17
Assign operator extension(s) for the Auto Attendant mode
When the caller dials 0 for the operator, extension 202 will ring, if 202 is busy extension 203 will
ring.
You can program the extensions of your choice for Operator 1 or Operator 2, which will answer if
Operator 1 is busy.
Change Operator 1:
Ext 201 Dial
Password *25 (extension number)
#
Hang up
Change Operator 2:
Ext 201 Dial
Password *26 (extension number)
#
Hang up
Assign all lines
for Auto Attendant
Ext 201 Dial
Password * 20 #
Hang up
Assign a single line
for Auto Attendant
Example: Assign Line 3
only
to Auto Attendant
Ext 201 Dial
Password * 20 03
#
Hang up
Remove the Auto Attendant feature from all lines
Ext 201 Dial
Password *21 #
Hang up
Auto Divert to operator
The factory default setting is for an incoming caller to be cut off if they do not dial one of the
extension options.
This can be changed so that the caller will divert to the operator extension if they do not dial one
of the options.
Ext 201 Dial
Password * 852 1
#
Hang up
Note: If a caller hangs up during the outgoing message, the Operator Extension 202 will still ring.
If this becomes a problem you can always revert to factory default setting as follows:
Ext 201 Dial
Password * 852 0
#
Hang up
Auto-Fax Detect
In Auto Attendant mode the PBX can detect an incoming fax and automatically transfer it to a Fax
machine.
