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Panasonic KX-TVA200, Programming Manual

The Panasonic KX-TVA200 Subscriber's Manual is a comprehensive guide that helps you understand and utilize the features of this powerful communication system. This informative manual is available for free download from our website, ensuring easy access to essential information that enhances your user experience.

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Trf to Out

: Transfers the caller to a specified outside telephone number. Enter the trunk (CO line) access

number of the PBX then the destination telephone number.

Exit

: Plays the Custom Service exit prompt and disconnects the caller.

Prev Menu

: Returns the caller to the previous menu (if there was a previous menu).

Cust Serv

: Transfers the caller to the Custom Service specified here.

Feature Manual References

2.2.16  Custom Service

Keypad Assignment 0–9, *, #

Any of the 16 operations listed below can be assigned to the 0 through 9,  , and # keys on the telephone
keypad. Callers are able to access these operations by pressing the corresponding keys on their telephones.

Default

: Exit

0: Operator
Others: None

Value Range

Trf to Mbx

: Allows the caller to leave messages in a specified mailbox.

Trf to Extn

: Transfers the caller to a specified extension.

Operator

: Connects the caller to an operator.

Trf to Out

: Transfers the caller to a specified outside telephone number. Enter the trunk (CO line) access

number of the PBX then the destination telephone number.

Exit

: Plays the Custom Service exit prompt and disconnects the caller.

Prev Menu

: Returns the caller to the previous menu (not available if there was no previous menu).

Cust Serv

: Transfers the caller to the Custom Service specified here.

VM Serv

: Allows the caller to access Voice Mail Service.

Call Trf Serv

: Allows the caller to access Automated Attendant Service.

Subscr Serv

: Allows the caller to access the Subscriber Service. The caller needs to press the assigned key

followed by the mailbox number that he or she wants to log in. If this option is enabled, it is strongly
recommended that each subscriber set a password for his or her mailbox; this will prevent unauthorized callers
from accidentally or intentionally accessing subscribers’ mailboxes.

Dial by Name

: Requests the caller to enter the first 3 or 4 letters of a first or last name of the person the caller

wishes to reach, then transfers the caller to the corresponding extension.

Repeat Menu

: Repeats the Custom Service menu.

Main Menu

: Returns the caller to the Custom Service top menu.

Fax Trf

: Allows the caller to send fax messages to an extension specified as the fax extension. Fax

Management must also be configured (see 2.5.4.10  Fax Management).

List All Names

: The VPS will announce the names and extensions numbers of all subscribers (except those

whose Class of Service "Directory Listing" parameter is set to "No").

None

: No operation assigned.

Example: Assigning key [1] to transfer to extension 101

1.

Click the check box next to key [1].

2.

Select "Trf to Extn" in the "Assigned Operation" column.

3.

Enter "101" in the "Value" column.

126

Programming Manual

Document Version  3.0  2010/06

2.4.4 Custom Service

Summary of Contents for KX-TVA200

Page 1: ...ing System Model No KX TVA50 KX TVA200 Thank you for purchasing a Panasonic Voice Processing System Please read this manual carefully before using this product and save this manual for future use KX TVA50 KX TVA200 Version 3 0 Main Software Version 3 00 or later ...

Page 2: ...our reference Feature Manual The Voice Processing System Feature Manual is an overall reference describing VPS features It explains what the VPS can do and how to obtain the most of its many features Sections from the Feature Manual are listed throughout this manual for your reference Manager s Manual The Voice Processing System Manager s Manual describes the programming and maintenance features a...

Page 3: ...el and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries All other trademarks identified herein are the property of their respective owners Microsoft product screen shot s reprinted with permission from Microsoft Corporation Document Version 3 0 2010 06 Programming Manual 3 Introduction ...

Page 4: ...ar 21 1 7 2 View Status Bar 21 1 7 3 View Shortcut Bar 21 1 7 4 View Utility Bar 21 1 7 5 View Menu Bar 21 1 8 Go To 23 1 8 1 Go To Mailbox Settings 23 1 8 2 Go To Class Of Service 23 1 8 3 Go To PORT TRUNK Service 23 1 8 4 Go To Service Settings 23 1 8 5 Go To System Parameters 23 1 8 6 Go To H W Settings 24 1 8 7 Go To Reports 24 1 8 8 Go To System Security 24 1 9 Utility 25 1 9 1 Utility Quick ...

Page 5: ...f Service 79 2 2 1 Class of Service 80 2 2 2 Personal Options 85 2 3 PORT TRUNK Service 92 2 3 1 Service Group 92 2 3 1 1 Call Service 94 2 4 Service Settings 97 2 4 1 Caller ID DID PIN Call Routing 97 2 4 1 1 Caller ID No DID No PIN No 100 2 4 2 Holiday Settings 102 2 4 2 1 Holiday Service No 103 2 4 3 Parameters 107 2 4 3 1 Automated Attendant 107 2 4 3 2 Operator Service No 1 2 and 3 109 2 4 3 ...

Page 6: ...e H W Settings 189 2 7 Reports 192 2 7 1 Mailbox Information Report 193 2 7 2 Call Account Report 196 2 7 3 Port Usage Report 197 2 7 4 HDD Usage Report 198 2 7 5 Mailbox Usage Report 199 2 7 6 Fax Call Report 200 2 7 7 Call Handling Statistics Report 201 2 7 8 Custom Service Report 202 2 7 9 Message Status Report 203 2 7 10 Subscriber Setup Report 204 2 7 11 Security Information Report 205 2 7 12...

Page 7: ...Section 1 Programming Instructions This section describes how to install start and operate KX TVA Maintenance Console Document Version 3 0 2010 06 Programming Manual 7 ...

Page 8: ...mming performed by the System Administrator is referred to as system administration System administration involves creating or changing VPS settings that control the manner in which VPS performs and is usually done before any other programming The system manager can program some of these parameters with a telephone System administration can be performed by only one person at a time a second person...

Page 9: ...system security a password is required to perform system programming We recommend changing the default password the first time you access the VPS via KX TVA Maintenance Console The default password can be changed by running the Quick Setup utility see 1 9 1 Utility Quick Setup or by selecting System Security Administrator Password Warning to the Administrator regarding the system password 1 To avo...

Page 10: ...install the software on a PC running Windows 2000 Professional or Windows XP Professional you must be logged in as a user that is in either the Administrators or Power Users group To install or uninstall the software on a PC running Windows Vista Business or Windows 7 Professional you must be logged in as a user in the Administrators group When the VPS is first connected to the PC via USB a wizard...

Page 11: ...er Programmer Code dialog box is displayed Enter the installer level programmer code default INSTALLER and click OK Note A programmer code is required to use the KX TVA Maintenance Console The System Administrator can change the programmer codes see 1 9 9 Utility Programmer Code 4 The Set Default Parameters window is displayed the first time you start KX TVA Maintenance Console Select the TVA Type...

Page 12: ...n 1 2 KX TVA Maintenance Console Installation 7 Enter the installer level password default 1234 then click Next Note The installer level password also called the administrator password is required to access the VPS for programming The System Administrator can change the password see Password in 2 8 1 Administrator 8 Click Finish when the message Connected is displayed 12 Programming Manual Documen...

Page 13: ...may not be able to connect to the KX TVA50 after it wakes from Sleep or Hybrid Sleep If this occurs exit the KX TVA Maintenance Console and then disconnect and reconnect the USB cable Programmer Levels and Passwords There are two levels of access to the KX TVA Maintenance Console Installer and User Each level has a programmer code which is required to start KX TVA Maintenance Console and a passwor...

Page 14: ... allows you to directly modify the system data and settings saved in the VPS s memory from a PC that is connected to the VPS This mode displays the system data that is currently being used by the VPS Data can be modified and results displayed in real time To enter Interactive mode select an option from the Connect menu see 1 5 Connect Standard Buttons There are several standard buttons that are di...

Page 15: ...ot Using the data without converting may result in certain data being loaded to an incorrect destination and is not recommended System data files for unsupported VPS models cannot be opened Only files saved with KX TVA Maintenance Console can be opened To upload the file modified here to the VPS see 1 9 2 Utility System Back Up To open a system data file 1 From the File menu select Open The Open d...

Page 16: ... the system data file being modified with the name chosen by the user To upload a file saved here to the VPS see 1 9 2 Utility System Back Up To save a system data file with a new name 1 From the File menu select Save As 2 Navigate to the folder in which you want to save the file 3 Enter a file name or select a file to overwrite 4 Click Save If choosing to overwrite another file a warning message ...

Page 17: ...le 4 Click Next 1 5 2 Connect LAN TCP IP Optional for KX TVA50 Connects to the VPS through the LAN port of the VPS Note Before you connect to the VPS via LAN you must first assign an IP address to the VPS See 1 9 13 Utility LAN Settings to assign an IP address To connect using a LAN 1 From the Connect menu select LAN TCP IP 2 Enter the IP address port number and password used to connect to the VPS...

Page 18: ...rt No Enter the port number used to connect to the VPS Password Enter the password used to connect to the VPS To connect using a modem 1 From the Connect menu select Dial up Modem 2 Enter the administrator password and the settings as required 3 Click Next and Finish when the connection is completed 1 5 5 Connect Disconnect Closes the connection between KX TVA Maintenance Console and the VPS To di...

Page 19: ... text 2 From the Edit menu select Cut 1 6 3 Edit Copy Copies the selection and places it in the clipboard To copy 1 Select an area of text 2 From the Edit menu select Copy 1 6 4 Edit Paste Inserts the contents of the clipboard To paste 1 Place the cursor in the desired location 2 From the Edit menu select Paste 1 6 5 Edit Select All Selects the entire document To select all From the Edit menu sele...

Page 20: ...1 6 6 Edit Delete Deletes selected items To delete 1 Select an item to be highlighted 2 From the Edit menu select Delete 20 Programming Manual Document Version 3 0 2010 06 1 6 6 Edit Delete ...

Page 21: ... the View menu select or deselect Status Bar 1 7 3 View Shortcut Bar Selects whether the shortcut bar which provides icons allowing easy access to each setting window is displayed or not To hide show the shortcut bar From the View menu select or deselect Shortcut Bar 1 7 4 View Utility Bar Selects whether the utility bar which provides icons allowing easy access to each utility command is displaye...

Page 22: ...To hide show the menu bar Right click in the toolbar shortcut bar or utility bar and select or deselect Menu Bar 22 Programming Manual Document Version 3 0 2010 06 1 7 5 View Menu Bar ...

Page 23: ...select Class Of Service and the desired screen 1 8 3 Go To PORT TRUNK Service Opens the PORT TRUNK Service screen To go to From the Go To menu select PORT TRUNK Service 1 8 4 Go To Service Settings Opens the Service Settings screen To go to From the Go To menu select Service Settings and the desired screen 1 8 5 Go To System Parameters Opens the System Parameters screen To go to From the Go To men...

Page 24: ...ngs 1 8 7 Go To Reports Opens the Reports screen To go to From the Go To menu select Reports and the desired screen 1 8 8 Go To System Security Opens the System Security screen To go to From the Go To menu select System Security 24 Programming Manual Document Version 3 0 2010 06 1 8 8 Go To System Security ...

Page 25: ...programmed with the Quick Setup utility System Security settings PBX Environment settings Mailbox settings Port Trunk settings Date and Time settings Note Set the desired parameters in each screen then click Next or Back to go to the desired screen The Auto Configuration utility is available from the PBX Environment screen This utility allows you to automatically create mailboxes for several exten...

Page 26: ...ay not be backed up if the mailbox is in use during the backup process Additionally VPS response time may be affected when backing up data For these reasons we recommend backing up data when the VPS is offline Follow the steps below to use the System Back Up utility Creating a Backup 1 Click Utility in the menu bar 2 Select System Back Up and Make Backup You can click the icon in the toolbar inste...

Page 27: ...ofile see 1 9 15 Utility Profile Setup If a Connection Profile used for a scheduled backup is deleted later the data will not be backed up and an error will appear in the Backup History window When a scheduled backup has been set the KX TVA Maintenance Console icon will be displayed in the PC s task tray When the scheduled backup is in progress the icon will flash Creating a Scheduled Backup 1 Cli...

Page 28: ...lick Edit 5 Edit the settings as desired 6 Click OK Deleting a Scheduled Backup 1 Click Utility in the menu bar 2 Select System Back Up and Scheduled Backup 3 Select the backup you wish to delete 4 Click Delete 5 Click Yes 6 Click OK Backup History 1 Click Utility in the menu bar 2 Select System Back Up and Backup History You can click the icon in the toolbar instead of step 1 and 2 The following ...

Page 29: ...ord from extension is selected 1 Specify the extension number of the telephone used for recording then click Connect 2 When the specified extension rings go off hook 3 Click record stop or play to record or play a system prompt 4 Click Disconnect 5 Click OK When Import from recorded file is selected 1 Click The Open dialog box appears 2 Navigate to the folder containing the WAV files you wish to i...

Page 30: ...t the desired port and click Open Port 2 Select Selected Ports to turn on the selected port or select All Ports to turn on the all ports Turning off VPS Call Progression Mode 1 Select the desired port and click Close Port 2 Select Selected Ports to turn off the selected port or select All Ports to turn off the all ports 3 Click Close 1 9 5 Utility System Trace The System Administrator can monitor ...

Page 31: ...ace 1 Select Internal Trace 2 Select Setting Display or Trace Clear Setting Disables or enables the Internal Trace feature and specifies the data and port you wish to log Display Displays the trace data Trace Clear Clears saved trace data 1 9 6 Utility System Maintenance The System Administrator can maintain the VPS using System Maintenance Follow the steps below for System Maintenance 1 Click Uti...

Page 32: ...tialize System clears all voice data except the installed system guidance and returns all system parameters to their default settings The System Administrator has to specify the following parameters before initializing the system Mailbox No Length System Manager s Mailbox No Message Manager s Mailbox No b Restart System restarts the system The VPS is not initialized Follow the steps below to initi...

Page 33: ...to abort the operation Diagnosis starts 4 Click OK when the diagnostic is completed 1 9 9 Utility Programmer Code The System Administrator can change the programmer code that is needed to use KX TVA Maintenance Console Follow the steps below to change the programmer code 1 Click Utility in the menu bar 2 Select Programmer Code then the desired programming level user or installer 3 If the programme...

Page 34: ...No Length Mode follow the procedure below 1 After you have started the KX TVA Maintenance Console and connected to the VPS select Utility in the menu bar 2 Select Commands You can click the icon in the tool bar instead of step 1 and 2 3 Enter MBXM 1 the quotation marks are not needed then press ENTER 4 Once the VPS reports that the mode has been changed to Flexible disconnect the VPS by clicking D...

Page 35: ...tenance Console The Two way Recording Save Mode setting is applied to a COS all mailboxes assigned to the same COS will have the same setting old or new To change the Two way Recording Save Mode follow the procedure below 1 After you have started the KX TVA Maintenance Console and connected to the VPS select Utility in the menu bar 2 Select Commands You can click the icon in the tool bar instead o...

Page 36: ...s assignment If the VPS is connected to a network with a DHCP server you can program the VPS to receive an IP address automatically Obtain an IP address automatically Check this item to have the VPS obtain an IP address automatically from the local network s DHCP server Default Not checked Use the following IP address Check this item if you want to assign a specific IP address subnet mask and defa...

Page 37: ...lly Check this item to have the VPS obtain a DNS server address automatically Default Checked Use the following DNS server addresses Check this item if you want the VPS to use a specific DNS server Up to 2 servers can be assigned Default Not checked Preferred DNS Server Specifies the Preferred DNS Server Default None Alternate DNS Server Specifies the Alternate DNS Server Default None TVA Device P...

Page 38: ...n Profile for each customer s VPS without having to enter connection settings manually each time Creating a New Connection Profile 1 Click Utility in the menu bar 2 Select Profile Setup 3 Click New 4 Enter a name for the profile and the password required to connect to the VPS If you do not enter a password here you will need to enter the password manually each time you connect to the VPS using thi...

Page 39: ...Setup 3 Select the desired profile then click Delete 4 Click Yes If the selected Connection Profile is used for a scheduled backup you will be asked again to confirm your decision to delete the profile Document Version 3 0 2010 06 Programming Manual 39 1 9 15 Utility Profile Setup ...

Page 40: ...40 Programming Manual Document Version 3 0 2010 06 1 9 15 Utility Profile Setup ...

Page 41: ...Section 2 KX TVA Maintenance Console Operating Instructions This section describes how to program the VPS using the KX TVA Maintenance Console software Document Version 3 0 2010 06 Programming Manual 41 ...

Page 42: ...age Delivery Auto Forwarding Personal Distribution List Personal Custom Service Remote Call FWD To CO Automatic Login E mail Option Click each tab at the bottom of the Mailbox Settings screen to specify the desired parameters 2 1 1 Mailbox Settings Screen This screen allows the System Administrator to visually browse and edit all mailboxes in the VPS There are two screens for editing mailboxes one...

Page 43: ...the list of all mailboxes is displayed Editing a Mailbox Editing the current mailbox 1 Edit each parameter in the Mailbox dialog box Click Save As Default Mailbox to use edited mailbox as the default mailbox settings for subsequently created mailboxes 2 Click OK To select a different mailbox for editing 1 Click Manage All Mailboxes In The System or click OK in the Mailbox dialog box 2 Select the d...

Page 44: ... use added mailbox as the default mailbox settings for subsequently created mailboxes 3 Click OK Editing a Mailbox 1 Select the desired mailbox then click Edit Mailbox or you can also double click the cell on the screen to edit the specified parameter 2 Edit each parameter Deleting a Mailbox 1 Select a mailbox you want to delete 2 Click Delete Mailbox 3 Click Yes Copying a Mailbox Setting to Other...

Page 45: ...2 Specify a range of mailbox From To Check Use the same number for Mailbox and Extension depending on your needs 3 Enter the number of mailboxes to create next to Number of Mailboxes 4 Click Edit Default Mailbox 5 Edit parameters in the Default Mailbox dialog box 6 Click OK to return to the Add Range Of Mailboxes dialog box 7 Click OK Feature Manual References 2 4 3 Default Mailbox Template Docume...

Page 46: ... system You can also change the maximum number of digits that can be used for mailbox numbers by entering a special command using the Commands dialog in the KX TVA Maintenance Console see 1 9 11 2 Changing the Maximum Length of Mailbox Numbers Note The mailbox number can only be set when adding a mailbox when editing a mailbox you cannot change the assigned mailbox number Default None Value Range ...

Page 47: ... are non alphabetical characters in the first 4 letters of the first name the mailbox is not included in the directory Default None Value Range Max 20 characters and cannot be used Programming Manual References Directory Listing in 2 2 2 Personal Options Feature Manual References 2 2 18 Dialing by Name Last Name Specifies the last name of the subscriber If there are non alphabetical characters in ...

Page 48: ...password Follow the steps below to edit the password 1 Click Click to change password 2 Set the new password or delete the current password To set a new password a Enter the new password then re enter the password for confirmation b Click OK then click OK to close the Mailbox window To delete the current password a Click OK without entering a password b Click Yes when the warning is displayed then...

Page 49: ...COS No 1 62 Programming Manual References 2 2 Class of Service Feature Manual References 2 2 12 Class of Service COS Covering Extension Forwards calls to a second extension when the first extension s subscriber is not available to take the call The Covering Extension is one of the Incomplete Call Handling options that can be enabled or disabled by the subscriber The caller can also be transferred ...

Page 50: ...nual References 2 2 26 Interview Service Subscriber s Manual References 5 4 Interview Mailbox All Calls Transfer to Mailbox If this parameter is set to Yes the extension is considered to be a Logical Extension and therefore calls directed to the extension via Automated Attendant service are automatically forwarded to the extension mailbox The extension does not ring when a call is received Note Wh...

Page 51: ...sh Recall R Ringback Tone Detection T Dial Tone Detection Dial Pause default 1 s Dial Pause default 3 s X Extension Dialing 0 9 Dial Code Programming Manual References Extension Transfer Sequence in 2 5 4 5 PBX Parameters Feature Manual References 2 3 5 Call Transfer Status No Answer Time Specifies the length of time that the VPS waits before handling unanswered calls to the extension Note When Sy...

Page 52: ...s the caller to the specified telephone number Feature Manual References 2 3 5 Call Transfer Status Subscriber s Manual References 5 1 Call Transfer Incomplete Call Handling for No Answer Specifies how the VPS handles a call when there is no answer Note This setting can be changed by subscribers More than one option can be selected Default Leave a message Transfer to operator Return to top menu Va...

Page 53: ...the caller to a covering extension Page the mailbox owner by intercom paging pages the subscriber by intercom Notify the mailbox owner via a beeper notifies the subscriber via a beeper Transfer to operator transfers the caller to an operator Return to top menu lets the caller return to top menu and try another extension Transfer to specified custom service menu transfers the caller to the specifie...

Page 54: ...telephone Calling a preprogrammed device i e external telephone or beeper A maximum of 3 devices Device 1 2 3 can be programmed per mailbox Message Waiting Lamp If set to Enable the Message Waiting Lamp of the subscriber s telephone turns on when a new message is recorded Default Enable Value Range Disable Enable Feature Manual References 2 2 33 Message Waiting Notification Lamp 54 Programming Man...

Page 55: ... VPS asks the caller to enter a callback number After After recording a message the VPS asks the caller to enter a callback number Disable Disables the Callback Number Entry feature Either the caller s telephone number received by through the telephone company s Caller ID service or the System Callback No will be sent to the beeper Programming Manual References System Callback No in 2 5 4 5 PBX Pa...

Page 56: ... a device Device No 1 Device No 2 Device No 3 tab 3 Edit parameters 4 Click OK Notification Type Specifies the type of message for which notification is sent Notification can be sent for all messages or urgent messages only Default All Messages Value Range All Messages Only Urgent Messages Feature Manual References 2 2 32 Message Waiting Notification Device 56 Programming Manual Document Version 3...

Page 57: ...mple 9P1112223333 PP123PP456PPX P Dial Pause Default None Value Range Max 32 digits consisting of 0 9 and special codes Dial Pause default 1 s Dial Pause default 3 s T Dial Tone Detection X Callback Number Entry Code 0 9 Dial Codes Programming Manual References Beeper Callback No Entry Mode in 2 1 4 Notification Parameters Feature Manual References 2 2 32 Message Waiting Notification Device Type o...

Page 58: ...20 min Note The value range varies depending upon country area Feature Manual References 2 2 32 Message Waiting Notification Device No Answer Delay Time Specifies the time in minutes the VPS waits before retrying message notification when the called device does not answer Default 60 min Value Range 60 min 120 min Note The value range varies depending upon country area Feature Manual References 2 2...

Page 59: ...cation will be sent for messages received during the time frame set here For messages received during times outside of the time frame notification will be sent at the beginning of the next time frame Follow the steps below to edit the time frame 1 Click a day Sunday Saturday tab 2 Click Time Frame 1 or Time Frame 2 3 Enter the start and end times in the Start At and End At fields or drag the edges...

Page 60: ...ge 0 min 120 min Feature Manual References 2 2 32 Message Waiting Notification Device Device Interval Time between Device2 and Next Device Specifies how long the PBX waits after sending Message Waiting Notification to Device 2 before sending notification to the next device Default 0 min Value Range 0 min 120 min Feature Manual References 2 2 32 Message Waiting Notification Device Device Interval T...

Page 61: ...Value Range 0 min 120 min Feature Manual References 2 2 32 Message Waiting Notification Device Document Version 3 0 2010 06 Programming Manual 61 2 1 4 Notification Parameters ...

Page 62: ...t a specified time Active If set to Yes subscribers are able to utilize the External Message Delivery feature Default No Value Range No Yes Feature Manual References 2 3 11 External Message Delivery Service Subscriber s Manual References 5 7 External Message Delivery Lists 62 Programming Manual Document Version 3 0 2010 06 2 1 5 External Message Delivery ...

Page 63: ...vice Note If set to Selective and the receiver uses a rotary telephone the no entry selection is specified by Prompt for Rotary Callers in 2 3 1 1 Call Service Default Primary Value Range Primary Selective Selection from all installed languages KX TVA50 3 languages KX TVA200 10 languages Programming Manual References Incoming Call Service Prompt in 2 3 1 1 Call Service Feature Manual References 2 ...

Page 64: ... If set to Yes the VPS automatically forwards messages that have not been played for a specified length of time to another mailbox Default No Value Range No Yes Feature Manual References 2 2 2 Auto Forwarding Mailbox Number Specifies the mailbox to which the messages will be forwarded Note A Mailbox Group number cannot be specified as a destination 64 Programming Manual Document Version 3 0 2010 0...

Page 65: ...being forwarded Default 00 30 Value Range 00 05 99 59 Feature Manual References 2 2 2 Auto Forwarding Forwarding Mode Specifies if forwarded messages are to be retained in the original mailbox When set to Copy copies of the messages are retained in the original mailbox after forwarding When set to Move messages are forwarded to the receiving mailbox and are not retained in the original mailbox Def...

Page 66: ...taining a maximum of 40 mailboxes 2 1 7 1 List No 1 List No 4 List Name Specifies a list name Default None Value Range Max 32 characters Feature Manual References 2 3 12 Group Distribution List Personal List Members Specifies the mailbox numbers that belong to the list Follow the steps below to edit list members 66 Programming Manual Document Version 3 0 2010 06 2 1 7 Personal Distribution List ...

Page 67: ...ct the mailbox number in the Distribution table 2 Click Delete Searching for Subscribers 1 Click Search Subscribers 2 Enter the Mailbox No Extension No First Name or Last Name of the desired subscriber 3 Click OK Default None Value Range Max 40 mailboxes Feature Manual References 2 3 12 Group Distribution List Personal Subscriber s Manual References 5 6 Personal Group Distribution Lists Document V...

Page 68: ... line access number when you store an outside telephone number When the VPS calls a trunk CO line via a PRI ISDN Primary Rate Access Interface card of a Panasonic PBX please be sure to add after the telephone number 1112223333 in the example here Example 9P1112223333 PP123PP456PPX P Dial Pause Follow the steps below to edit a Personal Custom Service 68 Programming Manual Document Version 3 0 2010 ...

Page 69: ...tside telephone numbers that can be used for the Transfer to outside specified number operation 2 Select Recording Disconnect All Day or Disconnect Only After Hours for No DTMF Input Operation 2 Click OK Default Key Assignment 0 None 3 9 None Outside Numbers Outside Number 1 4 None No DTMF Input Operation Recording Document Version 3 0 2010 06 Programming Manual 69 2 1 8 Personal Custom Service ...

Page 70: ...ts the caller to an operator Transfer to outside specified number Transfers the caller to a specified outside telephone number Enter the PBX trunk CO line access number such as 9 Page the party Pages the subscriber Repeat greeting Repeats the greeting None No operation assigned Outside Numbers Outside Number 1 4 Max 32 digits consisting of 0 9 and special codes T Dial Tone Detection Dial Pause def...

Page 71: ...PT Integration Telephone Number 1 Telephone Number 2 Specifies the telephone numbers of destinations to which callers are forwarded when the subscriber sets Remote Call Forwarding Telephone numbers can contain the digits 0 9 and These telephone numbers should begin with a trunk CO line access number Default None Value Range Max 24 digits With the KX TD500 and KX TDE KX TDA KX TAW series Max 16 dig...

Page 72: ...Manual References 2 3 27 Remote Call Forwarding Set DPT Integration Only Subscriber s Manual References 5 15 Remote Call Forwarding 72 Programming Manual Document Version 3 0 2010 06 2 1 9 Remote Call FWD To CO ...

Page 73: ...tension If set to Enable subscribers are able to access their mailbox directly without entering the mailbox number Default Enable Value Range Disable Enable Feature Manual References 2 3 2 Automatic Login APT DPT Integration Only Caller ID 1 Caller ID 2 Specifies the telephone number from which the subscriber can automatically be logged in from When Caller ID information is received that matches o...

Page 74: ...o one of the following PBXs using DPT Integration KX TD816 P311Q or higher KX TD1232 P211Q or higher KX TD500 V4M or higher KX TDE series KX TDA series 1 MPR Version 1 1 or higher 1 except KX TDA50 Default None Value Range Max 20 digits Feature Manual References 2 3 2 Automatic Login APT DPT Integration Only Subscriber s Manual References 5 17 Assigning Your Telephone Numbers for Remote Automatic ...

Page 75: ... is stored as a Caller ID number or by dialing a telephone number assigned to a specified DID number or trunk CO line Default Disable Value Range Disable Disables the Toll Saver feature DID Toll Saver functions when the VPS receives the preprogrammed DID number from the PBX Caller ID Toll Saver functions when Caller ID information is received that matches one of the preprogrammed numbers Caller ID...

Page 76: ...en each address Example address1 ___ com address2 ___ com address3 ___ com 4 Set Send E mail with New Messages to Enable to allow the subscriber to receive e mail notifications 5 Set Attach Voice File to Enable to allow the subscriber to receive voice messages as e mail file attachments 6 Click Click to edit next to E mail Schedule to determine when e mail messages are sent and make the appropriat...

Page 77: ...nge Disable Enable Feature Manual References 2 2 20 E mail Integration Attach Voice File If set to Enable the subscriber is able to receive voice messages by e mail messages are sent as file attachments Default Disable Value Range Disable Enable Feature Manual References 2 2 20 E mail Integration E mail Schedule Specifies the schedule time frame for notification by e mail for each day of the week ...

Page 78: ...e frame to mark the start and end times To copy the schedule of one day to another day 1 Select a time frame in the desired copy from day 2 Click Copy 3 Select a time frame in the desired copy to day 4 Click Paste 5 Check Reversal to enable notification during the times of day that are not specified For example to enable notification from midnight to 9 00 AM and from 5 00 PM to midnight set the ti...

Page 79: ...steps below to edit a Class of Service Editing a COS 1 Select the desired COS No from the Class of Service Number pull down menu 2 Edit each parameter in the dialog box 3 Click OK Copying Settings from One COS to Another COS 1 Select the desired COS No to copy and press Copy 2 The Copy Class of Service window is displayed Check the items to copy and select the destination COS number Ctrl Shift key...

Page 80: ...ng click the desired COS No then click Edit COS 2 2 1 Class of Service Specifies the parameters for each Class of Service Class of Service Name Specifies the Class of Service s name Default None Value Range Max 32 characters Feature Manual References 2 2 12 Class of Service COS Personal Greeting Length Defines the maximum length in seconds of the Personal Greeting Default 60 s 80 Programming Manua...

Page 81: ...erences 5 13 Recording Your Conversations Mailbox Capacity Maximum Message Time Specifies the total number of available minutes for storing messages both new and saved in each mailbox Default COS 1 62 10 min KX TVA50 100 min KX TVA200 COS 63 64 120 min KX TVA50 600 min KX TVA200 Value Range For KX TVA50 1 min 120 min Unlimited For KX TVA200 1 min 600 min Unlimited New Message Retention Time Define...

Page 82: ...riber Note The Intercom Paging feature is only available when the VPS is connected to a Panasonic KX T series PBX using APT DPT Integration Intercom paging parameters can be edited by clicking Edit System Parameters Parameters Intercom Paging Parameters at the bottom of the dialog box Default 1 Value Range 1 32 All Feature Manual References 2 2 25 Intercom Paging APT DPT Integration Only Prompt Mo...

Page 83: ...hen message envelopes message date and time name of the person who recorded or transferred the message telephone number of the caller are announced Note If you want to skip this information press 6 while listening to it Default After Value Range Before The VPS announces the message envelope before playing the recorded message After The VPS announces the message envelope after playing the recorded ...

Page 84: ...criber Service The VPS announces the total number of messages at the beginning of Subscriber Service i e after the subscriber has logged in to his or her mailbox Receiving Message The VPS announces the total number of messages when the subscriber selects to listen to messages while accessing his or her mailbox Mailbox Capacity Warning Specifies if and when the VPS alerts mailbox subscribers that t...

Page 85: ...ge No Yes Feature Manual References 2 3 36 VM Menu DPT Integration Only Subscriber s Manual References 1 1 Introduction to the VPS Play System Prompt after Personal Greeting If set to Yes directions for recording a message are given to the caller immediately after the personal greeting has been played Default No Value Range No Yes Document Version 3 0 2010 06 Programming Manual 85 2 2 2 Personal O...

Page 86: ... References 2 3 15 Live Call Screening APT DPT Integration Only Subscriber s Manual References 5 12 Live Call Screening LCS Remote Call Forward to CO If set to Yes the subscriber can use the Remote Call Forwarding feature This feature allows the subscriber to program his or her extension remotely to forward calls to an outside telephone number This telephone number can be Telephone Number 1 or Tel...

Page 87: ... to No the message is erased immediately Default No Value Range No Yes Feature Manual References 2 3 9 Delete Message Confirmation Personal Greeting for Caller ID If set to Yes subscribers can record personal greetings that are played for specific callers only Personal Greeting for Caller ID Default Yes Value Range No Yes Feature Manual References 2 3 21 Personal Greeting for Caller ID APT DPT Int...

Page 88: ...essage Caller ID Callback Default No Value Range No Yes Feature Manual References 2 3 7 Caller ID Callback APT DPT Integration Only Notify of Transfer If set to Yes subscribers will hear You have a call when they answer transferred calls Default No Value Range No Yes Directory Listing If set to Yes the subscriber s name and extension number will be listed in the directory Dialing by Name Default Y...

Page 89: ...asy Mailbox Configuration Auto Receipt If set to Yes the subscriber can request to receive confirmation when his or her message has been listened to by the message recipient Default No Value Range No Yes Feature Manual References 2 3 1 Auto Receipt Autoplay New Message If set to Yes the VPS plays new messages automatically when the subscriber logs into his or her mailbox Default No Value Range No ...

Page 90: ... plays a message left by a caller whose name has not been recorded for the Caller Name Announcement feature If the name has been recorded it will be announced regardless of this setting Note If Caller ID Callback is set to Yes Caller ID numbers will be announced regardless of this setting see Caller ID Callback in 2 2 2 Personal Options Default Yes Value Range No Yes Announce Option Menu After Era...

Page 91: ...ce and Personal Custom Service Default No Value Range No Yes Feature Manual References 2 2 7 Call Transfer to Outside New Message Length Announcement If set to Yes the VPS announces the total length of new messages when the number of new messages is announced Default No Value Range No Yes Document Version 3 0 2010 06 Programming Manual 91 2 2 2 Personal Options ...

Page 92: ...ce Port Service 2 3 1 Service Group A Service Group Is a group of parameters that determine how incoming calls will be handled by the VPS 48 different Service Groups can be configured one Service Group can be assigned to each VPS port and PBX trunk CO line and each Service Group can be applied to more than one trunk CO line group or port as needed Follow the steps below to configure each Service G...

Page 93: ...es have this order of priority Automatic Login Toll Saver Holiday Service Caller ID Call Routing DID Call Routing Trunk Service Port Service In Manual modes Day Night Lunch or Break services have this order of priority Automatic Login Toll Saver Caller ID Call Routing DID Call Routing Trunk Service Port Service Holiday Service is disregarded Default Automatic Value Range Automatic The current Call...

Page 94: ...ences 2 2 13 Company Greeting Incoming Call Service Specifies the incoming call service used to handle calls Note When you select Interview Mailbox an Interview Mailbox number should also be specified When you select Custom Service Menu a Custom Service number should also be specified The System Manager can change the Incoming Call Service after logging in to his or her mailbox see 2 6 Changing th...

Page 95: ...anual References 2 5 4 2 Prompt Setting Feature Manual References 2 2 45 System Prompts Prompt for Rotary Callers Specifies which language a rotary caller or an External Delivery Message receiver hears when he or she cannot enter any digits to select a language after the Multilingual Selection Menu has been played If set to Primary the default language which is selected from all installed language...

Page 96: ... a time mode in the desired copy from day and click Copy 2 Select a time mode in the desired copy to day then click Paste To insert a break or lunch mode 1 Right click the desired day mode 2 Select Insert Break or Insert Lunch 3 Click OK Note This setting is only available when Automatic is selected in Service Mode Default Day 09 00 17 00 Night 00 00 09 00 17 00 24 00 Lunch None Break None Value R...

Page 97: ...ID DID PIN numbers include one matches any number regardless of the actual numbers of digits For example registering by itself matches all numbers and registering 201 matches any number that starts with 201 b When Caller ID DID PIN numbers include more than one Each matches a single digit For example registering matches any 10 digit number and registering 201 matches any 10 digit number that start...

Page 98: ...xtension 301 The VPS will not route any calls to extension 196 Routing Example 2 1 The VPS routes all calls to extension 301 2 No calls are routed to extension 196 using the entry 201744 98 Programming Manual Document Version 3 0 2010 06 2 4 1 Caller ID DID PIN Call Routing ...

Page 99: ...hing 201744 to extension 301 Follow the steps below to edit a call routing service 1 Select the desired mode Caller ID Mode DID Mode PIN Mode from the Mode pull down menu Adding a Call Routing Service 1 Click Add 2 Edit parameters in the Edit Parameters dialog box Document Version 3 0 2010 06 Programming Manual 99 2 4 1 Caller ID DID PIN Call Routing ...

Page 100: ...t callers are automatically forwarded to a preprogrammed destination The wild card can also be entered see 2 4 1 Caller ID DID PIN Call Routing for examples For Caller ID numbers Private and Out of Area callers can be specified Default None Value Range Max 20 digits consisting of 0 9 and Private and Out of Area can also be assigned for Caller ID numbers Feature Manual References 2 2 8 Caller ID Ca...

Page 101: ...each time mode To disable the setting select None A Mailbox Group number can be entered here instead of a mailbox number Default None Value Range None disables this feature Custom Service Menu forwards callers to the specified Custom Service menu Extension forwards callers to the specified extension Mailbox forwards callers to the specified mailbox Feature Manual References 2 2 8 Caller ID Call Ro...

Page 102: ... be sorted in either ascending or descending order by clicking the header in Holiday Settings table There are 2 methods to edit the parameters for Holiday Settings a Double click a cell in the table of the screen and edit the selected parameter b Click the desired Holiday Service number then click Edit and edit each parameter in the Edit Parameters dialog box Follow the steps below to edit a Holid...

Page 103: ...vice menu Use a Holiday service to direct calls to this Custom Service on Jan 1st Use foreign languages where appropriate 2 4 2 1 Holiday Service No Name of Holiday Specify a name or description for the holiday Default None Value Range Max 32 characters Feature Manual References 2 2 24 Holiday Service Start Date Specifies the start date of the holiday Default None Value Range MM DD MM Month DD Day...

Page 104: ...d the end date and time are Not Set the Holiday will end at 00 00 Default None Value Range MM DD MM Month DD Day Feature Manual References 2 2 24 Holiday Service End Time Specifies the end time of the holiday Note When the start date and time are specified and the end date and time are Not Set the Holiday will end at 00 00 Default None Value Range HH MM HH Hour MM Minute Feature Manual References ...

Page 105: ...ystem Administrator and the Message Manager can change this Default None Value Range None 1 32 System Feature Manual References 2 2 13 Company Greeting 2 2 24 Holiday Service Service Specifies which incoming call service handles calls on the holiday Note When Interview Mailbox is selected a subscriber s Interview Mailbox number should also be specified When Custom Service Menu is selected a Custom...

Page 106: ... 6 KX TVA50 Value Range 1 24 KX TVA200 1 6 KX TVA50 Feature Manual References 2 2 24 Holiday Service Trunk Affected Specifies the trunks CO lines for which the Holiday Service setting is activated Trunks CO lines not specified here are handled by the incoming call service assigned to those trunks CO lines in the PORT TRUNK Service screen Default 1 64 Value Range 1 64 Feature Manual References 2 2 ...

Page 107: ... Attendant Specifies the parameters of functions for Automated Attendant Service Wait Time for First Digit Specifies the length of time the VPS waits for the caller to dial a digit before assuming the caller is using a rotary telephone and therefore activates Rotary Telephone Service Default 6 s Document Version 3 0 2010 06 Programming Manual 107 2 4 3 Parameters ...

Page 108: ...or operators 1 2 and 3 as well as calls are treated when they are directed to and operator Operator parameters can be set individually for day night lunch and break modes Note All non touch input calls in Automated Attendant Service will be transferred to the General Delivery Mailbox when the Operator Service is disabled Operator Service For Day Night Lunch and Break Determines the settings for ea...

Page 109: ...f Operator 1 in day mode cannot be used with the Message Waiting Notification Lamp feature Because the extension number assigned as Day Mode Operator 1 is automatically designated as the Message Manager do not assign this extension number to a mailbox This extension number is automatically assigned to mailbox number 998 Default 0 for Operator 1 None for Operator 2 and Operator 3 Value Range 1 5 di...

Page 110: ...t Value Range Caller Select Allows the caller to leave a message or call another extension In the following cases the caller cannot call another extension a No input to Automated Attendant b When the No DTMF Input Operation setting of a Custom Service is set to Operator Leave Message Instructs the caller to leave a message in the operator s mailbox Disconnect Message Disconnects the caller after p...

Page 111: ...nd callers are not put on hold To enable disable this feature check uncheck it Default Enable checked Value Range Disable unchecked Enable checked Feature Manual References 2 2 23 Hold Call Queuing Announcement Mode If set to Enable callers on hold are informed of their current position in the call hold queue Example One other person is waiting to connect Default Enable Value Range Disable Enable ...

Page 112: ...r sequence is Call Transfer without Announcement and the transferred call is not answered Default Return to Top Menu Value Range Return to Top Menu Message Recording Feature Manual References 2 2 23 Hold Alternate Extension Specifies extensions that require a different transfer sequence than normal Calls to these extensions will be transferred according with the setting for Alternate Extension Tra...

Page 113: ...extensions max 5 digits per extension Feature Manual References 2 2 1 Alternate Extension Group List All Names If set to Enable callers can listen to all subscriber names and extension numbers in Automated Attendant Service or Custom Service Default Disable Value Range Disable Enable Feature Manual References 2 2 27 List All Names 2 4 3 3 Rotary Telephone Service Determines how calls are handled w...

Page 114: ...eferences 2 2 41 Rotary Telephone Service 2 4 3 4 Name Entry Specifies the parameters relating to the Dial by Name feature which allows to connect themselves with the desired party by entering the first 3 or 4 letters of the party s name Number of Digits to Entry Name Specifies the number of digits letters that must be entered when using the Dial by Name feature Default 4 Value Range 3 4 digits Fe...

Page 115: ...s one of Last Name First Name or Both to be used when entering the name Default Last Value Range Last First Both 2 4 3 5 Toll Saver Delayed Answer Time for New Message Specifies the time period before the VPS answers the call when there are new messages Default 12 Value Range 5 s 60 s Programming Manual References 2 1 10 Automatic Login Feature Manual References 2 3 31 Toll Saver APT DPT Integrati...

Page 116: ... Value Range 5 s 60 s Programming Manual References 2 1 10 Automatic Login Feature Manual References 2 3 31 Toll Saver APT DPT Integration Only 116 Programming Manual Document Version 3 0 2010 06 2 4 3 Parameters ...

Page 117: ...the desired destination callers press buttons to navigate through a series of other Custom Services before being connected with the desired destination callers enter PIN numbers to connect themselves with the desired destination PIN Call Routing callers enter the first few letters of the desired parties Dial by Name to connect themselves with the desired destination 2 4 4 1 Custom Service Builder ...

Page 118: ...reated 1 Click the desired Custom Service type under Custom Service Type 2 Drop the Custom Service icon The Custom Service parameters dialog box will open 3 Edit the parameters in the Custom Service parameters dialog box 4 Click OK 118 Programming Manual Document Version 3 0 2010 06 2 4 4 Custom Service ...

Page 119: ... desired Custom Service then release the mouse button You can edit each Custom Service in the following ways From the Custom Service List 1 Enter the desired Custom Service number under Quick Search and click Edit Custom 2 Edit the parameters in the Custom Service parameters dialog box 3 Click OK From the Custom Service Diagram Document Version 3 0 2010 06 Programming Manual 119 2 4 4 Custom Servi...

Page 120: ...ect Edit 2 Edit the parameters in the Custom Service parameters dialog box 3 Click OK Example Setting Menu Transfer 1 Click Menu Transfer under Custom Service Type and drag it to the right side of the screen The cursor will change to 120 Programming Manual Document Version 3 0 2010 06 2 4 4 Custom Service ...

Page 121: ...2 Drop Menu Transfer on where it should be in the Custom Service diagram The parameters dialog box for the Custom Service opens Document Version 3 0 2010 06 Programming Manual 121 2 4 4 Custom Service ...

Page 122: ...when setting Menu Transfer or Password You can also skip this step and go to step 7 5 Select Record from extension or Import from recorded file When Record from extension is selected 1 Specify the extension number of the telephone used for recording then click Connect 2 When the specified extension rings go off hook 122 Programming Manual Document Version 3 0 2010 06 2 4 4 Custom Service ...

Page 123: ...nces 2 4 2 Custom Service Builder 2 4 4 2 Menu Transfer This Custom Service type guides callers to press certain buttons to connect themselves with the designated party The prompt for this service can be recorded in the CS No dialog box Description The information typed in this field is for reference only Default None Value Range Max 32 characters Feature Manual References 2 2 16 Custom Service Pr...

Page 124: ...lers to dial single digit Custom Service option numbers set this parameter to No When set to a value other than No the VPS always waits for the amount determined by the Wait for Second Digit setting before handling the call This will cause a delay between the time the caller dials a single digit Custom Service option number and when the call is actually handled Default Extn Value Range Extn enable...

Page 125: ... dialing a mailbox number extension number or PIN If this time expires without a second digit being entered the VPS assumes the caller has selected a Custom Service menu option and handles the call according to the digit dialed by the caller Default 1 s Value Range 1 s 5 s Feature Manual References 2 2 16 Custom Service No DTMF Input Operation Determines how calls are handled when callers do not d...

Page 126: ...stom Service specified here VM Serv Allows the caller to access Voice Mail Service Call Trf Serv Allows the caller to access Automated Attendant Service Subscr Serv Allows the caller to access the Subscriber Service The caller needs to press the assigned key followed by the mailbox number that he or she wants to log in If this option is enabled it is strongly recommended that each subscriber set a...

Page 127: ...e Period 1 5 Outside Period 1 5 Specifies the name of date period for reference start and end date and an operation Outside Allows you to specify an operation that is enabled on all other dates not included in the set periods Default None Value Range Period 1 5 Name Max 16 characters Date MM DD MM Month DD Day Operation Trf to Mbx Trf to Extn Operator Trf to Out Exit Prev Menu Cust Serv VM Serv Ca...

Page 128: ...l References 2 2 16 Custom Service Period 1 Outside Period 1 5 Specifies the name of time period for reference start and end time and an operation Note When the start time is specified and the end time is Not set the period will end at 00 00 Outside Allows you to specify an operation that is enabled for all other times not included in the set time periods Default None Value Range Period 1 5 Name M...

Page 129: ... is required in order to activate the operation for Holiday Custom Service a In Service Settings Holiday Settings the desired Holiday Service Service select Custom Service Menu and specify the number of this Date Control Holiday Custom Service or the number of its higher layered Custom Service b Assign the desired Date Control Holiday Custom Service or its higher layered Custom Service to the desi...

Page 130: ...ue Range Max 32 characters Feature Manual References 2 2 16 Custom Service Menu Repeat Cycle Specifies the number of times the Custom Service menu message will be repeated to the caller Default 1 Value Range 1 3 times Feature Manual References 2 2 16 Custom Service Wait for First Digit Specifies the length of time that the VPS waits for the caller to dial the first digit after a Custom Service men...

Page 131: ...perator after the message is played Default Operator Value Range Trf to Mbx Trf to Extn Operator Trf to Out Exit Prev Menu Cust Serv see No DTMF Input Operation in 2 4 4 2 Menu Transfer Feature Manual References 2 2 16 Custom Service Entry Failure Determines what operation is activated when a caller enters an invalid password X times X the value set for Maximum Number of Invalid Entry Default Exit...

Page 132: ...u Cust Serv VM Serv Call Trf Serv Subscr Serv Dial by Name Repeat Menu Main Menu Fax Trf List All Names None see Keypad Assignment 0 9 in 2 4 4 2 Menu Transfer Cancel Operation Trf to Mbx Trf to Extn Operator Trf to Out Exit Prev Menu Cust Serv VM Serv Call Trf Serv Subscr Serv Dial by Name Repeat Menu Main Menu Fax Trf List All Names None see Keypad Assignment 0 9 in 2 4 4 2 Menu Transfer Feature...

Page 133: ...ystem Group Distribution Lists Mailbox Groups allow a caller or subscriber to record a message and have it sent to several mailboxes Messages sent to a Mailbox Group are sent to all subscribers in the group The VPS can maintain a maximum of 20 Mailbox Groups Each group can have a maximum of 62 members for KX TVA50 or 100 members for KX TVA200 Only the System Administrator can create or edit Mailbo...

Page 134: ...d group number 2 Click Delete 3 Click Yes Editing a Group 1 Select the desired group number 2 Click Edit 3 Edit parameters in the Edit Mailbox Group dialog box 4 Click OK Adding Mailboxes to a Group 1 Select the desired group number 2 Click Add 134 Programming Manual Document Version 3 0 2010 06 2 5 1 Mailbox Group ...

Page 135: ...lect the desired Mailbox Group and click Edit Before you can record confirm that there is at least 1 member in the group and that you have clicked Apply since adding members to the group 2 Select Record from extension or Import from recorded file When Record from extension is selected 1 Specify the extension number of the telephone used for recording then click Connect 2 When the specified extensi...

Page 136: ... Group number This number is similar to a mailbox number and is used to send a message to all subscribers of the group It must be a unique number no other group or mailbox can be assigned this number Default None Value Range 2 5 digits Feature Manual References 2 3 13 Group Distribution List System Group Name Specifies the group name Default None Value Range Max 32 characters Feature Manual Refere...

Page 137: ...n consist of 100 extensions members You can add delete and review the extensions Members of an Extension Group are able to share the same mailbox and be notified by the Message Waiting Notification Lamp feature when a message is received Follow the steps below to edit an Extension Group Adding a Group 1 Click Add 2 Enter a group number and a group name 3 Click OK Deleting a Group 1 Select the desi...

Page 138: ...cording a Name for the Group in the Edit Extension Group dialog box 1 Select the desired Extension Group and click Edit Before you can record confirm that there is at least 1 member in the group and that you have clicked Apply since adding members to the group 2 Select Record from extension or Import from recorded file When Record from extension is selected 1 Specify the extension number of the te...

Page 139: ...Open to import the file 3 Click OK Group List No Specifies the Extension Group number Note In order to configure an Extension Group set a group number here then assign the group number as the owner of a mailbox The Extension Group number is effectively the extension number that is the owner of the group s mailbox Default None Value Range 2 5 digits Feature Manual References 2 2 21 Extension Group ...

Page 140: ...creen parameter of the subscriber s Class of Service is set to Yes This feature is also enabled when subscribers select Call Screening as the Call Transfer method see 5 1 Call Transfer in the Subscriber s Manual The Intercom Paging feature is enabled by selecting Intercom Paging as the Call Transfer method see 5 1 Call Transfer and or 5 2 Incomplete Call Handling in the Subscriber s Manual Follow ...

Page 141: ...oice label through the extension 4 Click Disconnect 5 Click OK When Import from recorded file is selected 1 Click the folder icon The Open dialog box appears 2 Navigate to the folder containing the WAV files you want to open WAV files must meet the following specifications IMA ADPCM codec 8 000 kHz 4 bit mono 3 Select a file to import 4 Click Open to import the file 3 Click OK Caller ID No Assigns...

Page 142: ...Feature Manual References 2 2 11 Caller Name Announcement System APT DPT Integration Only 142 Programming Manual Document Version 3 0 2010 06 2 5 3 System Caller Name Announcement ...

Page 143: ...reen Time Setting Prompt Setting PBX Parameters Dialling Parameters Message Waiting Notification External Message Delivery Intercom Paging Parameters Fax Management Disconnect Parameters Transfer to Outside VM Menu E mail Integration Document Version 3 0 2010 06 Programming Manual 143 2 5 4 Parameters ...

Page 144: ...em Clock Specifies the system date time and related features System Date Time Specifies the system date and time Value Range Date MM DD YYYY MM Month DD Day YYYY Year Time HH MM HH Hour MM Minute 144 Programming Manual Document Version 3 0 2010 06 2 5 4 Parameters ...

Page 145: ...ynchronization is only available when the VPS is connected to a Panasonic KX T series PBX using DPT Integration Default Synchronize Value Range Synchronize Not Synchronize Feature Manual References 2 4 10 Time Synchronization DPT Integration Only Daily Hours Setting Specifies the starting time of the morning afternoon and evening greetings used for the Company Greeting Morning Hours Start Time Spe...

Page 146: ...ing date and ending date must be set The same date cannot be used for both settings The clock adjusts itself from 2 am to 3 am on the starting date and adjusts itself from 2 am to 1 am on the ending date IMPORTANT If the VPS clock is synchronized with the PBX clock see 2 4 10 Time Synchronization DPT Integration Only in the Feature Manual the daylight saving time setting of the VPS is not used Adj...

Page 147: ...bled Primary Language Specifies the default language to be used when another language is not selected in the Multilingual Selection Menu Default English US Value Range Guidance No KX TVA50 No 1 3 KX TVA200 No 1 10 Document Version 3 0 2010 06 Programming Manual 147 2 5 4 Parameters ...

Page 148: ... Call Service Language Specifies a language Default None Value Range Selection from all installed languages KX TVA50 3 languages KX TVA200 10 languages Feature Manual References 2 2 45 System Prompts DTMF Specifies a selection number Default None Value Range 1 9 None Selection Menu Wait Time Specifies the length of time that the VPS waits for the caller to select a language by pressing the appropr...

Page 149: ...References 2 2 45 System Prompts Delay Time After Connected Received for Outgoing Specifies the length of time in seconds that the VPS waits after the line is connected for outgoing calls before playing the prompt Default 1 s Value Range 0 s 10 s Feature Manual References 2 2 45 System Prompts 2 5 4 4 System Guidance Specifies the parameters which vary depending on the language assigned as the Sys...

Page 150: ... Language is set to English US Value Range When 0 min the VPS announces O clock only on the hour such one o clock Always the VPS announces O clock always None No announcement Month Day Prompt Specifies the order of the month and day for date announcements Default MM DD when the Primary Language is set to English US Value Range MM DD Month and Day DD MM Day and Month Announcement Mode Specifies the...

Page 151: ... setup outgoing calls and control message waiting lamps on extensions For KX TVA50 the procedure for verifying the correct code sequences for non Panasonic KX T series PBX is to manually execute the sequences from a single line telephone SLT with the PBX PBX Type Specifies the type of PBX connected to the VPS Default KX TDA TAW TDE Document Version 3 0 2010 06 Programming Manual 151 2 5 4 Paramete...

Page 152: ...X T series PBXs KX TDA TAW TDE KX TD816 KX TD1232 TA1232 KX TA624 KX TA824 KX TD500 and KX TD308 DPT The VPS communicates with the PBX via the DPT interface This is available with any of the following Panasonic KX T series PBXs KX TDA TAW TDE KX TD816 KX TD1232 TA1232 KX TD500 and KX TD308 APT The VPS communicates with the PBX via the APT Interface This is available with any of the following Panas...

Page 153: ...de Extension Transfer Sequence Specifies the sequence for transferring calls to any extension except an operator s extension Default FX Value Range Max 16 digits consisting of 0 9 and special codes D Disconnecting F Flash Recall R Ringback Tone Detection T Dial Tone Detection Dial Pause default 1 s Dial Pause default 3 s X Extension Dialing 0 9 Dial Code Alternate Extension Transfer Sequence Speci...

Page 154: ...tection Dial Pause default 1 s Dial Pause default 3 s X Extension Dialing 0 9 Dial Code Reconnect Sequence on No Answer Specifies the sequence for reconnecting to the caller if the called extension does not answer Default F Value Range Max 16 digits consisting of 0 9 and special codes D Disconnecting F Flash Recall R Ringback Tone Detection T Dial Tone Detection Dial Pause default 1 s Dial Pause d...

Page 155: ...ting F Flash Recall R Ringback Tone Detection T Dial Tone Detection Dial Pause default 1 s Dial Pause default 3 s X Extension Dialing 0 9 Dial Code Feature Manual References 2 2 33 Message Waiting Notification Lamp Light Off Sequence for Message Waiting Lamp Specifies the sequence for turning off the Message Waiting Lamp at an extension Default None Value Range Max 16 digits consisting of 0 9 and ...

Page 156: ... the VPS retires turning on off the Message Waiting Lamp of an extension This parameter is enabled only when the integration mode is None or Inband mode Default 1 Value Range 1 min 60 min Feature Manual References 2 2 33 Message Waiting Notification Lamp Call Waiting Sequence Specifies the sequence for performing Call Waiting if the called extension is busy Default 1 Value Range Max 16 digits cons...

Page 157: ... length of time that the VPS waits before receiving Caller ID from the PBX This parameter is needed only when Enable is selected in Receiving Caller ID Default 0 s Value Range 0 s 10 s Inband Signaling Set these parameters only if the Integration Mode is set to Inband under PBX Environment If the PBX type is set to a KX T series PBX the Inband Signaling parameters will be automatically set to the ...

Page 158: ...er or when the VPS dials a port number of the PBX that is connected to the VPS i e the VPS calls itself Default 3 Value Range Max 16 digits consisting of 0 9 and A D DND Specifies the DTMF signal used to indicate a Do Not Disturb tone Sent to the VPS when the dialed extension is in Do Not Disturb mode Default 4 Value Range Max 16 digits consisting of 0 9 and A D Answer Sent to the VPS when the cal...

Page 159: ...ange Max 16 digits consisting of 0 9 and A D Forward to Other Extension Specifies the DTMF signal used to indicate a Forward to Other Extension tone Sent to the VPS when the dialed extension has set calls to be forwarded to another extension Default 8 Value Range Max 16 digits consisting of 0 9 and A D Confirmation Specifies the DTMF signal used to indicate a confirmation tone Sent to the VPS when...

Page 160: ...the digits sent from the PBX under Input Digit and the corresponding digits received by the VPS under Output Digit in the Translation Table dialog box 3 Click OK Input Digit Output Digit Defines the input and output digits that are translated by the Digit Translation Table Do not assign the same sequence of Input digits more than once if this occurs the VPS will use the first assignment Note The n...

Page 161: ...ss a trunk CO line this parameter should be set as 1 This enables the VPS to recognize that an outgoing call setup sequence is completed once the initial 9 has been dialed 9 123 4567 Default 1 Value Range 0 8 digits Call Transfer No Answer Time Specifies the length of time that the VPS waits before retrieving the transferred call when there is no answer at the destination extension Document Versio...

Page 162: ...lled Default 30 s Value Range 10 s 90 s Pause Time for Specifies the pause time for used in call sequences Default 1000 ms Value Range 100 ms 9900 ms units 100 ms Pause Time for Specifies the pause time for used in call sequences Default 3000 ms Value Range 100 ms 9900 ms units 100 ms Outside Call Setup Sequence Specifies the sequence of codes used by the VPS when calling a trunk CO line You can s...

Page 163: ...ge Waiting Notification Determines how essential Message Waiting Notification features are carried out Outgoing Call Ports Specifies the port numbers used for Message Waiting Notification Device feature The VPS makes outgoing calls using the port specified in this parameter At least 1 port must be specified Note The maximum number of ports depends on the VPS model Document Version 3 0 2010 06 Prog...

Page 164: ...tension each time a new message is recorded in the mailbox This will occur even if the Message Waiting Lamp was not turned off from a previous message This setting is useful when the first attempt is unsuccessful If set to No the VPS will turn on the Message Waiting Lamp for the first message only The VPS will not turn on the lamp for subsequent messages until the subscriber has accessed the VPS t...

Page 165: ... to indicate the telephone number the subscriber should call back The system callback number is displayed when Beeper Callback No Entry Mode is set to Disable or when the caller does not enter his or her telephone number when prompted to by the VPS In order to use this feature the callback number entry code X must be added to the end of the subscriber s beeper number when stored in the VPS Note If...

Page 166: ...sage Delivery features are carried out Retry Times Specifies the number of times the VPS will attempt to deliver an external message when the destination is busy or does not answer Default 3 Value Range 0 9 Feature Manual References 2 3 11 External Message Delivery Service 166 Programming Manual Document Version 3 0 2010 06 2 5 4 Parameters ...

Page 167: ...ing Default 60 min Value Range 60 min 120 min Feature Manual References 2 3 11 External Message Delivery Service Outgoing Call Ports Specifies the VPS ports used for the External Message Delivery feature Note The maximum number of ports depends on the VPS model Default 1 6 KX TVA50 1 24 KX TVA200 Value Range 1 6 KX TVA50 1 24 KX TVA200 Feature Manual References 2 3 11 External Message Delivery Ser...

Page 168: ... if the called party has not pressed the appropriate dial key to initiate message playback the VPS terminates the call when this timer expires Default 3 min Value Range 1 min 9 min Feature Manual References 2 3 11 External Message Delivery Service Company Telephone No Specifies the company s telephone number When the recipient has failed to retrieve the sender s message because of he or she did no...

Page 169: ...le for APT DPT Integration only Intercom Paging Sequence Specifies the intercom paging sequence used to activate the Intercom Paging feature of the PBX The settings made here must match the settings of the PBX The sequence can be a combination of 7 letters and 12 dial codes Default FX Value Range Max 16 digits consisting of 0 9 and special codes D Disconnecting F Flash Recall R Ringback Tone Detec...

Page 170: ...for 3 s default X Pager Dialing 0 9 Dial Codes Feature Manual References 2 2 25 Intercom Paging APT DPT Integration Only No Answer Time for Intercom Paging Specifies the length of time in seconds the VPS waits before concluding Intercom Paging when there is no answer The VPS will return to the caller if the paged party does not respond before this timer expires Default 5 s Value Range 1 s 30 s Fea...

Page 171: ...ntercom Paging APT DPT Integration Only Caller Recorded Name Announcement Mode Determines whether or not the VPS announces the caller s name during paging In order for the name to be announced it must be recorded beforehand Default Disable Value Range Disable Enable Feature Manual References 2 2 25 Intercom Paging APT DPT Integration Only Paging Code Specifies the intercom paging code The settings...

Page 172: ...a maximum of 2 fax extensions as the destination for faxes if the main fax extension is not available to receive a fax the VPS will forward the fax call to the alternate fax extension Automatic Transfer of Incoming Fax Call Enables or disables the detection of incoming fax calls Note The VPS can detect incoming fax signals during the first 30 seconds after it answers incoming calls Default Disable...

Page 173: ...ithin the time specified under Fax No Answer Time the VPS forwards the fax call to the alternate fax extension Default None Value Range 2 5 digits Feature Manual References 2 2 22 Fax Management Fax No Answer Time Specifies the length of time in seconds that the VPS waits for the main or alternate fax extension to answer a fax call before taking other action such as notifying the Fax Manager that ...

Page 174: ...l announce the number of unanswered fax calls to the Fax Manager when the Fax Manager logs in to his or her mailbox Extn The VPS will announce the number of unanswered fax calls to the Fax Manager by calling the Fax Manager s extension Feature Manual References 2 2 22 Fax Management Fax Notification Mode Determines what action the VPS takes when an incoming fax call is successfully received by the...

Page 175: ...e detected by the VPS before the VPS disconnects the call Default 10 s Value Range 0 s 60 s Maximum Continuous Tone Time Specifies the length of time the VPS waits when a continuous tone is detected before it disconnects the call Default 6 s Value Range 0 s 60 s Document Version 3 0 2010 06 Programming Manual 175 2 5 4 Parameters ...

Page 176: ...amount of time it terminates the call Calls will not be terminated while playing or recording messages If this setting is set to 0 calls will not be terminated Default 10 min Value Range 0 min 60 min 2 5 4 12 Transfer to Outside These parameters determine how the VPS will transfer calls to trunk CO line via the following features Call Transfer Service Custom Service Personal Custom Service Caller ...

Page 177: ...de Reconnect Sequence on Busy Specifies the sequence the VPS uses to reconnect the line when the transferred party is busy Default F Value Range Max 16 digits consisting of 0 9 and special codes D Disconnecting F Flash Recall R Ringback Tone Detection T Dial Tone Detection Dial Pause for 1 s default Dial Pause for 3 s default N Telephone Number Dialing 0 9 Dial Codes Feature Manual References 2 2 ...

Page 178: ...9 and special codes D Disconnecting F Flash Recall R Ringback Tone Detection T Dial Tone Detection Dial Pause for 1 s default Dial Pause for 3 s default N Telephone Number Dialing 0 9 Dial Codes EFA Transfer Reconnect Sequence on Busy Specifies the sequence the VPS uses to reconnect the line when the party transferred with EFA External Feature Access is busy This setting should match the settings ...

Page 179: ...he trunk CO line recognizes that the destination party goes off hook and connects the line Guidance the VPS plays the following guidance before connecting the line to the destination party You have a call To answer the call press 1 Otherwise press 2 and hang up If the destination party presses 1 he or she will be able to answer the transferred trunk CO line call The VPS continues playing this guid...

Page 180: ...ansfer to Outside Default Disable Value Range Disable Enable Caller ID Callback Specifies whether or not the VPS allows a subscriber to call back the party who left a message in his or her mailbox by using the caller ID information sent from the PBX This setting applies to the trunk CO line number used when the message with Caller ID information was left in his or her mailbox Default Disable Value...

Page 181: ...al Area International Call Code Follow the steps below to edit a Local Area International Call Code 1 Click Click to edit 2 Select the desired Local Area International Call Code No 1 10 3 Edit each parameter in the Local Area International Call Code dialog box 4 Click OK Local Area Code International Code Specifies the local area international codes that are used when the VPS converts the Caller I...

Page 182: ... the number of digits to be deleted from the telephone number sent from the PBX to make up a telephone number for a long distance call Digits are removed from the beginning of the received digits Default 0 Value Range 0 9 Additional Digit Specifies the number to be added to the telephone number sent from the PBX to make up a telephone number for a long distance call The number is added to the begi...

Page 183: ...ice for subscribers Note If too many subscribers try to use VM Menu at the same time it will not operate properly If VM Menu does not operate properly set this parameter to a lower value Default 12 Value Range 0 24 Feature Manual References 2 3 36 VM Menu DPT Integration Only Document Version 3 0 2010 06 Programming Manual 183 2 5 4 Parameters ...

Page 184: ...ration 1 Set E mail Integration to Enable 2 Enter an e mail address next to Mail Address Note We recommend entering an administrator s e mail address here If there are any errors when the VPS tries to send e mail messages error messages will be sent to this address 3 Enter the name that will appear in e mail messages sent from the VPS next to Full Name This name should indicate that the message ca...

Page 185: ...ntegration Mail Address Specifies the mail address of VPS We recommend entering an administrator s e mail address here If there are any errors when the VPS tries to send e mail messages error messages will be sent to this address Default None Value Range Max 128 characters Feature Manual References 2 2 20 E mail Integration Full Name Specifies the full name that will appear in e mail messages sent...

Page 186: ...f the message may be discarded when sending the e mail Default 5 min Value Range 1 min 30 min Feature Manual References 2 2 20 E mail Integration 2 5 4 16 Advanced Settings SMTP Server SMTP Server Port Specifies the port number for the outgoing mail server Default 25 Value Range 1 65535 SMTP Authentication If set to Enable SMTP Authentication is used for outgoing mail server For authentication use...

Page 187: ...r encryption when sending e mails This parameter is effective when SMTP Authentication is set to Enable Default Disable Value Range Disable Enable Pop Server POP Server Address Name Specifies the IP address or server name of the incoming e mail server used by the VPS Must be set in order to use POP Before SMTP Default None Value Range IP Address X X X X X 0 255 Server Name Max 127 characters POP S...

Page 188: ...POP Before SMTP authentication Default None Value Range Max 64 characters POP Before SMTP Password Specifies the password for POP Before SMTP authentication Default None Value Range Max 64 characters POP Over SSL Determines whether or not to use the SSL connection for encryption when receiving e mails This parameter is effective when POP Before SMTP is set to Enable Default Disable Value Range Dis...

Page 189: ...600 ms Value Range 100 ms 300 ms 600 ms and 900 ms CPC Signal For Inband and No Integration only Specifies the minimum time necessary to detect an interruption in the CPC Calling Party Control signal received from the PBX The VPS is able to determine that the line has been disconnected when it detects an interruption of the CPC signal The settings made here should match the settings of the PBX Def...

Page 190: ... the length of time that the VPS waits for dial tone detection Default 5000 ms Value Range 500 ms 20000 ms units 100 ms Dial Start Mode Specifies whether dialing starts after a dial tone is detected or after the time specified in Offhook Delay has passed Default Delay Mode Value Range Dial Tone Mode Delay Mode Offhook Delay Specifies the length of time that passes before dialing starts This settin...

Page 191: ...e 0 ms 500 ms Minimum Message Length Specifies the minimum message recording length Messages shorter than the specified minimum recording length are discarded from the mailbox Default 2 s Value Range 0 s 9 s Call Progress Tone Detection for Inband Mode This setting determines whether the VPS detects Call Progress Tones during Inband Integration If set to Enable Call Progress Tones are detected in ...

Page 192: ...needed 3 Click View Report Switching Between Graph and Table View Select either Table or Graph next to View As The following reports can be viewed as either of Table or Graph format a Call Account Report Group calls by Port b Call Account Report Group calls by Mailbox c Port Usage Report d HDD Usage Report KX TVA200 only or Memory Card Usage Report KX TVA50 only e Mailbox Usage Report f Call Handl...

Page 193: ...g Extension 230 Interview Mailbox 777 Call Transfer Sequence FTXD No Answer Time sec 30 Call Transfer Status Transfer to specified number Call Screening 0123456789 Notification Parametes Message Waiting Lamp Enable Beeper Callback No Entry Mode Before Message Recording Device Notification for Unreceived Message Yes Notification Schedule Device 1 Dial Number 96127494 Type of Device Telephone No of ...

Page 194: ...ssages Use Mode Continuously Device Notification Timer Device Start Delay Time min 60 Device Interval Time between Device1 and Next Device min 60 Device Interval Time between Device2 and Next Device min 60 Device Interval Time between Device3 and Next Device min 60 Prompt Mode System Active Yes Personal Distribution List List 1 Description Personal Distribution List Name ABCDEFGHI Recorded Members...

Page 195: ...Feature Manual References 2 4 8 System Reports Document Version 3 0 2010 06 Programming Manual 195 2 7 1 Mailbox Information Report ...

Page 196: ...count Report Group calls by Mailbox JUL 28 2004 11 30 AM For Mailbox Range 200 to 210 From JUL 01 2004 09 30 AM MAILBOX 200 Date Time Port Connect Time Number Type Exit Status JUL 01 02 06 04 PM 12 00 01 12 7893435678 Local Called Out JUL 06 02 11 45 PM 18 00 00 47 18007597243 Long Called Out JUL 12 02 09 32 AM 3 00 02 03 7039783232 Local Transferred Total Local Calls 2 00 03 15 Total Long Distanc...

Page 197: ...L 01 2004 09 30 AM Port No External Message Delivery Message Device Notification Receive Connect Time Percentage of Connect Time 1 8 4 84 00 05 19 47 20 2 4 1 21 00 01 35 14 05 3 1 0 13 00 03 02 26 92 4 0 0 4 00 01 20 11 83 Total 28 42 359 00 11 16 100 00 Full line Time 00 00 00 Feature Manual References 2 4 8 System Reports Document Version 3 0 2010 06 Programming Manual 197 2 7 3 Port Usage Repo...

Page 198: ...report The number of messages that were deleted by subscribers since the last clearing of this report The number of messages that expired and were removed by the VPS since the last clearing of this report HDD Usage Report JUL 28 2004 11 30 AM Drive Number Available Recording Time min Used Recording Time min Percentage of Disk Usage 1 120 6 5 00 From JUL 01 2004 10 00 AM Total New Message Total Cop...

Page 199: ...t Mailbox Usage Report JUL 28 2004 11 30 AM MAILBOX 200 JONE BLUE Current New Message Counts 4 Current Received Message Counts 6 Current EMD Message Counts 0 From JUL 01 2004 09 30 AM Subscriber Access Time 00 00 40 Date Time Port No Connect Time Exit Status JUL 01 04 10 12 AM 12 00 00 08 Disconnect JUL 05 04 04 32 PM 3 00 00 15 Logoff JUL 09 04 01 23 PM 5 00 00 07 Logoff JUL 10 04 07 03 PM 12 00 ...

Page 200: ...mber used and the fax transfer status for a maximum of 64 fax messages Fax Call Report JUL 28 2004 11 30 AM From JUL 01 2004 09 30 AM Date Time Port Fax 1 Fax 2 JUL 01 04 11 15AM 1 Connect JUL 04 04 07 58PM 12 Busy No Answer JUL 15 04 10 23AM 1 Busy Connect Feature Manual References 2 4 8 System Reports 200 Programming Manual Document Version 3 0 2010 06 2 7 6 Fax Call Report ...

Page 201: ...47 Transfer by Timeout 168 0 88 0 key for Operator 2106 11 06 Single Key Requests except 0 1302 6 84 Full Extension Requests 10546 55 37 Left a Message for a Subscriber 0 0 00 Logon Sessions 4761 25 00 Fax Call Answering 164 0 86 Result of Transfers 8943 Line Busy 631 7 06 Ring No Answer 2876 32 16 Call Blocking 443 4 95 Rejected 10 0 11 Illegal Number 91 1 02 Call Connected 4892 54 70 Hold Initia...

Page 202: ...From JUL 01 2004 09 30 AM Custom 1 Type Menu Transfer Prompt Recorded Language English Access 34 Abandon 6 Average 00 32 27 Access Counts Key 1 8 Key 2 11 Key 3 0 No Input 3 Key 4 0 Key 5 0 Key 6 0 Key 8 0 Key 9 0 Key 0 12 Key 0 Custom 2 Description Key 7 0 Key 0 Programming Manual References 2 4 4 Custom Service Feature Manual References 2 4 8 System Reports 202 Programming Manual Document Versio...

Page 203: ...ssage Recording Date Message Recording Time Caller ID Number or Mailbox Number Caller ID Name or Mailbox Last name Message Length sec JUL 12 04 09 42 AM 7986213456 JEFF CHIN 00 00 26 JUL 19 04 10 24 PM 211 00 00 15 Total Saved Messages 2 MAILBOX 245 Lisa Ruiz Message Recording Date Message Recording Time Caller ID Number or Mailbox Number Caller ID Name or Mailbox Last name Message Length sec Feat...

Page 204: ...etup Report JUL 28 2004 11 30 AM For Mailbox Range 300 to 310 Mailbox Name Greetings Owner Name Password Last Access 300 ANNE MINOR Recorded Default JUL 23 04 10 10 AM 301 CHRIS JONES Default JUL 21 04 02 24 PM 302 LISA RUIZ Recorded Changed JUL 28 04 08 00 AM Feature Manual References 2 4 8 System Reports 204 Programming Manual Document Version 3 0 2010 06 2 7 10 Subscriber Setup Report ...

Page 205: ...on Report JUL 28 2004 11 30 AM For Mailbox Range 300 to 310 Mailbox Last Change Last Access Total Number Access Access of Login Failure 300 FEB 23 04 JUL 12 04 8 7 1 12 50 301 MAR 12 04 JUL 21 04 21 18 3 14 29 302 JUL 01 04 JUL 27 04 32 22 10 31 25 Failure Percentage of 310 JUL 16 04 JUL 04 04 123 103 20 16 26 Feature Manual References 2 4 8 System Reports Document Version 3 0 2010 06 Programming ...

Page 206: ...External Message Delivery Message Notification Device Receive Connect Time JUL 01 04 09 00 PM 0 1 23 02 10 19 10 00 PM 1 5 32 03 22 32 11 00 PM 0 13 28 02 40 03 12 00 AM 0 3 13 01 56 39 01 00 AM 1 9 24 02 19 26 02 00 AM 0 17 22 02 24 41 JUL 02 04 09 00 AM 0 1 23 02 10 19 10 00 AM 1 5 32 03 22 32 11 00 AM 0 13 28 02 40 03 Feature Manual References 2 4 8 System Reports 206 Programming Manual Documen...

Page 207: ...1 30 AM Mailbox Date Time Message Status Address 310 JUL 01 04 11 15 AM Move johnsmith abcdefg com 138 JUL 04 04 07 58 PM Move paulparker abcdefg com 120 JUL 15 04 10 23 AM Copy sarah1205 12345 com From JUL 01 2004 09 30 AM Programming Manual References 2 1 11 E mail Option Feature Manual References 2 4 8 System Reports Document Version 3 0 2010 06 Programming Manual 207 2 7 13 E mail Report ...

Page 208: ...ange password 2 Enter a new password in Enter new password 3 Enter the new password in Confirm new password 4 Click OK Default 1234 Value Range Max 16 digits Feature Manual References 2 4 9 System Security Login Failures before Disconnection Specifies the number of times an invalid password can be entered when the System Manager or Message Manager tries to log in to the VPS using a telephone befor...

Page 209: ...ble Feature Manual References 2 4 9 System Security Password for System Manager If Enable is selected in System Manager Access from Telephone assign here a password for the System Manager to login the VPS A combination of numbers can be used Follow the steps below to change the password 1 Click Click to change password 2 Enter a new password in Enter new password 3 Enter the new password in Confir...

Page 210: ...l References 2 4 9 System Security Password for Message Manager If Enable is selected in Message Manager Access from Telephone assign here a password for the Message Manager to login the VPS A combination of numbers can be used Follow the steps below to change the password 1 Click Click to change password 2 Enter a new password in Enter new password 3 Enter the new password in Confirm new password...

Page 211: ...Disable Enable Login Failures before Disconnection Specifies the number of times an invalid password can be entered before the VPS disconnects the call In order to use this feature Enable Login Failure Disconnection must be set to Enable Default 3 Value Range 1 99 times Default Password for New Mailboxes Specifies whether the default password is assigned to new mailboxes automatically when they ar...

Page 212: ...s minimum password length Specifies the fixed password which digit is minimum length A combination of numbers can be used Default 1111 Value Range Max 16 digits Prefix 1 or 2 digits Mailbox No Specifies the default password for new mailboxes as a combination of fixed digits 1 or 2 digits and the mailbox number Default 55 Mailbox No Value Range 1 digit 0 9 Mailbox No 2 digits 00 99 Mailbox No 212 P...

Page 213: ...Index Document Version 3 0 2010 06 Programming Manual 213 ...

Page 214: ... No 100 Caller ID Number Announcement 90 Caller ID Screen 88 Caller ID DID Call Routing 96 Caller ID DID PIN Call Routing 97 Caller Recorded Name Announcement Mode 171 Caller ID Modify Table No 1 4 181 Caller ID No 141 Changing the Mailbox No Length Mode 34 Changing the Maximum Length of Mailbox Numbers 34 Class of Service 49 79 80 Class of Service Name 80 Company Greeting No 94 105 Company Teleph...

Page 215: ... PORT TRUNK Service 23 Go To Reports 24 Go To Service Settings 23 Go To System Parameters 23 Go To System Security 24 Group List No 136 139 Group Name 136 139 H Hardware H W Settings 189 HDD Auto Stand by Delay Time 32 HDD Auto Stand by Mode 32 HDD Usage Report 198 Hold Recall Mode 112 Holiday Service No 103 Holiday Settings 102 Hourly Statistics Report 206 I Ignore Received First DTMF 179 Inband ...

Page 216: ...ller Name Announcement 83 Number of Digits in Telephone Number 181 Number of Digits to Access Outside Line 161 Number of Digits to Entry Name 114 Number of New Messages Announcement 83 Number of ports for VM Menu Service 183 O Obtain an IP address automatically 36 Obtain DNS server address automatically 37 Offhook Delay 190 Operator No Answer Time 110 Operator Service 108 Operator Service For Day ...

Page 217: ...133 System Requirements 9 System Security 208 T Telephone Number 1 Telephone Number 2 71 Time Control 128 Time Frame 96 Time Frame 1 2 MON SUN 59 Time Setting 144 To connect using a Connection Profile 17 To connect using a LAN 17 To connect using a modem 18 To connect using USB 17 To copy 19 To create a new system data file 15 To cut 19 To delete 20 To disconnect 18 To exit KX TVA Maintenance Cons...

Page 218: ...w Status Bar 21 View Toolbar 21 View Utility Bar 21 VM Menu 85 183 W Wait for First Digit 125 130 Wait for Second Digit 125 Wait Time for First Digit 107 Waiting Time for Receiving Caller ID 157 218 Programming Manual Document Version 3 0 2010 06 Index ...

Page 219: ...Document Version 3 0 2010 06 Programming Manual 219 Notes ...

Page 220: ... material is copyrighted by Panasonic System Networks Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic System Networks Co Ltd Panasonic System Networks Co Ltd 2010 PSQX3209SA KK0405MJ7060 ...

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