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11 

 

Least Cost Routing (LCR) for all calls 

Many phone companies offer attractive rates for their national, mobile and international calls. To 
use their services however you will have to prefix all Internationals with a 4,5  or 6 digit access 
code. 

The Orchid PBX can be programmed to automatically insert the phone company's access code for 
all calls starting with 0, as follows: 

To prefix all calls on 

all

 lines with Carrier Call 18185 

Ext 201 Dial

 

Password  * 35  18185 

Hang up 

 

To Cancel LCR Prefix 

Ext 201 Dial

 

Password  * 35 

Hang up 

 

If you only want the LCR function on one line, for example, line 3: 

Ext 201 Dial

 

Password  * 34 

03 

18185 

Hang up 

 

To Cancel LCR on line 3  

Ext 201 Dial

 

Password  * 34 

03 

Hang up 

Accessing IP Calls or a Fixed Cellular Terminal (FCT) 

As currently configured you need to dial 9 to access the BT or Cable line to make outgoing calls. If 
you also have an IP service connected to one or more of your lines you can program a digit 1 

– 8 

to access the IP or FCT service automatically. 

Example 1: Assign Digit 7 to access IP or FCT service on lines 2 and 3 

Ext 201 Dial

 

Password  * 971 

02 

Hang up 

 

To Cancel,  

Dial: 

* 971 #  

Example 2: Assign Digit 8 to access IP or FCT services on line 3 

Ext 201 Dial

 

Password  * 971 

03 

 

To cancel 

Dial * 971 #  

To make IP or FCT calls dial 7 as in example 1, or 8 as in example 2. 

Note:

 If your extensions have been changed for Direct Dial mode you need to dial * in front of the 

7 or 8 above 

Summary of Contents for 416+

Page 1: ...1 Model PBX 416 Programming User Guide...

Page 2: ...r clock 7 Change extension numbers 7 Change the number of digits and lead digit for extensions 7 Assigning incoming calls 8 Add extensions 207 and 208 to ring on line 1 8 Further examples 9 Assign ext...

Page 3: ...otline 15 Music On Hold 15 Check or listen to Music On Hold 15 Auto Attendant DISA 16 Record the Auto Attendant outgoing message OGM 16 Playback the Auto Attendant outgoing Message OGM 16 OGM if the e...

Page 4: ...Operator call 20 Ring back on Busy 20 Transfer calls when busy 21 Transfer all calls to another extension 21 Transfer all calls to your secretary 21 Do Not Disturb mode 21 Select a specific line on a...

Page 5: ...X 416 telephone system Please take time to read through this Programming and User Guide to get the most from your new purchase Installation hints Ensure the On Off switch located on the left hand side...

Page 6: ...time you successfully enter the password you will hear a beep If you make a mistake you will hear a series of beeps If the problem persists see page 24 to reset the password Changing the password Ext...

Page 7: ...en the phone first rings Setting the date and time Note At the end of every successful programming sequence you will hear a confirming beep Set the date On Extension 201 you will need to dial the Pass...

Page 8: ...303 7 008 5555 Hang up Assigning incoming calls This is a useful feature for spreading the incoming call load over certain extensions or a specific line direct to a specific extension This is useful...

Page 9: ...Then enter 12 02 205 12 02 206 Hang up Add extensions 205 206 and 207 to ring on line 3 Ext 201 Dial Password 12 03 205 12 03 206 12 03 207 Hang up Now extensions 201 to 207 will ring on line 3 Assign...

Page 10: ...igured all extensions must Dial 9 for a line Factory Default Setting This can be changed so that extensions automatically access the next available outside line as soon as they pick up the phone Conve...

Page 11: ...assword 34 03 18185 Hang up To Cancel LCR on line 3 Ext 201 Dial Password 34 03 Hang up Accessing IP Calls or a Fixed Cellular Terminal FCT As currently configured you need to dial 9 to access the BT...

Page 12: ...irectory Inquiries 118 etc These groups can be assigned to individual or all extensions Example 1 Assign 09 and 07 into group 1 and 008 and 118 into group 2 Ext 201 Dial Password 57 1 09 07 57 2 118 H...

Page 13: ...to use Line 3 only for calls to mobiles because you have fitted a Fixed Cellular Terminal FCT on Line 3 and calls to mobiles will be cheaper Bar calls to mobiles numbers starting with 07 on lines 1 a...

Page 14: ...ensions for Speed Dialling Example 1 Assign extensions 201 and 202 for Speed Dialling Ext 201 Dial Password 40 201 1 202 1 Hang up Example 2 Assign all extensions for Speed Dialling Ext 201 Dial Passw...

Page 15: ...changed to another extension see page 7 Important Do not change extension 201 to Hotline mode as this affects the ability to program the system Example Set extension 208 to Hotline mode Ext 201Dial P...

Page 16: ...g up Playback the Auto Attendant outgoing Message OGM Ext 201 Dial Password 231 Listen to message Hang up OGM if the extension is busy You can record a message to inform the caller to dial 0 for the o...

Page 17: ...ttendant Ext 201 Dial Password 20 03 Hang up Remove the Auto Attendant feature from all lines Ext 201 Dial Password 21 Hang up Auto Divert to operator The factory default setting is for an incoming ca...

Page 18: ...d 203 to Digit 1 These extensions will ring in turn if 202 takes a call 203 will ring next Ext 201 Dial Password 150 1 201 150 1 202 150 1 203 Hang up Example 2 Assign Extensions 204 and 205 to digit...

Page 19: ...Recall Hang up Note can be programmed into a one touch phone memory button say M1 then all you need to do is dial Recall M1 Retrieve a call that has been put On Hold Dial from your extension or any ot...

Page 20: ...ernal call on your extension yourself and another extension dial Recall R followed by the extension number System speed dials To set up system speed dials see page 15 To use the system speed dial memo...

Page 21: ...nternal or external calls Dial 71 Hang up To cancel Do Not Disturb mode Dial 70 Select a specific line on a call by call basis The extension can either be in dial 9 for a Line Mode or Direct Dial Mode...

Page 22: ...Display telephones when an internal extension calls you their extension number will be displayed For example if extension 208 calls you 00208 will be displayed on the LCD Many corded and digital cordl...

Page 23: ...d by the number If you are on Feature Line we recommend you convert all extensions to Direct Dial mode See Page 10 of the User guide In Direct Dial mode as soon as you go Off Hook to make a call you w...

Page 24: ...connect on the line side When using such a machine we recommend connecting it to an unused extension number or if all are in use connect in parallel using a 2 way adaptor It is important that the PDQ...

Page 25: ...tone 400 Hz continuous Sine wave Internal Ring tone 400 Hz 1s on 4s off Internal Busy tone 400 Hz sine wave 0 3s on 0 3s off Caller Display Receive DTMF and FSK Bell 202 Send FSK Bell 202 Power Supply...

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