Overhead door OverDrive, User Manual

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STB
SELF-DIAGNOSTIC TROUBLESHOOTING
Drive Screw
• Lubricate drive screw.
– Use GLU4 lubricant.
Use only GLU4 lubricant, because other
lubricants may damage operator.
7
....
MAINTENANCE cont’
FOR HELP-1.800.929.3667 OR OVERHEADDOOR.COM
YEARLY
ON ON NORMAL OPERATION NONE REQUIRED
OFF
OFF
1.POWER HEAD NOT POWERED
2.WIRING FROM POWER HEAD BAD 1.CHECK BREAKERS, FUSES, PLUGS
2.CHECK WIRING FOR OBVIOUS SHORTS
OFF ON
1.WIRING TO SOURCE MISSING OR BAD
2.POWER HAS BEEN INTERRUPTED 1.CHECK WIRING
2.REMOVE POWER AND REAPPLY
2 BLINKS , PAUSE (REPEAT) ON
1.BEAM NOT ALIGNED 2. BEAM OBSTRUCTED
3.SENSOR DEFECTIVE 1.CHECK ALIGNMENT 2. CHECK FOR OBSTRUCTION
3.CALL CUSTOMER SERVICE
1.WIRE TO SENSOR MISSING OR BAD
2.SENSOR DEFECTIVE
1.CHECK WIRING
2.CALL CUSTOMER SERVICE
OFF
ON
1.SENSOR RECEIVING INTERFERENCE 1.ATTEMPT TO DETERMINE SOURCE OF INTERFERENCE
2.CALL CUSTOMER SERVICE
ON
1.SOURCE NOT SENDING PULSES
2.SOURCE DEFECTIVE 1.CALL CUSTOMER SERVICE
2.CALL CUSTOMER SERVICE
NOTE: IF OPERATING PROBLEM EXISTS, THE DOOR CAN BE CLOSED IF YOU: 1. DISCONNECT THE STB SYSTEM FROM THE OPERATOR AND 2. HOLD WALL CONTROL BUTTON
DOWN UNTIL DOOR IS CLOSED. (REMOTE CONTROL & WIRELESS KEYPAD WILL NOT WORK WITHOUT STB)
TROUBLESHOOTING GUIDE
CAUTION
SOURCE (RED LED) SENSOR (GREEN LED) INDICATED CONDITION REQUIRED ACTION
2 BLINKS , PAUSE (REPEAT)
3 BLINKS , PAUSE (REPEAT)
4 BLINKS , PAUSE (REPEAT)
1 . RESET OPERATOR—UNPLUG AND WAIT 5 SECONDS. PLUG BACK IN AND
ACTIVATE FROM WALL CONTROL.
4 BLINKS , PAUSE (REPEAT)
*NOTE: THE STATUS LED IS LOCATED UNDER THE LENS COVER. THE GREEN LED WILL TURN ON, THEN OFF WHEN POWER IS APPLIED TO OPERATOR. IF LED STAYS ON–CHECK
CONTROLLER BOARD
(QUALIFIED SERVICE REPRESENTATIVE) PAGE 6 ITEM 1H
.
INDICATION* PROBLEM
WHAT TO DO
REFERENCE
5 BLINKS , PAUSE (REPEAT)
6 BLINKS , PAUSE (REPEAT)
7 BLINKS , PAUSE (REPEAT)
1 BLINK , PAUSE (REPEAT)
2 BLINKS , PAUSE (REPEAT)
3 BLINKS , PAUSE (REPEAT)
8 BLINKS , PAUSE (REPEAT)
MOTOR DRIVE BOARD INTERRUPT
1 . FIRST CYCLE WILL RUN AT SLOW SPEED. NORMAL OPERATION RESTORED
1 . CHECK DOOR CONDITION.
NOTE: THIS OPERATOR IS EQUIPPED WITH AN AUTOMATIC GARAGE DOOR
BALANCE DETECTION SYSTEM. AN IMPROPERLY BALANCED DOOR,
DAMAGED OR WORN COUNTERBALANCE SPRING, BINDING DOOR HARD-
WARE OR ROLLERS MAY RESULT IN A “ONE BLINK” SIGNAL.
2 . CONTACT CUSTOMER SERVICE FOR FURTHER ASSIS-
TANCE.
IF THE PROBLEM REOCCURS
OPERATOR
SELF-DIAGNOSTIC TROUBLESHOOTING
OPERATION NOT RESTORED 1 . CHECK FUSE ON MOTOR DRIVE BOARD (QUALIFIED SERVICE REPRESENTATIVE).
2 . CHECK DOOR CONDITION.
3 . MAKE SURE RIBBON CABLE FROM MOTOR DRIVE BOARD IS PROPERLY
INSERTED INTO CONTROL BOARD (QUALIFIED SERVICE REPRESENTATIVE).
4 . CONTACT CUSTOMER SERVICE FOR FURTHER ASSISTANCE.
CONTROLLER BOARD INTERRUPT 1 . RESET OPERATOR—UNPLUG AND WAIT 5 SECONDS. PLUG BACK IN AND
ACTIVATE FROM WALL CONTROL.
2 . MAKE SURE RIBBON CABLE FROM MOTOR DRIVE BOARD IS PROP-
ERLY INSERTED INTO CONTROL BOARD (QUALI-
FIED SERVICE REPRESENTATIVE). 3 . CONTACT CUSTOMER SERVICE
FOR FURTHER ASSISTANCE.
OPERATOR OVERHEATED OR
OVERCYCLED 1 . DO NOT UNPLUG OPERATOR.WAIT 10 MINUTES FOR INTERNAL CLOCK TO
PROVIDE ADDITIONAL CYCLES. CYCLES ARE RESTORED AT A RATE OF
5 CYCLES PER 10 MINUTES AT REST.
2 . CONTACT CUSTOMER SERVICE FOR FURTHER ASSISTANCE.
FORCE SETTINGS INCORRECT
1 . CHECK FORCE SETTINGS.
NOTE: FORCE SETTINGS ARE NOT PRE-SET AT THE FACTORY .
2 . CHECK DOOR CONDITION.
3 . CONTACT CUSTOMER SERVICE FOR FURTHER ASSISTANCE.
SAFE-T-BEAM
®
MALFUNCTION 1 . CHECK SAFE-T-BEAM® SELF-DIAGNOSTIC SYSTEM.
NOTE: SAFE-T-BEAM SYSTEM MUST BE INSTALLED AND OPERATIONAL TO
ALLOW THE DOOR TO CLOSE.
2 . CONTACT CUSTOMER SERVICE FOR FURTHER ASSISTANCE.
WALL CONTROL DOES NOT WORK
1 . CHECK WALL CONTROL WIRING FOR SHORTS, TIGHT STAPLES OR
PINCHED WIRES.
2 . CHECK WIRING CONNECTIONS AT POWER HEAD AND WALL CONTROL.
3 . CONTACT CUSTOMER SERVICE FOR FURTHER ASSISTANCE.
LIMIT SWITCHES NOT WORKING
1 . CHECK LIMIT SWITCH WIRE CONNECTIONS TO TERMINALS ON POWER HEAD.
2 . CHECK FOR SHORTED OR PINCHED WIRES UNDER LIMIT SWITCH BRACKETS.
3 . CONTACT CUSTOMER SERVICE FOR FURTHER ASSISTANCE.
WALL CONTROL LOCKED 1 . VACATION LOCKING SWITCH ON WALL CONTROL IS IN “LOCK” MODE.
UNLOCK VACATION LOCKING SWITCH.
2 . CONTACT CUSTOMER SERVICE FOR FURTHER ASSIS-
1 . SEE DOOR SAFETY GUIDE.
1 . PAGE 6, FIG. 1G.
2 . SEE DOOR SAFETY GUIDE
NOTE . PAGE 21 .
2 . SEE DOOR SAFETY GUIDE
1 . PAGE 17-18.
2 . PAGE 19.
1 . PAGE 10-11.
1 . PAGE 24.
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CUSTOMER SERVICE: 1.800.929.3667 OR www.overheaddoor.com