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ONTIME

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PHANTOM

 EBIKE MANUAL 

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VERSION 1.0

12

• Always ride at a speed that’s appropriate for the conditions. Higher speed means higher risk
• Ensure brakes and motor cut off switch are working prior to every ride
• Ensure nothing is loose (ie bolts, battery, wheels, pedals, and handlebar) and everything is

secured on the bike prior to every ride

• Always keep both hands on the handlebars and both feet on the pedals
• Do not operate if you are sleepy, sedated or while under the influence of drugs and/or  alcohol
• If motor speed is noticeably dropping while climbing a hill, assist the motor by pedaling
• Do not pedal around a corner as you may gain to much speed and lose control
• Always keep the brakes covered, and be prepared to stop in case of emergency
• Apply both brakes simultaneously and smoothly
• Make sure you clearly understand that it is very difficult for any vehicle to notice your presence,

ALWAYS assume that you cannot be seen and dress in bright colours, reflective gear and use
bright lights

• Ebikes are silent and move faster than people and traffic expect them to. Ensure those around

you are aware you are approaching by ringing your bell and verbally address pedestrians when
passing by, or when riding in areas where wildlife are located

• Wet weather impairs traction, braking and visibility, both for the cyclist and for other vehicles

sharing the road. The risk of an accident is dramatically increased in wet conditions

• Reflectors are not a substitute for required lights. Riding at dawn, at dusk, at night or at other

times of poor visibility without adequate bicycle lighting systems and without reflectors is
dangerous and may result in serious injury

• Ensure your wheels are TRUED before each ride. Spin each wheel and check for brake clearance

and side to side wobble. If a wheel wobbles side to side even slightly or rubs against or hits the
brake pads, take the bike to a qualified bike shop to have the wheel trued

• Never ride with headphones. They mask traffic sounds and emergency vehicles sirens, distract

you from concentrating on what is going on around you. Headphone wires can tangle in the
moving parts of the bicycle, causing you to lose control

• Wear proper attire, including bright clothing, protective glasses, and sturdy shoes. Never wear a

loose-fitting dress or long dress when riding as it can get caught in the moving parts of the bike
and cause serious injury or even death

• Always wear an approved helmet and ensure it fits according to the manufacturers’ instructions.

Ensure your helmet meets the latest certification standards and is appropriate for the type of
riding you do and if there are any special requirements for riding an electric bike

Summary of Contents for PHANTOM EBIKE

Page 1: ...PHANTOM EBIKE USER MANUAL 1 888 925 6668 ONTIMEBIKE COM...

Page 2: ...ttery Transport 2 8 Battery Disposal 2 9 Local Regulations 2 10 General Riding Tips 2 11 Bike Fit 2 12 Safe Operating Conditions 3 PRODUCT DESCRIPTION 15 17 17 17 18 23 5 OPERATING THE PRODUCT 24 24 2...

Page 3: ...dations outlined in this manual It is critical that you clearly understand all general operations of various parts of your ebike Please pay extra attention to any information marked with a caution or...

Page 4: ...ke Class III in the US Please note street legal does not mean cyclists can ride an electric bike or trike on bicycle pathways and trails that restrict the use of electric assist bikes There may be com...

Page 5: ...pay extra attention as you may lose control Avoid unsafe actions when riding the ebike Do not carry a payload that shifts your balance hinder your vision or affect your hearing Always have both of yo...

Page 6: ...iliar with your ebike Make sure everything on the bike is secured and tight the battery is locked and there is no play in any screws or bearings Check if you are able to turn the handlebar while the w...

Page 7: ...nd may even permanently damage the battery cells which will void the warranty Always unplug the charger when not in use Take care of the pins Always be gentle when pulling the charging pin out Rough u...

Page 8: ...ride charge your battery up to 7 9hrs but no longer than that This may require you to leave the battery in charge even when the charger light is green Doing so ensures that each cell is charged to it...

Page 9: ...leave the battery unattended for an extended period You can check the charge of the battery by pressing and holding the power button If all the lights are green you can be assured that the battery is...

Page 10: ...ly can allow moisture and oxygen to enter the battery This can lead to the oxidation of lithium components and which can cause a heat reaction that may include fire or explosion In addition overchargi...

Page 11: ...sure you inspect your bike often and have it serviced by a professional regularly Read understand and follow all of the instructions and safety precautions in this manual Electric Bikes can be danger...

Page 12: ...located Wet weather impairs traction braking and visibility both for the cyclist and for other vehicles sharing the road The risk of an accident is dramatically increased in wet conditions Reflectors...

Page 13: ...r you Not only for your safety but also for your comfort Incorrect sizing seat height and reach can lead to various ailments such as knee pain back pain and groin pain We recommend seeking professiona...

Page 14: ...passenger or heavy load involves risks foremost of which can be decreased braking power and increased stopping distance The maximum weight capacity is 286lb shared between the rider and cargo ONTIME P...

Page 15: ...Controller 5 Handlebar Adjustment Bolt 20 Battery 6 Headset 21 Pedal 7 Top Cap 22 Crank Arm 8 Brake cables shifter cables and electric wires 23 Chain 9 Headlight 24 Derailleur 10 Front Fork 25 Rear Wh...

Page 16: ...hain 8 speed Tire 27 5 X 2 8 Ebike rated Rim Aluminum Alloy 36h Front and Rear Speed Up to 28MPH on Pedal Assist Saddle Padded with Black PU Shift Lever 8 Speed Trigger Rear Light battery light RL13 S...

Page 17: ...azards to small children Keep any bike parts accessories tools away from small children 4 2 UNBOXING Open the box from the top side Please be careful when pulling the frame out it is the heaviest part...

Page 18: ...ing Wraps Remove Package Securing Pins While cutting zip ties be careful not to scratch or damage your bike be extra cautious while cutting zip ties around wire connections and cable housings Do not d...

Page 19: ...NG HANDLE BAR Use the Hexagon Screw Found Inside The Hex Key Set Unscrew the four handle bar mount screws Aligning the handle bar onto the front tube and secure the four screws Flip the Bike upside do...

Page 20: ...the Hexagon Screw Found Inside The Hex Key Set To Loosen The Disc Break Caliber Rotate counter clockwise 2 3 clicks Properly align the wheel disc onto the disc break caliber Align the wheel disc onto...

Page 21: ...ONTIME P HA NTOM EBIKE MANUAL VERSION 1 0 21 Carefully align the front wheel onto the wheel mount Insert wheel lock pin tighten the wheel Tighten the wheel lock pin with the hexagon screwdriver...

Page 22: ...NTOM EBIKE MANUAL VERSION 1 0 22 4 7 INSTALLING BIKE PEDALS Use a Wrench Not Included Identify Left L Right R Bike Pedals Use a wrench to secure each bike pedals clockwise Flip the bike over secure th...

Page 23: ...ONTIME P HA NTOM EBIKE MANUAL VERSION 1 0 23 Place the seat into seating slot Installation Complete Tighten the seat with a hexagon key 4 8 INSTALLING BIKE SEAT ASSEMBLY COMPLETE...

Page 24: ...hich has to be charged fully If by accident someone applies throttle the motor may get activated ONTIME drives will not be liable for any consequences Make sure you are seated on the bike and have bot...

Page 25: ...ur retailer The product is designed to be waterproof It is highly recommended to avoid submerging the display under water Do not clean the display with a steam jet high pressure cleaner or water hose...

Page 26: ...city indicator Automatic sensors explanation of the light ing system Brightness setting for backlight Indication of performance support Motor output power and output current indicator Kilometer stand...

Page 27: ...h e c o r r e c t p o s i t i o n N o w w i t h 2 X M 3 1 2 s c r e w s t i g h t e n t h e d i s p l a y i n t o p o s i t i o n T o r q u e r e q u i r e m e n t 1 N m 3 O p e n t h e c l a m p o n...

Page 28: ...If the password function is enabled you must enter the correct password to use the system Selection of Support Levels When the display is turned on press the or 0 5S button to switch to the support l...

Page 29: ...2S Button to change from ECO mode to Sport mode Depending on the version of the pedelec manufacturer Walk Assistance The Walk assistance can only be activated with a standing pedelec Activation Press...

Page 30: ...seconds the display will automatically return to the main screen and no data will be saved You can quickly press the 0 5S button twice at any time to return to the main screen 5 6 1 Display setting P...

Page 31: ...in minutes Once you have chosen your de sired selection press the 0 5S button to save and exit to the Display setting interface 5 6 1 5 MAX PAS Support level Function not available with ECO SPORT dis...

Page 32: ...be tween 0 1 2 3 4 5 OFF Once you have chosen your desired selection press the 0 5S button to save and exit to the Display setting 5 6 1 11 Password Press the or 0 5S button to choose Password in the...

Page 33: ...to confirm Now with the or 0 5S buttons and highlight Reset Password and with the 0 5S button to confirm By entering your old password once followed by inputting the new password twice then your pass...

Page 34: ...Size and Speed Limit cannot be changed this information is here to be viewed only 5 6 2 2 Battery Information Press the or 0 5S button to access the Battery Info menu and then press the 0 5S button t...

Page 35: ...it press the 0 5S button once EXIT is highlighted to return to the information settings 5 6 2 5 Torque Information Press the or 0 5S button and select Torque info then press the 0 5S but ton to read t...

Page 36: ...Check the connector from the throttle is correctly connected If this does not solve the problem please change the throttle 07 Overvoltage protection 1 Remove and re insert the battery to see if it re...

Page 37: ...contact your supplier 21 Speed sensor Error 1 Restart the system 2 Check that the magnet attached to the spoke is aligned with the speed sensor and that the distance is between 10 mm and 20 mm 3 Chec...

Page 38: ...roblem 3 Change the display to see if the problem is solved 4 Change the EB BUS cable to see if it resolves the problem 5 Using the BESST tool re update the controller software If the problem still oc...

Page 39: ...delec cool down If problem still occurs please change the battery 46 The temperature of the battery is too low Please bring the battery to room temperature If the problem still occurs please change th...

Page 40: ...Road slopes or hills Pedaling power and gear selection Weather and temperature 5 9 MAXIMIZE YOUR RANGE Fully charge your battery before each ride Ride in pedal assist mode as much as you feel comfort...

Page 41: ...od threat and no excessive wear Check that wheel spokes are not damaged or loose Check that handlebar and stem are aligned Check that bearing are lubricated and run freely without any grinding Check t...

Page 42: ...charge the battery every 2 months Always store the bike somewhere where it is protected from rain snow or sunlight Store the battery in a cool well ventilated room at room temperature You may also sea...

Page 43: ...the eligibility period we supply will supply a free replacement part for you You might be billed for the cost of delivery or installation fee If the problem is caused by an accident wrong or careless...

Page 44: ...le and cultivate a long lasting relationship with each client built on trust and respect Our customer service is not passive we are available to actively support you through all ordering or service pr...

Page 45: ...one You may be required to purchase the parts initially and pay for the shipping costs You can return the unused parts for full refund later on Customers are required to have a level of technical kno...

Page 46: ...ONTIME PHANTOM EBIKE MANUAL VERSION 1 0 46 CONTACT LIVE CHAT HOURS Monday Friday 9am 5pm PST PHONE 1 888 925 6668 WEBSITE www ontimebike com...

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