ONTIME
|
PHANTOM
EBIKE MANUAL
|
VERSION 1.0
38
Error
Declaration
Troubleshooting
26
Speed signal of the torque sensor
has an error
1. Check that all connections are connected correctly.
2. Please connect the pedelec to the BESST system to see if speed signal can
be read by the BESST tool.
3. Change the Display to see if the problem is solved.
4. Using the BESST Tool update the controller to see if it resolves the
problem, if not please change the torque sensor or contact your supplier.
27
Overcurrent from controller
30
Communication problem
1. Check all connections on the pedelec are correctly connected.
2. Using the BESST Tool run a diagnostics test, to see if it can pinpoint the problem.
3. Change the display to see if the problem is solved.
4. Change the EB-BUS cable to see if it resolves the problem.
5. Using the BESST tool, re-update the controller software. If the problem still occurs
please change the controller or contact your supplier.
33
Brake signal has an error (If brake
sensors are fitted)
1. Check all connectors are correctly connected on the brakes.
2. Change the brakes to see if the problem is solved.
If problem continues Please change the controller or contact your
supplier.
35
Detection circuit for 15V has an error
Using the BESST tool update the controller to see if this resolves the
problem. If not, please change the controller or contact your supplier.
36
Detection circuit on the keypad has an
error
Using the BESST tool update the controller to see if this resolves the
problem. If not, please change the controller or contact your supplier.
