Pacific energy Pacific Wood Insert DESIGN-D, Installation And Operating Instructions Manual

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Troubleshooting
Problem Cause Cure
Excessive Creosote 1) Wood is too wet - Use dry wood
Buildup
2) Turning down air control - Do not turn down until:
too soon a) there is a good bed of coals
b) the wood is charred
3) Draft too low - Improper chimney height and/or diameter
- Chimney plugged or restricted, check flue
- Provide outside air for combustion
Glass is Dirty 1) See 1, 2, and 3 above
2) Door Gasket leakage - Replace gasket
- Check latch
Low Heat Output 1) Wood is wet - Use dry wood
2) Fire too small - Build a larger fire
3) Area too large
4) Poor insulation or open concrete
Won't Burn Overnight 1) Air control set too high - Set control lower
2) Not enough wood - Unsplit wood is preferred for overnight burns
3) Possible air leak - Door gasket needs changing
Refer Gasket Maintenance Kit
Stove Won't Burn 1) Combustion air supply - Check outside air supply for obstructions
is blocked (see Combustion Air section)
2) Draft too low - Chimney plugged or restricted
Inspect and clean
- Chimney oversized or otherwise unsuitable
Consult Dealer