UC Series User Manual
101
OpenVox Communication Co. , LTD.
URL: www.openvox.cn
Figure 2-2-35 Announcements interface
Table 2-2-27 Definition of Announcements
Item
Definition
Name
The name of this announcement
Recording
Message to be played.
To add additional recordings use the “System Recordings” MENU to the left
Repeat
Key to press that will allow for the message to be replayed. If you choose this option
there will be a short delay inserted after the message. If a longer delay is needed it should
be incorporated into the recording.
Allow Skip
If the caller is allowed to press a key to skip the message
Return to IVR
If the announcement came from an IVR and this box is checked, the destination below
will be ignored and instead it will be return to the calling IVR. Otherwise, the destination
below will be taken. Don’t check if not using in this mode.
The IVR return location will be to the last IVR in the call chain that was called so be
careful to only check when needed. For example, if an IVR directs a call to another
destination which eventually calls this announcement and this box is checked, it will
return to that IVR which may not be the expected behavior.
Don't Answer
Channel
Check this to keep the channel from explicitly being answered. When checked, the
message will be played and if the channel supports that. When not checked, the channel
is answered followed by a 1 second delay. When using an announcement from an IVR or
other sources that have already answered the channel, that 1 second delay may not be
desired.
