Panaconic CF-NX4E/G, Operating Instructions Manual

Page: 80 / 260

80
Troubleshooting (Basic)
■
Starting Up
You have forgotten the
password.
●
Supervisor Password or User Password: Contact Panasonic
Technical Support.
●
Administrator password:
•
If you have another account with Administrator authority, log-on
with it, then delete the password for the problem account.
•
If you have a password reset disk, click [Reset password]
displayed after the password input error, then follow the on-
screen instructions and set a new password.
If you cannot do either of the above, you will need to reinstall
(
è
page 73) and setup Windows.
“Remove disks or other
media. Press any key to
restart” or a similar message
appears.
●
A floppy disk in the drive or USB memory is connected, and it
does not contain system startup information. Remove the floppy
disk and USB memory, then press any key.
●
If a device is connected to the USB port, disconnect the device,
or set [USB Port] or [Legacy USB Support] to [Disabled] in the
[Advanced] menu of the Setup Utility.
●
If the problem persists after removing the disk, it may be a hard
disk failure. Perform the reinstallation and return the hard disk
to its condition at the time of purchase. (
è
page 73) If the
problem persists even after the reinstallation, contact Panasonic
Technical Support.
The date and time are
incorrect.
●
Make the correct settings.
A
Open the Control Panel.
Click (Start) - [Control Panel].
1. Perform either of the following procedures.
●
Right-click at the bottom left corner of the Desktop
screen.
●
Click on the Start screen.
2. Click [Control Panel].
B
Click [Clock, Language, and Region] - [Date and Time].
●
If the problem persists, the internal clock battery may need to be
replaced. Contact Panasonic Technical Support.
●
When the computer is connected to LAN, check the date and time
of the server.
●
The 2100 A.D. or later year will not be correctly recognized on this
computer.
[Executing Battery
Recalibration] screen appears.
●
The Battery Recalibration was canceled before Windows was
shut down last time.
To start up Windows, turn off the computer by the power switch,
and then turn on.