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8

9

Installation for Internet and Phone

STEP 1 

• find your main cable line

Note: Personal routers need to be installed after you’ve activated your account in Step 6.

STEP 2 

• connect splitter, TV and modem

Disconnect either the digital cable box, or the modem  
from the main cable line. Leave the main cable line  
connected to the wall outlet.

Using either the 6' or 25' coaxial cable, connect one end  
of the cable to one of the “out” ends on the splitter. 

Connect the other end of the coaxial cable to the back  
of the TV or digital cable box.

Connect the second coaxial cable to the remaining  
“out” end on the splitter. 

Connect the open end of the coaxial cable to the  
back of the modem.

STEP 3 

• connect the power cord to the modem

Plug the modem end of the power cord into the back  
of the modem.

Plug the electrical end of the power cord into the  
electrical outlet or surge protector.  
 
 
Note: 

For added protection, purchase a surge protector.

STEP 4

 • connect modem to computer using Ethernet cable

Connect the Ethernet cable to the Ethernet port on the  
back of the modem.

Connect the other end of the Ethernet cable to the  
Ethernet port on the back of your computer. 

If you are connecting internet service only, skip  
to Step 6 now.

STEP 5 

• phone customers—connect modem to phone

Connect the telephone cord to the port marked  
“TEL 1” on the back of the modem. For two phone  
lines, connect a second telephone cord to the port, “TEL 2”.

Connect the other end of the telephone cord to  
your phone. 

If your phone requires power, plug it in now. Remember to  
let a new phone charge overnight before using.

 

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Summary of Contents for Digital Cable Box

Page 1: ...1 The Installation Guide ...

Page 2: ...ment 3 TV Installation 4 Howto activateyourservice 5 Helpful hints 7 Internet Phone Installation 8 Howto activate all three services orinternet and phone services only 10 Helpful Hints 11 GeneralTerms Conditions ofService 12 ...

Page 3: ...k troubleshootingtips creatingyour Optimum ID and more We re here to help 24 7 optimum net Your first stop for all things Optimum Find answers TV listings hotspots FAQs and more optimum net chat Instantly chat online with Optimum experts who can answer your account questions or help resolve your service issues via our instant messenger optimum net emailus Send us your questions from anywhere for p...

Page 4: ...al cable box a blue light will indicate the power is on Make sure yourTV is on and you will see a grey screen that says Please wait we are preparing the service for you When the correct time displays on the LED screen wait up to 15 minutes to be sure service is fully activated Stop here and proceed to page 8 ifyou re installingyourinternet and orphone services Ifyou re activatingyour TVservice onl...

Page 5: ...erfollowingthe above steps please callyourlocal CustomerService number Helpful Hints If you experience a Postage stamp image or Grey Black bars on the left and right of the HDTV screen Make sure you are using the correct HDMI cable or component cables red blue and green Also make sure the proper picture format is set on the HD digital cable box and HDTV Step 6 If the picture freezes or the cable b...

Page 6: ...e protector Note Foradded protection purchase a surge protector STEP4 connect modemto computerusing Ethernet cable A Connectthe Ethernet cabletothe Ethernet port onthe back ofthe modem B Connectthe otherend ofthe Ethernet cabletothe Ethernet port onthe back ofyourcomputer Ifyou are connecting internet service only skip to Step 6 now STEP5 phone customers connect modemto phone A Connectthetelephone...

Page 7: ...me network a Unplug the power cord from your modem and router if using one b Plug the modem back in and wait until it has fully restarted This can take up to a few minutes c Plug the router back in and wait 30 seconds d Check your internet connection by opening a new web browser window e If you still have no internet connection reboot your computer and then repeat Step 4 No dial tone 1 Check that ...

Page 8: ... to a malfunction defect orotherwise caused bySubscriber provided equipment and orsoftware 6 Taxes Subscriberagreesto payanylocal state orfederal taxes imposed orlevied on orwith respecttothe Services the Equipment or installation orservice charges incurredwith respectto the same 7 Care ofCablevision property Subscriberagreesthat neitherSubscribernoranyotherperson except Cablevision s authorized p...

Page 9: ...urmodem youwill not have E 911 service Ifyourservice is disconnected orinterrupted youwill not have E 911 service Ifyou relocatethe modemto a different address you must notifyCablevision in advance to update E 911 service Duringthe initial 72 hours ofservice atyournewaddress you maybe requiredto providethe E 911 operatorwithyournewservice address Securityand medical alert system limitations You ac...

Page 10: ......

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