100
KX-MB2085CXW/KX-MB2090CXW
12.3.6. CALL SERVICE Troubleshooting Guide
Call Service related error is most frequent.
Call Service 1 ----- Polygon doesn’t rotate......... Refer to
LSU (Laser Scanning Unit) Section
• First, listen to the sound. If rotation sound isn't heard, check 24V line, POLON signal and POLCLK signal. If even a little of sound
is heard, check XREADY signal.
Call Service 2 ----- Laser isn't output.......... Refer to
LSU (Laser Scanning Unit) Section
• This can be judged only by referring to signal. Check 5V line, XHSYNC, XAPC, XVIDEO, XLDON.
Call Service 3 ----- Detection of fixing temperature.......... Refer to
• *Service mode *655 tells the detection number and 3 latest temperatures of the thermistor. The detection point of the Call Ser-
vice 3 and the thermistor temperature is displayed. Maximum 3 latest temperatures are displayed showing the newest on the left.
[AABB CCDD EEFF] AA, CC and EE show the detection points and BB, DD and FF show their temperature detection points.
00: CALL SERVICE 3 was not occurred.
01: means that the value of AD did not increased by 4 steps or more within 10 sec soon after the heater was turned ON. (ther-
mistor’s open detection)
02: means that it did not reach the first stabilizing temperature (170
°
C: 77h) within 50 seconds.
03: means that it did not reach the second stabilizing temperature (200
°
C: 4Fh)* within 75 seconds after reaching the first stabi-
lizing temperature (170
°
C: 77h).
04: means that it dropped to -40 deg or below by the temperature control after reaching the second stabilizing temperature
(200
°
C: 4Fh)*.
05: means that it did not reach the first stabilizing temperature (170
°
C: 77h) within 35 seconds from detection temperature 1
(70
°
C: F1h).
06: means that it became 235
°
C: 2Fh or over during printing.
07: means that during printing the short of the thermistor (AD: 00h) was detected.
08: means that the thermistor’s short (AD: 00h) were detected.
09: means that it became 235
°
C: 2Fh or over during sleep condition (heater OFF).
*: depend on its printing conditions (room temperature, number of printing, printing paper size etc.).
<Note>
Call Service 4 ----- Rotation of Fan.......... Refer to
• Connector isn’t inserted firmly, dust is caught in and the fan is broken.
• Rotation of the Fan can be confirmed by following Test Mode.
Service mode *677
:1... Normal operation (default)
:2... Right Fan & Left Fan ON (High speed)
:3... Right Fan & Left Fan ON (Low speed)
:4... Both Fan OFF
Call service 5 ----- Rotation of Engine motor.......... Refer to
• Engine motor’s rotation detection signal LD did not become Low within rated speed ±6.25%.
• Service mode *556: the operation of Main Motor can be checked by pressing 0 and SET buttons.
Call service 6 ----- Detection of Charger error.......... Refer to the
H.V.P.S. (High Voltage Power Supply) Section
• Breaking of charger’s wire of drum cartridge and/or loose connection of High voltage terminals (CHRG, GRID).
• First, replace the drum cartridge even so, it doesn’t function check the high voltage power supply.
* As for Call Service 1, 2, 4, 5 and 6, turn the power OFF then ON to restart.
Once “CALL SERVICE3” is displayed, it does not disappear until the Factory Setup or Service Function #529 is
executed.
Therefore Service Function #529 should not be executed before the confirmation, and #529 should be done after the countermea-
sure.
Summary of Contents for KX-MB2085CXW
Page 44: ...44 KX MB2085CXW KX MB2090CXW 6 11 LSU Laser Scanning Unit Section ...
Page 45: ...45 KX MB2085CXW KX MB2090CXW ...
Page 53: ...53 KX MB2085CXW KX MB2090CXW 6 12 9 2 Drum Detection ...
Page 60: ...60 KX MB2085CXW KX MB2090CXW ...
Page 80: ...80 KX MB2085CXW KX MB2090CXW KX MB2090 ...
Page 81: ...81 KX MB2085CXW KX MB2090CXW Note The above values are the default values ...
Page 112: ...112 KX MB2085CXW KX MB2090CXW 12 3 7 6 Light Print CROSS REFERENCE High Voltage Section P 152 ...
Page 114: ...114 KX MB2085CXW KX MB2090CXW 12 3 8 2 The Recording Paper Is Waved or Wrinkled ...
Page 115: ...115 KX MB2085CXW KX MB2090CXW 12 3 8 3 Skew ...
Page 117: ...117 KX MB2085CXW KX MB2090CXW 12 3 8 5 The Recording Paper Jam ...
Page 126: ...126 KX MB2085CXW KX MB2090CXW ...
Page 128: ...128 KX MB2085CXW KX MB2090CXW ...
Page 129: ...129 KX MB2085CXW KX MB2090CXW CROSS REFERENCE Test Functions P 70 ...
Page 130: ...130 KX MB2085CXW KX MB2090CXW CROSS REFERENCE Test Functions P 70 ...
Page 131: ...131 KX MB2085CXW KX MB2090CXW CROSS REFERENCE Test Functions P 70 ...
Page 132: ...132 KX MB2085CXW KX MB2090CXW CROSS REFERENCE Test Functions P 70 ...
Page 133: ...133 KX MB2085CXW KX MB2090CXW ...
Page 134: ...134 KX MB2085CXW KX MB2090CXW ...
Page 135: ...135 KX MB2085CXW KX MB2090CXW CROSS REFERENCE Test Functions P 70 ...
Page 144: ...144 KX MB2085CXW KX MB2090CXW 12 3 15 Motor Section 12 3 15 1 Engine Motor ...
Page 148: ...148 KX MB2085CXW KX MB2090CXW 12 3 17 CIS Control Section ...
Page 149: ...149 KX MB2085CXW KX MB2090CXW CROSS REFERENCE Test Functions P 70 ...
Page 151: ...151 KX MB2085CXW KX MB2090CXW ...
Page 152: ...152 KX MB2085CXW KX MB2090CXW 12 3 19 High Voltage Section 1 Main ...
Page 153: ...153 KX MB2085CXW KX MB2090CXW 2 CHG GRID ...
Page 154: ...154 KX MB2085CXW KX MB2090CXW 3 TRA ...
Page 155: ...155 KX MB2085CXW KX MB2090CXW 3 DEV DC ...
Page 156: ...156 KX MB2085CXW KX MB2090CXW TRA ...
Page 158: ...158 KX MB2085CXW KX MB2090CXW 2 Confirmation of the main unit ...
Page 160: ...160 KX MB2085CXW KX MB2090CXW Waveform of normal operation ...
Page 162: ...162 KX MB2085CXW KX MB2090CXW 2 When 100Base TX enabled deviced is connected ...
Page 163: ...163 KX MB2085CXW KX MB2090CXW 3 When 10Base T enabled device is connected ...
Page 168: ...168 KX MB2085CXW KX MB2090CXW 12 3 23 2 Troubleshooting Flow Chart ...
Page 171: ...171 KX MB2085CXW KX MB2090CXW 13 Service Fixture Tools ...
Page 173: ...173 KX MB2085CXW KX MB2090CXW 14 1 Bottom Section 14 2 Left Side Section ...
Page 174: ...174 KX MB2085CXW KX MB2090CXW 14 3 Operation Panel Section 14 4 Open Top Cover ...
Page 175: ...175 KX MB2085CXW KX MB2090CXW 14 5 Remove Operation Panel 14 6 Remove Operation Board ...
Page 176: ...176 KX MB2085CXW KX MB2090CXW 14 7 Remove Main Board ...
Page 177: ...177 KX MB2085CXW KX MB2090CXW 14 8 Remove Gear Chassis Section ...
Page 178: ...178 KX MB2085CXW KX MB2090CXW 14 9 Remove Right Cover 14 10 Remove Right Cassette Guide ...
Page 179: ...179 KX MB2085CXW KX MB2090CXW 14 11 Remove Bottom Plate 14 12 Remove Laser Unit ...
Page 180: ...180 KX MB2085CXW KX MB2090CXW 14 13 Remove Pick up Roller ...
Page 181: ...181 KX MB2085CXW KX MB2090CXW 14 14 Remove Low Voltage Power Board 14 15 Remove Mirror ...
Page 200: ...200 KX MB2085CXW KX MB2090CXW 15 6 1 NG Example ...
Page 201: ...201 KX MB2085CXW KX MB2090CXW 15 7 Test Chart 15 7 1 ITU T No 1 Test Chart ...
Page 202: ...202 KX MB2085CXW KX MB2090CXW 15 7 2 ITU T No 2 Test Chart ...
Page 257: ...Information The extract from an Operating Instructions ...