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8. Error Messages and Troubleshooting
In case any of the below problems occur during measurement, first check that no
other electrical device is within 12 inches (30 cm). If the problem persists, please refer
to the table below.
8.1 Error Messages
Display
Cause
Solution
Irregular heartbeat
Irregular heartbeat
detected.
Remove your monitor. Wait for 2 - 3 minutes and
then take another measurement. Repeat the steps
in sub-section 3.1 (page 25). If this error continues
to appear, we recommend that you consult with
your physician.
Do not move and
take another
measurement.
Your body
moved during a
measurement.
Carefully read and repeat the steps in sub-
section 3.1 (page 25).
Position device
at heart-level.
Your monitor is
not at the correct
height.
Adjust the height of your wrist following the
heart zone indicator. Refer to sub-section 3.1
(page 25).
