background image

Voice Mail Service

40

To erase a stored voice mail access number

Repeat steps 1 to 4 on page 39, then press and hold the soft key (

until all of the digits are erased. Press the soft key (

), then press 

[OFF]

.

Setting Voice Mail (VM) Tone Detection 

Your telephone company sends special signals (Voice mail tones) to the unit.
Press 

[

C

]

 or 

[

s

]

 to listen to the dial tone. If you hear a series of dial tones followed 

by a continuous dial tone, this indicates that a new message was recorded. Voice 
Mail detection is preset at the factory to OFF. Minutes after you hang up or after the 
phone stops ringing, your unit will check the phone line to see if a message has 
been recorded. If a new message was recorded at your telephone company, 

Voice Mail

 will be displayed on the handset, the Ringer/Message Alert 

indicator on the handset will flash slowly if Message Alert is turned on (p. 19), and 
the VM indicator will flash on the base unit.
Leave this feature off when:
— you do not subscribe to a voice mail service,
— your telephone company does not send a series of tones followed by a 

continuous tone to indicate that you have new voice mail, or

— your phone is connected to a business or office telephone system (PBX). 

See below to turn this setting on.
If you are not sure which setting is required, consult your local telephone company 
or contact the Panasonic Customer Call Centre.

1

Press 

[MENU]

.

2

Scroll to “

Initial setting

” by pressing 

[

d

or 

[

B

]

, then press the soft key (

).

3

Press the soft key (

) at “

Voice Mail

”.

4

Scroll to “

VM tone detect

” by pressing 

[

d

or 

[

B

]

, then press the soft key (

).

5

Select “

On

” or “

Off

” by pressing 

[

d

or 

[

B

]

.

6

Press the soft key (

), then press 

[OFF]

.

CLEAR

SAVE

Handset

SELECT

Initial setting

SELECT

Voice Mail

SELECT

VM tone detect

VM tone detect

:Off

SAVE

TG5200CE.fm.fm  Page 40  Tuesday, March 23, 2004  11:37 AM

Summary of Contents for KX-TG5200C

Page 1: ...t is Call Display compatible To display the caller s name and phone number you must subscribe to Call Display service PLEASE READ BEFORE USE AND SAVE For assistance please call 1 800 561 5505 or visit us at www panasonic ca Charge the battery for 6 hours before initial use TG5200CE fm fm Page 1 Tuesday March 23 2004 11 37 AM ...

Page 2: ...Deluxe which displays a second caller s name and phone number while the user is on another call requires a subscription to both Call Display and Visual Call Waiting services After subscribing to Voice Mail service this unit will give you visual indication to let you know when there are messages in the mailbox AAC Adaptor p 10 one ATelephone Line Cord p 10 one AWall Mounting Adaptor p 50 one AHands...

Page 3: ...ered at the factory and assigned the extension number 1 After purchasing accessory handsets you must register each to the base unit Please read the accessory handset s Installation Manual The model numbers of the accessory handsets are KX TGA520C and KX TGA523C A charger is included with each accessory handset Up to 3 accessory handsets can be added KX TG5200C The illustration is KX TGA520C TG5200...

Page 4: ...9 Storing Names and Numbers 29 Dialing from the Phone Book 31 Chain Dial 32 Editing an Item in the Phone Book 33 Erasing an Item in the Phone Book 33 Copying Items in the Phone Book 34 Intercom 36 Intercom between Handsets 36 Transferring a Call 37 Conference Calls 38 Call Share 38 Voice Mail Service 39 Storing a Voice Mail Access Number 39 Setting Voice Mail VM Tone Detection 40 Listening to Voic...

Page 5: ...ppears on Your Display 56 Important Information 61 Safety Instructions 62 Specifications 63 Warranty Back Cover Useful Information Troubleshooting 58 Important Throughout these Operating Instructions and are used to indicate with which unit an operation can be performed Perform with the handset Perform with the base unit Perform with the handset and base unit together Handset Base Unit Handset Bas...

Page 6: ...If you use the handset near a microwave oven which is being used noise may be heard from the receiver or the speaker Move away from the microwave oven and closer to the base unit If you use the handset near another cordless phone s base unit noise may be heard Move away from the other cordless phone s base unit and closer to your base unit Away from electrical appliances such as a TV personal comp...

Page 7: ...nd Buttons p 42 Headset Jack p 49 C TALK Button p 20 s Speakerphone Button p 20 MENU Button p 13 Microphone p 20 Charge Contacts p 12 Antenna Display p 9 OFF Button p 13 20 HOLD INTERCOM Button p 21 36 REDIAL Button p 21 Soft Keys p 8 Receiver FLASH CALL WAIT Button p 43 47 Navigator Key d B p 8 Ringer Message Alert Indicator p 19 23 TONE Button p 43 Back side Speaker TG5200CE fm fm Page 7 Tuesday...

Page 8: ... B How to use the soft keys navigator key Handset soft keys Three soft keys are used to select functions displayed directly above each key Functions displayed above each key will change depending on the state of use On this sample display and C are displayed above the soft keys Pressing the right soft key selects the Phone Book C Pressing the left soft key reviews caller information in the Caller ...

Page 9: ...l status programming options phone book items caller information etc 8 The icons on the bottom line indicate the functions of the corresponding soft keys which are located directly below the display p 8 e g The soft key below C phone book icon is used when storing or viewing phone book items p 29 31 9 D extension icon and extension numbers are displayed e g handset 1 1 handset 2 2 during an interc...

Page 10: ...t is connected to a telephone line with DSL service you may hear noise from the receiver or speaker during conversations or the unit may not display caller s name and or phone number properly We recommend the addition of a noise filter contact your DSL service provider to the telephone line between the base unit and the telephone line jack 1 This option is only for DSL users 2 The filter will be s...

Page 11: ...ours before initial use Repeat charging will require approximately the same amount of charging time 6 hours if the battery is depleted completely The unit beeps once the CHARGE indicator lights and Charging is displayed When the battery is fully charged Charge completed is displayed if there are no new calls in the Caller List Battery strength You can confirm the battery strength on the handset di...

Page 12: ...will be shortened Actual battery performance depends on a combination of how often the handset is in TALK mode and how often it is in Standby mode Clean the charge contacts of the handset and the base unit with a soft dry cloth once a month Clean more often if the unit is subject to grease dust or high humidity otherwise the battery may not charge properly If the battery is fully charged you do no...

Page 13: ... message will be displayed p 56 57 and or error beeps will sound Make sure the handset and base unit are not being used The handset must be operated near the base unit and while off the base unit 1 Press MENU The main menu is displayed p 14 2 Scroll to the desired item by pressing d or B 3 Press the soft key to select the desired item 4 If the item has a sub menu select the menu item p 14 Repeat s...

Page 14: ...f the handsets you will not need to program the same item using another handset Handset Ringer volume Ringer tone Incoming call Voice Mail LCD contrast Key tone Auto talk Set flash time C WTG options Registration HS registration Deregistration Message alert Set dial mode Change language Main menu Sub menu I Initial setting Sub menu II Voice enhancer Copy 1 item Copy all items Copy phone book Ringe...

Page 15: ... English to French press the soft key To change from French to English press the soft key The display changes to the selected language You can also select the display language by pressing d or B 5 When French is selected press the soft key then press OFF When English is selected press the soft key then press OFF 1 Press MENU 2 Scroll to Initial setting by pressing d or B then press the soft key 3 ...

Page 16: ...ress MENU 2 Scroll to Initial setting by pressing d or B then press the soft key 3 Scroll to Set tel line by pressing d or B then press the soft key 4 Scroll to Set line mode by pressing d or B then press the soft key 5 Select A or B by pressing d or B 6 Press the soft key then press OFF 1 Press MENU 2 Scroll to Initial setting by pressing d or B then press the soft key 3 Scroll to Auto talk by pr...

Page 17: ...e call is ringing Press d or B while the handset is ringing Temporary ringer off While the handset is ringing for an outside call you can turn the ringer off temporarily by pressing OFF The handset will ring again as usual the next time a call is received 1 Press MENU 2 Press the soft key at Ringer setting 3 Press the soft key at Ringer volume 4 Select the desired volume by pressing d or B The vol...

Page 18: ... one of the melody ringer patterns the ringer will continue to sound for several seconds if the caller hangs up before you answer the call or another person answers the call using another phone connected on the same line 1 Press MENU 2 Press the soft key at Ringer setting 3 Scroll to Ringer tone by pressing d or B then press the soft key 4 Select the desired ringer tone by pressing d or B The hand...

Page 19: ... is on or off Battery operating time may be shortened when using this feature p 12 1 Press MENU 2 Scroll to Initial setting by pressing d or B then press the soft key 3 Scroll to LCD contrast by pressing d or B then press the soft key 4 Select the desired contrast by pressing d or B The contrast will change The number of steps indicates the contrast level 5 Press the soft key then press OFF 1 Pres...

Page 20: ...mber The dialed number is displayed After a few seconds the display will show the length of the call 3 When the other party answers speak into the microphone 4 To hang up press OFF or place the handset on the base unit Hands free Digital Duplex Speakerphone For best performance please note the following Speak alternately with the other party in a quiet room If you or the other party has difficulty...

Page 21: ...he redial list 1 Press REDIAL The last number dialed is displayed 2 Scroll to the desired number by pressing d or B You can also scroll down through the list by pressing REDIAL To exit the list press OFF 3 Press C or s To erase an item scroll to the item then press the soft key If No items stored is displayed the list is empty To put a call on hold 1 Press HOLD INTERCOM during a conversation Press...

Page 22: ...ll this feature will be turned on automatically when necessary This feature will turn off when you hang up put a call on hold or make a conference call It will not turn off automatically during a call You can also turn this feature on or off manually 1 Press MENU during an outside call 2 Press 2 to select 2 Booster on or 2 Booster off You can also select 2 Booster on or 2 Booster off by pressing d...

Page 23: ... charger for accessory handset users p 3 Temporary ringer off While the handset is ringing for an outside call you can turn the ringer off temporarily by pressing OFF The handset will ring again as usual the next time a call is received 1 Press C or s You can also answer a call by pressing any button except d B or OFF 2 To hang up press OFF or place the handset on the base unit To transfer the cal...

Page 24: ...lowing will be displayed Depending on radio communications with the base unit the handset may not display caller information immediately after the first ring If your unit is connected to a PBX which does not support Call Display services you cannot access Call Display service Name display service may not be available in some areas For further information please contact your telephone company If yo...

Page 25: ... handset the same information in the other handsets will be displayed as missed If you do not press any button for 60 seconds the unit will exit the Caller List 1 The display will show the number of calls you missed 2 Press the soft key d or B to review calls logged in the Caller List If there are no items in the Caller List will not be displayed After viewing the missed call entries missed calls ...

Page 26: ...2 to 9 will be replaced with Calling Back from the Caller List In some cases you may have to edit the number before dialing p 27 e g You may have to add 1 for long distance calls If a phone number is not displayed in the caller information you cannot call that caller back from the Caller List 1 Press the soft key d or B to enter the Caller List 2 Scroll to the desired caller by pressing d or B 3 P...

Page 27: ...aller by pressing d or B 3 Press the soft key repeatedly until the number is shown in the desired format Each time you press the soft key the number is rearranged into one of 3 patterns F 1 G H The order in which patterns F H are displayed depends on how the telephone number is displayed in step 2 4 To call the edited number press C or s To save the edited number into the phone book press the soft...

Page 28: ...r the name p 30 2 press d and 3 press the soft key If a name is not required press d then press the soft key To continue storing other items repeat from step 2 To exit programming mode press OFF Handset C I D SAVE SAVE SAVE Handset 1 Press the soft key d or B to enter the Caller List 2 Scroll to the desired caller by pressing d or B 3 Press the soft key Erased is displayed To erase other items rep...

Page 29: ... C The display will show the number of stored items 2 Press the soft key 3 Enter a name of up to 16 characters with the dialing buttons 0 to 9 p 30 then press d To move the cursor press the soft key or If a name is not required press d then go to step 4 4 Enter a phone number of up to 32 digits To delete a digit press the soft key To erase all of the digits press and hold the soft key 5 Press d If...

Page 30: ...rsor to the incorrect character 2 Press the soft key to delete the character Each time you press the soft key a character is erased To erase all characters press and hold the soft key 3 Enter the correct character Keys Characters Keys Characters 1 1 6 m n o M N O 6 2 a b c A B C 2 7 p q r s P Q R S 7 3 d e f D E F 3 8 t u v T U V 8 4 g h i G H I 4 9 w x y z W X Y Z 9 5 j k l J K L 5 0 0 Space Move...

Page 31: ...t alphabetical index will be displayed 3 Press d repeatedly until the desired name is displayed Index table 1 Press the soft key C The display shows the number of stored items You can press the soft key to view the first item 2 Scroll to the desired item To scroll down press d To scroll up press B 3 Press C s or the soft key The phone number is dialed Keys Index Keys Index 1 Symbols 1 6 M N O 6 2 ...

Page 32: ...rom the phone book 1 800 012 3456 Calling card access number Voice guidance may be activated 2 Search and dial from the phone book 1234 Calling card PIN 3 Search and dial from the phone book 1 555 012 3456 Destination Number If you have rotary or pulse service you need to press before pressing MENU in step 1 to temporarily change the dialing mode to tone 1 While you are on a call Press MENU 2 Pres...

Page 33: ...nge the number press d then go to step 6 To delete a digit press the soft key To delete all of the digits press and hold the soft key 6 Press the soft key To continue editing other items repeat from step 2 7 Press OFF 1 Press the soft key C 2 Scroll to the desired item by pressing d or B To search for the item by initial see page 31 3 Press the soft key To cancel erasing press the soft key 4 Press...

Page 34: ... one phone book item to another handset Make sure the destination handset is not in use 1 Press MENU 2 Scroll to Copy phone book by pressing d or B then press the soft key 3 Press the soft key at Copy 1 item 4 Select the destination extension number 1 to 4 by pressing d or B You can also select the extension number by pressing 1 to 4 5 Press the soft key 6 Scroll to the desired phone book item by ...

Page 35: ... then press the soft key 4 Select the destination extension number 1 to 4 by pressing d or B You can also select the extension number by pressing 1 to 4 5 Press the soft key When all items have been copied Complete is displayed The destination handset displays Phone book Receiving then Phone book Received To continue copying items to another extension repeat from step 3 6 Press OFF SELECT Copy pho...

Page 36: ... will ring for 1 minute and the Ringer Message Alert indicator flashes rapidly To stop paging press OFF 3 Handset 2 Press C s or HOLD INTERCOM to answer the page Any button except d B or OFF can be pressed to answer the page 4 Handset 1 When the paged party answers begin speaking 5 Handset 1 or Handset 2 To disconnect the intercom press OFF During an intercom call You can switch to the speaker by ...

Page 37: ... extension number 1 to 4 3 Press OFF to hang up The call will be transferred directly The paged party can answer the transferred call by pressing C or s After the paged party answers the transfer is complete If the paged party does not answer press C or s to return to the outside call If the paged party does not answer within 60 seconds after you hang up your phone will ring and the call will be r...

Page 38: ... three parties including the outside party can take part in a conference call Call Share This feature allows the handset to join an existing outside call To prevent other users from joining your conversation turn the Call Privacy feature on p 42 To join a conversation Call Share Press C or s Conference is displayed A maximum of three parties including the outside party can join a conversation 1 Du...

Page 39: ...to Initial setting by pressing d or B then press the soft key 3 Press the soft key at Voice Mail 4 Press the soft key at Store VM access 5 Enter your access number up to 32 digits If a pause is required for dialing press the soft key Each time you press the soft key a digit is erased To erase all of the digits press and hold the soft key 6 Press the soft key then press OFF is displayed To prevent ...

Page 40: ...dicator on the handset will flash slowly if Message Alert is turned on p 19 and the VM indicator will flash on the base unit Leave this feature off when you do not subscribe to a voice mail service your telephone company does not send a series of tones followed by a continuous tone to indicate that you have new voice mail or your phone is connected to a business or office telephone system PBX See ...

Page 41: ... the handset beeps Voice Mail will disappear and stops flashing but remains on the handset and the Ringer Message Alert indicator on the handset and the VM indicator on the base unit will go out If your voice mail service uses a voice mail tone and the recorded message is over 3 minutes long the handset and base unit may not indicate you have new messages If your voice mail service uses a voice ma...

Page 42: ...his feature is only available for the handset To turn on the Call Privacy feature Press the soft key during a conversation PRIVACY will be displayed To turn this feature off press the soft key again during a conversation While the Call Privacy feature is turned on other users cannot join the conversation Call Privacy will turn off after you hang up the call 1 To page all handsets press LOCATOR To ...

Page 43: ... on hold If this function does not operate properly consult your telephone company for details Visual Call Waiting Service If you subscribe to both Call Display and Visual Call Waiting services when a second call is received while talking the second caller s information will be displayed After you hear a call waiting tone while talking the display shows the caller s name with the phone number and ...

Page 44: ...WTG Call Waiting options mode to be on Please contact your telephone company for details and availability in your area To turn the C WTG Call Waiting options mode on To turn the C WTG Call Waiting options mode off select Off by pressing d or B in step 5 1 Press MENU 2 Scroll to Initial setting by pressing d or B then press the soft key 3 Scroll to Set tel line by pressing d or B then press the sof...

Page 45: ...il if you subscribe to a voice mail service p 39 Drop Hangs up the current call and answers the waiting call Conf Conference Answers the second call and combines it with the first call to make it a conference call During a conference call you can choose either Drop caller1 or Drop caller2 to hang up the first or second call Return Returns to the waiting caller while keeping the current call on hol...

Page 46: ...tions Drop caller1 to hang up the first call Drop caller2 to hang up the second call 1 Press FLASH CALL WAIT to display the option menu 2 Enter a displayed option number 1 to 2 to select the desired option In step 2 you can also select the desired option by pressing d or B until the option flashes then pressing FLASH CALL WAIT To cancel the option menu wait for 20 seconds The handset display will ...

Page 47: ...ferring an extension call or accessing optional telephone services such as Call Waiting Pressing FLASH CALL WAIT cancels mute p 42 or the Temporary Tone Dialing mode p 43 Selecting the flash time The flash time depends on your telephone exchange or host PBX You can select the following flash times 700 600 400 300 250 110 100 or 90 ms milliseconds The factory preset is 700 ms If PBX functions do no...

Page 48: ...ation tone error tone The factory preset is ON 1 Press MENU 2 Press the soft key at Ringer setting 3 Scroll to Incoming call by pressing d or B then press the soft key 4 Select On Off or 2 by pressing d or B 5 Press the soft key then press OFF 1 Press MENU 2 Scroll to Initial setting by pressing d or B then press the soft key 3 Scroll to Key tone by pressing d or B then press the soft key 4 Select...

Page 49: ...ion Please only use a Panasonic KX TCA86 KX TCA91 or KX TCA92 headset Connecting an optional headset Open the headset jack cover and insert the headset plug into the headset jack as shown below Headset sold separately Model shown here is KX TCA86 To switch to the speakerphone while using the headset Press s To return to the headset press C B A While pressing the top of the clip 1 pull the right ed...

Page 50: ...e AC adaptor 2 Tuck the telephone line cord inside the wall mounting adaptor A Connect the telephone line cord B 3 Insert the hooks on the wall mounting adaptor into holes A and B on the base unit To Power Outlet 1 2 A B A B TG5200CE fm fm Page 50 Tuesday March 23 2004 11 37 AM ...

Page 51: ...hen push it in the direction of the arrow until it clicks into place 5 Connect the telephone line cord Mount the unit then slide it down Raise the antennas 6 To charge the handset battery Place the handset on the base unit The unit beeps once and the CHARGE indicator lights TG5200CE fm fm Page 51 Tuesday March 23 2004 11 37 AM ...

Page 52: ... Ringer volume 1 1 0 Off 1 Low 2 Medium 3 High p 17 Ringer tone 1 2 1 3 Tone pattern 1 3 4 7 Melody pattern 1 4 p 18 Incoming call tone 1 3 1 On 2 Twice 0 Off p 48 Voice enhancer 5 1 On 0 Off p 22 Copy phone book Copy 1 item 1 Go to Step 4 on page 34 Copy phone book Copy all items 2 Go to Step 4 on page 35 LCD contrast 0 1 1 6 Level 1 6 p 19 Key tone 0 2 1 On 0 Off p 48 Auto talk 0 3 1 On 0 Off p ...

Page 53: ... item Command Selection items Page Set dial mode 0 5 1 1 Pulse 2 Tone p 15 Set flash time 0 5 2 1 700 ms 2 600 ms 3 400 ms 4 300 ms 5 250 ms 6 110 ms 7 100 ms 8 90 ms p 47 Set line mode 0 5 3 1 A 2 B p 16 Call Waiting options 0 5 4 1 On 0 Off p 44 Store VM access 0 7 1 Go to Step 5 on page 39 VM tone detect 0 7 2 1 On 0 Off p 40 Change language 0 8 1 English 2 French p 15 Message alert 0 1 On 0 Of...

Page 54: ... unit Only one handset can be registered at a time near the base unit Make sure the base unit and the other handsets are not being used Have both the handset and base unit nearby during registration 1 Press MENU 2 Scroll to Initial setting by pressing d or B then press the soft key 3 Scroll to Registration by pressing d or B then press the soft key 4 Scroll to Deregistration by pressing d or B the...

Page 55: ...RGE indicator flashes After the CHARGE indicator starts flashing the rest of the procedure must be completed within 1 minute 6 Handset 1 Press the soft key 2 Wait until a long beep sounds and the display shows the new extension number e g extension number 2 Registration is complete If you have not cancelled the handset s registration at the previous base unit p 54 the handset number remains in tha...

Page 56: ... call you tried to join p 42 The handset you tried to send phone book items to is in use The handset you are calling is too far from the base unit Invalid The called handset has not been registered to the base unit You selected your own extension number Error When you tried to register or deregister the handset the handset and base unit could not link for some reason such as interference from elec...

Page 57: ...s Phone book No items stored Your phone book is empty No items were copied to the destination unit Invalid Please register to the base unit The handset you tried to call has not been registered to the base unit Register the handset p 55 steps 5 and 6 Store VM access A voice mail access number is not stored Store the number p 39 Error 4 handsets have already been registered 4 handsets have already ...

Page 58: ...The handset has not been registered to the base unit Register the handset p 55 steps 5 and 6 Re install the battery p 11 and fully charge it Static sound cuts in out fades Interference from other electrical units Move the handset and base unit away from other electrical appliances p 6 Walk closer to the base unit Raise the base unit antennas Turn on the Clarity Booster feature p 22 If the unit is ...

Page 59: ...you have long distance service The handset does not display the caller s name and or phone number You need to subscribe to Call Display service Other telephone equipment may be interfering with your phone Disconnect it and try again Other electrical appliances connected to the same outlet may be interfering with Call Display Telephone line noise may be affecting Call Display The caller requested n...

Page 60: ...ge contacts and charge again p 12 The battery may need to be replaced If you install a new battery fully charge it p 11 12 The CHARGE indicator does not go out after the battery has been charged This is normal The Ringer Message Alert indicator flashes slowly when the handset is not ringing or in use The Message Alert is turned on and new messages in your voice mailbox have been recorded Turn the ...

Page 61: ... metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate NOTICE The Ringer Equivalence Number REN assigned to each terminal device provides an indication of the maximum n...

Page 62: ...ace the unit on a flat surface For best performance 1 If noise prevents the conversation from being understood on the handset approach the base unit to lessen the noise 2 The handset should be used at the HIGH volume setting when the reception is poor 3 The handset should be fully recharged on the base unit when Recharge battery is displayed and or 3 flashes on the display 4 The handset antenna sh...

Page 63: ...t your telephone company Specifications N Handset Power Supply Ni MH battery 3 6 V 830 mAh Frequency 5 76 GHz 5 84 GHz Dimensions H x W x D Approx 220 mm x 53 mm x 37 mm 8 21 32 x 2 3 32 x 1 15 32 Mass Weight Approx 210 g 0 46 lb Security Codes 1 000 000 N Base Unit Power Supply AC adaptor 120 V AC 60 Hz Power Consumption Standby Approx 2 3 W Maximum Approx 5 5 W Frequency 5 76 GHz 5 84 GHz Dimens...

Page 64: ...ARRANTIES EXPRESS OR IMPLIED EXCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IN NO EVENT WILL PANASONIC CANADA INC BE LIABLE FOR ANY SPECIAL INDIRECT OR CONSEQUENTIAL DAMAGES In certain instances some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or the exclusion of implied warranties so the above limitations a...

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