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Security and medical alert system limitations:
Although we will provide a wire connection so that phone services are available for use with your existing security system, it is your
responsibility to follow-up with your alarm company to confirm that they have your correct and current phone number, and to perform any
periodic operational tests that your central station-monitoring provider might recommend. You further understand that in the event of an
outage, your phone service will not be available to contact your central station-monitoring provider.
Cablevision does not support the use of any phone service as a connection for (i) emergency medical alert systems, (ii) all high security
monitoring systems (UL 681 or similar) or (iii) fire alarm systems (UL 864 or similar). If you have any such systems, you must maintain an
alternative connection.
Optimum Voice customers
E-911 notification: In the event of a power outage, and provided you do not have a battery backup on your modem, you will not have E-911
service. If your service is disconnected or interrupted, you will not have E-911 service. If you relocate the modem to a different address, you
must notify Cablevision in advance to update E-911 service. During the initial 72 hours of service at your new address, you may be required to
provide the E-911 operator with your new service address.
Security and medical alert system limitations: You acknowledge that Cablevision does not support the use of any phone service as a
connection for (i) emergency medical alert systems, (ii) all high security monitoring systems (UL 681 or similar) or (iii) fire alarm systems (UL
864 or similar). You acknowledge that it is your sole responsibility to contact your central station-monitoring provider to test and verify that your
security system is in good working order and that you are responsible for any additional work required to ensure the proper operation of your
security system.
Customer acceptance
You will be required to accept all General Terms and Conditions, including E911 notification and security and medical alert system limitations,
stated above prior to activation of your services.
IVR activation code: 1114
Summary of Contents for Digital Cable Box
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