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Chapter 11 : Troubleshooting

Applications are running slowly

NOTE

Be sure that any third-party applications you install are compatible with

the Palm

®

webOS™ platform. Applications written for Palm smartphones using the

Palm OS operating system or Windows Mobile are not compatible with your Pixi
Plus phone. If you can try a free version of the software before purchasing it, you
can test it first to make sure it works properly. In App Catalog, you can purchase
the Classic application from MotionApps to run Palm OS applications on your Pixi
Plus phone.

1

Tap the center of the gesture area to display Card view.

2

Scroll through the cards and note how many applications are open.

3

Close any application you are not using by throwing its card off the top
of the screen.

If the problem persists after you close apps you are not using, restart your
phone (see

Restart your phone

).

My gestures in the gesture area aren’t working

•

Some gestures begin in the gesture area and end in the touchscreen, and
vice versa. Crossing the border between the two areas with your finger is
crucial to making the gesture successfully. Likewise, the drag gesture for
opening a menu begins at the top of the phone, above the screen, and
crosses down onto the screen.

*

Gesture area

•

If you cannot make the back gesture, check to see if you have the next/
previous app gestures turned on (see

Turn advanced gestures on/off

). If so,

you need to make a short swipe left for the back gesture, and a full swipe
right or left for the next or previous open app.

•

Likewise, you can’t use the next/previous app gestures unless you turn
them on (see

Turn advanced gestures on/off

).

•

You can see animations of many gestures:

Open

Help

and tap

Clips

.

Or go to

palm.com/support

to watch the animations on your desktop

computer. Also, see

Use gestures: tap, swipe, drag, flick, pinch

.

There are small icons in the lower-right corner of the screen

Those icons represent notifications that you have not opened or dismissed.
For most types of notifications, if you do not tap a notification after a few
seconds, it becomes an icon in the lower-right portion of the screen. If you
see one or more icons, tap anywhere on the bottom of the screen to display
your notifications.

Phone

Signal strength is weak

Become familiar with low coverage areas where you live, commute, work,
and play. Then you know when to expect signal-strength issues.

•

If you’re standing, move about 10 feet (3 meters) in any direction.

•

In a building, move near a window. Open any metal blinds.

•

In a building, move outdoors or to a more open area.

•

Outdoors, move away from large buildings, trees, or electrical wires.

•

In a vehicle, move your phone so that it’s level with a window.

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Summary of Contents for P121VZW

Page 1: ...User Guide ...

Page 2: ...ce requires providing a valid email address mobile phone number and related information for account setup and activation A data plan is also required An unlimited usage data plan is strongly recommended or additional data charges may apply Open Source License information You can view the Open Source License terms on your phone Tap the center of the gesture area and then tap the Launcher icon Swipe...

Page 3: ...ta transfer overview 46 How do I get data from my old phone 47 How do I get data off my computer 48 I m already using Google Facebook Yahoo and or Exchange How do I sync data 48 I want to keep using my current desktop app and sync with an online account on my phone 49 I don t need to sync but I do want a copy of my data backed up somewhere besides my phone 49 I d rather sync directly with my compu...

Page 4: ...tings 164 Screen Lock 166 Sounds Ringtones Chapter 11 Troubleshooting 170 For users of other Palm devices 170 Battery 175 Screen and performance 176 Phone 178 Hands free devices 178 Synchronization 181 Sending and receiving data in Email Messaging and Web 181 Email 182 Messaging 182 Wi Fi 183 Web 183 Calendar and Contacts 184 Camera 184 Amazon MP3 185 Transferring information between your phone an...

Page 5: ...Chapter 1 Welcome 5 Welcome Congratulations on the purchase of your Palm Pixi Plus phone In this chapter 6 Your Palm Pixi Plus phone 7 What s in the box 8 Where can I learn more ...

Page 6: ...t for personal email contacts and calendar events and an Exchange account for your corporate email contacts and events The Email Contacts and Calendar applications on your Pixi Plus phone all provide a kind of view in which you can see information from both of those accounts in one place but even though the information is brought into one view the sources of that information are kept separate For ...

Page 7: ...read and follow the important safety information in this guide may result in property damage serious bodily injury or death What s in the box All of the following items are included in the phone box Print material Quickstart guide Services Guide Palm warranty End User License Agreement Hardware Palm Pixi Plus phone USB cable AC charger ...

Page 8: ... to animations access a tool to help you export data from your desktop to your new phone the Data Transfer Assistant or DTA and read comprehensive information about your phone Online tutorial Visit att com tutorials to access interactive tutorials that contain step by step instructions and screenshots to help you set up your phone and services Be sure to select Manufacturer Palm and Model Pixi Plu...

Page 9: ...t the key features that make moving around on your phone and accessing your information easy gestures menus search notifications and more In this chapter 10 Get to know your phone 13 Set up your phone 16 Charge the battery 18 Turn the phone on off 20 Use gestures tap swipe drag flick pinch 25 Open applications 27 Work with applications 30 Enter and save information 33 Use the menus 35 Search to fi...

Page 10: ...hscreen Do not store your phone in a place where other items might damage it Do not use harsh chemicals cleaning solvents or aerosols to clean the phone or its accessories Keyboard 1 Option Press to enter numbers punctuation and symbols that appear above the letters on the keys see Enter alternate keyboard characters or to move the cursor see Text selection gestures 2 Shift See Enter uppercase let...

Page 11: ... the phone screen Table 1 Title bar icons and descriptions Item Description The battery is being charged The battery is fully charged The battery is low See Charge the battery Airplane mode is turned on This means that the phone Wi Fi feature and Bluetooth wireless technology feature are off incoming calls go to voicemail See Turn wireless services off airplane mode Wi Fi is turned on The number o...

Page 12: ...progress A Bluetooth connection has been made Your phone is performing a search on the characters you entered If you are in Card view or the Launcher your phone conducts a universal search see Search to find info and make calls If you are in an application such as Contacts or Memos your phone searches for items within the app that match the search term you entered Your phone is in roaming coverage...

Page 13: ... WARNING You must remove the battery first whenever you insert or remove the SIM card 1 If the USB cable is attached to the phone disconnect the USB cable 2 If a wired headset is attached to the phone disconnect the headset 3 Turn the phone completely off see Turn everything the screen and wireless services on off 4 To begin separating the back cover from the body of the phone use your thumbnail t...

Page 14: ...ng the body of the phone out of the back cover as if the right side were a hinge 8 Remove the battery by putting your finger in the recess to the right of the battery push the battery left and then lift it up and out WARNING You must remove the battery first whenever you insert or remove the SIM card 9 Insert the SIM card Notch ...

Page 15: ... address and username to download that profile information to your new phone But if you are still using the other phone you must create a new Palm profile for your Pixi Plus phone you can t use the same profile on two phones 4 Your phone is ready to use To learn how to make your first call see Make calls Verify your profile After you finish setup look for an email on your computer at the address y...

Page 16: ... Palm profile see Backup Although you create a Palm profile by entering a valid email address setting up a Palm profile is different from setting up email on your phone To set up email see Set up email To change your Palm profile information after you set it up see Update your Palm Profile settings Charge the battery When the battery is very low the battery icon in the upper right corner of the sc...

Page 17: ...T T network and it also turns off Wi Fi and Bluetooth You can turn on Wi Fi see Wi Fi and Bluetooth see Bluetooth wireless technology separately when airplane mode is on If you set up an email account in the Email application set the interval to automatically download email to every two hours or less frequently see Enter advanced account settings Lower the screen brightness see Change screen brigh...

Page 18: ... can be on a call when the screen dims and turns off this does not affect the call To brighten the screen after it dims tap the screen Turn wireless services off airplane mode Airplane mode turns off your phone as well as the Wi Fi and Bluetooth wireless technology features Use airplane mode when you are on a plane or anywhere else you need to turn off all wireless services You can t browse the we...

Page 19: ...gth icon appears at the top of the screen These indicate that wireless services are on When you are inside a phone coverage area the bars on the signal strength icon are filled in If you re outside a coverage area the bars in the signal strength icon appear dimmed with an X Turn everything the screen and wireless services on off Usually turning your phone off and or putting it in airplane mode is ...

Page 20: ...to do gestures go to palm com support or tap Clips in Help on your phone see Open applications for information on how to open Help You make gestures in two areas on your phone the touchscreen and the gesture area The gesture area is the black area extending along the bottom of the screen Gesture area When you re working in an application the gesture area displays a lighted bar in the center The li...

Page 21: ...save the memo and return to the display of all your memos When you make the back gesture in an application and that s the only screen of that app that s open you minimize the app and go back to Card view In Web the back gesture performs the same function as the back button on the browser allowing you to move back through previously viewed pages The forward gesture available in Web only is a swipe ...

Page 22: ...f the touchscreen This is called throwing the card off the top of the screen In some applications such as Email and Messaging you can throw a list item off the side of the screen to delete the item If an application is maximized you can flick up from the gesture area to the screen to minimize the app and display Card view This is the up gesture If you make the up gesture when Card view is displaye...

Page 23: ...ail Web Photos Doc View PDF View Google Maps Place two fingers on the screen and spread them slowly apart Zoom out pinch in to decrease the size of items on the screen in Email Web Photos Doc View PDF View Google Maps Place two fingers on the screen and bring them together Zoom in or out a fixed amount in Web Photos Doc View PDF View Double tap the screen ...

Page 24: ...you want to move the cursor Select text when you can see a cursor Tap the location to insert the cursor Press and hold Shift Place your finger anywhere onscreen and drag your finger in the direction you want to select text Tap the highlighted text to deselect it Select a paragraph of text When you cannot insert a cursor in the text for example on a web page or in an email message you received the ...

Page 25: ... Throw the item off the side of the screen If prompted tap Delete to confirm the deletion The delete gesture is available in applications such as Email Messaging Tasks Music and Bluetooth If you can t delete a list item by throwing it open the item and look in the application menu for a delete command Open applications You can have as many applications open at one time as you like limited only by ...

Page 26: ...sture to display Quick Launch and open one of its applications 1 Drag up slowly from the gesture area to the screen NOTE Don t confuse this drag up with the up gesture which is a flick up from the gesture area to the screen that displays Card view 2 Move your finger to the application icon When you see the app name appear lift your finger The application opens Open an application in the Launcher T...

Page 27: ...3 When the application icon appears in the search results tap it Work with applications Go up one level in an app back gesture The back gesture takes you up one level from a detailed level to a more general view of the application you re working in For example when you finish reading an email message make the back gesture to close the message and return to your list of messages Or when you finish ...

Page 28: ...Tap a card to maximize the application Reorder open cards 1 In Card view see Display all open applications Card view tap and hold a card to further reduce the size of the cards 2 After the card becomes transparent drag it to another position TIP You can also maximize the center card in Card view by flicking down from the screen to the gesture area TIP You can set a preference to move among open ap...

Page 29: ...ears at the bottom 2 Tap and hold a Quick Launch icon and after the halo appears around the icon drag it onto the Launcher 3 Tap and hold an icon in the Launcher and after the halo appears around the icon drag the icon onto the Quick Launch bar Reorder Quick Launch icons You can change the position of any Quick Launch icon except the Launcher icon 1 In Card view tap and hold a Quick Launch icon 2 ...

Page 30: ... Backspace 5 Enter Press to enter a line return for example in a memo or in an email message you are composing or to accept information you entered in a field see Enter information in a field 6 Sym See Enter characters from the symbols table Enter uppercase letters By default the first letter of each sentence or field is capitalized and the remaining text you enter is lowercase To enter other uppe...

Page 31: ...n t appear on the keys by using the symbols table See Symbols and accented characters for a list of the available symbols and accented characters 1 Press Sym to display the symbols table 2 Narrow the list by pressing the key that corresponds to the character you want For example to enter an é press e See the table below for a list of corresponding characters 3 Scroll to find the character you want...

Page 32: ...n on the screen containing the field make the back gesture to accept the information and back out of the screen see Go up one level in an app back gesture Select items in a list Lists enable you to select from a range of options Lists are different from menus see Use the menus which give you access to additional features Lists are hidden until you tap the currently displayed option for that list 1...

Page 33: ...e Copy All to copy the entire message including header info such as sender recipient and subject or use Select All to select just the message body text see Copy messages Contacts On the contact details screen use Copy All to copy the contents of the contact entry as plain text or on the contact edit screen insert the cursor in a field and use Select All to highlight the contents of that field Save...

Page 34: ...r left corner of the phone above the screen onto the screen Tap the application name in the upper left corner of the screen 2 Tap a menu item to open it If a menu item displays a right pointing arrow tap the item to display the submenu for that item for example tap the Edit menu item to open a submenu containing Cut Copy and Paste items If you see a downward pointing arrow at the bottom of the men...

Page 35: ...tion names that match the character or application names that are associated with the keyword As you continue typing the search results narrow 3 Do one of the following To look up or get in touch with someone Tap a contact name to open the person s contact information Tap a phone number to dial it an email address to send a message and so on If only the contact name is displayed tap the name to di...

Page 36: ...s missed calls and more By default if a notification arrives when the screen is off the gesture area Table 3 Application keywords Application name Keywords App Catalog Store Backup Preferences Settings Bluetooth Preferences Settings Wireless Calendar Datebook Events Meetings Clock Alarm Time Watch Contacts Addresses People Date Time Clock Preferences Settings Device Info Preferences Reset Settings...

Page 37: ... 2 Tap a notification to act on it If the notification has a number next to it the number indicates how many items are included in the notification how many voicemail or email messages you have and so on Some notifications enable you to perform multiple actions For example on a calendar notification tap the calendar icon to open Calendar in Day view with the event displayed or tap the event name t...

Page 38: ... are being downloaded but you cannot use your phone including making emergency calls while updates are being installed IMPORTANT Do not remove the battery while updates are being installed Here is some additional information about system updates If you have Wi Fi turned on and the battery has at least a 30 charge your phone automatically downloads a system update if one is available you don t have...

Page 39: ...i Plus phone uses the new Palm webOS platform Check App Catalog for a new version of your old favorites Or purchase the Classic app from App Catalog Classic enables you to run Palm OS applications on your Pixi Plus phone 1 Open App Catalog 2 The first time you open App Catalog tap Accept 3 Swipe right or left on the thumbnails to see featured applications or do one of the following To search by na...

Page 40: ...pp Catalog 3 Tap the app name and then tap Download for free 4 If the app uses Location Services a notification is displayed see Location Services Tap Continue 5 After you download an app tap Tap to launch to open it The app also now appears as an icon in the Launcher so you can open it from the Launcher as well Buy an application 1 Open App Catalog 2 Browse to the app you want see Browse applicat...

Page 41: ...of the app name with a version number and a green arrow 3 Do one of the following To update one app Tap the icon to the right of the app name To update all apps Tap Install Updates Set up a billing account 1 Open App Catalog 2 Do one of the following Tap an app you want to buy and tap Download for price Open the application menu tap Preferences Accounts and tap Add Account 3 Enter your Palm profil...

Page 42: ...e type You can open many file formats for photos videos and music Microsoft Office files and PDF files You can also copy ringtones that you download from your computer s web browser IMPORTANT All files that you store on the USB drive of your phone are not backed up to your Palm profile and they cannot sync to any of your online accounts So be sure to keep a copy of all such files somewhere besides...

Page 43: ...sktop drag the drive representing your phone to the Trash Trash changes to Eject 6 Disconnect the USB cable from the computer and the phone when the USB drive screen is no longer displayed on your phone Copy music photos and videos using third party software Besides using USB Drive mode to copy your photos videos and DRM free music from your computer to your phone you can also use solutions availa...

Page 44: ...44 Chapter 2 Basics ...

Page 45: ...the Palm profile account on your Palm Pixi Plus phone There are also third party solutions sold separately that enable you to continue synchronizing with your desktop software In this chapter 46 Data transfer overview 46 How do I get data from my old phone 47 How do I get data off my computer 48 I m already using Google Facebook Yahoo and or Exchange How do I sync data 48 I want to keep using my c...

Page 46: ...o have a sync setup for your data in which case you can use your Palm profile to back up your data see Backup Although you can t access this data anywhere but on your phone your data is backed up to a Palm server so in an emergency for example you lose your phone or it s stolen you can remotely erase the data from the phone and later restore the data to a new Palm webOSTM phone How do I get data f...

Page 47: ... through the USB cable included with your phone After the data is on your phone you can select the account you want to import the data to IMPORTANT The DTA is not synchronization software It is meant to be used once per desktop app to export your info from the desktop app to an account on your phone These are the desktop apps that the DTA works with and the data that the DTA transfers to your phon...

Page 48: ...count there that s done automatically using the credentials you entered in Contacts I want to keep using my current desktop app and sync with an online account on my phone If you want to continue using a desktop app to store your contacts calendar events and tasks iCal and Address Book on the Mac or desktop Outlook or Palm Desktop by ACCESS on Windows consider adopting this solution Download and i...

Page 49: ... of my data backed up somewhere besides my phone Use the Data Transfer Assistant to move your data into your Palm profile account For information on your Palm profile account see Backup I d rather sync directly with my computer Would you rather sync your Pixi Plus phone directly to your computer without going through the web using Wi Fi Bluetooth technology or your phone s USB cable Download a thi...

Page 50: ...50 Chapter 3 Data transfer ...

Page 51: ...way conference call You can also work with other applications while on a call Your Pixi Plus phone helps you to do all these tasks with ease In this chapter 52 Make calls 55 Receive calls 56 Use voicemail 56 What can I do during a call 59 What s my number 59 View your call history 60 Save a phone number to Contacts 60 Use a phone headset 61 Customize phone settings ...

Page 52: ...hone on off These indicate that the phone is on These indicate that the phone is off airplane mode Dial using the onscreen dial pad The onscreen dial pad is useful when you need to dial numbers that are expressed as letters and when you need large brightly lit numbers that you can tap 1 Open Phone ...

Page 53: ... enter the number You do not need to press Option to enter numbers or 2 When you finish entering the number tap it to dial Dial using a speed dial See Assign a speed dial to a contact for instructions on creating a speed dial In the Launcher Card view or Phone press and hold the speed dial key you assigned to the number TIP Press Backspace or tap the onscreen backspace icon to the right of the num...

Page 54: ...lay Card view if Card view is not displayed Enter the emergency number and tap the number to dial You don t have to press Option to enter numbers If Secure Unlock is on tap Tap to dial emergency call and then tap Emergency call Edit the displayed number if needed and then tap to dial NOTE If the phone is turned off that is if it s in airplane mode you don t have to turn it on It automatically trie...

Page 55: ...on off When your phone is off your calls go to voicemail You can pick the ringtone for incoming calls see Select the ringtone for incoming calls You can set a ringtone for individual contacts as well see Add a ringtone to a contact Answer a call Do one of the following If the screen is on when the phone starts ringing tap If the screen is off drag up to unlock the screen and answer the call Silenc...

Page 56: ...ne press and hold 1 Tap a voicemail notification at the bottom of the screen Open Phone Then tap Open Phone Then tap and hold 1 onscreen 2 Follow the voice prompts to listen to your messages What can I do during a call You can use many advanced telephone features including call waiting multi party calling and call forwarding on your phone These features depend on your service plan Contact AT T for...

Page 57: ...owse the web or send or receive email or IM messages while on a call you must connect to a Wi Fi network See Wi Fi 3G UMTS or HSDPA network You can make simultaneous voice and data connections So when you re on a call you can also send and receive email browse the web and send and receive text multimedia and IM messages NOTE You cannot send or receive multimedia messages using a Wi Fi network 1 Di...

Page 58: ...t may be deducted for each call you make Contact AT T for more information 1 Make or answer a first call and then make or answer a second call 2 Tap to create the conference call 3 Do any of the following To add callers tap To extract a call from the conference and talk privately tap the caller name or number and then tap To return an extracted call to the conference tap 4 When you re done tap to ...

Page 59: ... All Calls or Missed Calls To call a number Tap the number To display other options for the contact or number Tap or the contact picture to the right of the number To delete a call history entry Throw the entry off the side of the screen Tap Delete to confirm To clear the call history Open the application menu tap Clear Call History and tap Clear Call History to confirm TIP You can also see your p...

Page 60: ...wever be aware that use of a headset that covers both ears impairs your ability to hear other sounds Use of such a headset while operating a motor vehicle or riding a bicycle may create a serious hazard to you and others and may be illegal If you must use a stereo headset while driving place a speaker in only one ear Leave the other ear free to hear outside noises and use the headset only if it is...

Page 61: ...If the Bluetooth setting at the top of the screen is off tap Off to switch the Bluetooth feature from Off to On 3 Tap Add device and tap the device name 4 To use a Bluetooth device with your phone follow the instructions that came with the Bluetooth device 5 To switch to another Bluetooth device while on a call Tap and tap the new device name You can also tap Handset or Speaker to use your phone w...

Page 62: ...iting feature 1 Open Phone 2 Open the application menu and tap Preferences 3 In Call Waiting tap On or Off Turn international dialing on off When the international dialing preference is on your phone automatically adds the correct international dialing prefix and country code to any 10 digit U S or Canadian number you call from another country So you can simply enter the 10 digit number or dial a ...

Page 63: ...hone system has 11 numbers for example 1 408 555 1122 When dialing from a phone that s part of the system you need to dial only the last five digits 51122 When you create a dialing shortcut on your phone you select 5 digit numbers for When I Dial and enter 140855 in Use This Dialing Prefix So when you dial your co worker s five digit extension 51122 your phone automatically dials the whole number ...

Page 64: ...et roaming and data usage preferences Use roaming and data usage preferences to set options for using your phone in your home network and while roaming For example you can set options to prevent placing a call or making a data connection while roaming so that you avoid extra charges 1 Open Phone 2 Open the application menu and tap Preferences 3 Under Network set any of the following Data Roaming S...

Page 65: ...manufacturer of your TTY device for connectivity information Be sure that the TTY device supports digital wireless transmission NOTE When TTY is enabled you cannot use the headset jack for anything else and all audio modes are disabled on your phone including holding the phone up to your ear and listening 1 Connect a TTY TDD device to your phone using the headset jack 2 Open Phone 3 Open the appli...

Page 66: ...66 Chapter 4 Phone ...

Page 67: ...ds family and colleagues by email anywhere you can access AT T s data network You can send and receive attachments as well And keep the Messaging app in mind for times when you need to send a short text multimedia or instant message to a mobile phone number especially handy when you re in a meeting that s running late In this chapter 68 Email 79 Messaging ...

Page 68: ...xes in Email You can set up multiple email accounts on your phone When you open Email you see all your accounts in a single view Account List view From there you can open the inbox of an individual account or thanks to the Palm Synergy feature you can see all messages from all your inboxes displayed in a single merged view called All inboxes 1 The number to the right of All inboxes indicates the t...

Page 69: ...ee Set up email when automatic setup fails Set up email Microsoft Exchange Follow this procedure to set up email for an Exchange account BEFORE YOU BEGIN Get this info from your email provider or system administrator Mail server name or IP address for receiving mail Server domain name Your username and password NOTE If your corporate Exchange system uses policies such as remote wipe and password e...

Page 70: ...r incoming and or outgoing mail Any authentication ESMTP requirements for outgoing mail Root folder IMAP accounts only 1 If you have already started account setup and the Unable To Sign In message appears tap OK tap Manual Setup and skip to step 7 Otherwise start at step 2 2 Open Email 3 The first time you open Email do one of the following If this is the first email account you are setting up the...

Page 71: ...outgoing messages if this is different from the email address you send the message from Sync deleted emails POP accounts only Set whether messages should be deleted on the server when you delete them from your phone Show Email Set how many days worth of messages to retrieve from the server Get Email Set how frequently to synchronize email for this account Default Folders IMAP accounts only Specify...

Page 72: ...t affect your account with the email provider 1 Open Email 2 Open the application menu and tap Preferences Accounts 3 Tap the account name 4 Tap Remove Account and then tap Remove Email Account Create and send an email message 1 Open Email 2 If this is the first time you opened the Email application and you set up at least one email account already tap Done If you did not set up an email account s...

Page 73: ...p an icon at the bottom of the screen to search for pictures videos music files or documents Begin typing the file name To take a new picture to send as an attachment Tap the photo icon at the bottom of the screen and tap New Photo 3 Tap the file name 4 Repeat steps 1 3 to attach other files Save a message as a draft While composing a message open the application menu and tap Save As Draft Receive...

Page 74: ...ile type To open a single attachment Tap the attachment name to download the attachment If the attachment is a supported file type MP3 PDF DOC XLS PPT GIF or JPG it opens automatically To open multiple attachments Tap the list of attachment names to view the attachments and tap an attachment name to open the file Save attachments When you open attachments of certain file types you can save them to...

Page 75: ...the following Add New Contact Create a new contact for the name or address Add To Existing Tap the contact you want to add the name or address to To add a phone number or email address to contacts from the body of a message 1 In a message you received tap and hold the number or email address 2 Tap Add To Contacts 3 Tap one of the following Save As New Create a new contact for the phone number or e...

Page 76: ...enu tap Edit and tap Copy All To copy the body text only Open the application menu tap Edit and tap Select All Then open the application menu tap Edit and tap Copy Move a message to another folder 1 Open a message 2 Open the application menu and tap Move To Folder 3 Tap the folder you want Mark a message as read or unread 1 Open a message 2 Open the application menu and tap Mark As Read Unread Fla...

Page 77: ...l your outgoing messages for example your name address and phone numbers your website or a personal motto You can use a different signature for each email account 1 Open Email 2 Open the application menu and tap Preferences Accounts 3 Tap the account you want 4 Tap the Signature field and enter the signature text To format the text with bold italics or color select the text see Text selection gest...

Page 78: ... to the right of the email account name to display the folder 3 Tap to the right of the folder name To remove a folder as a favorite repeats steps 1 and 2 and tap to the right of the folder name Set email preferences 1 Open Email 2 Open the application menu and tap Preferences Accounts 3 Set any of the following Smart Folders Set whether to include All Inboxes and or All Flagged messages as favori...

Page 79: ...cation to send and receive the following types of messages Text and multimedia messages see Create and send a text or multimedia message Instant messages for an IM account you already have set up online see Set up an instant messaging IM account The Synergy feature enables the Messaging app to gather all your text multimedia and instant messages to and from the same contact into a single conversat...

Page 80: ... the upper right corner of the screen If available the other ways to communicate with this contact appear in a list Tap the account or phone number you want to use Dial a number from a conversation 1 Open Messaging 2 Tap a conversation 3 Do one of the following Tap the contact name or phone number at the top of the screen and tap the number you want to call Tap TEXT or the IM account name in the u...

Page 81: ...t who is not a contact Do you need to enter a short code that contains letters for example to text a vote to a TV poll or to make a donation to a charity Use the keyboard to enter it just press the letter keys and tap the code that appears under Short Code This is not the same as dialing a number that contains letters for example 555 256 PALM To dial a number like this you must use the onscreen di...

Page 82: ...rd character combination for that emoticon Most emoticons can be created by more than one combination After you send the message the emoticon image appears in the conversation on your phone and on the recipient s phone as long as the receiving IM application supports the image This table shows the emoticons that are supported on your phone NOTE Emoticon combinations that use words such as cool or ...

Page 83: ...send an email Tap and hold the email address and tap Send Email To go to a web address Tap it Add a contact from a text or multimedia message To add a message sender as a contact 1 In Conversations view tap a conversation with someone who is not a contact 2 Tap the header at the top of the screen 3 Tap Add To Contacts 4 Tap one of the following Add New Contact Create a new contact for the name or ...

Page 84: ...one of the following To copy the entire conversation Open the application menu tap Edit and tap Copy All To copy a single message Tap the message and tap Copy Text View a contact s information from a message In a conversation tap the header of a message received from a contact to open the contact entry Dial a number from a message Tap a phone number Delete a message 1 In a conversation throw the m...

Page 85: ...enter your username and password 4 Tap Sign In Sign in to an IM account 1 Open Messaging 2 Tap Buddies 3 Tap to the left of the text Offline and tap Available Sign out of an IM account 1 Open Messaging 2 Tap Buddies 3 Tap the status icon to the left of your online status Available or Busy and tap Sign off Send and receive IM messages BEFORE YOU BEGIN Make sure that your phone is on and that you re...

Page 86: ... Send Email To go to a web address Tap it Add a contact from an instant message You can add a number or email address to Contacts from the body of an instant message 1 Tap and hold the number or email address 2 Tap Add To Contacts 3 Tap one of the following Save As New Create a new contact for the number or address Add To Existing Tap the contact you want to add the number or address to This optio...

Page 87: ...ap Remove Account and tap Remove Account again to confirm Turn messaging notifications on off You can set your phone to show a notification and or play a sound when a new message arrives These settings apply to all your Messaging accounts 1 Open Messaging 2 Open the application menu and tap Preferences Accounts 3 In Show Notifications tap On or Off 4 When Show Notifications is on tap Alert and tap...

Page 88: ...88 Chapter 5 Email text multimedia and instant messaging ...

Page 89: ...ixi Plus phone makes it easy to organize your personal information and keep it with you wherever you go All your personal information is backed up and kept private either in your Palm profile or in one of your online accounts In this chapter 90 Contacts 100 Calendar 106 Tasks 110 Memos 111 Clock 112 Calculator 113 Facebook ...

Page 90: ...s books if you do it synchronizes with the online address book Or you can create the contact in your Palm profile account which means it shows up on your phone only Palm profile contacts are included in the daily backup of your Palm profile information so you can restore them if they are accidentally erased Use a third party sync solution If you want to use a desktop app to store your contacts you...

Page 91: ...e asked to accept AT T s terms and conditions Tap the plus icon in the upper right to see the full terms and conditions Tap Accept to continue NOTE If you add your Facebook or LinkedIn account to Contacts your friends Facebook and LinkedIn email addresses show up in Contacts You cannot change Facebook or LinkedIn info from Contacts on your phone You also cannot add friends to your Facebook or Link...

Page 92: ...as New Phone Number when you enter the information a label button appears on the right Tap the button to change the label for your entry for example to identify a number as a mobile or work phone 7 Tap Done Find a contact You can find a contact from Card view or the Launcher view To learn how see Use universal search To find a contact within the Contacts app follow these steps 1 Open Contacts 2 Be...

Page 93: ...on your phone like Facebook 5 In a linked contact tap the account icon in the upper right corner to edit fields specific to that account NOTE The fields that make up the contact header name photo job title company are unique to each account You must open a specific account to enter these fields 6 Do one or both of the following To add or change information Tap a field see Enter information in a fi...

Page 94: ... other account see Linked contacts 2 Do one of the following To take a new photo Tap New Photo and take the picture To use an existing photo Tap the album containing the picture and tap the picture 3 Optional Do either or both of the following To zoom out or in on a part of the picture Pinch in or out on the picture To capture the portion of the picture you want Tap and hold the picture and then d...

Page 95: ...hen do one of the following To assign a speed dial Tap the key to use as a speed dial To reassign a speed dial to the selected number Tap the assigned speed dial and then tap Reassign To Name Assign a reminder message to a contact If you have an important message or a question for a contact you can enter a reminder right on your phone The next time you and the contact are in touch whether by phone...

Page 96: ...nd link all four contacts into a linked contact But don t link Emily s contact info with her sister Allison s 1 Open Contacts 2 Search for a contact see Find a contact and tap the contact name 3 In the open entry tap the contact name in the header and tap Link more profiles 4 Search for the contact see Find a contact and tap it to link the two contacts 5 After you create the link be sure the linke...

Page 97: ...n the Launcher with a placeholder icon Tap the picture or placeholder icon to open the contact Get in touch with a contact 1 Open Contacts 2 Tap the contact name 3 Do any of the following Tap the appropriate field to call or send an email or instant message to that contact For example tap a phone number to call the contact Tap to send a text message Tap an address field to view the address on a ma...

Page 98: ... the contact list is sorted If you select Last name to sort on the names are alphabetized by last name but they still appear in the Contacts list as first name followed by last name If you select First name to sort on names are alphabetized by first name You can also choose to sort by Company first name or Company last name In these cases the company name is alphabetized and within the company whi...

Page 99: ...rom the online account NOTE Microsoft Exchange is an exception to other online accounts If you delete your Exchange account from Contacts the account is also deleted from Calendar Email and Tasks 1 Open Contacts 2 Open the application menu and tap Preferences Accounts 3 Tap the account name 4 Tap Remove Account and tap Remove Contact Account Send Contacts You can send all contacts to a hands free ...

Page 100: ... event to one of your online calendars if you do it synchronizes with the online calendar Or you can create the event in your Palm profile account which means it shows up on your phone only Palm profile events are included in the daily backup of your Palm profile information so you can restore them if they are accidentally erased Use a third party sync solution If you want to use a desktop app to ...

Page 101: ...ur Facebook news feed use the Facebook application developed for your phone see Facebook Create an event If you are using Calendar for the first time you go through a few different steps to add or access the calendar events on your phone see Use Calendar for the first time Follow this procedure to add events directly on your phone after the first time you use Calendar For information on managing y...

Page 102: ...ame in Day view 2 Tap No Repeat and then tap a repeat interval or Custom to define a repeat interval and set the end date Add an alarm to an event 1 While creating an event see Create an event tap to the right of the event name To add an alarm after creating an event tap the event name in Day view 2 The default alarm setting is 15 minutes before the start of the event To change the setting tap 15 ...

Page 103: ...d enter the note NOTE If a phone number is displayed in an event note as an underlined link you can tap the number to make a call This displays the phone dial pad with the number already entered Create an all day untimed event An all day event such as a birthday appears in your calendar without a specific time slot 1 Open Calendar 2 Go to the day you want open the application menu and tap New All ...

Page 104: ... Tap the month day and year and tap Go To Date Go to today Open the application menu and tap Show Today Quickly glimpse your schedule In Day or Week view slightly drag left or right to peek at the next previous day or week without changing the current view In Month view slightly drag up or down to peek at the next previous month Delete an event If you delete an event that is assigned to an online ...

Page 105: ...tap the meeting request The Participants field shows the organizer name plus the number of participants 2 Tap the number to see the participants names 3 Optional Tap a participant s name If the participant is a contact the contact entry is displayed If the participant is not a contact tap Add to Contacts to add the participant to your contacts list Customize Calendar 1 Open Calendar 2 Open the app...

Page 106: ...ne account on your phone immediately or upload events from your phone to the online account you can do a manual sync This synchronizes Calendar with all the accounts you have set up on your phone and it synchronizes your contacts and email with those accounts 1 Open Calendar 2 Open the application menu and tap Sync Now Stop synchronization of Calendar with an online account If you synchronize cale...

Page 107: ... a task see Create a task Create a task 1 Open Tasks 2 Tap the list you want to assign the task to 3 Tap 4 Enter the task name in the Task name field To set the task priority see Set task priority due date and other details Set task priority due date and other details 1 Open Tasks 2 Tap the list containing the task 3 Tap to the right of the task name ...

Page 108: ...ontaining the task 2 Tap the box to the left of the task name View tasks that are due today 1 Open Tasks The number to the right of the List All Tasks field shows the total number of tasks that are due today or are overdue The number to the right of each task list name shows the number of tasks in that list that are due today or overdue 2 Tap a task list name to view tasks that are due today or ov...

Page 109: ... for the visual cue and drag the item to another position Set due dates for all tasks in a list 1 Open Tasks 2 Tap the list containing the tasks 3 Open the application menu and tap Set Due Date For All 4 Tap the month date and year and then tap Set Due Date 5 To remove a previously assigned due date tap No Due Date Mark all tasks in a list completed incomplete 1 Open Tasks 2 Tap the list containin...

Page 110: ...mo 1 Open Memos 2 Do one of the following Tap New Memo Open the application menu and tap Add A Memo 3 Enter the memo text Memos are saved as you type Find a memo In Memos begin typing any letters or numbers in the memo and then tap the memo when it appears NOTE The results of universal search that you access in Card view or the Launcher do not include memos Edit a memo 1 Open Memos 2 Tap the memo ...

Page 111: ... notification for a 9AM meeting in San Francisco will sound at noon when you re in New York see Create an event Manage Clock 1 Open Clock 2 Tap 3 Do one of the following To change the clock display Open the application menu tap Preferences and tap the Theme Then tap a theme To change the time See Date Time To turn off the alarm when the ringer switch is off Open the application menu tap Preference...

Page 112: ... sound again in five minutes Cancel an alarm When an alarm is canceled it remains in the Clock app but it won t sound again until you turn it back on Open Clock and then tap tap On to turn an alarm off Change the alarm volume 1 Open Sounds Ringtones 2 Tap hold and drag the Ringtone Volume slider Delete an alarm When you delete an alarm it is removed from the Clock app 1 Open Clock 2 Tap then tap t...

Page 113: ...ok 2 Do any of the following Show new posts If you see Show new posts at the top of your Facebook page tap it to show new comments Update your status Type a comment and then tap Share Add a photo to your status Type a comment tap Attach choose a photo or take a new one tap Attach Photo and then tap Share Add a comment to a post Tap tap optional type your comment and then tap Comment on a photo Tap...

Page 114: ...114 Chapter 6 Contacts Calendar and other personal information ...

Page 115: ...nd view photos on your Palm Pixi Plus phone Listen to music through the built in speaker or through a 3 5mm headset or headphones both sold separately Take pictures and record videos and then share them with your friends immediately directly from your phone In this chapter 116 Camera 116 Photos 120 Videos 123 YouTube 124 Music 126 Amazon MP3 ...

Page 116: ...es you don t want Review pictures 1 After taking a picture tap the thumbnail of the picture in the lower left corner of the screen This opens the picture in the Photo roll of the Photos application 2 Swipe left or right on the screen to view other pictures you took Photos Look at pictures To get pictures on the phone you can do any of the following Take a picture with your phone s camera see Take ...

Page 117: ...per that picture is not saved to the Wallpapers album The Photos application creates additional albums automatically as you add the following types of pictures to your phone Miscellaneous Contains any pictures you copy from your computer that you do not assign to an album as described in the procedure in this section Messaging Contains any pictures in JPG format that you save from a multimedia mes...

Page 118: ... easiest to find the pictures you want by displaying them as thumbnails 6 End the connection safely On a Windows computer right click the drive representing your phone and click Eject On a Mac computer from your desktop drag the drive representing your phone to the Trash The Trash icon changes to Eject 7 Disconnect the USB cable from the computer and from the phone when the USB Drive screen no lon...

Page 119: ... via email or Share via MMS 4 Create the email or multimedia message Upload a picture to the web To upload a picture to a web service such as Facebook or Photobucket you must already have an account with the service and you must have the account set up on your phone You can set up the account on your phone during the upload process as described in this procedure or you can set it up at any other t...

Page 120: ...a 2 If is hidden tap to display it 3 Turn your phone to landscape view 4 Press Space or tap to begin recording 5 Press Space or tap to stop recording 6 Optional To watch a video when you finish recording Tap the thumbnail on the lower left side of the screen DID YOU KNOW If you set up a Facebook account in the Photos application your Facebook contacts and calendar events appear in the Contacts and...

Page 121: ...os you recorded BEFORE YOU BEGIN To upload videos to Facebook you must have the Facebook app installed on your phone and you must be signed in to your Facebook account on your phone Download Facebook from App Catalog It s free See Download a free application 1 Open Videos 2 Tap Video Roll and tap the video date or title 3 Tap 4 Tap any of the following Upload to YouTube Upload to Facebook and then...

Page 122: ... seconds Tap the video to manually display or dismiss the controls Use the volume buttons on the right side of your phone to control the sound level Delete a video 1 Open Videos 2 Tap the album containing the video 3 Throw the video off the side of the screen and tap Delete KEY TERM DRM free file A file that is not protected by Digital Rights Management DRM free video files can be copied as many t...

Page 123: ...hey disappear after a few seconds Tap the video to manually display or dismiss the controls Use the volume buttons on the right side of your phone to control the sound level Find related videos Find videos from the same author or otherwise related to the one you selected On the video details screen see Watch a YouTube video do one of the following View videos from the same author Tap More More fro...

Page 124: ...3 application to buy songs see Amazon MP3 3 Do one of the following To listen to all songs on your phone Tap Shuffle All To listen to a specific song Tap Artists Albums Songs Genres or Playlists to search that category Continue making selections until the song you want appears Tap the song name To listen to all songs from an artist Tap Artists and tap the artist name To listen to the artist s song...

Page 125: ...the info you want DID YOU KNOW Music continues to play in the background if you switch to another application turn off the screen or slide the ringer switch off Table 3 Music playback controls Control Function Play Pause Rewind Fast forward Shuffle current playlist Repeat Tap once to repeat the current song Tap again to repeat the entire playlist Move forward or backward Tap the song name tap and ...

Page 126: ...On a Mac computer drag the drive representing your phone to the Trash The Trash icon changes to Eject 6 Disconnect the USB cable from the computer and from the phone when the USB Drive screen no longer appears on your phone Amazon MP3 Before you can download items using the Amazon MP3 application on your phone you must have an Amazon account and you must read and agree to the MP3 Music service ter...

Page 127: ...tion 1 Search for see Search for a specific song album or artist or browse to see Browse songs albums artists or genres an artist and tap the artist name 2 Tap the word in the lower right corner of the screen Albums Songs or Bio 3 Tap to view any of the following Albums To buy and download an album tap the album price and tap Buy Tap anywhere else on the album entry to view detailed album informat...

Page 128: ...st or browse to see Browse songs albums artists or genres an album or artist entry containing the song you want 2 To preview a song tap anywhere on the song entry except the price IMPORTANT Your credit card is charged for the price of an item as soon as you tap Buy 3 Tap the song price and tap Buy View and work with downloaded items 1 Tap Downloads on any screen displaying this button This display...

Page 129: ...e s web browser you can take the web with you almost anywhere you go The Bluetooth wireless technology on your phone helps you easily set up wireless connections to a number of devices In this chapter 130 Wi Fi 133 Location Services 134 Web 138 Google Maps 139 AT T Navigator 143 YPmobile 144 Bluetooth wireless technology ...

Page 130: ...hese networks broadcast their name SSID and do not require you to enter a password or other settings To learn how to connect to an open network for the first time see Connect to a new open network Secure networks These networks may broadcast their name but at the very least they require you to enter a password that you get from an administrator who may be for example the librarian or the person be...

Page 131: ...i Fi is on see Turn Wi Fi on and off 3 Do one of the following If the network you want is displayed Tap the network name If the network you want is not displayed Tap Join network and enter the network name Make sure Open is displayed in the Security field then tap Connect Connect to a new secure network For an explanation of secure networks see Are there different kinds of Wi Fi networks 1 Open Wi...

Page 132: ...Tap the network name and then tap Forget Network Put Wi Fi to sleep when the screen is off By default your phone keeps its Wi Fi connection active even when the screen is dark If however you find that a Wi Fi connection is constantly unnecessarily waking up your phone you can save battery power by turning off this setting When you turn the screen on again the Wi Fi connection is reactivated 1 Open...

Page 133: ...adio technology that uses line of site communication with satellites orbiting the earth GPS is very accurate for turn by turn directions and for pinpointing your location when you are outside and with a clear view of the sky 4 Optional To turn Google Services on off open the application menu tap Locate Me Using and tap Use Google Services NOTE GPS and Google Services can be on at the same time Goo...

Page 134: ...n the application menu and tap New Card 2 Enter an address or search term for the second instance of the browser 3 To move between the two pages tap the center of the gesture area to display Card view Tap one web page and then the other to go between the two Navigate a web page To move back through previously viewed pages Tap or make the back gesture from right to left anywhere in the gesture area...

Page 135: ...cher 3 Enter any of the following Icon Tap the currently displayed page icon thumbnail Then tap hold and drag the web page to use a different portion of the page as the Launcher icon You can zoom in or out of the page while selecting the portion you want to use The portion that appears in the white square is used as the icon Tap Done Title See Text selection gestures for useful gestures if you wan...

Page 136: ...te 4 Tap Add Bookmark The first 12 bookmarks you create become thumbnails on the start page of the Web app NOTE Web bookmarks are part of the data backed up to your Palm profile After a partial or full erase a bookmark is restored with a generic thumbnail icon After you revisit the page for which you created the bookmark the original thumbnail icon is restored Open a bookmarked page Do one of the ...

Page 137: ...link to another page Zoom in on the page pinch out or double tap the page and tap the link To open a link in a new card Press and hold Option and tap the link Tap Open In New Card To dial a phone number that appears as a link Tap the link to display the dial pad with the number entered and tap To share a link with someone via email Press and hold Option and tap the link Tap Share Link To share a l...

Page 138: ...Tap to delete your browsing history Clear Cookies Tap to delete cookies used by some websites to remember visiting history and user settings Clear Cache Tap to delete any web page content that has been stored in the local cache This ensures that you are viewing the most current content when you visit a web page Google Maps 1 Open Google Maps 2 Tap Menu in the lower right corner In Google Maps use ...

Page 139: ...or 2 99 Review the license agreement and tap Accept to continue NOTE When you agree to buy AT T Navigator the charge is added to your monthly AT T bill Get directions 1 Open AT T Navigator 2 If prompted tap Allow to turn on Location Services 3 Tap Drive To 4 Tap one of the following My Favorites Select a destination from your favorites To add a favorite tap and choose the location you want to add ...

Page 140: ...u might want to search for gas stations banks or hospitals in an area 7 Tap Search View maps and traffic conditions 1 Open AT T Navigator 2 If prompted tap Allow to turn on Location Services 3 Tap Maps Traffic 4 Tap Any Of The Following TIP You can also perform a search over the phone by tapping Call It In and calling the number displayed Follow the voice prompts to perform your search Table 2 AT ...

Page 141: ... is not a contact 7 Tap the Address field to select the address you want to share Your current location is the default selection 8 Tap Send Now Add a location to Favorites 1 Open AT T Navigator 2 If prompted tap Allow to turn on Location Services 3 Tap Share More 4 Tap My Stuff and then tap My Favorites 5 Tap and search for the address you want to add as a favorite Record a location You can mark a...

Page 142: ...st for a different location Set up commute alerts Get traffic reports for a route you travel frequently 1 Open AT T Navigator 2 If prompted tap Allow to turn on Location Services 3 Tap Share More 4 Tap My Stuff and then tap Commute Alerts 5 Enter the following information Route Name Enter a name for the route Origin Tap to select a point of origin other than your current location Destination Tap t...

Page 143: ... the map to always show night or day colors Distance Units Select units of measurement for distance Avoid Select things you d like to avoid when planning a route for example HOV High occupancy vehicle lanes tolls or traffic delays Account Enter your name and email address YPmobile You can use YPmobile to find get information about and get directions to businesses in your area Find a business 1 Ope...

Page 144: ...ness details page tap 4 Optional Enter an event description in the Label field 5 Enter the start date and time and the end date and time 6 Tap Add To Calendar Add a local business to your contacts You can add a service provider as a contact in the Contacts app 1 Find a local business See Find a business 2 Tap the business name and address to see more details 3 On the business details page tap 4 Ta...

Page 145: ...n the passkey screen Check the other device screen to verify that the passkey is correct and tap Yes connect to connect The screen displays a passkey generated by your phone Enter the displayed passkey on the other device The screen prompts you to enter a passkey Check the documentation that came with the other device to see if there s a required passkey If so enter that passkey on your phone If n...

Page 146: ...m the computer See the computer documentation for instructions 1 Open Bluetooth 2 Make sure Bluetooth is on see Turn the Bluetooth feature on off and tap the device name Disconnect from a device Disconnecting from a device does not mean you delete the relationship you created between the device and your phone See Connect with a paired device for instructions on how to reconnect with the device 1 O...

Page 147: ...lus phone enables you to take your office with you including your Microsoft Office files You can view and search Microsoft Word Excel and PowerPoint files on your phone You can also view PDF files on your phone In this chapter 148 Doc View 151 PDF View ...

Page 148: ...n your phone appears onscreen 2 To search for a file begin typing the name Tap the file when it appears 3 To open another file Open the application menu and tap Open Tap the file Change the text display size For information on zooming in and out see Zoom gestures Pinch out to enlarge items onscreen Pinch in to decrease the size of items onscreen Double tap the screen to zoom in or out a specified ...

Page 149: ...er the new file name and tap Save As Share a file 1 With the file open open the application menu and tap Share 2 Create the email message and tap View file properties You can view properties such as the file size date created or modified and more 1 With the file open tap the file name 2 Tap outside the file properties to dismiss them View comments endnotes and footnotes in a Microsoft Word documen...

Page 150: ...t ascending or Sort descending Switch among sheets in a spreadsheet Do one of the following Tap or to move to the next or previous sheet Open the application menu and tap Worksheets Tap the sheet Tap the current sheet number in the lower left corner of the screen Enter the page number you want to jump to and press Enter View comments in a spreadsheet In an Excel spreadsheet comments are indicated ...

Page 151: ...s an email attachment see Open email attachments BEFORE YOU BEGIN Before you put a file on your phone make sure you have enough storage space on your phone to fit the file Open Device Info and look at the Available field under Phone 1 Open PDF View The list of your files appears onscreen 2 To search for a file begin typing the name Tap the file when it appears If the PDF file was created with a pa...

Page 152: ... find and press Enter or tap The first instance of the text appears highlighted 3 Do one of the following Find the next instance Tap Find the preceding instance Tap 4 To exit search open the application menu and tap Find Save a file with a new name 1 With the file open open the application menu and tap Save As 2 Enter the new file name and tap Save As Share a file 1 With the file open open the app...

Page 153: ...heckmark next to a bookmark name identifies the section of the file you are currently viewing 2 Do any of the following To expand a bookmark entry Tap To collapse a bookmark entry Tap To search for a specific bookmark Type the bookmark name 3 Tap a bookmark to jump to that section of the file ...

Page 154: ...154 Chapter 9 Documents ...

Page 155: ...your phone to make it match your lifestyle You can easily customize many features of your phone like the wallpaper screen brightness ringtone for incoming calls and more In this chapter 156 Backup 159 Remotely erase your Palm profile account 159 Date Time 160 Device Info 163 Regional Settings 164 Screen Lock 166 Sounds Ringtones ...

Page 156: ...ls Information stored in Exchange is synchronized by your company s Exchange server 1 Open Backup 2 Do any of the following Back up your information manually Tap Back up now Turn off automatic backup and delete backed up information Tap On to switch backup from On to Off Tap Turn Off And Erase Data This deletes all your information on the server It does not affect the information on your phone Tur...

Page 157: ...talog are downloaded again App settings and data stored in the app Applications from sources other than App Catalog Backup Backup setting is on by default Bluetooth Nothing is backed up Calendar Events in your Palm profile account Username for online accounts that sync like Google Preferences see Customize Calendar Events in online accounts Password for online accounts that sync like Google Contac...

Page 158: ...tachments and history PDF View Nothing is backed up Keep a copy of these files on your computer see Copy files between your phone and your computer Phone Nothing is backed up Photos Username for online accounts that sync like Facebook and Photobucket No photos are backed up On your computer keep a copy of the photos that are on your phone see Copy files between your phone and your computer Passwor...

Page 159: ...event that your phone is lost or stolen you can go to your Palm profile at palm com palmprofile and from there erase the data on your phone Date Time You can set your phone to adjust the date and time automatically to the local date and time wherever you are or you can turn this feature off and enter this information manually 1 Open Date Time 2 Set any of the following Time Format Set whether to u...

Page 160: ... some or all information from your phone depending on the type of reset you select After a reset you must follow the prompts to sign in to your Palm profile again before you can use your phone IMPORTANT You should perform a manual backup of your data before resetting your phone see Back up your information 1 Open Device Info 2 Tap Reset Options 3 Do one of the following To erase any applications y...

Page 161: ...on after running Quick Tests you can run one or more Interactive Tests see Run Interactive Tests 1 Open Device Info 2 Open the application menu and tap Quick Tests 3 Work with the support agent to view and report the test results Run Interactive Tests If you are troubleshooting your device with a support agent and need more information after running Quick Tests see Run Quick Tests you can run one ...

Page 162: ... that are used to authenticate and exchange information on networks Certificates can be issued for a user a device or a service Install a certificate from USB drive storage You can install a certificate that is located in the USB drive storage on your phone For information on copying a certificate into USB drive storage see Copy files between your phone and your computer 1 Open Device Info 2 Open ...

Page 163: ...Media Sync 3 To use Media Sync mode to transfer media files from iTunes connect your phone to your computer with the USB cable and tap Media Sync Regional Settings Language You can set your phone display to any language available for the device 1 Open Regional Settings 2 Tap the language currently displayed in the Language field and then tap a new language 3 If a region list is displayed tap the r...

Page 164: ...e the portion of the picture you want for your wallpaper Tap and hold the picture and then drag the portion you want to the center of the onscreen box 5 Tap Set Wallpaper Turn advanced gestures on off Turning on advanced gestures gives you two additional gestures previous and next and also changes the way you make the back gesture and the forward gesture in the Web app Previous and next gestures T...

Page 165: ...r PIN or password you need to remotely reset your phone and may lose data 3 To turn Secure Unlock off In Secure Unlock tap Off Enter the PIN or password and then tap Done Change your Secure Unlock password 1 Open Screen Lock 2 In Secure Unlock tap Change PIN or Change Password 3 Enter the old PIN password and the new PIN password 4 Tap Done Get notifications when the screen is locked or off 1 Open...

Page 166: ... incoming calls see Select the ringtone for incoming calls Ringtone Volume Drag the slider to set the ringtone volume This also sets the Clock alarm volume System Sounds Set whether to turn on systemwide sounds for notification transitions shutter click and the like Drag the Volume slider to set the system sounds volume Select the ringtone for incoming calls The ringtone you select here applies gl...

Page 167: ...Chapter 10 Preferences 167 3 Tap 4 Tap the song title to add it as your ringtone Tap to the right of a song title to preview it 5 To set the ringtone volume drag the Ringtone Volume slider ...

Page 168: ...168 Chapter 10 Preferences ...

Page 169: ...of other Palm devices 170 Battery 175 Screen and performance 176 Phone 178 Hands free devices 178 Synchronization 181 Sending and receiving data in Email Messaging and Web 181 Email 182 Messaging 182 Wi Fi 183 Web 183 Calendar and Contacts 184 Camera 184 Amazon MP3 185 Transferring information between your phone and your computer 185 Backing up and restoring data 186 Updates 187 Transferring infor...

Page 170: ...ore detailed information go to palm com migrate pixi Battery WARNING Use only batteries and chargers that are approved by Palm with your phone Failure to use a battery or charger approved by Palm may increase the risk that your phone will overheat catch fire or explode resulting in serious bodily injury death or property damage Use of unapproved third party power supply accessories may damage the ...

Page 171: ... to release the clasp at the midpoint of the left side of the phone see a in step 5 5 Run your thumbnail around the hairline opening to release the upper left and top clasps You may hear a sound when the clasp releases 6 Run your thumbnail around the hairline opening to release the bottom left and bottom clasps End at b 7 Swing the body of the phone out of the back cover as if the right side were ...

Page 172: ...place the back cover Insert the ringer switch into the hole provided for it on the right side of the back cover 11 Press the back cover and the body of the phone together at each pair of clasps You can feel the clasps engage 12 Press and hold power on the upper left corner of your phone until you see the Palm logo on the screen approximately five seconds Then wait until your phone completes startu...

Page 173: ...en to turn on after removing and replacing the battery Removing the battery turns off your phone completely so you can t just press power to turn on the screen Instead press and hold power until you see the Palm logo on the screen approximately five seconds Then wait until your phone completes startup NOTE If your phone does not turn on after you press and hold power you need to charge the battery...

Page 174: ...und when the clasp releases 6 Run your thumbnail around the hairline opening to release the bottom left and bottom clasps End at b 7 Swing the body of the phone out of the back cover as if the right side were a hinge I can t get the back cover on 1 Insert the ringer switch into the hole provided for it on the right side of the back cover ...

Page 175: ...press power Drag up to unlock the screen 3 Look closely at the screen If the display appears but is faint try adjusting the screen brightness see Change screen brightness 4 If the problem persists connect your phone to the AC charger see Charge the battery If you see a faint display try to restart your phone see Restart your phone 5 If you don t see a display or the screen doesn t respond to taps ...

Page 176: ... screen Gesture area If you cannot make the back gesture check to see if you have the next previous app gestures turned on see Turn advanced gestures on off If so you need to make a short swipe left for the back gesture and a full swipe right or left for the next or previous open app Likewise you can t use the next previous app gestures unless you turn them on see Turn advanced gestures on off You...

Page 177: ...uth Make sure you are not covering the microphone with your cheek or chin Check the signal strength icon If the signal is weak try to find an area with better coverage see Signal strength is weak I hear static or interference Check the signal strength icon If the signal is weak try to find an area with better coverage see Signal strength is weak If you re using a hands free device enabled with Blu...

Page 178: ... support to see a list of supported devices I lost the connection between my phone and my Bluetooth headset If your headset isn t working delete the existing pairing see Delete a device and create a new one see Set up and use a Bluetooth hands free device I hear static or interference when using my hands free device Try moving your phone closer to the hands free device Audio quality degrades as th...

Page 179: ...e account providers that sync with more than one app for example Google if you do not want to sync an application with that provider s online account you can remove that account from within the application The online account continues to sync with any other related applications IMPORTANT You cannot remove individual Exchange account applications If you remove your Exchange account from one applica...

Page 180: ...s not enough free memory to synchronize 1 Tap the center of the gesture area to display Card view 2 Scroll through the cards and note how many applications are open 3 Close any application you are not using by throwing its card off the top of the screen If the problem persists see Making room on your phone for other suggestions A notification tells me that the server cannot be reached Make sure yo...

Page 181: ...f the account settings have changed I have problems sending and receiving email Make sure your phone is on and that your data connection to your mail server or email service provider has not been interrupted see Turn the phone on off Short periods of time when email is unavailable are common due to server problems or poor wireless coverage If you have problems sending or receiving mail for an exte...

Page 182: ...of the date in which case all messages continue to appear in your Inbox see Enter advanced account settings Messaging I can t send or receive text or multimedia messages Make sure that your phone is on see Turn the phone on off For multimedia messages do the following Contact AT T to verify that messaging services have been correctly activated on your phone and that they are available at your loca...

Page 183: ... addresses that are more complex for example if you enter the address www palm com support it may actually go to the web address http www palm com us support If your phone s browser can t follow the redirect enter the web address in a desktop browser and read the actual web address in the address bar Then enter the actual address in your phone s browser An image or map is too small on my screen Do...

Page 184: ...contact universal search searches on the primary profile only Scroll through the contact match results to make sure that universal search did not return a different match for your contact from the one you were expecting For example suppose you re searching for your friend Ed Smith s contact info You have three contact entries for Ed that are linked and the primary entry happens to be the one liste...

Page 185: ...ic For a list of supported video file types see Videos When I open the drive representing my phone from my computer I see subfolders Do I need to move my files into these folders The default folders are there to help you organize files you copy to and from your computer But you can copy files from your computer into any folder you want you can create your own folders or just drag your files to the...

Page 186: ...Web bookmarks are part of the data backed up to your Palm profile After a full erase a bookmark is restored with a generic thumbnail icon After you revisit the page for which you created the bookmark a thumbnail icon is restored Updates I dismissed a system update notification and now I don t know how to get the update on my phone If you have a phone network connection or a Wi Fi connection and th...

Page 187: ...r system updates 4 Delete the most recently installed application or the application you think is causing the problem from your phone see Delete an application 5 Perform a backup see Back up your information 6 Erase the applications you installed using the Erase Apps Data option see Erase data and reset your phone 7 Enter your Palm profile email address and password to restore your backed up infor...

Page 188: ...ur phone and your computer or delete large files from your phone see Delete a message You may also want to empty the deleted items folder Web Delete stored web browsing information by clearing your history cookies and cache see Customize web browser settings Third party applications You can delete infrequently used applications see Delete an application ...

Page 189: ...ure to close the message and return to your list of messages Or when you finish writing a memo make the back gesture to close and save the memo and return to the display of all your memos See Go up one level in an app back gesture Making the back gesture is also the way you save your work in many apps If you don t see a Done button make the back gesture to save your work card A minimized view of a...

Page 190: ...an also manually link and unlink contacts merged view A feature on your phone that displays data from several sources in a single view but keeps the sources of your data separate Let s say you use Google calendar for your personal events and your company s Outlook calendar for business events Your phone s Calendar application displays events from both calendars in a single view called All Likewise...

Page 191: ...nt List view in the Email application See Set email preferences swipe A light fast horizontal movement with the finger from right to left or left to right on the touchscreen or the gesture area Sym key The key you use to enter symbols and accented characters Press Sym to open the full table of symbols Press Sym plus a letter key to narrow the table to symbols associated with that letter for exampl...

Page 192: ...192 Terms ...

Page 193: ... Contacts Calendar Tasks Email Sync Yes Yes All data from all affected apps is simultaneously deleted Facebook Contacts Calendar Contacts Calendar Transfer from web to phone Photos Transfer upload from phone to web Photos only Contacts and Calendar only Only info in that app is deleted info remains in other apps Google My Contacts Calendar Messaging Email Sync Yes Yes Only info in that app is dele...

Page 194: ...ed Photobucket Photos Transfer upload from phone to web Yes No Only info in Photos is deleted Yahoo Contacts Calendar Messaging Email Contacts transfer from web to phone Calendar Sync Contacts No Calendar Yes Yes Only info in that app is deleted info remains in other apps Table 1 Online accounts available for Palm webOSTM phones Account Applications that display data from this account Relationship...

Page 195: ...3 T3 Microphone mute option TTY compatible Ringer switch Processor technologies Qualcomm MSM7227 integrated application processor and modem chipset Battery Rechargeable lithium ion 1150mA hr power capacity Removable Operating system Palm webOS platform Camera 2 megapixel LED flash Auto exposure Auto white balance Geotagging VGA 30FPS MPEG 4 video AAC audio Size 4 37in x 2 17in x 0 43in 111 0mm x 5...

Page 196: ... brightness Keyboard Physical QWERTY keyboard Sensors Ambient light Accelerometer Proximity Memory 8GB 7GB user available USB mass storage support Connector microUSB connector with USB 2 0 Hi Speed Included Palm webOS applications at time of purchase Amazon MP3 App Catalog Calculator Calendar Camera Contacts Doc View Email Memos Messaging integrated SMS MMS and IM Music PDF View Phone Photos Tasks...

Page 197: ...ns 197 Included third party applications at time of purchase AT T Navigator Google Maps YouTube YPmobile Operating temperature range 32 F to 113 F 0 C to 45 C 5 to 90 RH Table 1 Specifications Category Description ...

Page 198: ...198 Specifications ...

Page 199: ...e label Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Antenna Care Unauthorized Modifications Use only the supplied integral antenna Unauthorized antenna modifications or attachments could damage the unit and may violate FCC regulations Industry Canada Operation is subject to the following two condit...

Page 200: ...heets fs193 en index html WHO Fact sheet 193 June 2000 Hearing Aid Compatibility HAC Using Your Phone With a Hearing Device Your device has been tested for hearing aid compatibility Your Palm Pixi Plus phone has an M3 T3 rating For additional HAC information including the HAC rating of this product please refer to palm com hac When some wireless phones are used near some hearing devices hearing ai...

Page 201: ...luggage on commercial flights Spare batteries can only be transported in carry on luggage For more information http safetravel dot gov whats_new_batteries html Protecting Your Battery The guidelines listed below help you get the most out of your battery s performance Recently there have been some public reports of wireless phone batteries overheating catching fire or exploding It appears that many...

Page 202: ...ical and personal electronic devices Most but not all electronic equipment is shielded from RF signals and certain electronic equipment may not be shielded against the RF signals from your phone Pacemakers The Health Industry Manufacturers Association recommends that a minimum separation of 15 centimeters 6 inches be maintained between a phone and a pacemaker to avoid potential interference with t...

Page 203: ...lso been associated in some studies with tinnitus a ringing in the ear hypersensitivity to sound and distorted hearing Individual susceptibility to noise induced hearing loss and other potential hearing problems varies The amount of sound produced by a portable audio device varies depending on the nature of the sound the device the device settings and the headphones You should follow some common s...

Page 204: ...y Also check with the manufacturer of any equipment that has been added to the vehicle Driving Safety Driving Safety Tips Overview Always obey all laws and regulations on the use of the phone in your driving area Safety Your most important call The Wireless Industry reminds you to use your phone safely when driving 1 Get to know your phone and its features such as speed dial and redial 2 Use a han...

Page 205: ... while unable to hear these sounds could cause an accident Let your judgment prevail The Device Software is only an aid Make your driving decisions based on your observations of local conditions and existing traffic regulations The Device Software is not a substitute for your personal judgment Hands Free Capability All CTIA Certified portable products provide the consumer with a toll free number f...

Page 206: ...may want to take extra precautions to protect your electronic equipment against ESD Owner s record The model number regulatory number and serial number are located on a nameplate inside the battery compartment Record the serial number in the space provided below This will be helpful if you need to contact us about your phone in the future Product Palm Pixi Plus phone Model Serial No ...

Page 207: ... view 125 album headers 119 albums See specific types alerts See alarms notifications All Calendars view 101 All inboxes 68 all day events 103 See also calendars events alternate characters 31 Amazon accounts 126 184 Amazon MP3 service 126 128 157 184 185 AMR files 124 animations 6 8 antenna 199 AOL accounts 68 App Catalog 39 41 157 application menu 34 189 application search 189 application update...

Page 208: ...100 101 106 179 troubleshooting 183 184 call forwarding icons 12 call history 56 59 80 See also phone calls call waiting 58 62 caller IDs 60 62 94 118 camera 116 184 195 capitalization 30 Caps Lock 30 car kits 61 99 Card view 6 25 27 29 189 See also wallpaper cards defined 189 Certificate Manager 162 Change Login Settings option 72 Change Wallpaper option 164 characters 10 charging batteries 16 17...

Page 209: ... default accounts calendar 106 contacts 98 email 78 default applications 161 Default Event Duration option 106 Default Event Reminder option 105 delete gesture 25 deleting See also erasing alarms 112 applications 30 188 billing accounts 42 Bluetooth devices 146 bookmarks 136 137 browsing history 138 calendar events 104 certificates 163 contacts 97 conversations 84 cookies 138 email 71 77 email acc...

Page 210: ...82 email accounts 68 72 accessing 68 changing 72 default 78 deleting 72 multiple 69 preferences for 71 72 reordering 79 setting up 68 70 troubleshooting 180 181 182 email addresses changing 159 entering 71 72 saving 75 Email application 68 79 email service providers 68 181 182 emergency phone numbers 54 emoticons 82 83 erasing data 159 160 161 185 186 See also deleting ESMTP authentication 182 Eve...

Page 211: ...ility See HAC help 8 187 See also troubleshooting Help application 8 history lists 138 hotspot 130 HSDPA data network 11 57 181 I iCal on Mac 47 icons airplane mode 11 battery 16 data connection 181 data services 181 Launcher 29 minimizing web pages as 135 notifications 176 Quick Launch 29 signal strength 177 title bar 11 viewing Google maps and 138 IM See instant messages images 75 183 See also p...

Page 212: ...r 87 pictures and 119 saving contact information 84 sending 57 80 82 troubleshooting 182 multitasking 6 25 music 124 126 answering phone and 55 copying 43 deleting 126 information about 127 listening to 61 124 playback controls 125 as ringtones 166 185 searching for 125 126 troubleshooting 184 185 Music application 124 126 mute 57 72 N names changing Bluetooth device 146 device 160 dialing by 54 s...

Page 213: ...ngtones for 94 166 searching and 6 searching for contacts and 61 second 58 sending to voicemail 56 shortcuts for 63 switching 58 phone headsets 60 61 178 Phone Reset Options settings 160 photo albums 117 120 photo roll album 117 Photobucket accounts 194 photos See pictures Photos application 117 120 pictures 116 120 accounts for 119 albums and 117 backup summary 158 caller IDs with 94 118 copying ...

Page 214: ...en 164 165 Palm profile 159 Select All feature 33 sending addresses 141 conversation messages 80 directions 141 document files 149 email 68 73 79 instant messages 85 multimedia messages 57 82 music 124 PDF files 152 pictures 81 119 182 text messages 81 82 videos 182 sensors 196 Set a ringtone option 94 Set due date for all command 109 Set speed dial command 95 setting up billing accounts 41 email ...

Page 215: ...4 sending 80 81 82 troubleshooting 182 text selection gestures 24 25 text telephones See TTY TDD devices third party applications adding 39 included 197 internal memory and 188 synchronization through 48 49 180 troubleshooting 187 third party software 43 throwing gesture 22 thumbnail images 116 time 159 time formats 159 Tips Help application 8 title bar icons 11 Top view 12 touchscreen 11 20 196 S...

Page 216: ...4 opening 134 137 refreshing 134 returning to recently viewed 137 setting display options for 134 troubleshooting access to 183 web based email 68 70 webOS operating system 6 191 websites accessing secure 134 blocking popups from 138 browsing 131 connecting to 130 134 customer support 8 disabling JavaScript for 138 internal memory and 188 music from 124 opening a second browser 134 searching for 1...

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