ONTIME
|
PHANTOM
EBIKE MANUAL
|
VERSION 1.0
37
Error
Declaration
Troubleshooting
13
Error with the temperature sensor
inside of the battery
1. Check all connectors from the battery are correctly connected to the
motor.
2. If the problem still occurs, please change the Battery.
14
The protection temperature inside the
controller has reached its maximum
protection value
1. Allow the pedelec to cool down and restart the system.
2. If the problem still occurs, please change the controller or contact
your supplier.
15
Error with the temperature sensor
inside the controller
1. Allow the pedelec to cool down and restart the system.
2. If the problem still occurs, Please change the con-troller or contact
your supplier.
21
Speed sensor Error
1. Restart the system
2. Check that the magnet attached to the spoke is aligned with the speed
sensor and that the distance is between 10 mm and 20 mm.
3. Check that the speed sensor connector is connect-ed correctly.
4. Connect the pedelec to BESST, to see if there is a signal from the
speed sensor.
5. Using the BESST Tool- update the controller to see if it resolves the
problem.
6. Change the speed sensor to see if this eliminates the problem. If the
problem still occurs, please change the controller or contact your
supplier.
25
Torque signal Error
1. Check that all connections are connected correctly.
2. Please connect the pedelec to the BESST system to see if torque can
be read by the BESST tool.
3. Using the BESST Tool update the controller to see if it resolves the
problem, if not please change the torque sensor or contact your supplier.
