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21

SOLVING PROBLEMS (cont.)

Check

Suggested solution

Further checks, if there is still a problem

Can you see a picture 
on your TV screen?

           

Your TV and other equipment may not be 
turned on. Check that they are plugged 
into AC power outlets and turned on.

Note:

 In the General Settings screen, 

“AC Outlet” may be set to “On with 
cable box (Settop)”. If you have 
connected your TV to the POWER 
OUTLET (AC outlet) on your home 
terminal, the setting “On with cable box 
(Settop)” means that, when you turn off 
your home terminal, your TV will turn 
off, and, when you turn on your home 
terminal, your TV will turn on.  You may 
wish to keep this feature, or you may 
wish to set “AC Outlet” to “Always on”.

Make sure the bypass feature is turned OFF (the 
word 

BYPASS

 on the front panel is not lighted).

Check that you have selected the appropriate AV 
input on your TV: DVI, COMPONENT VIDEO 
(YPbPr) or VIDEO IN (depending on how your 
system is connected up).
If the video path between your home terminal and 
your TV loops through other equipment (such as a 
VCR) you may need to turn off this equipment for 
the loopthrough to work.
If your TV is connected to the DVI connector, 
check if the screen resolution is set to 

480i

 (see 

page 16). There is no output from the DVI 
connector for this resolution setting, so set a 
different one. Also, the component video (YPbPr) 
jacks on some HDTVs do not accept a 

480i

 input.

Is the picture distorted 
or too small?

           

Please see the next page

Check that the screen resolution and 
aspect ratio, as set on your home 
terminal, are appropriate for your TV 
(see pages 16 and 17). Change them if 
necessary.

If the screen resolution and aspect ratio seem to be 
correct, try to improve the picture by using the 
zoom control on your TV’s remote control or the 
appropriate button on your home terminal’s 
remote control (consult the instructions that came 
with your TV and remote control).

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Summary of Contents for DC550P

Page 1: ......

Page 2: ...nology plc PowerKEY and the PowerKEY design are registered trademarks of Scientific Atlanta Inc Other trademarks listed herein are the property of their respective owners The model and serial number of your Pace DC550P home terminal are on a label on its base This manual with related information is available on the Pace website at www pacemicro com manuals asp Copyright 2003 Pace Micro Technology ...

Page 3: ... DE CHOC ELECTRIQUE NE PAS OUVRIR ATTENTION Other warnings TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE THE COVER OF YOUR HOME TERMINAL THERE ARE NO USER SERVICEABLE PARTS INSIDE IT TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK DO NOT EXPOSE THIS HOME TERMINAL TO RAIN OR MOISTURE DO NOT PERFORM ANY SERVICING UNLESS YOU ARE QUALIFIED TO DO SO REFER ALL SERVICING TO QUALIFIED SERVICE PERSONNEL ...

Page 4: ...lades and a third grounding prong The wide blade or the third prong are provided for your safety If the provided plug does not fit into your outlet consult an electrician for replacement of the obsolete outlet 10 Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus 11 Only use attachments accessories s...

Page 5: ...ccessory recommended by the manufacturer See also item 12 in the Important Safety Instructions Ventilation Slots and openings in the casing of your home terminal are provided for ventilation to ensure reliable operation of your home terminal and to protect it from overheating never block the ventilation openings by placing your home terminal on a bed sofa rug or other similar surface never cover t...

Page 6: ...must not locate an outside antenna system in the vicinity of overhead power lines or other electric light or power circuits or where it can fall into such power lines or circuits When installing an outside antenna system you must take extreme care to avoid touching such power lines or circuits as contact with them might be fatal Transporting Move the combination of home terminal and cart with care...

Page 7: ...r or hair drier The CABLE IN connector is designed for connection to a cable network only You must not connect any other equipment such as a VCR to this input POWER INPUT Safety aspects of connections Full details of the rear panel are on page 8 Connecting Do not connect your home terminal or any other equipment such as a TV or VCR to the power supply until you have properly connected all the othe...

Page 8: ...id using the Web if you are tired or have lost some sleep Regulatory information CAUTION Do not attempt to modify your home terminal without written authorization from the manufacturer Unauthorized modification could void your authority to operate your home terminal NOTE Your home terminal has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the F...

Page 9: ...ONS AND IS IN VIOLATION OF THE FCC RULES PART 15 RISQUE DE CHOC ELECTRIQUE NE PAS OUVRIR ATTENTION IR TRANSMIT IR RECEIVE POWER OUTLET 500 W max CABLE IN From cable service provider AUDIO IN Audio baseband input stereo L and R AUDIO OUT Audio baseband outputs stereo L and R DIGITAL VISUAL INTERFACE DVI Video output for digital HDTV It is a digital only DVI D interface COMPONENT VIDEO OUT Component...

Page 10: ...r VCR OPTICAL AUDIO OUT Connect to the optical digital audio input on optional digital audio equipment OPTICAL AUDIO IN Connect to any digital audio output that loops through your home terminal S VIDEO OUT Connect to the S video baseband input if present on typically your VCR COMPONENTVIDEO OUT If your HDTV does not have a DVI see above connect your HDTV here COMPONENTVIDEO IN Connect equipment su...

Page 11: ...e AC power supply until you have properly connected all the other cables Do not defeat the safety purpose of the polarized plugs on power cords A polarized plug has two blades with one wider than the other This plug fits into the outlet in only one way match the wide blade of the plug to the wide slot of the outlet Disconnect your home terminal from the AC power supply before you disconnect any ot...

Page 12: ...ION Pour toute réparation n utiliser que des pièces de rechange identiques OUT IN THIS DEVICE IS INTENDED TO BE ATTACHED TO A RECEIVER THAT IS NOT USED TO RECEIVE OVER THE AIR BROADCAST SIGNALS CONNECTION OF THIS DEVICE IN ANY OTHER FASHION MAY CAUSE HARMFUL INTERFERENCE TO RADIO COMMUNICATIONS AND IS IN VIOLATION OF THE FCC RULES PART 15 RISQUE DE CHOC ELECTRIQUE NE PAS OUVRIR ATTENTION IR TRANSM...

Page 13: ...hen servicing use only identical replacement parts ATTENTION Pour toute réparation n utiliser que des pièces de rechange identiques OUT IN THIS DEVICE IS INTENDED TO BE ATTACHED TO A RECEIVER THAT IS NOT USED TO RECEIVE OVER THE AIR BROADCAST SIGNALS CONNECTION OF THIS DEVICE IN ANY OTHER FASHION MAY CAUSE HARMFUL INTERFERENCE TO RADIO COMMUNICATIONS AND IS IN VIOLATION OF THE FCC RULES PART 15 RI...

Page 14: ...ved all its data from the cable including any updates that are available NOTES It is important that unless there is a lightning storm or you will be away from your home for a long time you do not unplug your home terminal at the wall AC outlet or do not switch it off there if the outlet has a switch Your home terminal can not be updated with new features through the cable if it is disconnected fro...

Page 15: ...u activate baseband loopthrough your home terminal loops various inputs on its rear panel to corresponding outputs as shown in the table below You need to do this if you have connected a DVD player or similar equipment and wish to watch it on your TV To activate baseband loopthrough simply turn off your home terminal by pressing the CBL button on the remote or the power button on the front panel W...

Page 16: ...ple an emergency alert message is received HDTV Lights for a high definition source signal and during display setting see page 16 Smart card slot display button To select appropriate screen resolution aspect ratio etc select button To select items in menus guides Shows the program channel number or the time or sometimes other information As long as your home terminal is receiving power the display...

Page 17: ...t until the time or channel number appears in the display Note that 480i is standard definition NTSC 480P is enhanced digital TV and 720P and 1080 in fact 1080i are HDTV Generally the output at the DVI or YPbPr connector will be at the resolution you set irrespective of the resolution of the video source The main exception to this is the setting PASS which passes though the source resolution uncha...

Page 18: ... display then press the select button marked to save the setting If you do not wish to make any changes press exit until the time or channel number appears in the display It is likely that you can also adjust the fit of the picture to your TV screen using the zoom feature assigned to one of the buttons on your TV s remote control or your home terminal s remote control If when you have set the corr...

Page 19: ...isplay CCOn If closed captioning is currently turned on HDTV is lighted above CCOn 5 Press ch or ch to cycle between CCOn and CCOF If closed captioning is currently turned off HDTV is lighted above CCOF 6 To change the status of closed captioning display the setting you want on the front panel display then press the select button marked to save the setting If you do not wish to make any changes pr...

Page 20: ... from the channel that your home terminal is tuned to The number of the channel it is tuned to is shown on its front panel You can record on your VCR the channel that your home terminal is tuned to This means that when the bypass is on you can watch a regular analog channel on your TV and at the same time record a different channel digital or analog on your VCR When the bypass is off you will see ...

Page 21: ...ontrol operate your home terminal Please see the next page Your home terminal may not be turned on Check if the light around the power button on the front panel is green If it is red press the power button on the front panel to turn on your home terminal Check that nothing is blocking the path from your remote control to the front panel or remote eye if you are using one Check that your remote con...

Page 22: ... COMPONENTVIDEO YPbPr orVIDEO IN depending on how your system is connected up If the video path between your home terminal and your TV loops through other equipment such as a VCR you may need to turn off this equipment for the loopthrough to work If your TV is connected to the DVI connector check if the screen resolution is set to 480i see page 16 There is no output from the DVI connector for this...

Page 23: ...ear only mono sound first check that the program is likely to have stereo sound an old movie for example may not be in stereo Can you see and hear a DVD that you are trying to play For the signal to loop through your home terminal from a DVD or similar equipment to reach your TV you must activate baseband loopthrough by turning off your home terminal Check that all the audio and video cables are s...

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Page 27: ...www pacemicro com Pace and are trademarks and or registered trademarks of Pace Micro Technology plc This document is printed on environmentally friendly totally chlorine free paper from sustainable managed forests ...

Page 28: ...e select button marked on the front panel to highlight the setting for that item 3 Press the front panel ch or ch button or the up or down arrow on your remote until the setting you want appears The current setting for each item is in brackets e g 4 3 4 Press select on the front panel or remote to save the displayed setting as the current setting for that item If you do not want to save the settin...

Page 29: ... have provided them The standard service is Digital 1 Caption Style has two available settings Viewer and Program You must select Viewer to save the closed caption settings that you the viewer have made in this menu These settings will then be used for all the closed captions that you will see on your TV You need to do this to override the settings that the caption authors use for them the caption...

Page 30: ...pect ratio setting The remote control that is supplied with your home terminal should have a button labeled If it has you can use this to zoom the picture in various ways if necessary to make it fill the screen or to eliminate distortion see the examples overleaf Your HDTV itself may have zoom features that also affect how the picture displays There are also several ways in which theTV picture con...

Page 31: ...0p and 4 3 Press button Press button Picture sizes you may see depending on the different ways the picture can be transmitted Pressing the button once causes a stretching of the picture so that it fits the screen from side to side However you may prefer to press again to zoom EXAMPLE 2 you have a 16 9 HDTV connected by DVI or COMPONENT VIDEO jacks and the menu settings are 1080i or 720p and 16 9 P...

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