Troubleshooting
4
The indicator
continues
blinking green.
• Automatic setup is not complete.
Complete the setup following the instructions in Getting
Started.
• The camera did not receive an IP address from the DHCP
server.
When setting [Automatic Setup] or [DHCP Setup], the
camera may not be assigned an IP address due to network
failures. Ask your ISP or network administrator for more
information.
The indicator
does not light
up.
• The indicator display is disabled.
Check if the indicator control is disabled (see page 96 of the
Operating Instructions on the CD-ROM).
• Confirm that the standard AC adaptor (Order No. PQLV206Y) is
being used.
The indicator
continues
blinking red.
• The camera may be malfunctioning.
If you cannot access the camera, the camera may be
malfunctioning. Call our customer call center.
[For BL-C20A]
The indicator
continues
blinking orange
during wireless
communication.
• Signal strength is weak.
Change the location of the camera or remove any obstacle
around the camera.
• Only the MAC addresses for the camera's wireless module are
set.
To enable the MAC address filtering feature on the wireless
router, enter both the MAC addresses for the camera itself
and the camera's wireless module.
Problem
Cause and Remedy
