21
SOLVING PROBLEMS (cont.)
Check
Suggested solution
Further checks, if there is still a problem
Can you see a picture
on your TV screen?
Your TV and other equipment may not be
turned on. Check that they are plugged
into AC power outlets and turned on.
Note:
In the General Settings screen,
“AC Outlet” may be set to “On with
cable box (Settop)”. If you have
connected your TV to the POWER
OUTLET (AC outlet) on your home
terminal, the setting “On with cable box
(Settop)” means that, when you turn off
your home terminal, your TV will turn
off, and, when you turn on your home
terminal, your TV will turn on. You may
wish to keep this feature, or you may
wish to set “AC Outlet” to “Always on”.
Make sure the bypass feature is turned OFF (the
word
BYPASS
on the front panel is not lighted).
Check that you have selected the appropriate AV
input on your TV: DVI, COMPONENT VIDEO
(YPbPr) or VIDEO IN (depending on how your
system is connected up).
If the video path between your home terminal and
your TV loops through other equipment (such as a
VCR) you may need to turn off this equipment for
the loopthrough to work.
If your TV is connected to the DVI connector,
check if the screen resolution is set to
480i
(see
page 16). There is no output from the DVI
connector for this resolution setting, so set a
different one. Also, the component video (YPbPr)
jacks on some HDTVs do not accept a
480i
input.
Is the picture distorted
or too small?
Please see the next page
Check that the screen resolution and
aspect ratio, as set on your home
terminal, are appropriate for your TV
(see pages 16 and 17). Change them if
necessary.
If the screen resolution and aspect ratio seem to be
correct, try to improve the picture by using the
zoom control on your TV’s remote control or the
appropriate button on your home terminal’s
remote control (consult the instructions that came
with your TV and remote control).
YES
NO
NO
YES