UC Series User Manual
80
OpenVox Communication Co. , LTD.
URL: www.openvox.cn
Figure 2-2-21 Queues interface
Table 2-2-17 Definition of add Queues
Item
Definition
Basic
Queue Number
Use this number to dial into the queue, or transfer callers to this number to put them into the
queue.
Agents will dial this queue number plus* to log the queue, and this queue number plus** to
log out the queue.
For example, if the queue number is 123:
123*=log in
123**=log out
Queue Name
Give the queue a brief name to help you identify it.
Queue Password
You can require agents to enter a password before they can log in to this queue.
This setting is optional.
The password is only used when logging in with the legacy queue no* code. When using the
toggle codes, you must use the Restrict Dynamic Agents option in conjunction with the
Dynamic Members list to control access.
