3.
When the restore dialog is displayed, click
(browse).
4.
Insert the included CD-ROM when prompted.
5.
Browse to the desired folder, select the desired prompt, then click
Open
.
6.
Click
OK
.
1.9.4 Utility—Port Status
The System Administrator can confirm the condition of each port and turn on/off VPS Call Progression Mode.
Follow the steps below to use the Port Status utility:
1.
Click
Utility
in the menu bar.
2.
Select
Port Status
.
(You can click the icon in the toolbar instead of step 1 and 2.)
The
Port Status
screen includes the
Port Activity List
which displays each port’s status and number, as
well as the current setting of Port Parameters. The screen will be updated every 2 seconds. Each port’s
status will be displayed as follows:
–
"Ready": The port is ready to be used.
–
"Incoming Call": The port is handling an incoming call.
–
"Outgoing Call": processing sending service
–
"DSP Reset": processing DSP reset disposition
–
"PT Connect": processing PT connect disposition
–
"Offline": Off Line Mode
–
"No Card": Available card is not installed.
[Turning on VPS Call Progression Mode]
1.
Select the desired port and click
Open Port
.
2.
Select
Selected Ports
to turn on the selected port, or select
All Ports
to turn on the all ports.
[Turning off VPS Call Progression Mode]
1.
Select the desired port and click
Close Port
.
2.
Select
Selected Ports
to turn off the selected port, or select
All Ports
to turn off the all ports.
3.
Click
Close
.
1.9.5 Utility—System Trace
The System Administrator can monitor VPS activities and log the activities into a separate file. The following
data can be logged for each port or all ports:
–
DTMF/Dial: DTMF signals sent and received by the VPS.
–
Guidance: guidance data that the VPS played.
–
Message: the VPS activity on messages such as creating, playing and deleting.
–
Process Event: events occurred between the VPS processes such as Application, Call Processor and DSP.
–
Caller ID: Caller ID received from the PBX.
–
Error: system errors.
–
DID: DID number received from the connected PBX.
–
PIN: PIN received by the VPS.
There are 2 methods for System Trace.
a.
Real Time Trace: monitors the trace data of the selected port. Also, it is possible to log the monitoring data
as a file.
b.
Internal Trace: logs the trace data of the selected port automatically in the system.
30
Programming Manual
Document Version 3.0 2010/06
1.9.5 Utility—System Trace
