Panasonic BB-HCM403A Operating Instructions Manual Download Page 118

Page: 118 / 184

Operating Instructions

118

4.5

Transferring Camera Images in Transport
Mode

The camera can transfer images in transport mode by E-mail or FTP.

Prepare the following required items:

See page 50 and set up the E-mail or FTP server.

Item

Supported Feature

E-mail or FTP
Server

Operating
System

: IPsec supported

ISP Service

: A service for multiple static global

addresses (A global address must be set
up to the server.)

Camera

ISP Service

: A service for multiple static global

addresses (A global address must be set
up to the camera.)

Transport Mode

Encrypted

E-mail or FTP
Server

Summary of Contents for BB-HCM403A

Page 1: ...a Please read this manual before using and save this manual for future reference Panasonic Network Camera Website http www panasonic com netcam for customers in the USA or Puerto Rico Model No BB HCM403A PoE Ready Indoor Ceiling Use Only ...

Page 2: ...n a power outlet is situated near the installation position 10x Digital Zoom Feature 3 The camera has a 10x digital zoom feature that allows you to increase the size of a monitored object up to 10 times This makes it easier to view objects that are located far away from the camera In addition each user can use this digital zoom feature Therefore when accessing one camera from multiple positions ea...

Page 3: ...y card you can record approx 110 000 8 images 320 x 240 resolution and standard quality for about 80 days Multi Camera Page 9 The Multi Camera page displays camera images from up to 4 cameras on a single web browser and supports audio 2 way communication Walkie talkie Type This camera allows you to switch between 3 sets of 4 cameras Additionally static images from a maximum of 12 cameras can be di...

Page 4: ... Adobe Systems Incorporated in the United States and or other countries Microsoft Windows Hotmail and ActiveX are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries SD Logo is a trademark This software is based in part on the work of the Independent JPEG Group Screen shots reprinted with permission from Microsoft Corporation All other tr...

Page 5: ...through the Camera 25 1 6 Viewing the Multi Camera page 27 1 7 Viewing the Buffered Image page 29 1 7 1 Deleting Buffered Images 31 1 8 Viewing Still Images on Your Cell Phone 32 1 8 1 Enabling or Disabling the Buffer Transfer on your Cell Phone 34 2 Using the Camera s Basic Features 35 2 1 Setup Page of the Camera 35 2 2 Connecting the Camera to Your IPv4 Network 38 2 3 Connecting the Camera to Y...

Page 6: ... by Alarm Signal 94 4 4 Buffering or Transferring Images by Motion Detection Signal 106 4 5 Transferring Camera Images in Transport Mode 118 4 6 Transferring Camera Images in Tunnel Mode 119 4 7 Setting the Motion Detection 120 4 8 Setting Alarm Log Notification 124 4 9 Using the SD Memory Card 127 4 9 1 Format the SD Memory Card 129 4 9 2 Start the SD Memory Recording 130 4 9 3 Stop the SD Memory...

Page 7: ...50 6 2 3 Support Information 150 6 3 External I O 151 7 Other Information 153 7 1 FACTORY DEFAULT RESET Button 153 7 2 Cleaning 154 7 3 Setting an IP Address on Your PC 155 7 4 Using Setup Program 156 7 5 Setting Your PC 162 7 5 1 Setting Proxy Server Settings on a Web Browser 162 7 5 2 Setting UPnP to Display Camera Shortcut in My Network Places 165 7 5 3 Setting the Internet Temporary File Setti...

Page 8: ...cator The indicator color shows camera status see page 140 Microphone The microphone picks up audio around the camera see page 25 Lens Cover Lens 0 5 m 1 feet 8 inches Infinity Power on Normal Operation Updating Firmware Getting IP address 1 Got IP address Setting Finished setting Orange blinking The camera restarts after that FACTORY DEFAULT RESET button pressed Orange blinking Turning off UPnPTM...

Page 9: ...al Number are indicated on the label Ethernet LAN port See Getting Started Audio Output Terminal See page 26 External Microphone Input Terminal See page 26 Hole for the Safety Wire See Installation Guide Hole for Ceiling Plate A Used for ceiling mounting See Installation Guide Hook for AC adaptor cord See Installation Guide External I O See page 151 DC IN jack See Getting Started ...

Page 10: ...lug of the AC cord to the outlet turns the camera on Disconnecting the plug of the AC cord from the outlet turns the camera off When using a PoE hub Connecting the AC adaptor is not necessary Connecting the Ethernet cable to the Ethernet port on the PoE hub turns the camera on Disconnecting the Ethernet cable from the Ethernet port on the PoE hub turns the camera off Note Using both the AC adaptor...

Page 11: ...14 and confirm that your equipment meets the requirements Enter http IPv6 registered URL Port Number on the address bar If the camera image is not displayed see Camera Image Page Display Troubleshooting on page 9 of Troubleshooting on the CD ROM 3 The Enter Network Password window is displayed Enter the user name and password that you set previously and click OK Note When Permit access from guest ...

Page 12: ...rator page the Login tab will not be displayed If View Multi Camera page or View Buffered Image page is not permitted on the General User page the Multi Camera and Buffered Image tabs will not be displayed 5 Close the web browser Select a language Version Number Displays IPv4 IPv6 or IPsec connection A To Single Camera page page 15 B To Multi Camera page page 27 C To Buffered Image page page 29 D ...

Page 13: ...page 60 as a domain name service Ask your ISP about other IPv6 domain name services What is IPv6 IPv6 is short for Internet Protocol Version 6 IPv6 was created to provide the additional IP addresses that will be needed as the Internet continues to expand IPv6 is expected to gradually replace IPv4 with the 2 coexisting for a number of years during a transition period Though most ISPs Internet Servi...

Page 14: ...Advanced tab Settings button of ICMP in the Windows Firewall window then check Allow incoming router request check box in the ICMP Settings window 3 Enter ipconfig If the IPv6 address is properly assigned to your PC IPv6 address will be displayed in the window Setting up the Camera Usually an IPv6 address is automatically assigned To assign a static IPv6 address see page 43 To access the camera in...

Page 15: ...r Note When the camera image is not displayed immediately or correctly click Refresh on the web browser s tool bar The image will be refreshed The refresh interval is set to Motion by default The setting can be changed on the operation bar see page 23 Capture Image Button See page 22 Operation Bar See page 23 Audio Control Bar Talk Button Listen Button and Adjustment Bar See page 25 Click to Cente...

Page 16: ...wser To view dark images enable color night view mode on the Camera Setup page see page 70 The image will be brighter but the refresh interval may increase 1 frame a second at maximum and image quality may decrease in a dark place See page 70 The following error messages can be displayed Error Message Cause and Remedy The operation time has ended Images cannot be displayed outside the Operation Ti...

Page 17: ...s can be installed from the CD ROM 1 Restart the PC 2 Confirm that Internet Explorer is closed 3 Double click ocx ActiveXInst exe on the CD ROM ActiveX Controls can be downloaded from the Panasonic Network Camera support website at http panasonic co jp pcc products en netwkcam Note When the IP address was changed for the camera enter it on the address bar Video may not be displayed or audio may no...

Page 18: ... ActiveX Controls 1 Click the warning displayed above the tabs and click Install ActiveX Control 2 Click Install 1 4 1 Displaying the Banner An image and its linked website can be specified for a banner To display the banner the Banner Display settings need to be set on the Image Display page see page 132 Clicking the banner displays the website of the set URL Link The Banner Display is not enable...

Page 19: ...e image quality decreases The digital zoom feature is not available when viewing on a cell phone When camera images are buffered and transferred the camera images are not zoomed in and out Clicking the right mouse button For Only Video Clicking the right mouse button on the upper third of the Single Camera screen zooms in and clicking on the lower third zooms out Zooming in and out is also availab...

Page 20: ... Buffered Image only video pages 1 Move the cursor to the desired point 2 Click it The clicked point is centered See page 21 for the tilt operation Note The Click to Center feature works only within the range that can be displayed at x1 magnification including the tilt operation range When End Display appears on the operation bar Click to Center does not work beyond the tilt end see page 23 The ca...

Page 21: ...ing the Click to Center feature Tilt range Note When the lens moves to its ends shadows may be displayed partially This is not a malfunction The tilt operation is not available when using the Network Camera Recorder and Wireless Camera Monitoring System Tilt upwards Tilt downwards 0 65 Tilt ...

Page 22: ...resolution to display an image 2 Click the capture image button The camera image opens in another window 3 Right click the image and select Save Picture As The Save as dialog box is displayed 4 Specify a folder enter the file name and click Save The camera image is saved at that location 5 Click Close Capture Image Button ...

Page 23: ...home position 4 Brightness Adjusts image brightness in 9 steps including STD Standard Clicking or changes the image brightness 5 Output Control Controls the output signals of the External I O 6 Refresh Interval Sets a refresh interval 7 Resolution Selects 640 x 480 or 320 x 240 default pixels 8 Image Quality Selects the image quality Favor Clarity optimizes the image for good clarity Standard keep...

Page 24: ... home position is not available when using the Network Camera Recorder and Wireless Camera Monitoring System 1 Click Program Program switches to Cancel Click Cancel to quit without saving changes 2 Tilt the camera to a desired position 3 Press the Home Position button 4 Click Save to register or click Back and Cancel to cancel If Success is displayed the position has been registered successfully C...

Page 25: ... icons This feature is only displayed for general users when it is enabled Audio Feature Talk Button Listen Button Adjustment Bar Volume adjustment only for listening You can listen to the audio from the camera Clicking the button stops the audio You can talk from the camera using the PC s microphone Clicking the button stops sending audio The audio is stopped Clicking the button again starts the ...

Page 26: ...b browser refresh the volume is reset to the default midrange position Audio that was muted is enabled The audio may be interrupted due to your PC s performance or network environment Reduce the maximum bandwidth see page 41 or page 46 If the camera is accessed while the PC user visits other websites the active microphone may pick up audio from the PC s speakers Pay attention to it Talk feature ca...

Page 27: ...an display up to 12 camera images 3 Close the web browser Capture Image Button See page 22 Switches displayed cameras If you select All at the View Type video Motion JPEG or audio buttons cannot be displayed Selects 320 x 240 default or 160 x 120 pixels resolution Selects the refresh interval Motion 60 second interval When clicking the camera name the Single Camera page is displayed on another win...

Page 28: ...hat the global IP address is specified correctly for each camera and that each camera is connected to the Internet For Internet access local IP addresses e g 192 168 0 253 cannot be used see page 11 of Troubleshooting on the CD ROM Confirm the settings on the Multi Camera Setup page see page 135 Confirm that the web browser is not accessing a proxy server see page 162 When setting Do not permit ac...

Page 29: ...e 84 page 94 or page 106 Buffered images can be viewed on this Buffered Image page Note Sound cannot be buffered on the Buffered Image page 1 Access the camera see page 11 The Top page is displayed 2 Click the Buffered Image tab at the top of the page 3 Click the trigger number The trigger number is displayed see page 84 page 94 or page 106 The trigger is displayed ...

Page 30: ...0 1000 100 10 or 10 100 1000 10000 Last The first or last image or the 10th 100th 1000th or 10000th image before or after the current image appears Download Clicking Download after specifying the number of images saves images to the specified location The saved files can be viewed in an easier operation on your PC Download the viewer software from the Panasonic Network Camera support website at ht...

Page 31: ...he camera is buffering At 320 x 240 pixels resolution and standard quality the camera can buffer about 125 frames If 3 triggers are enabled maximum 5 triggers the internal memory or the SD memory card capacity is divided into 3 sections In this case each trigger can buffer about 40 frames See page 177 for more details regarding the internal memory capacity See page 178 for the SD memory card capac...

Page 32: ...o Motion JPEG cannot be displayed E g http 50000 Mobile or viewnetcam com 50000 Mobile 1 Pressing 5 will refresh the image 2 160 x 120 resolution is displayed on the first access Pressing 0 switches the resolution to 320 x 240 3 Displays up to 50 Logs in order of time when logging in as an administrator see below 4 Allows you to use your cell phone to enable disable the image buffer transfer featu...

Page 33: ...ra support website at http panasonic co jp pcc products en netwkcam for a list of cell phones and their level of compatibility with the Panasonic Network Camera Some cell phones display images at a decreased size If Permit access from guest users or Permit access from guest users mobile only is selected users can access cell phone specific screens via a cell phone or PC without the need for authen...

Page 34: ...ct Buffer Transfer 3 Select a trigger number that you want to enable or disable Example Enabling the Buffer Transfer setting No 1 Selecting Control Page changes to the previous page 4 Select Save Selecting Save enables or disables the buffer transfer settings and all buffered images will be deleted Selecting Cancel takes you back to the previous page without saving changes ...

Page 35: ...trator page click the Login tab and log in as an administrator When users other than an administrator are accessing the camera the Setup and Maintenance tabs are not displayed If View Multi Camera page or View Buffered Image page is not permitted on the General User page the Multi Camera or Buffered Image tab will not be displayed 2 Click the Setup tab at the top of the page 1 2 3 4 5 6 7 8 9 10 1...

Page 36: ...nput camera microphone sensitivity and mute during tilt settings see page 73 Account 9 Administrator 1 Sets authentication and administrator security user name and password see page 75 10 General User 1 Sets general user security user name and password and access levels see page 80 Buffer Transfer 11 Trigger Sets image buffer or transfer by timer alarm or motion detection see page 84 page 94 or pa...

Page 37: ...Sets the external output terminal of the External I O see page 139 18 Indicator Control Sets the indicator display see page 140 1 If you change the Administrator General User or Multi Camera Setup page settings changes will not be applied to video Motion JPEG viewers Restart the camera to apply changes to all video viewers ...

Page 38: ...de 3 Enter each parameter in the relevant data field Automatic Setup The camera automatically obtains the network settings subnet mask default gateway and DNS server address using the router s or ISP s DHCP feature The camera also automatically searches for an unused IP address on your network If you select Yes for Allow Access from the Internet the camera automatically enables port forwarding usi...

Page 39: ...re shown on the Status page in the Maintenance section see page 142 5 Click Restart The camera restarts and the Top page is displayed Checking Yes for Allow Access from the Internet on Automatic Setup may not display the Top page because the port number may change Use the Setup Program to access the camera DHCP Setup Static Setup Clicking Cancel takes you back to the previous page without saving c...

Page 40: ...iguration from Setup Program Static DHCP Only To prohibit the Setup Program from changing the network settings uncheck the box Port Number Static DHCP Only The default port number is 80 When you use multiple cameras with a router on your network each camera must be assigned its own port number see page 58 2 7 2 Connecting the Camera to a Router that Does Not Support UPnP IPv4 Only Do not set the f...

Page 41: ... by E mail or FTP Setting cameras by their host names on the Multi Camera Setup page Using the DynamicDNS service Using the alarm log notification If you have been assigned a DNS server addresses by your ISP or network administrator enter them in this data field There are usually two addresses Set 4 numbers 0 255 and 3 periods such as 192 168 0 253 Note that 0 0 0 0 and 255 255 255 255 are not ava...

Page 42: ...otiation normally If the camera cannot be accessed see page 9 of Troubleshooting on the CD ROM This setting is valid in both IPv4 and IPv6 1 If the IP address is automatically obtained from a DHCP server this field does not need to be set Setting Description ...

Page 43: ...port IPv6 before you can use this feature 1 Click Network IPv6 on the Setup page 2 Click a connection mode 3 Enter each parameter in the relevant data field Automatic Setup The camera is automatically assigned an IPv6 prefix from the IPv6 router and produces the original IPv6 address from the IPv6 prefix If you select No for Allow Access from the Internet the camera can be accessed only from the L...

Page 44: ...ed the following page is displayed Note The current network settings are shown on the Status page in the Maintenance section see page 142 5 Click Restart The camera restarts and the Top page is displayed Note When you do not know the camera IP address while setting Automatic Setup you can search for it using the Setup Program see page 156 Or you can search for it on the Status page see page 142 af...

Page 45: ...u do not need to enter a prefix length An IPv6 address consists of 8 hexadecimal numbers divided by Consecutive 0s can be abbreviated as E g 2001 2 3 4 5 Default Gateway Static Only If you have been assigned a Default Gateway IPv6 address by your ISP or network administrator enter it in this data field An IPv6 address consists of 8 hexadecimal numbers divided by Consecutive 0s can be abbreviated a...

Page 46: ...hese are examples for a JPEG file of standard image quality File sizes may change depending on the image quality or the brightness of the object 160 x 120 pixels About 3 5 KB 28 Kbit 320 x 240 pixels About 10 KB 80 Kbit 640 x 480 pixels About 18 KB 144 Kbit Connection Type Select Auto Negotiation normally If you cannot access the camera see page 9 of Troubleshooting on the CD ROM This setting is v...

Page 47: ... Item Supported Feature IKEv1 Pre shared Key Method Phase 1 mode Main mode 1 1 The camera does not support aggressive mode Phase 2 mode Quick mode Cipher Algorithm DES CBC 3DES CBC AES CBC 128 192 256 bits Message Digest Algorithm HMAC MD5 HMAC SHA 1 IPsec ESP Encapsulating Security Payload 2 2 The camera does not support authentication header AH Transport mode Tunnel mode Cipher Algorithm DES CBC...

Page 48: ... items Item Supported Feature PC Operating System Windows XP Service Pack 1 or later Web Browser Internet Explorer 6 0 or later ISP Service A service for multiple global addresses A global address must be set up on your PC Note To use IPsec you need to set up your operating system See the Panasonic Network Camera support website at http panasonic co jp pcc products en netwkcam for setup details Ca...

Page 49: ...Me Windows 98SE in IPv4 Windows XP Service Pack 1 or later in IPv6 Web Browser Internet Explorer 6 0 or later Router ISP Service in IPv4 A service for static global addresses A global address must be set up to the WAN side of the router ISP Service in IPv6 An IPv4 IPv6 Dual Stack or IPv6 over IPv4 Tunneling service Note See the Panasonic Network Camera support website at http panasonic co jp pcc p...

Page 50: ...se transport mode for E mail or FTP transfer click No in the Buffer Transfer column Note To display an Alarm Log set Alarm 1 Alarm 2 or Motion Detection for the Trigger Setting and check Enable 3 Enter each parameter in the relevant data field Set to use Alarm Log See page 124 The display shows that the communication is in HTTP and anyone can access the camera if they have the pre shared key Set u...

Page 51: ...e 176 But Space and are not available Note If the pre shared key becomes known to a third party it may lead to illegal access a leak of private information or interference To protect your security and privacy pay attention to the following points Make it known only to people you trust Set it as long and complex as possible Change it regularly Setting Description IPsec Check the box to enable IPsec...

Page 52: ...e camera see page 11 If you can access the camera the IPsec setup is complete Note In IPsec communications IPsec is displayed on the Top page or the Single Camera page If you cannot communicate using IPsec see page 23 of Troubleshooting on the CD ROM See the Panasonic Network Camera support website at http panasonic co jp pcc products en netwkcam for IPsec features ...

Page 53: ...N router Communications may be blocked If you use IPsec the refresh interval increases The camera can be accessed only from PCs under the VPN router Other PCs cannot access the camera 1 Click IPsec on the Setup page 2 Click Add in the Tunnel column 3 Enter each parameter in the relevant data field Setting Description Status Check the box to use this encryption method ...

Page 54: ...ed key becomes known to a third party it may lead to illegal access a leak of private information or interference To protect your security and privacy pay attention to the following points Make it known only to people you trust Set it as long and complex as possible Change it regularly Network address Enter the destination network address Enter IP address Prefix length in the data field Router add...

Page 55: ...ethod Pre shared Key Method ID Specifies by address Mode Main mode 1 1 The camera does not support aggressive mode Diffie Hellman MODP Group Specifies 1 or 2 Cipher Algorithm Select from DES CBC 3DES CBC or AES CBC 128 192 256 bits Multiple selections are available Message Digest Algorithm HMAC MD5 HMAC SHA 1 Lifetime Specifies by 28800 s Byte setting is not supported Phase 2 Mode Quick mode PFS S...

Page 56: ...cate using IPsec see page 23 of Troubleshooting on the CD ROM See the Panasonic Network Camera support website at http panasonic co jp pcc products en netwkcam for IPsec features Items Settings Protocol ANY Source Network Network address and subnet mask on the LAN side of the VPN router Source IP address A global address on the WAN side of the VPN router Destination Network A global address of the...

Page 57: ... Note The camera s UPnP does not support IPv6 Use this feature in IPv4 1 Click UPnP on the Setup page 2 Set up UPnP 3 Click Save when finished The new settings are saved When finished Success is displayed Setting Description Auto Port Forwarding If the network setting is Status or DHCP enabling auto port forwarding allows you to access the camera from the Internet Note If the network setting is Au...

Page 58: ...ng the Camera to a Router that Does Not Support UPnP IPv4 Only To allow access from the Internet with a router that does not support UPnP follow the procedures below 1 Select Static on the Network IPv4 page 2 Enable port forwarding 1 on the router Using the IP address and port number noted on step 1 3 enable port forwarding on the router See the router manual for how to enable port forwarding 3 Re...

Page 59: ...ay differ from those offered on your home network 1 Port forwarding may be called Address translation Static IP Masquerade Virtual server or Port mapping in other products Global IP address of the router vvv xxx yyy zzz 80 vvv xxx yyy zzz 81 vvv xxx yyy zzz 80 192 168 0 253 80 vvv xxx yyy zzz 81 192 168 0 252 81 Port No Port Forwarding feature Local IP address 192 168 0 1 192 168 0 252 Port No 81 ...

Page 60: ...ter with a DynamicDNS to access the camera from the Internet See http www viewnetcam com for details about the Viewnetcam com service 1 Click DynamicDNS on the Setup page When you select Viewnetcam com see below When you select User specified DynamicDNS see page 62 When you select Disable 2 Check Disable and click Save When finished Success is displayed Clicking Cancel cancels your settings withou...

Page 61: ...f the URL is not displayed follow the procedures below Personal Camera URL is available after registering with the Viewnetcam com service If port forwarding is not enabled or your network is not connected to the Internet the Viewnetcam com service is not available Setting Description Personal Camera URL The camera s personal URL will be displayed after you register with the Viewnetcam com service ...

Page 62: ...era URL on the Viewnetcam com page or for the Camera URL at Viewnetcam com on the Status page restart the camera After that confirm that your registered URL is displayed on the pages Confirming Internet access Due to the router specifications the image may not be displayed even if you access the camera from your PC on the same LAN as the camera In this case try Accessing from a PC on another netwo...

Page 63: ...inutes for the registered URL to connect Some DynamicDNS services may not connect Setting Description DynamicDNS Server URL 1 1 Note that Space and are not available Input URL acquired from the DynamicDNS service industry company Enter up to 255 characters The URL must be started with http Updating time Specify the updating time User Name 2 2 Note that and are not available Input User Name acquire...

Page 64: ...ss Due to the router s specifications the image may not be displayed even if you access the camera from your PC on the same LAN as the camera In this case try Accessing from a PC on another network see page 11 Accessing from your cell phone see page 32 ...

Page 65: ... to access your camera even if your assigned global IP address changes How the DynamicDNS service works 1 Your ISP assigns a global IP address to your Internet access account that changes periodically This is the address needed to access the camera over the Internet 2 When your ISP assigned global IP address changes your camera automatically notifies the DynamicDNS service server of the new addres...

Page 66: ...al IP address and allows you to connect to your camera Note Ask your ISP about what type of IP address you are using Some ISPs assign you a local IP address In this case the DynamicDNS service cannot be used If the camera is using a port number other than 80 the port number must be specified at the end of the DynamicDNS URL For example Using port 80 http Cameraname viewnetcam com Using any other p...

Page 67: ...larm log operation time and Buffered Image page Note Saving a new date and time deletes all buffered images on the internal memory The buffered images on the SD memory card are not deleted 1 Click Date and Time on the Setup page 2 Set each parameter Set Automatic Time Adjustment to synchronize the time automatically with an NTP server Clicking Cancel cancels your settings without saving changes ...

Page 68: ...e that 0 0 0 0 and 255 255 255 255 are not available In IPv6 set 8 hexadecimal numbers divided by Consecutive 0s can be abbreviated as E g 2001 2 3 4 5 Or set a host name 1 255 characters Select your time zone Note The camera will not synchronize to the NTP server if there is more than an 1 hour difference between the NTP server time and the camera s current time This is to protect the camera s ti...

Page 69: ...to Date and Time page The Date and Time page is displayed Note Date and time settings become incorrect depending on the length of time the camera is turned on and its internal temperature Using the Automatic Time Adjustment is recommended ...

Page 70: ...Changing Camera Settings The Camera page allows you to set the camera name white balance and color night view settings 1 Click Camera on the Setup page 2 Set each parameter Clicking Cancel cancels your settings without saving changes ...

Page 71: ...escent Daylight Daylight type fluorescent light 4000 K Fixed Outdoor Solar light 6000 K Hold Setting Hold keeps the current white balance Note White balance settings are also saved when registering the home position Color Night View In the color night view mode the camera image becomes brighter in a low illuminance The camera image returns to normal operation in a bright location In color night vi...

Page 72: ...Operating Instructions 72 3 Click Save when finished The new settings are saved When finished Success is displayed 4 Click Go to Camera page The Camera page is displayed ...

Page 73: ...utput You can control audio output for the external speaker connected to the camera Volume You can control the external speaker output volume PC Audio Input Timeout You can set the time to consecutively perceive the audio from your PC 1 default 60 minutes Input You can control audio input from the external microphone connected to the camera Camera Microphone Sensitivity You can select the micropho...

Page 74: ...Operating Instructions 74 3 Click Save when finished The new settings are saved When finished Success is displayed 4 Click Go to Audio page The Audio page is displayed ...

Page 75: ...regularly Setting Permit access from guest users permitting access without a User Name or Password or Permit access from guest users mobile only permitting access without a User Name or Password at General Authentication risks the images being viewed by third parties Control the contents of the images accordingly IMPORTANT It is important to limit access to the camera by use of a unique User Name ...

Page 76: ...d password If you set Permit access from guest users mobile only an authentication window is not displayed when accessing the cell phone page All guest users can view images without a user name and password when accessing the cell phone page Note If you set Permit access from guest users Login is displayed at the top of the page After you log in as an administrator see page 79 the Setup page and t...

Page 77: ...s displayed 4 Click Go to Security Administrator page The Security Administrator page is displayed Note When the user name and password have been changed the camera displays an authentication window Enter the user name and password and click OK User Name Password User Name 6 to 15 characters Enter the user name Password 6 to 15 characters Enter the password Note The password must be different from...

Page 78: ...Administrator page see page 75 to allow access from guest users Items Administrator General Users Guest Users Guest Users mobile only User Name and Password Required Required Not Required Not Required Number of Users 1 50 Accessible Pages All Pages Pages Except For Setup and Maintenance page Pages Except For Setup and Maintenance page Cell phone page only Access Level All Operations Access level c...

Page 79: ...n as an administrator the Setup page and the Maintenance page can be accessed 1 Click Login at the top of the page 2 Check a login mode and click Login Note The authentication window is displayed Enter the user name and password set for General Users or Administrator 3 Enter a valid user name and password according to the Login mode selected in step 2 and click OK to log in to the camera ...

Page 80: ...ge the access level can be set for guest users Note For general users the Setup and Maintenance tabs are not displayed 1 Click General Users on the Setup page 2 To create a general user click Create When setting Do not permit access from guest users When setting Permit access from guest users or Permit access from guest users mobile only To change the settings of general users or guest users selec...

Page 81: ... User ID List Up to 50 general users can be registered The list is used to modify or delete general user settings User Name Password User Name 6 to 15 characters Enter the user name Password 6 to 15 characters Enter the password Note The password must be different from the user name Retype Password Reenter the password Enter ASCII characters see page 176 Note that Space and are not available ...

Page 82: ...ing video Motion JPEG to still images for each user Not permitted Unlimited 10 seconds 60 minutes In the refresh interval setting set the refresh interval after the video has changed to still images 3 60 seconds See the corresponding page for details of the following features Brightness Control see page 23 External Output Control see page 23 Change Refresh Interval see page 23 Change Resolution se...

Page 83: ...Transfer Memory Overwrite FTP E mail Transfer Method Select one from the lists No Transfer No Memory Overwrite No Transfer Memory Overwrite FTP E mail Buffer Transfer by Alarm Signal Page 94 E mail Notification When Triggered Setting Changing Motion Detection Sensitivity Page 120 E mail Notification When Triggered Setting Notifying the Alarm Log Page 124 Notifying the Alarm Log Page 124 Buffer Tra...

Page 84: ...le buffer transfer 3 Check Enable Image Buffer Transfer select Timer for the trigger and click Next Click Delete Buffered Images to delete images already buffered Click Save to save the settings Clicking Cancel takes you back to the Trigger page without saving changes Note If you click Save all buffered images on the internal memory and SD memory card are deleted Setting Description Enable Image B...

Page 85: ...cel takes you back to the Trigger page without saving changes Trigger Selecting Timer enables the camera to buffer transfer images by timer Selecting Alarm 1 or 2 enables the camera to buffer transfer images by alarm signal Selecting Motion Detection enables the camera to buffer transfer images when the motion is detected Setting Description Day of the week Check the box to enable the day Uncheck ...

Page 86: ...longer Set Every 1 s buffer 1 images for the SD memory recording Setting Description Image Resolution Select an image resolution 640 x 480 320 x 240 default or 160 x 120 pixels for the buffer transfer Image Quality Select the image quality Favor Clarity optimizes for good quality Standard offers standard quality Favor Motion optimizes for enhanced motion Mobile Phone is for a transfer to a cell ph...

Page 87: ...nd DNS server addresses are assigned correctly see page 41 or page 45 Setting Description No Transfer No Memory Overwrite If the internal memory or the SD memory card is full the camera stops buffering No Transfer Memory Overwrite If the internal memory or the SD memory card is full the camera deletes the old images and continues to buffer the image FTP The camera transfers the image to an FTP ser...

Page 88: ...aracters You can set an IPv6 address Port No Enter the number 1 65535 Usually set to 21 Login ID 2 If your ISP requires a login ID set it 0 63 characters Password 2 If your ISP requires a password set it 0 63 characters Login Timing Select the login setting for the FTP server If you set One Time and the image buffer frequency value is set within 1 minute the camera logs in to the server only once ...

Page 89: ...nd the images are not overwritten E g image20060101093020500 jpg The underlined numbers mean 9h30min20s500ms on January 1 2006 The letter s is inserted after the day when referring to a daylight saving time zone Data Transfer Method Select Passive Mode normally If the transfer does not work select Active Mode and check the operation 1 Note that Space and are not available 2 Note that is not availa...

Page 90: ...era works only with an SMTP Simple Mail Transfer Protocol server It does not work with mail servers like Hotmail that use a web browser The date and time 24 h format is automatically attached to the subject on the E mail The file name is image jpg E g When the camera is entered on the subject camera 20060101093020500 The underlined numbers mean 9h30min20s500ms on January 1 2006 The letter s is ins...

Page 91: ...ss 2 Set the sender s E mail address We recommend you to set the administrator s E mail address Destination E mail Address 2 1 3 Set the destination E mail address up to 3 Subject 2 Enter a subject with ASCII characters see page 176 or characters from other languages 0 44 characters for a 1 byte character and 0 22 characters for a 2 byte character Text 2 Enter text with ASCII characters see page 1...

Page 92: ... Note that 0 0 0 0 and 255 255 255 255 are not available Or set a host name 0 255 characters You can set an IPv6 address Port No Enter a number 1 65535 Usually set to 110 Login ID 2 If your ISP requires a login ID to log in to a POP3 server set it 1 63 characters Password 2 If your ISP requires a password to log in to a POP3 server set it 0 63 characters SMTP authentication Users are authenticated...

Page 93: ...er page is displayed Note If you click Save on the Trigger page all buffered images on the internal memory and SD memory card are deleted If you are buffering images to the internal memory the following operations also delete all buffered images Turning off or restarting the camera Updating the camera Resetting the camera to default Saving the Date and Time page ...

Page 94: ...es by alarm signal an alarm must be connected to the external I O see page 151 1 Click Trigger on the Setup page 2 Click a No to enable buffer transfer 3 Check Enable Image Buffer Transfer select Alarm 1 or 2 for the trigger select Rising GND to Open High or Falling Open High to GND and click Next Click Delete Buffered Images to delete images already buffered Click Save to save the settings Clicki...

Page 95: ... buffer transfer images by alarm signal Selecting Motion Detection enables the camera to buffer transfer images when the motion is detected Alarm enable condition Select a method of detection for an alarm connected to the External I O terminal Select Rising GND to Open High or Falling Open High to GND Rising GND to Open High is the state when GND pin and pin 1 or pin 2 is left open Falling Open Hi...

Page 96: ...page Clicking Cancel takes you back to the Trigger page without saving changes Setting Description Image Resolution Select an image resolution 640 x 480 320 x 240 default or 160 x 120 pixels for the buffer transfer Image Quality Select the image quality Favor Clarity optimizes for good quality Standard offers standard quality Favor Motion optimizes for enhanced motion Mobile Phone is for a transfe...

Page 97: ...signed correctly see page 41 or page 45 Setting Description Enable Pre trigger Image Buffer Check the box to enable the setting The camera buffers or transfers the image right before the alarm signal is detected Set an interval number of images to buffer and total number The number of buffered images may not match the total number see page 177 due to memory capacity image resolution image quality ...

Page 98: ...ry card is full the camera stops buffering No Transfer Memory Overwrite If the internal memory or the SD memory card is full the camera deletes the old images and continues to buffer the image FTP The camera transfers the image to an FTP server see page 99 E mail The camera transfers the image by E mail see page 101 ...

Page 99: ...aracters You can set an IPv6 address Port No Enter the number 1 65535 Usually set to 21 Login ID 2 If your ISP requires a login ID set it 0 63 characters Password 2 If your ISP requires a password set it 0 63 characters Login Timing Select the login setting for the FTP server If you set One Time and the image buffer frequency value is set within 1 minute the camera logs in to the server only once ...

Page 100: ...and the images are not overwritten E g image20060101093020500 jpg The underlined numbers mean 9h30min20s500ms on January 1 2006 The letter s is inserted after the day when referring to a daylight saving time zone Data Transfer Method Select Passive Mode normally If the transfer does not work select Active Mode and check the operation 1 Note that Space and are not available 2 Note that is not avail...

Page 101: ...era works only with an SMTP Simple Mail Transfer Protocol server It does not work with mail servers like Hotmail that use a web browser The date and time 24 h format is automatically attached to the subject on the E mail The file name is image jpg E g When the camera is entered on the subject camera 20060101093020500 The underlined numbers mean 9h30min20s500ms on January 1 2006 The letter s is ins...

Page 102: ...ss 2 Set the sender s E mail address We recommend you to set the administrator s E mail address Destination E mail Address 2 1 3 Set the destination E mail address up to 3 Subject 2 Enter a subject with ASCII characters see page 176 or characters from other languages 0 44 characters for a 1 byte character and 0 22 characters for a 2 byte character Text 2 Enter text with ASCII characters see page 1...

Page 103: ...3 Note that 0 0 0 0 and 255 255 255 255 are not available Or set a host name 0 255 characters You can set an IPv6 address Port No Enter a number 1 65535 Usually set to 110 Login ID 2 If your ISP requires a login ID to log in to a POP3 server set it 1 63 characters Password 2 If your ISP requires a password to log in to a POP3 server set it 0 63 characters SMTP authentication Users are authenticate...

Page 104: ...terval when transferring images to a cell phone many E mails will be sent which may lead to a large phone bill Therefore we recommend you to set a long interval 1 image per second frequency is recommended Alarm transfer stops operating until after the camera finishes all transfers For example if the camera transfers 3 images per minute and 6 images in total alarm detection will follow the pattern ...

Page 105: ... If you are buffering images to the internal memory the following operations also delete all buffered images Turning off or restarting the camera Updating the camera Resetting the camera to default Saving the Date and Time page ...

Page 106: ...l of motion detection depends on resolution image quality and the object being viewed Check the level by performing motion detection recording see page 120 Enabling Motion Detection delays the frame rate of the camera A change to light or wind conditions may detect motions accidentally Motion Detection may not work in dark areas Objects moving fast may not be detected The Motion Detection is disab...

Page 107: ...fer transfer see page 67 Setting Description Enable Image Buffer Transfer Check the box to enable the Trigger setting Uncheck the box to disable it Trigger Selecting Timer enables the camera to buffer transfer images by timer Selecting Alarm 1 or 2 enables the camera to buffer transfer images by alarm signal Selecting Motion Detection enables the camera to buffer transfer images when the motion is...

Page 108: ...evious page Clicking Cancel takes you back to the Trigger page without saving changes Setting Description Image Resolution Select an image resolution 640 480 320 240 default or 160 120 pixels for the buffer transfer Image Quality Select the image quality Favor Clarity optimizes for good quality Standard offers standard quality Favor Motion optimizes for enhanced motion Mobile Phone is for a transf...

Page 109: ...ctly see page 41 or page 45 Setting Description Enable Pre trigger Image Buffer Check the box to enable the setting The camera buffers or transfers the image right before the motion detection signal is detected Set an interval number of images to buffer and total number The number of buffered images may not match the total number see page 177 due to memory capacity image resolution image quality o...

Page 110: ...ry card is full the camera stops buffering No Transfer Memory Overwrite If the internal memory or the SD memory card is full the camera deletes the old images and continues to buffer the image FTP The camera transfers the image to an FTP server see page 111 E mail The camera transfers the image by E mail see page 113 ...

Page 111: ...aracters You can set an IPv6 address Port No Enter the number 1 65535 Usually set to 21 Login ID 2 If your ISP requires a login ID set it 0 63 characters Password 2 If your ISP requires a password set it 0 63 characters Login Timing Select the login setting for the FTP server If you set One Time and the image buffer frequency value is set within 1 minute the camera logs in to the server only once ...

Page 112: ...and the images are not overwritten E g image20060101093020500 jpg The underlined numbers mean 9h30min20s500ms on January 1 2006 The letter s is inserted after the day when referring to a daylight saving time zone Data Transfer Method Select Passive Mode normally If the transfer does not work select Active Mode and check the operation 1 Note that Space and are not available 2 Note that is not avail...

Page 113: ...er page without saving changes Note The camera works only with an SMTP Simple Mail Transfer Protocol server It does not work with mail servers like Hotmail that use a web browser The date and time 24 h format is automatically attached to the subject on the E mail The file name is image jpg E g When the camera is entered on the subject camera 20060101093020500 The underlined numbers mean 9h30min20s...

Page 114: ... 65535 Usually set to 25 Reply E mail Address 2 Set the sender s E mail address We recommend you to set the administrator s E mail address Destination E mail Address 2 1 3 Set the destination E mail address up to 3 Subject 2 Enter a subject with ASCII characters see page 176 or characters from other languages 0 44 characters for a 1 byte character and 0 22 characters for a 2 byte character Text 2 ...

Page 115: ...3 Note that 0 0 0 0 and 255 255 255 255 are not available Or set a host name 0 255 characters You can set an IPv6 address Port No Enter a number 1 65535 Usually set to 110 Login ID 2 If your ISP requires a login ID to log in to a POP3 server set it 1 63 characters Password 2 If your ISP requires a password to log in to a POP3 server set it 0 63 characters SMTP authentication Users are authenticate...

Page 116: ... transferring images to a cell phone many E mails will be sent which may lead to a large phone bill Therefore we recommend you to set a long interval 1 image per minute frequency is recommended Motion Detection transfer stops operating until after the camera finishes all transfers For example if the camera transfers 3 images per minute and 6 images in total Motion Detection will follow the pattern...

Page 117: ... If you are buffering images to the internal memory the following operations also delete all buffered images Turning off or restarting the camera Updating the camera Resetting the camera to default Saving the Date and Time page ...

Page 118: ... page 50 and set up the E mail or FTP server Item Supported Feature E mail or FTP Server Operating System IPsec supported ISP Service A service for multiple static global addresses A global address must be set up to the server Camera ISP Service A service for multiple static global addresses A global address must be set up to the camera Transport Mode Encrypted E mail or FTP Server ...

Page 119: ...A service for static global addresses A global address must be set up to the WAN side ISP Service in IPv6 An IPv4 IPv6 Dual Stack or IPv6 over IPv4 Tunneling service Camera ISP Service in IPv4 A service for multiple static global addresses A global address must be set up to the camera ISP Service in IPv6 An IPv4 IPv6 Dual Stack or IPv6 over IPv4 Tunneling service Encrypted Not Encrypted Tunnel Mod...

Page 120: ... the threshold level 3 Click the Motion Detection bar in Sensitivity to set the sensitivity level 4 Click Save to save the settings Clicking Cancel cancels your settings without saving changes 5 Click Go to Motion Detection page The Motion Detection page is displayed Note The Motion Detection is disabled while tilting Setting Description Threshold Adjusts the threshold for Motion Detection As the ...

Page 121: ...Sensitivity settings are enabled after saving and reflected in preview The administrator can tilt the camera by using the Click to Center feature Note No responsibility will be taken by our company with respect to consequences resulting from the use of the Motion Detection feature The Motion Detection feature is not suitable and not recommended for uses that require a high reliability constantly s...

Page 122: ...detect only big brightness changes Note Lowering the threshold and increasing sensitivity enables the camera to detect slight movements easily Note Motion Detection is activated by changes in the outline of objects and brightness changes This feature is designed to decrease false detections due to overall brightness changes caused by sunlight But in some cases the camera may falsely detect rapid b...

Page 123: ...ly if the object s color is similar to the color of the background motion can be hard to detect The detection level depends on the object resolution or image quality Confirm the condition on the Preview window following the procedure above ...

Page 124: ...m Log set Alarm 1 Alarm 2 or Motion Detection for Trigger Setting and check Enable 1 Click Alarm Log on the Setup page When selecting Alarm1 Alarm2 or Motion Detection in Trigger page the Alarm log window is displayed 2 Set each parameter 3 Click Save Clicking Cancel cancels your settings without saving changes 4 Click Go to Alarm Log page ...

Page 125: ... If you set a server IP address set 4 numbers 0 255 and 3 periods such as 192 168 0 253 Note that 0 0 0 0 and 255 255 255 255 are not available Or set a host name 1 255 characters You can set an IPv6 address Port No Enter the number 1 65535 Usually set to 25 Reply E mail Address 2 Set the sender s E mail address We recommend you to set the administrator s E mail address Destination E mail Address ...

Page 126: ...3 Note that 0 0 0 0 and 255 255 255 255 are not available Or set a host name 0 255 characters You can set an IPv6 address Port No Enter a number 1 65535 Usually set to 110 Login ID 2 If your ISP requires a login ID to log in to a POP3 server set it 1 63 characters Password 2 If your ISP requires a password to log in to a POP3 server set it 0 63 characters SMTP authentication Users are authenticate...

Page 127: ...d can be viewed on your PC Download the viewer software from the Panasonic Network Camera support website at http panasonic co jp pcc products en netwkcam and install it on your PC 1 Remove the Ceiling Mounting Cover 2 Remove the cover by pressing down slightly on the notch and pushing the cover to the right 3 Insert the SD memory card as shown The pins should face you 4 Push the SD memory card in...

Page 128: ...has been stopped before removing the SD memory card If the SD memory card is removed while recording the image file will most likely become unreadable In this case format the SD memory card again Files will be deleted 5 Replace the cover firmly 6 Attach the Ceiling Mounting Cover ...

Page 129: ...you need to format the SD memory card Note You can confirm the SD memory card capacity on the Status page 1 Insert the SD memory card 2 Click Trigger on the Setup page 3 Click Format 4 Click OK on the confirmation window Format is complete 5 Click Go to Trigger page The Trigger page is displayed ...

Page 130: ...e SD memory recording starts again 1 Click Trigger on the Setup page 2 Click SD video recording start 3 SD video recording was started is displayed The SD memory recording is stopped 4 Click Go to Trigger page The Trigger page is displayed Note Ensure that recording has stopped before removing the SD memory card Do not remove the SD memory card nor restart or turn off the camera while recording im...

Page 131: ...emove the SD memory card and insert it again the SD memory recording starts again 1 Click Trigger on the Setup page 2 Click SD video recording stop 3 Click OK on the confirmation window The SD memory recording is stopped 4 Click Go to Trigger page The Trigger page is displayed Note Ensure that recording has stopped before removing the SD memory card Do not remove the SD memory card nor restart or ...

Page 132: ...a user accesses the camera such as image resolution image quality and the refresh interval Also you can set whether to display a time stamp on the image select an initial language from one of the supported languages and set whether to display the banner for the administrator or general users 1 Click Image Display at the top of the page 2 Set each parameter Clicking Cancel cancels your settings wit...

Page 133: ...elect the initial language from English Japanese French German Italian Spanish Simplified Chinese Russian or Korean The selected language is displayed as the initial language on the Top Single Camera Multi Camera and Buffered Image pages If you select English Japanese or Simplified Chinese all pages can be changed But if you select another language the Setup Maintenance and Support pages are displ...

Page 134: ...ayed for all users Administrator only The banner can be displayed for the administrator General user only The banner can be displayed for the general user Image URL 1 Enter the image URL you want to display as a banner When Enable is checked enter the image URL 1 127 characters Link URL 1 Enter the target URL you want to display when clicking the banner 0 127 characters 1 Note that Space and are n...

Page 135: ...lick Multi Camera on the Setup page 2 Click Add Note If you click the camera number the modification page is displayed The camera settings can be modified or deleted here If you configured multiple cameras you can change the camera number Select the number and click Move 3 Set each parameter Clicking Cancel cancels your settings without saving changes By clicking Clicking this link enters this cam...

Page 136: ...ress 1 or Host Name 2 1 In IPv4 set 4 numbers 0 255 and 3 periods such as 192 168 0 253 Note that 0 0 0 0 and 255 255 255 255 are not available In IPv6 set the host name 2 Enter ASCII characters for the host name see page 176 Note that Space and are not available Enter 1 255 characters Set an IP address or host name to enable the camera Port No Set a port number 1 65535 Camera Name 3 3 Enter ASCII...

Page 137: ...sed if the time period is set incorrectly Confirm the time period after the setup If you access the camera as an administrator you can view the image outside the time period 1 Click Operation Time on the Setup page 2 Click a No to set the operation time Note If No 1 7 are disabled the camera can always be operated 3 Check Enable set the time and click Save Clicking Cancel takes you back to the pre...

Page 138: ... Monday or Tuesday is disabled in a setting but enabled in other settings the camera can be operated on both Monday and Tuesday Setting Description Enable Check the box to enable the setting Uncheck the box to disable it Day of the week Check the box to enable the day Uncheck the box to disable it Operation Time To set an operation time check the time option and set a time period Check the Always ...

Page 139: ...rnal Output Control page The External Output Control page is displayed Setting Description External Device Control Output If you check Open the internal transistor turns off and the external output terminal gets high impedance open collector when the camera powers up If you check Short to GND the internal transistor turns on and is electrically short circuited to GND pin when the camera powers up ...

Page 140: ...Turn indicator on when camera is on see page 8 To turn indicator when the camera is accessed check Turn indicator on during camera access To turn indicator always off check Never turn indicator on Clicking Cancel cancels your settings without saving changes Note Selecting Never turn indicator on keeps indicator always off even if the camera is connected to a network 3 Click Save when finished The ...

Page 141: ...age 143 4 Restart Restarts the camera see page 144 5 Update Firmware Updates the camera firmware see page 145 6 Save Settings Creates a configuration file see page 147 7 Load Settings Loads settings from a configuration file see page 148 8 Reset to Factory Default Resets the camera to its default settings see page 149 Maintenance Session Status Load Settings Reset to Factory Default Alarm Log Rest...

Page 142: ...port for troubleshooting Clicking Status displays the following page Note See the Panasonic Network Camera support website at http panasonic co jp pcc products en netwkcam for details about status information 6 1 2 Confirming Session Status Displays the information of clients connected to the camera Clicking Session Status displays the following page ...

Page 143: ...isplayed Note If the camera is restarted all alarm logs are deleted Item Description New Alarm Logs Displays the number of new alarm logs Date Displays the date and time when the Alarm 1 2 or Motion Detection were activated Sensor Type Displays the Trigger Setting Alarm 1 2 or Motion Detection on the Trigger page Signal Type Displays the Alarm enable condition on the Trigger page when selected Ala...

Page 144: ...amera can also be restarted on the Restart page Note When the camera is restarted the buffered images will be deleted The buffered images on the SD memory card are not deleted If the camera is restarted all alarm logs are deleted 1 Click Restart on the Maintenance page 2 Click Restart Restarting takes about 1 minute The Top page is displayed when finished ...

Page 145: ...er the firmware update The buffered images on the SD memory card are not deleted The firmware version is displayed on the Top page and the Status page If the camera s firmware is updated all alarm logs are deleted 1 Download the new firmware from the Panasonic Network Camera support website at http panasonic co jp pcc products en netwkcam and save it on your PC 2 Click Update Firmware on the Maint...

Page 146: ...irmware file name and click Update Firmware Clicking Cancel takes you back to the Top page without updating the firmware The following message is displayed during the update The camera restarts automatically after the update The Top page is displayed after about 1 minute 7 Confirm that the version number on the Top page is updated If the version number is updated the firmware update is complete Up...

Page 147: ...e 2 Click Save 3 Click Save on the File Download dialog box 4 Specify the location and click Save on the Save As dialog box The configuration file is saved at that location Note The file extension dat cannot be changed If you change it the settings cannot be loaded If you try to updating the camera create a configuration file after updating the firmware If there is a firmware version difference be...

Page 148: ... try to update the camera create a configuration file after updating the firmware If there is a firmware version difference between the camera that you create a configuration file from and the camera that you try to load settings to the settings may not have been loaded to the camera 1 Click Load Settings on the Maintenance page 2 Click Browse 3 Select the configuration file on the Choose file dia...

Page 149: ... changes to Automatic Setup Reconfigure the camera referring to Getting Started Note The internal clock will not be reset but the time format will return to AM PM mode To change it to 24 h format see page 67 See page 166 page 175 for the default settings Pressing the FACTORY DEFAULT RESET button resets the camera to factory default see page 153 All buffered images on the internal memory are delete...

Page 150: ...he URL click it Note If the camera is not connected to the Internet the website cannot be displayed 6 2 3 Support Information See the Panasonic Network Camera support website for support information Clicking Support Information on the Support page displays the URL click it Note If the camera is not connected to the Internet the website cannot be displayed Support 1 Help Displays the Help page see ...

Page 151: ... the pointed object The External I O may get stuck into the unit and you may not be able to use it Pin Features G GND pin 1 External Sensor Input 1 Use it by opening or GND short circuit G GND pin 2 External Sensor Input 2 Use it by opening or GND short circuit 3 External Device Control Output You can control this on the External Output page see page 139 It is an open collector circuit and the max...

Page 152: ...s damage to the camera may result if a device that exceeds its electrical capability is connected to the external I O see page 151 Low voltage current circuits and high voltage current circuits are used in the camera circuit All wiring should be performed by a qualified electrician Incorrect wiring could damage the camera and cause a fatal electric shock Light Door Sensor 1 Alarm 1 Door Sensor 2 A...

Page 153: ...cator blinks orange and then turns off for 5 seconds Note The internal clock will not be reset but the time format will return to AM PM mode To change it to 24 h format see page 67 See page 166 for the default settings All buffered images on the internal memory are deleted when resetting the camera to factory default The buffered images on the SD memory card are not deleted If the camera is reset ...

Page 154: ...r taking away the dust on it wipe it with a dry cloth Note Do not use alcohol polishing powder cleanser benzine thinner wax petroleum products or hot water to wipe the camera Also avoid glass cleaner pesticide or hair spray They may cause change in the shape or color Do not directly touch the lens cover Your fingerprints can cause the image to be out of focus ...

Page 155: ...hown below Set an IP address within the range specified in the class corresponding to your local network OS Steps Windows XP Start Settings Control Panel Network and Internet Connections Network Connections Local Area Connection in use Properties Select Internet Protocol TCP IP Properties Use the following IP address Windows 2000 Start Settings Control Panel Network and Dial up Connections Local A...

Page 156: ...setting Disabling IPsec Displaying the Setup page Finding the camera 1 Insert the CD ROM into the CD ROM drive of your PC If the Panasonic Network Camera Setup window does not appear click setup exe on the CD ROM 2 Click Camera Setup Displays version information about this program Sets up the camera Displays the camera manuals If your PC does not have Adobe Acrobat Reader install it from the Adobe...

Page 157: ... the MAC address of your camera IPv4 Information IPv6 Information Note When trying to find multiple cameras the MAC address on the bottom of the camera verifies which camera you are setting up See page 159 for details about setup from the MAC address Camera Status Camera List window Displays IPv4 or IPv6 information Port No MAC Address IP Address ...

Page 158: ... Manual Setup window Set up each parameter referring to page 40 page 42 If more than 20 minutes have passed since the camera was turned on the camera cannot be set up from the Setup Program If the camera cannot be set up restart the camera Sets up the camera to view on the LAN Sets up the Internet access to the camera Manually sets up the camera Disables IPsec If disabled the button is displayed g...

Page 159: ...or antivirus software settings on your PC If you cannot disable your firewall or antivirus software you can set up the camera using the camera MAC address as shown below 1 Enter the camera MAC address in the data field and click Set up camera Note The camera s MAC address can be found on the sticker affixed to the bottom of the camera see page 9 2 After confirming the network settings click OK Aft...

Page 160: ...ord window is displayed Enter the user name and password that you set above and click OK 5 When the Single Camera page is displayed the setup is complete If a Security Warning window is displayed click Yes see page 17 See page 18 for Security Warning window when using Microsoft Windows XP Service Pack 2 ...

Page 161: ...UPnP 1 Enable the Auto Port Forwarding feature on the UPnP page see page 57 2 Register with the DynamicDNS service on the DynamicDNS page see page 60 3 Confirm that the camera can be accessed from the Internet see page 11 If you cannot access the camera see page 10 of Troubleshooting on the CD ROM When you are using a router that does not support UPnP Follow the procedures shown on page 58 ...

Page 162: ...ent access to the camera Consult your network administrator Note A proxy server is used to protect your network when connected to the Internet The video and audio features cannot be used when the camera is accessed through a proxy server requiring authentication If the camera is accessed via a proxy server problems may occur Consult your network administrator before installing the camera If the ca...

Page 163: ... tab and click LAN Settings 4 See if the Use a proxy server for your LAN check box is checked or not If checked click Advanced If not checked click Cancel Proxy settings are not required See if this check box is checked or not If checked click Advanced ...

Page 164: ... the camera s IP address into the Do not use proxy server for addresses beginning with data field Example 192 168 0 253 6 Click OK Note When accessing the camera via a proxy server the Talk Button is gray The Talk feature cannot be used ...

Page 165: ...t Settings Control Panel Add or Remove Programs Add Remove Windows Components Select Networking Services Details Check UPnP User Interface OK Next Complete Windows XP Service Pack 2 Start Settings Control Panel Add or Remove Programs Add Remove Windows Components Select Networking Services Details Check Internet Gateway Device Discovery and Control Client and UPnP User Interface OK Complete Window...

Page 166: ...ailable 2 IP address Static only 192 168 0 253 When setting Static 1 Subnet Mask Static only 255 255 255 0 When setting Static 1 Host Name DHCP only Blank When setting DHCP Not always required 0 63 characters 4 Default Gateway Static DHCP only Blank When using Gateway 1 DNS Server 1 DNS Server 2 Static DHCP only Blank When using DNS 1 Max Bandwidth Usage Mbps Unlimited 0 1 0 2 0 3 0 5 1 or Unlimit...

Page 167: ...lank When using Gateway 1 DNS Server 1 DNS Server 2 Blank When using DNS 1 Max Bandwidth Usage Mbps Unlimited 0 1 0 2 0 3 0 5 1 or Unlimited Connection Type Auto Negotiation Auto Negotiation 100 Mbps Full Duplex 100 Mbps Half Duplex 10 Mbps Full Duplex 10 Mbps Half Duplex IPsec Use No check Encoding strength Standard AES 3DES DES NULL Standard High Transport Blank Tunnel Blank UPnP Auto Port Forwa...

Page 168: ...3 characters Dateand Time Time Setting AM PM AM PM 24 H Automatic Time Adjustment No check When using NTP NTP Server Address or Host Name Blank 1 255 characters 4 Time Zone GMT 05 00 Adjust Clock for Daylight Saving Time No check Start Day Apr First Sunday 2 AM End Day Oct Last Sunday 2 AM Camera Camera Name Network Camera Required 1 15 characters 6 White Balance Auto Auto Fixed Indoor Fixed Fluor...

Page 169: ... 169 Audio Output Enable Volume Standard Minimum Standard Maximum PC Audio Input Timeout 1 min 1 2 3 5 10 20 30 60 min Input Enable Camera Microphone Sensitivity Standard Minimum Standard Maximum Items Default Required Note ...

Page 170: ... characters 3 Retype Password Blank When setting administrator 6 15 characters 3 General User User ID List Blank User Name Blank When setting general user 6 15 characters 3 Password Blank When setting general user 6 15 characters 3 Retype Password Blank When setting general user 6 15 characters 3 Limit time of Continuous Motion JPEG Not permitted Not permitted Unlimited 10 30 s 1 5 10 30 60 min Re...

Page 171: ...Resolution 320 x 240 160 x 120 320 x 240 640 x 480 Image Quality Standard Favor Clarity Standard Favor Motion Mobile phone Image Buffer Frequency Every 1 s buffer 1 image 1 image per hour 30 images per second Transfer Method No Transfer No Memory Overwrite Notify Disable When selecting Alarm1 Alarm2 or Motion Detection Motion Detection Threshold Third blocks from the left Sensitivity Center ...

Page 172: ...l alarm log Disable Enable When there is no new arrival alarm log Enable Active Time Checked AM PM 1 12 h 0 10 20 30 40 50 min Time PM 12 h 0 min Notice setup of an alarm log Blank Port No SMTP 25 2 Port No POP 110 2 Subject Alarm Log How to authenticate No authentication No authentication POP before SMTP authentication SMTP authentication Items Default Required Note ...

Page 173: ...40 160 x 120 or 320 x 240 Multi Camera Image Quality Standard Favor Clarity Standard or Favor Motion Multi Camera Refresh Interval Motion When reducing traffic 3 5 10 30 60 s or Motion Time stamp setting Disable Enable Disable Language English English Japanese French German Italian Spanish Simplified Chinese Russian Korean Banner Display Enable No check When displaying the banner Banner user All u...

Page 174: ...176 or characters from other languages 1 15 characters for a 1 byte character and 1 7 characters for a 2 byte character Note that Space and are not available Multi Camera Multi Camera No 1 Selfcamera Display Checked When setting Multi Camera IP Address or Host Name selfcamera When setting Multi Camera IP address 1 Host name 5 is 1 255 characters Port No When setting Multi Camera 20 21 25 and 110 a...

Page 175: ...ns 175 7 Enter ASCII characters see page 176 or characters from other languages 1 15 characters for a 1 byte character and 1 7 characters for a 2 byte character Note that Space and are not available 8 and are not available ...

Page 176: ...erating Instructions 176 7 7 ASCII Character Table space 0 1 2 3 4 5 6 7 8 9 ASCII Character Table A B C D E F G H I J K L M N O P Q R S T U V W X Y Z _ a b c d e f g h i j k l m n o p q r s t u v w x y z ...

Page 177: ... At 320 x 240 pixels resolution and standard quality the camera can buffer about 125 frames If each timer alarm and motion detection trigger is enabled the internal memory is divided into 3 sections In this case each trigger can buffer about 40 frames Resolution Items Capture Favor Clarity Standard Favor Motion Mobile Phone 1 640 x 480 pixels File Size About 60 KB About 50 KB About 33 KB About 20 ...

Page 178: ...00 Favor Clarity About 70 000 About 37 000 About 18 000 640 x 480 pixels Favor Motion About 90 000 About 47 000 About 23 000 Standard About 55 000 About 28 000 About 14 000 Favor Clarity About 35 000 About 18 000 About 9 000 Resolution Image Quality 256 MB 128 MB 64 MB 160 x 120 pixels Favor Motion About 78 000 About 39 000 About 19 000 Standard About 47 000 About 23 000 About 11 000 Favor Clarity...

Page 179: ...xposure Auto Items Specifications Video Compression JPEG 3 Levels Video Resolution 640 x 480 320 x 240 default 160 x 120 Buffered Image 1 About 125 frames 320 x 240 with time display When SD memory card is not inserted Audio Communication 2 way Half Duplex Audio Compression ADPCM 32 Kbps Audio Bandwidth 300 Hz 3 4 KHz Audio Play Method Play with ActiveX Input Encoding Method Encoding with ActiveX ...

Page 180: ...mage Transfer Method SMTP 4 FTP Interface 10Base T 100Base TX Ethernet RJ 45 connector x 1 Indicator Display Power Network Communication Camera operation Ethernet link External Microphone Input ø 3 5 mm Mini Jack Audio Output ø 3 5 mm Stereo Mini Jack But output is mono External I O External Sensor Input x 2 External Sensor Output x 1 SD Memory Card Slot Full Size Dimension HWD 97 5 3 13 16 inches...

Page 181: ... the image quality and what object you buffer 2 Connect it to an amplifier or an external speaker with a built in amplifier 3 Frame rate may slow down depending on the network environment PC performance image quality SD memory recording using IPsec or what object you view 4 POP before SMTP authentication and SMTP authentication PLAIN and LOGIN are supported SMTP authentication CRAM MD5 is not supp...

Page 182: ...age 80 H Help page 150 Hole for Ceiling Plate A 9 I Image Display page 132 Indicator Control page 140 IPsec 47 IPv6 Domain Name Service 13 L Lens 8 154 Listen 25 Load Settings page 148 Login 79 M MAC address 9 Maintenance page 141 Motion Detection 106 120 Multi Camera page 27 Multi Camera Setup page 135 N Network IPv4 page 38 Network IPv6 page 43 O Operation Bar 23 Operation Time page 137 P Produc...

Page 183: ...perating Instructions 183 Timer Image Buffer Transfer 84 Top page 12 Trademarks 4 U Update Firmware page 145 UPnP page 57 User specified DynamicDNS 62 V Viewnetcam com Service 60 Z Zooming In and Out 19 ...

Page 184: ...Panasonic Consumer Electronics Company listed below or to executive or regional sales offices These locations do not repair consumer products When you ship the product Panasonic Servicenters are listed in the servicenter directory Call 1 800 272 7033 for the location of an authorized servicenter This Network Camera is designed for use in the United States of America Sale or use of this product in ...

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Panasonic BB-HCM403A, Operating Instructions Manual

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