17
OGM if Extension is unanswered after 25 seconds.
You can record an OGM informing the Caller to Dial 0 for the operator because the Extension is
not answering. To record the Unanswered OGM, Max 7 seconds:
A suggested message is as follows "I am sorry, the Extension you require is not answering,
please Dial 0 for the operator"
Ext 201
Dial:
Password
(beep)
* 223 #
(beep) Record Message Hang Up
To Playback the Unanswered OGM
Ext 201 Dial:
Password
(beep)
* 233 #
(beep) Listen to Message Hang Up
To Assign Operator Extension(s) for the Auto Attendant mode
When the Caller Dials 0 for the operator, Extension 202 will ring, if 202 is busy extension 203 will
ring.
You can program the Extensions of your choice for Operator 1 or Operator 2, which will answer if
Operator 1 is busy.
To Change Operator 1
Ext 201 Dial:
Password
(beep)
*205 (Ext Number) #
(beep) Hang Up
To Change Operator 2
Ext 201 Dial:
Password
(beep)
* 206 (Ext number) #
(beep) Hang Up
To assign all Lines for Auto Attendant
Ext 201
Dial:
Password
(beep)
* 2 0 #
(beep)
Hang Up
To assign a single Line for Auto Attendant
Example – To Assign Line 3 only to Auto Attendant
Ext 201
Dial:
Password
(beep)
* 2 0 0 3 #
(beep) Hang Up
Code Line
To remove the Auto Attendant feature from All Lines
Ext 201
Dial:
Password
(beep)
*21 #
(beep)
Hang Up
Auto Divert to Operator
The factory default setting is for an Incoming caller to be cut off if they do not dial one of the
Extension options.