B.
APPENDIX B
TECHNICAL SUPPORT
OMS Motion, Inc. can be reached for technical support by any of the following methods:
1. Internet E-Mail:
3. Telephone: 8:00 a.m. - 5:00 p.m. Pacific Standard Time
(503) 629-8081 or (800) 707-8111
4. Facsimile: 24 Hours
(503)
629-0688
5. USPS:
OMS Motion, Inc.
15201 NW Greenbrier Parkway
B-1
Ridgeview
Beaverton
OR
97006
RETURN FOR REPAIRS
Call OMS Motion, Inc. Customer Service at (503) 629-8081 or (800) 707-8111 or E-Mail to
Explain the problem and we may be able to solve it on the phone. If not, we will give you a Return
Materials Authorization (RMA) number.
Mark the RMA number on the shipping label, packing slip and other paper work accompanying
the return. We cannot accept returns without an RMA number.
Please be sure to enclose a packing slip with the RMA number, serial number of the equipment,
reason for return, and the name and telephone number of the person we should contact if we
have further questions.
Pack the equipment in a solid cardboard box secured with packing material.
Ship prepaid and insured to:
OMS Motion, Inc.
15201 NW Greenbrier Parkway
B-1
Ridgeview
Beaverton, OR 97006
Summary of Contents for MAXnet
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