104
RQT9131
Troubleshooting guide
Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the solutions indicated in the chart
do not solve the problem, consult your dealer for instructions.
Updating to the latest software may solve the problem. (
➡
93)
The following do not indicate a problem with this unit:
Displays
≥
Regular disc rotating sounds.
≥
Poor reception due to atmospheric conditions.
≥
Image disturbance during search.
≥
Interruptions in reception due to periodic terrestrial broadcasting
breaks.
≥
Operations are slow to respond in power save mode.
≥
Operations do not work due to a poor-quality disc. (Try again using a
Panasonic disc.)
≥
The unit freezes due to one of its safety devices being
activated. (Press and hold [
Í
/I] on the main unit for 10
seconds.)
≥
When the unit is turned on or off, there may be an unexpected
sound. This does not indicate a problem with this unit.
Power
Page
No power.
The unit does not turn on
pressing [
Í
BD].
≥
Insert the AC mains lead securely into a known active household mains socket.
16, 96,
97
The unit switches to standby
mode.
≥
One of the unit’s safety devices is activated. Press [
Í
/I] on the main unit to turn the unit on.
—
The power is turned off
automatically.
≥
If you connected this unit to a “HDAVI Control” compatible TV with an HDMI cable, this unit will
be automatically set to standby mode when the TV is set to standby mode.
74
The display is dim.
≥
Change “FL Display” in the Setup menu.
86
“0:00” is flashing on the unit’s
display.
≥
Set the clock.
89
The time recorded on the disc
and the available time shown do
not add up.
The displayed time of this unit is
different from the actual
recording time.
≥
Times shown may disagree with actual times.
≥
Available recording space on DVD-RW (DVD-Video format) or +RW increases only when the
last recorded title is deleted. It does not increase if other titles are deleted.
≥
Even if you delete recorded content from the BD-R, DVD-R, DVD-R DL, +R or +R DL, there is
no increase in disc space.
≥
More disc space than the actual recording time is used after recording or editing the DVD-R,
DVD-R DL, +R or +R DL 200 times or more.
≥
While searching, the elapsed time may not display correctly.
—
—
—
—
—
Compared to the actual recorded
time, the elapsed time displayed
is less.
(Only when recording in NTSC)
≥
The displayed recording/play time is converted from the number of frames at 29.97 frames
(equal to 0.999 seconds) to one second. There will be a slight difference between the time
displayed and the actual elapsed time (e.g., actual one-hour elapsed time may display as
approximately 59 minutes 56 seconds). This does not affect the recording.
—
Available disc space display is
showing different from what was
used
≥
Available disc space display may be different from actual. Varying may be large especially
when recorded in DR mode.
—
“U88” is displayed and the disc
cannot be ejected.
≥
The unit is carrying out the recovery process. Do the following to eject the disc.
1 Press [
Í
/I] on the main unit to switch the unit to standby.
If the unit doesn’t switch to standby, press and hold [
Í
/I] on the main unit for about
10 seconds. The unit is forcibly switched to standby.
2 While the unit is off, press and hold [
∫
] and [CH
W
]
on the main unit at the same time for
about 5 seconds. Remove the disc.
—
DMRBW500GN-RQT9131-L_eng.book 104 ページ ２００８年５月１２日 月曜日 午前９時３７分
