6
Dealing With Problems
(Summary)
When a problem occurs, please refer to this page. The Reference Manual also contains detailed information. If you still cannot
troubleshoot the problem, please contact Panasonic Technical Support.
Starting Up
The power indicator or bat-
tery indicator is not lit
is displayed
[POST Startup Error(s)] is
displayed
Windows startup, or an op-
eration is extremely slow
The date and time are
incorrect
When the previous item is
not the cause
NT does not start
Check the cable connection for the AC adapter.
Check to see if a fully charged battery is properly installed.
Remove the battery pack and disconnect the AC adapter, then connect them again.
Please input your password. If you have forgotten it, contact Panasonic Technical Support.
Operating Instructions page 17
Press
F9
in the Setup Utility (
"Setup Utility"). This will restore the Setup Utility's
settings to their default values (except the password settings). Then, the Setup Utility must be
run once again for you to input the appropriate operating environment settings. (The processing
speed depends on the application software used, so this operation may not cause the processing
speed to increase.)
You can set the date and time through [Date/Time] in [Start] - [Settings] - [Control Panel].
If you continue to experience problems, the internal battery maintaining the clock may
need to be replaced. Please contact Panasonic Technical Support.
When the computer is connected to a Local Area Network (LAN), please confirm the date
and time of the server.
When [APM 2.0 for NT] is not displayed in [Control Panel], this indicates that Phoenix
APM 2.0 for Windows NT
®
is not installed. When the suspend or hibernation function is
used under this condition, the date and time may be incorrectly displayed. Correct the date
and time, and then install Phoenix APM 2.0 for Windows NT
®
. You can set the date and
time through [Date/Time] in [Start] - [Settings] - [Control Panel].
Press
F9
in the Setup Utility (
"Setup Utility"). This will restore the Setup
Utility's settings to their default values (except the password settings).
Try removing all peripheral devices.
If [Cancel] at the [Path not found] is clicked during the LAN card driver installation, the next
time the system is activated it will hang up without NT being activated.
In such cases, follow the steps listed below.
1
Power off, then power on again.
2
If [Press spacebar NOW to ...] is displayed, press the space key.
3
If [Hardware Profile/Configuration Recover Menu] is displayed, press
L
Enter
.
4
At the [PCMCIA Card Not Configured], select [OK].
5
At the [Path not found], set the floppy disk included with the LAN card, then select [OK].
Follow the on-screen instructions.
The red indicator lights.
Repeated beeping sound
while the computer is in use
The red indicator blinks
After the AC adapter is con-
nected, the orange indicator
blinks five times
The battery level is low. Save your data and power off your computer.
After connecting the AC adapter or replacing the battery pack with a fully charged one, turn
your computer on.
The battery pack or recharging function may be defective. Quickly remove the battery
pack and disconnect the AC adapter, then connect them again.
If the problem persists, contact Panasonic Technical Support.
Unable to charge because of an improper temperature range. (
Operating Instructions page
6)
Battery Indicator
