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202-11001-01
May 2012

Easy, Reliable & Secure

User Manual

N300 WiFi Router
(N300R) User Manual

Summary of Contents for N300R

Page 1: ...202 11001 01 May 2012 Easy Reliable Secure User Manual N300 WiFi Router N300R User Manual...

Page 2: ...roducts described in this document without notice On Networks does not assume any liability that may occur due to the use or application of the product s or circuit layout s described herein This symb...

Page 3: ...ings Setup Information 2 5 Changing Wireless Security Settings 2 6 Viewing Basic Wireless Settings 2 6 Configuring WEP Wireless Security 2 9 Configuring WPA PSK and WPA2 PSK Wireless Security 2 10 Vie...

Page 4: ...k Settings Using the LAN IP Setup Options 4 1 Configuring a Device Name 4 2 Configuring LAN TCP IP Setup Parameters 4 3 Using the Router as a DHCP Server 4 4 Using Address Reservation 4 5 Using a Dyna...

Page 5: ...versal Plug and Play 5 14 Optimizing Wireless Performance 5 15 Changing the MTU Size 5 16 Quality of Service 5 18 Using WMM QoS for Wireless Multimedia Applications 5 18 Configuring QoS for Internet A...

Page 6: ...6 Troubleshooting Internet Browsing 7 7 Troubleshooting Your Network Using the Ping Utility 7 7 Testing the LAN Path to Your Router 7 8 Testing the Path from Your Computer to a Remote Device 7 9 Probl...

Page 7: ...sections Logging In To Your WiFi Router Configuring Your Internet Connection Using the Smart Setup Wizard on page 1 5 Viewing and Configuring Basic ISP Settings on page 1 5 Setting Up and Testing Basi...

Page 8: ...less you previously cleared the Check for Updated Firmware Upon Log in check box Tip You can connect to the WiFi router by typing either of these URLs in the address field of your browser and then pre...

Page 9: ...tall the new firmware file from On Networks When the upload is complete your router automatically restarts The update process typically takes about 1 minute 3 In the main menu on the left select Basic...

Page 10: ...er Web Support in the main menu to view support information for the WiFi router If you do not click Logout the WiFi router will wait for 5 minutes after no activity before it automatically logs you ou...

Page 11: ...onnection settings 1 Select Setup Wizard from the top of the main menu 2 Click Next to proceed Enter your ISP settings as needed 3 At the end of the Setup Wizard click Test to verify your Internet con...

Page 12: ...a DHCP request from your router In most cases this setting is not required but some ISPs require it for access to ISP services such as mail or news servers Domain Name The domain name is provided by y...

Page 13: ...DNS server address is available enter it also Router MAC Address This section determines the Ethernet MAC address that the router will use on the Internet port Typically you would leave Use Default A...

Page 14: ...iFi Router N300R User Manual 1 8 Configuring Basic Connectivity v1 0 May 2012 If a login is required by your ISP the following settings appear in the Basic Settings screen Figure 1 6 ISP does require...

Page 15: ...otocol over Ethernet the protocol used by most DSL services worldwide L2TP Layer 2 Tunneling Protocol used to support virtual private networks VPNs Login and Password This is the user name and passwor...

Page 16: ...Connect or Disconnect in the Router Status screen Idle Timeout Your Internet connection is logged out if there is no data transfer during the specified time interval Domain Name Server DNS Address If...

Page 17: ...e the default name or choose a suitable descriptive name In the Name SSID field you can enter a value of up to 32 alphanumeric characters The default SSID is On Networks Note If you use a wireless com...

Page 18: ...int Select a channel that is not being used by any other wireless networks within several hundred feet of your router 5 Make sure that the mode is set to Up to 145Mbps 6 For Security Options select No...

Page 19: ...2012 8 Select Advanced Wireless Settings under Advanced in the main menu of the N300R router 9 Make sure that the Enable Wireless Router Radio check box is selected 10 Click Setup Access List 11 Make...

Page 20: ...SSID and channel that you specified in the router and disable encryption Check that your computer has a wireless link and can obtain an IP address by DHCP from the router Once your computer has basic...

Page 21: ...Live Parental Controls on page 2 23 Understanding Your Firewall on page 2 23 Choosing Appropriate Wireless Security Unlike wired networks wireless networks allow anyone with a compatible adapter to re...

Page 22: ...se significant performance degradation with a slow computer To configure the wireless network you can Manually specify your SSID and your wireless security settings The N300R router provides two scree...

Page 23: ...e Description None No wireless security Recommended only for troubleshooting wireless connectivity Do not run an unsecured wireless network unless it is your intention to provide free Internet access...

Page 24: ...ct access based on MAC address You can restrict access to only trusted computers so that unknown computers cannot wirelessly connect to the N300R router MAC address filtering adds an obstacle against...

Page 25: ...used circle one Open System Shared Key or Auto WEP Encryption Key Size Choose one 64 bit or 128 bit Again the encryption key size must be the same for the wireless adapters and the WiFi router Data E...

Page 26: ...ces in the network will not connect unless they are also set to WPA2 PSK and are configured with the correct passphrase Use the procedures described in the following sections to specify the N300R rout...

Page 27: ...eless network name Enter a value of up to 32 alphanumeric characters When more than one wireless network is active different wireless network names provide a way to separate the traffic For a wireless...

Page 28: ...ovides two transmission streams with different data on the same channel at the same time but also allows 802 11b and 802 11g wireless devices This is the default mode Up To 300 Mbps Performance mode u...

Page 29: ...System or Shared Key You can also refer to your wireless adapter s documentation to see what method to use Open System With Open System authentication and 64 or 128 bit WEP data encryption the N300R...

Page 30: ...A F These entries are not case sensitive For example AA is the same as aa Select which of the four keys to activate 5 Click Apply to save your settings Configuring WPA PSK and WPA2 PSK Wireless Secur...

Page 31: ...Settings under Setup in the main menu The Wireless Settings screen displays 2 Select one of the WPA PSK or WPA2 PSK options for the security type The third option WPA PSK TKIP WP2 PSK AES is the most...

Page 32: ...vanced Wireless Settings screen which you access under Advanced in the main menu To configure the advanced wireless security settings of your router 1 Log in to the router as described in Logging In T...

Page 33: ...re the router s network name SSID and security settings and at the same time connect a wireless client securely and easily to the router Look for the WPS push button on the rear panel of your client d...

Page 34: ...enable WPS on the client that you are trying to connect to the router 2 On the wireless client follow its specific networking instructions to enable WPS to allow it to connect to the router The N300R...

Page 35: ...ablish a wireless connection The 2 minute window period expires for establishing a WPS connection If the connection is not established no WPS security settings will be specified in the N300R router Se...

Page 36: ...thod 4 On the wireless client obtain its security PIN or follow its specific networking instructions to generate a client security PIN 5 In the Add WPS Client screen of the N300R router enter the clie...

Page 37: ...enabled wireless clients The router might disable the PIN if it detects suspicious attempts to break into your wireless settings this can happen if the check box is selected You can enable the PIN by...

Page 38: ...ngs screen for WPA PSK or WPA2 PSK security and record that information See Configuring WPA PSK and WPA2 PSK Wireless Security on page 2 10 When you change security settings all existing connected wir...

Page 39: ...and wireless security settings to access the wireless router The MAC address is a network device s unique 12 character physical address containing the hexadecimal characters 0 9 a f or A F only and s...

Page 40: ...you can manually enter a name and the MAC address of the authorized computer You can usually find the MAC address on the bottom of the wireless device 5 Click Add to add this wireless device to the W...

Page 41: ...uter or from a wireless computer that is on the access control list to make any further changes Warning MAC address filtering adds an obstacle against unwanted access to your network by the general pu...

Page 42: ...fter you complete the configuration If the router fails or becomes corrupted or an administrator password is lost you can easily re create your configuration by restoring the configuration file For in...

Page 43: ...oad Live Parental Controls from this website http www On Networks com lpc Understanding Your Firewall Your N300 WiFi Router N300R contains a true firewall to protect your network from attacks and intr...

Page 44: ...scribed in Allowing Inbound Connections to Your Network on page 5 1 Allow certain games and applications to function correctly Some games and applications need to allow additional inbound traffic in o...

Page 45: ...provides you with Web content filtering options plus browser activity reporting and instant alerts through e mail Parents and network administrators can establish restricted access policies based on t...

Page 46: ...ring a dot as the keyword and then set a schedule in the Schedule screen 3 Add a keyword or domain by entering it in the keyword field and clicking Add Keyword The keyword or domain name then appears...

Page 47: ...bout other players moves When a computer on your network sends a request for service to a server computer on the Internet the requested service is identified by a service or port number This number ap...

Page 48: ...efined by the Internet Engineering Task Force IETF and published in RFC1700 Assigned Numbers Service numbers for other applications are typically chosen from the range 1024 to 65535 by the authors of...

Page 49: ...area you can block the specified service for a single computer a range of computers having consecutive IP addresses or all computers on your network Scheduling Blocking The N300R router allows you to...

Page 50: ...he Network Time Protocol NTP to obtain the current time and date from one of several network time servers on the Internet Localize the time zone so that your log entries and other router functions inc...

Page 51: ...1 describes the log entries Figure 3 5 Table 3 1 Log Entry Descriptions Field Description Date and time The date and time the log entry was recorded Source IP The IP address of the initiating device...

Page 52: ...h the log screen click the Refresh button To clear the log entries click the Clear Log button To e mail the log immediately click the Send Log button Configuring E mail Alert and Web Access Log Notifi...

Page 53: ...Enter your user name for the e mail server in the User Name field b Enter your password for the e mail server in the Password field 4 You can specify that logs are automatically sent by e mail with th...

Page 54: ...N300 WiFi Router N300R User Manual 3 10 Restricting Access From Your Network May 2012...

Page 55: ...ins the following sections Using the LAN IP Setup Options Using a Dynamic DNS Service on page 4 6 Configuring the WAN Setup Options on page 4 8 Configuring Static Routes on page 4 10 Wireless Repeatin...

Page 56: ...Setup under Advanced in the main menu The LAN Setup screen displays Configuring a Device Name The device name is a user friendly name for the router This name is shown in the Network on Windows Vista...

Page 57: ...address the IP subnet mask allows a device to know which other addresses are local to it and which must be reached through a gateway or router RIP Direction RIP allows a router to exchange routing inf...

Page 58: ...ge for devices with fixed addresses The router delivers the following parameters to any LAN device that requests DHCP An IP address from the range you have defined Subnet mask Gateway IP address the r...

Page 59: ...uter or server Choose an IP address from the router s LAN subnet such as 192 168 1 x 3 Enter the MAC address of the computer or server 4 Click Apply to enter the reserved address into the table To edi...

Page 60: ...ted at your domain to your frequently changing IP address Your router contains a client that can connect to the Dynamic DNS service provided by DynDNS org You must first visit their website at www dyn...

Page 61: ...rovider 4 Enter the host name or domain name that your Dynamic DNS service provider gave you 5 Enter the user name for your Dynamic DNS account This is the name that you use to log in to your account...

Page 62: ...tateful Packet Inspection SPI firewall protects your network and computers against attacks and intrusions A stateful packet firewall carefully inspects incoming traffic packets looking for known explo...

Page 63: ...omputer or server 3 Click Apply Responding to a Ping on the Internet WAN Port If you want the router to respond to a ping from the Internet select the Respond to Ping on Internet Port check box This s...

Page 64: ...ning Open NAT provides a much less secured firewall but allows almost all Internet applications to function For more information about NAT see How Your Computer Accesses a Remote Computer through Your...

Page 65: ...to be denied by the company s firewall In this case you must define a static route telling your router that 134 177 0 0 should be accessed through the ISDN router at 192 168 1 100 In this example The...

Page 66: ...ination IP Address field enter the IP address of the final destination 7 In the IP Subnet Mask field enter the IP subnet mask for this destination If the destination is a single host enter 255 255 255...

Page 67: ...yption mode see Choosing Appropriate Wireless Security on page 2 1 or Using WPS Push Button Connect Wi Fi Protected Setup on page 2 13 Both APs must be on the same LAN IP subnet That is all the AP LAN...

Page 68: ...local wireless or wired computers to a remote AP To configure this mode you must know the MAC address of the remote parent AP Wireless Base Station The WiFi router acts as the parent AP bridging traf...

Page 69: ...set up the repeater To set up the base station 1 Set up both units with exactly the same wireless settings SSID mode channel and security Note that the wireless security option must be set to None or...

Page 70: ...ivity on page 1 11 3 In the Wireless Repeating Function screen select the Enable Wireless Repeating Function check box and the Wireless Repeater radio button 4 Fill in the IP Address field This IP add...

Page 71: ...rvice on page 5 18 Overview of Home and Small Office Networking Technologies on page 5 24 Allowing Inbound Connections to Your Network By default the N300R router blocks any inbound traffic from the I...

Page 72: ...following address and port information The source address is your computer s IP address The source port number is 5678 the browser session The destination address is the IP address of www example com...

Page 73: ...ion that made the initial request Your router then sends this reply message to your computer which displays the Web page from www example com 6 When you finish your browser session your router eventua...

Page 74: ...source port as in the previous example let s say port 33333 as the destination port The IRC server also sends an identify message to your router with destination port 113 6 Upon receiving the incomin...

Page 75: ...your router The remote computer composes a Web page request message with the following destination information The destination address is the IP address of www example com which is the address of your...

Page 76: ...to Local Servers Using the port forwarding feature you can allow certain types of incoming traffic to reach servers on your local network For example you might make a local Web server FTP server or g...

Page 77: ...ddress fields enter the last digit of the IP address of your local computer that will provide this service 4 To the right of Server IP Address click Add The service appears in the list in the screen A...

Page 78: ...e select TCP UDP 5 In the Starting Port field enter the beginning port number If the application uses only a single port enter the same port number in the Ending Port field If the application uses a r...

Page 79: ...using DHCP address reservation as explained in Using Address Reservation on page 4 5 In this example your router will always give your Web server an IP address of 192 168 1 33 2 In the Port Forwarding...

Page 80: ...ates a static mapping of a port number or range to a single local computer port triggering can dynamically open ports to any computer that needs them and can close the ports when they are no longer ne...

Page 81: ...tes This value controls the inactivity timer for the designated inbound ports The inbound ports close when the inactivity time expires This is required because the router cannot be sure when the appli...

Page 82: ...this service to be used by any computer on the Internet Otherwise select Single address and enter the IP address of one computer to restrict the service to a particular computer 8 Select the service t...

Page 83: ...N300 WiFi Router N300R User Manual Fine Tuning Your Network 5 13 May 2012 11 Click Apply The service appears in the Port Triggering Portmap table Figure 5 6...

Page 84: ...der Advanced the main menu The UPnP screen displays 2 The available settings and information displayed in this screen are Turn UPnP On UPnP can be enabled or disabled for automatic device configuratio...

Page 85: ...isplays the IP address of each UPnP device that is currently accessing the router and which ports Internal and External that device has opened The UPnP Portmap Table also displays what type of port is...

Page 86: ...ommon noise creating sources are Computers and fax machines no closer than 1 foot Copying machines elevators and cell phones no closer than 6 feet Microwave ovens no closer than 10 feet Choose your se...

Page 87: ...ommon solution is to change the MTU size to 1400 If you are willing to experiment you can gradually reduce the MTU size from the maximum value of 1500 until the problem goes away Table 5 1 describes c...

Page 88: ...ity of Service WMM QoS to prioritize wireless voice and video traffic over the wireless link WMM QoS provides prioritization of wireless data packets from different applications based on four access c...

Page 89: ...displays WMM QoS is enabled by default You can disable it by clearing the Enable WMM check box and clicking Apply QoS for Applications and Online Gaming To create a QoS policy for traffic for specific...

Page 90: ...20 Fine Tuning Your Network v1 0 May 2012 2 Click Setup QoS rule The QoS Priority Rules screen displays For convenience the QoS Policy table lists many common applications and online games that can b...

Page 91: ...ications drop down list 5 From the Applications list you can select an existing item or you can scroll to the bottom of the list and select Add a New Application or Add a New Game a If you chose to ad...

Page 92: ...f the router s LAN ports 1 From the main menu under Advanced select QoS Setup The QoS Setup screen displays as shown in Figure 5 8 on page 5 19 2 Click Add Priority Rule 3 From the Priority Category l...

Page 93: ...select it The information from the MAC Device List is used to populate the policy name MAC Address and Device Name fields If the device does not appear in the MAC Device List click Refresh If it still...

Page 94: ...the connection speed of the sites to which you connect and general Internet traffic ADSL and cable modem connections are asymmetrical meaning they have a lower data rate to the Internet upstream than...

Page 95: ...not interoperable with these older products Wired Ethernet As gigabit speed Ethernet ports 10 100 1000 Mbps become common on newer computers wired Ethernet remains a good choice for speed economy and...

Page 96: ...rious networking technologies Table 5 2 Theoretical Transfer Time for 1 Gigabyte Network Connection Theoretical Raw Transfer Time Gigabit wired Ethernet 8 seconds RangeMax NEXT Wireless N 26 seconds P...

Page 97: ...our N300 WiFi Router N300R This chapter includes the following sections Viewing WiFi Router Status Information Viewing a List of Attached Devices on page 6 7 Managing the Configuration File on page 6...

Page 98: ...6 2 Using Network Monitoring Tools v1 0 May 2012 Viewing WiFi Router Status Information To view router status and usage information 1 Select Router Status under Maintenance in the main menu The Router...

Page 99: ...cannot connect to the Internet DHCP If set to None the router is configured to use a fixed IP address on the WAN If set to DHCP Client the router is configured to obtain an IP address dynamically from...

Page 100: ...of the wireless port being used Mode Indicates the wireless communication mode Up to 54 Mbps Up to 145 Mbps Up to 300 Mbps in this mode there are two channels a primary channel P and a secondary chann...

Page 101: ...ection Status Settings Item Description IP Address The IP address that is assigned to the router Subnet Mask The subnet mask that is assigned to the router Default Gateway The IP address for the defau...

Page 102: ...Ethernet ports For each port the screen displays the following Status The link status of the port TxPkts The number of packets transmitted on this port since reset or manual clear RxPkts The number o...

Page 103: ...evice the table shows the IP address NetBIOS host name or device name if available and the Ethernet MAC address To force the router to look for attached devices click Refresh Managing the Configuratio...

Page 104: ...trieve a file containing your router s configuration settings To save your settings click Backup Your browser extracts the configuration file from the router and prompts you for a location on your com...

Page 105: ...default configuration settings when you do not know the login password or IP address you must use the restore factory settings button on the rear panel of the router see Restoring the Default Configur...

Page 106: ...e and allow the router to automatically install it 1 Select Router Upgrade under Maintenance in the main menu The Router Upgrade screen displays 2 Check for new software versions by clicking the Check...

Page 107: ...k Yes and follow the prompts When the upload is complete your router automatically restarts The update process typically takes about 1 minute Updating Manually to New Router Firmware To manually selec...

Page 108: ...te is more recent download the file from the N300R support page to your computer 4 Log in to your router and select Router Upgrade under Maintenance on the main menu 5 Click Browse and locate the firm...

Page 109: ...ent under Advanced in the main menu The Remote Management screen displays To configure your router for remote management 1 Select the Turn Remote Management On check box Figure 6 10 Note Be sure to ch...

Page 110: ...for accessing the management interface Normal Web browser access uses the standard HTTP service port 80 For greater security enter a custom port number for the remote management Web interface Choose a...

Page 111: ...traffic passing through your router s Internet port With the Traffic Meter utility you can set limits for traffic volume set a monthly limit and get a live update of traffic usage To monitor traffic o...

Page 112: ...N300 WiFi Router N300R User Manual 6 16 Using Network Monitoring Tools v1 0 May 2012...

Page 113: ...vice Connection on page 7 5 Troubleshooting Your Network Using the Ping Utility on page 7 7 Problems with Date and Time on page 7 9 Problems with Wireless Adapter Connections on page 7 10 Restoring th...

Page 114: ...uter s MAC address to the router s wireless card access list Make sure that the network settings of the computer are correct LAN connected computers must be configured to obtain an IP address automati...

Page 115: ...uter is turned on Make sure that the power cord is properly connected to your router and that the power adapter is properly connected to a functioning power outlet Check that you are using the power a...

Page 116: ...following If you are using an Ethernet connected computer check the Ethernet connection between the computer and the router as described in the On Networks Wireless Router Setup Manual Make sure you...

Page 117: ...Internet Service Connection If you can access your router but your router is unable to access the Internet review the topics in this section Obtaining an Internet IP Address Troubleshooting PPPoE Tro...

Page 118: ...and ask them to use the WiFi router s MAC address or Configure your router to spoof your computer s MAC address On the Basic Settings screen in the Router MAC Address section select Use this Computer...

Page 119: ...might be running login software that is no longer needed If your ISP provided a program to log you in to the Internet such as WinPoET you no longer need to run that software after installing your rout...

Page 120: ...is message Request timed out If the path is not functioning correctly you could have one of the following problems Wrong physical connections For a wired connection make sure that the numbered LAN por...

Page 121: ...ion of the IP address specified by the subnet mask is different from the network address of the remote device Check that your cable or DSL modem is connected and functioning If your ISP assigned a hos...

Page 122: ...this program in your Windows Program menu or as an icon in your system tray Other wireless card manufacturers might include a similar program Windows basic setup utility If you have no specific wirel...

Page 123: ...e Configuration on page 6 9 Use the restore factory settings button on the rear panel of the router Use this method for cases when the administration password or IP address is not known To use the res...

Page 124: ...N300 WiFi Router N300R User Manual 7 12 Troubleshooting May 2012...

Page 125: ...et or http www routerlogin com Login Name case sensitive printed on product label admin Login Password case sensitive printed on product label password Internet Connection WAN MAC Address Default hard...

Page 126: ...ing Mode 145 Mbps Data Rate Best Output Power Full Firewall Inbound communications coming in from the Internet Disabled bars all unsolicited requests except for traffic on port 80 the http port Outbou...

Page 127: ...a 240V 50 Hz input Europe 230V 50 Hz input Japan 100V 50 60 Hz input All regions output 12V DC 1 0A output Physical Dimensions 6 8 x 4 6 x 1 4 172 7 x 115 7 x 32 6 mm Weight 0 48 lbs 0 216 kg Environm...

Page 128: ...N300 WiFi Router N300R User Manual A 4 Technical Specifications v1 0 May 2012...

Page 129: ...e United States FCC Information to User This product does not contain any user serviceable components and is to be used with approved antennas only Any product changes or modifications will invalidate...

Page 130: ...at interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and...

Page 131: ...N300R complies with essential requirements of EU EMC Directive 2004 108 EC and Low Voltage Directive 2006 95 EC as supported by applying the following test methods and standards EN55022 2006 A1 2007...

Page 132: ...N300 WiFi Router N300R User Manual B 4 Notification of Compliance May 2012...

Page 133: ...c logout 1 5 B backing up configuration file 6 8 backing up transfer time 5 26 base station setting up 4 14 basic settings 2 6 basic wireless connectivity 1 11 blocking access 3 1 inbound traffic 5 1...

Page 134: ...DNS addresses current 6 3 entering 1 8 1 11 Dynamic DNS 4 6 dynamic IP addresses 1 8 DynDNS org 4 6 E electromagnetic emissions A 3 e mailing logs 3 7 encryption 2 1 encryption keys 2 10 environmental...

Page 135: ...2 8 local network default settings A 1 local servers port forwarding to 5 6 logging in 1 2 login required 1 9 login settings A 1 logout automatic 1 5 logs sending 3 7 time stamping entries 3 9 viewing...

Page 136: ...uter 5 15 reducing interference 5 16 reference documents B 1 region of operation 2 7 registering product ii releasing connection status 6 5 remote devices testing path 7 10 remote management 6 13 rene...

Page 137: ...1 trademarks ii traffic metering 6 15 traffic prioritizing 5 18 transfer time backing up 5 26 troubleshooting 7 1 trusted user 3 2 typographical conventions xi U Universal Plug and Play UPnP 5 14 up t...

Page 138: ...ex 6 v1 0 May 2012 wireless settings advanced 2 12 basic 2 6 default listed A 2 gathering information 2 5 testing 1 11 WMM Wi Fi Multimedia 5 18 WPA2 PSK encryption 2 3 2 10 WPA PSK WPA2 PSK encryptio...

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