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12. Troubleshooting with SkySafari®.
The most common problems as described below.
Problem
Solution
Cross-hair does not move
If the connection cable is not properly installed, the encoder
position will not be read. Please check the cable connection. Make
sure the hand knobs (both the Azimuth and Altitude are tightened)
and rotate solidary.
SkySafari® gives an error
message when aligning the
second-target
There is a big difference between the position read by the encoders
and the object’s database coordinates. Please make sure you use
the right-hand rule (up-left).
If the problem persists, make sure you are not using a star too close
to the first one.
I get pointing errors higher
than 0.5 degrees
Make sure the two alignment-stars are not separated more than 30
degrees.
Objects are completely off
the FOV.
Wrong star used for alignment.
13. Step by step – use procedure.
To use
Push+
please make sure you always follow this procedure completing
each step before moving to the next one.
Position the telescope tube horizontal
Power
Push
+ Go
Pair
Push
+ via Bluetooth (this only needs to be done
once)
Adjust app settings (
SkySafari®
or other app)
follow the instructions mentioned in 10.
Connect device to App
follow the instructions mentioned in 11.
Align/Calibrate
follow the instructions mentioned in 11.
Locate objects and observe
follow the instruction mentioned in 11.
