Useful Information
61
Telephone
Problem
Cause & solution
I cannot make or receive calls.
L
The AC adaptor or telephone line cord is not
connected. Check the connections.
L
If you are using a splitter to connect the unit,
remove the splitter and connect the unit to the wall
socket directly. If the unit operates properly, check
the splitter.
L
Disconnect the base unit from the telephone line
and connect the line to a known working telephone.
If the working telephone operates properly, contact
our service personnel to have the unit repaired. If
the working telephone does not operate properly,
contact your service provider.
L
The dilalling mode setting is incorrect. Set to
“
Tone
”
or
“
Pulse
”
as needed (page 33).
L
The call bar feature is turned on. Turn it off (page
28).
L
You dialled a call restricted number (page 34).
L
The key lock feature is turned on. Turn it off (page
15).
The unit does not ring.
L
The ringer volume is turned off. Adjust the handset
ringer volume (page 25) and the base unit ringer
volume (page 32).
L
The night mode feature is turned on. Turn it off
(page 26, 32).
The batteries should be charging
but the battery icon does not
change.
L
Clean the charge contact and charge again (page
11).
L
The AC adaptor is disconnected. Plug in the AC
adaptor.
A busy tone is heard when
{C}
is
pressed.
L
The handset is too far from the base unit. Move
closer and try again.
L
Another handset is on an outside call. Wait for the
other user to complete the call.
Static is heard, sound cuts in and
out. Interference from other
electrical units.
L
Locate the handset and the base unit away from
other electrical appliances.
L
Move closer to the base unit.
L
Your unit is connected to a telephone line with DSL
service. We recommend connecting a filter (contact
your DSL service provider) to the telephone line
between the base unit and the telephone line jack.
TCD320FX(e).book Page 61 Tuesday, January 18, 2005 1:25 PM
