Palm 600, User Manual

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Help
The Treo Won’t Connect to the Internet
Your Treo supports PCS Vision, a way to connect to the Internet that is persistent,
faster, and more reliable than a regular dial-up connection. All Sprint customers
can connect to the Internet, but to avoid high per-minute charges, we recommend
that you subscribe to a PCS Vision plan.
Press and hold the Wireless Mode button to turn off Wireless Mode. Then,
turn Wireless Mode back on again.
Perform a soft reset (see page 152).
Contact Sprint to verify that your subscription plan includes PCS Vision
services, that these services have been correctly activated, and to confirm your
user name and password. Sprint should also be able to tell you if there are any
outages in your area.
Confirm that high-speed data services are correctly configured on your Treo:
1. Press Applications Launcher .
2.
Choose the pick list in the upper-right corner, then select
All
.
3.
Choose the
Prefs
icon .
4.
Choose the pick list in the upper-right corner, then select
Network
.
5. If the Service field says Untitled , choose the Service pick list, then select
PCS Vision
. If PCS Vision does not appear in the list, call Sprint for assistance.
I Can’t Send or Receive Picture Mail or SMS Messages
Make sure Wireless Mode is turned on (see page 27).
Contact Sprint to verify that your service plan includes the appropriate
messaging services, that these services are correctly activated, and that
messaging services are currently available at your location. (Sprint should be
able to tell you if messaging services are experiencing transmission delays.)
If possible, contact the recipient or sender of the message and make sure the
receiving device can handle the type of file that is being sent.
Start Here.book Page 156 Monday, September 8, 2003 11:13 AM