158
Help
5.
If problems persist and you’re synchronizing through a USB hub, try
connecting the HotSync cable to a different USB port, or directly to your
computer’s built-in USB port.
6.
Uninstall Palm Desktop.
7.
Reboot your computer.
8.
Reinstall Palm Desktop.
HotSync Operation Starts But Stops Without Finishing
As you complete the following steps, perform a HotSync operation after each step.
If the synchronization is successful, you do not need to complete the remaining
steps. If the synchronization is not successful, continue to the next step.
1.
If you upgraded from a previous Palm Powered device, there may be conflicts
with some of the files from your previous device.
Locate your
Backup
folder (Windows: C:\Program Files\Handspring\user
name; Macintosh: Mac HD\Applications\Palm\Users\user name).
Move the Backup folder to another location.
Perform a HotSync operation.
Manually reinstall any third-party applications you want on your new phone,
from the items in the old Backup folder you moved.
2.
(
Windows only
) If the Windows New Hardware Wizard appears, the HotSync
process may be timing out before the wizard completes its job. Follow all
instructions in the New Hardware Wizard, and attempt another HotSync
operation.
3.
Uninstall Palm Desktop.
4.
Reboot your computer.
5.
Reinstall Palm Desktop.
Tip:
The HotSync Log can tell you when and why synchronization stopped. Right-click the
HotSync Manager icon
in your Windows System Tray and select
View Log
.
Start Here.book Page 158 Monday, September 8, 2003 11:13 AM
Summary of Contents for 600
Page 2: ...Start Here book Page d Monday September 8 2003 11 13 AM ...
Page 18: ...6 Setting Up Start Here book Page 6 Monday September 8 2003 11 13 AM ...
Page 34: ...22 Connecting Start Here book Page 22 Monday September 8 2003 11 13 AM ...
Page 35: ...23 Basics of Your PCS Phone Start Here book Page 23 Monday September 8 2003 11 13 AM ...
Page 133: ...121 Customizing Your Treo Start Here book Page 121 Monday September 8 2003 11 13 AM ...
Page 159: ...147 Help Start Here book Page 147 Monday September 8 2003 11 13 AM ...
Page 177: ...165 Glossary Start Here book Page 165 Monday September 8 2003 11 13 AM ...
Page 181: ...169 Safety and Warranty Information Start Here book Page 169 Monday September 8 2003 11 13 AM ...
Page 226: ...Start Here book Page 214 Monday September 8 2003 11 13 AM ...
Page 227: ...Start Here book Page 215 Monday September 8 2003 11 13 AM ...
Page 228: ...Start Here book Page 216 Monday September 8 2003 11 13 AM ...