1.19 Voice Mail Features
132
Feature Guide
1.19 Voice Mail Features
1.19.1 Voice Mail (VM) Group
Description
A Panasonic Voice Processing System (VPS) or similar product from another manufacturer can provide
Voice Mail (VM) and Automated Attendant (AA) services when connected to the PBX.
VM service allows callers to leave voice messages in the VM mailboxes of the desired party. AA service
allows callers to dial a number and connect themselves to an extension by following directions provided by
a voice prompt. ("Enter the extension number of the desired party...", "Press 1 for Sales...", etc.)
A VPS is connected to the APT, SLT, or hybrid ports of the PBX. The extension ports to which a VPS is
connected make up a VM group. A VM group has a floating extension number, which allows the VPS to be
set as the destination for incoming calls, or as the destination for redirected calls that are already being
handled elsewhere in the PBX.
The type of VPS and/or the type of cards installed in the VPS determine whether the VPS is connected to
the APT or hybrid ports of the PBX (DPT [Digital] Integration), or to the SLT ports (DTMF Integration).
A Panasonic VPS which supports DPT (Digital) Integration should be connected to the APT or hybrid ports
of the PBX. These ports make up a VM group referred to hereafter as a "VM (DPT) group". DPT (Digital)
Integration provides for effortless connection and setup, conveniences which are unachievable with non-
Panasonic VPSs and DTMF Integration.
A non-Panasonic VPS can be connected to the SLT ports of the PBX. These ports make up a VM group
referred to hereafter as a "VM (DTMF) group". Although DTMF Integration does not offer the ease of use
that DPT (Digital) Integration does, the features available through DTMF Integration can satisfy many needs.
VM Group Type
Description
System Capacity
VM (DPT) Group
A group of APT or hybrid ports on the
PBX connected to a Panasonic VPS
which supports DPT (Digital) Integration.
•
One VM (DPT) group can be
assigned to the PBX.
•
Up to 4 ports (8 voice channels) can
form a VM (DPT) group.
VM (DTMF) Group
A group of SLT ports on the PBX
connected to a VPS. The PBX
communicates with the VPS by sending
DTMF tones through these SLT ports.
•
Up to two VM (DTMF) groups can be
assigned to the PBX.
•
Up to 24 ports can form one VM
(DTMF) group.
Summary of Contents for KX- TAW848
Page 5: ...Feature Guide 5 V VM Voice Mail VPS Voice Processing System X XDP eXtra Device Port ...
Page 13: ...Feature Guide 13 Section 1 Call Handling Features ...
Page 60: ...1 5 Making Call Features 60 Feature Guide User Manual References 1 2 1 Basic Calling ...
Page 167: ...Feature Guide 167 Section 2 System Configuration and Administration Features ...
Page 182: ...2 2 System Configuration Software 182 Feature Guide 3 2 2 Manager Programming ...
Page 196: ...2 4 Fault Recovery Diagnostics 196 Feature Guide ...
Page 197: ...Feature Guide 197 Section 3 Programming Instructions ...
Page 232: ...3 3 PT Programming 232 Feature Guide ...
Page 233: ...Feature Guide 233 Section 4 KX TAW848 Maintenance Console Operating Instructions ...
Page 545: ...4 14 ARS 8 Feature Guide 545 Feature Guide References 1 9 1 Automatic Route Selection ARS ...
Page 568: ...4 16 Maintenance 10 568 Feature Guide ...
Page 569: ...Feature Guide 569 Section 5 Appendix ...
Page 577: ...Feature Guide 577 Index ...
Page 583: ...Index Feature Guide 583 ...