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Blackwire 3300 Series

User Guide

PLANT POLYCOM.

NOW TOGETHER AS

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Summary of Contents for Blackwire 3300 Series

Page 1: ...Blackwire 3300 Series User Guide PLANTRONICS POLYCOM NOW TOGETHER AS ...

Page 2: ...view 3 Setup and software 4 Power and setup 4 Load software 4 Fit 5 Adjust the headband 5 Position the boom 5 Adjust the boom 5 Basics 6 Make take end calls 6 Volume 6 Mute 6 Troubleshooting 7 Headset 7 Support 8 2 ...

Page 3: ... Teams LEDs Icons Inline control LEDs What they mean Call button Solid purple Headset connected Microsoft Teams connected Flashing purple x3 Microsoft Teams failed to connect Flashing blue Incoming call Solid blue On a call Slow flash blue Call on hold Pulsing purple Microsoft Teams notification Volume up button Increases the listening volume Volume down button Decreases the listening volume Mute ...

Page 4: ...es require the installation of Plantronics Hub for Windows Mac to enable headset call control answer end and mute functionality Download Plantronics Hub for Windows Mac by visiting poly com software Manage your headset settings on your computer with Plantronics Hub Call control for softphones Change headset language Update firmware Turn features on off Setup and software Power and setup Load softw...

Page 5: ... This headset can be worn on the left or right side Rotate the boom to align with your mouth CAUTION To avoid breaking the boom only rotate it up and over 180 Gently bend the boom in or out so it is approximately two finger widths from the corner of your mouth Fit Adjust the headband Position the boom Adjust the boom 5 ...

Page 6: ...ne Make a call Dial using your softphone application Redial When not on an active call double tap the call button to redial the last call Hold To put a call on hold press and hold the Call button until you hear a beep or voice prompt Listening volume Press the Volume up or Volume down button Adjust headset microphone volume softphone Place a test softphone call and adjust softphone volume and PC s...

Page 7: ...eadset is distorted I can hear an echo in the headset Lower the listen volume on your softphone until the distortion disappears Adjust volume on headset Ensure that your 3 5 mm connector is fully connected to the headset controller When I use my headset with a softphone the headset call control and mute buttons don t work Make sure the softphone you are using is supported by viewing www plantronic...

Page 8: ...dorp Netherlands 2020 Plantronics Inc All rights reserved Poly the propeller design and the Poly logo are trademarks of Plantronics Inc Bluetooth is a registered trademark of Bluetooth SIG Inc and any use by Plantronics Inc is under license All other trademarks are the property of their respective owners Manufactured by Plantronics Inc 215239 06 05 20 ...

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