WARRANTY/DISCLAIMER
OMEGA ENGINEERING, INC. warrants this unit to be free of defects in materials
and workmanship for a period of
13 months
from date of purchase. OMEGA’s
WARRANTY adds an additional one (1) month grace period to the normal
one
(1) year product warranty
to cover handling and shipping time. This ensures
that OMEGA’s customers receive maximum coverage on each product.
If the unit malfunctions, it must be returned to the factory for evaluation.
OMEGA’s Customer Service Department will issue an Authorized Return (AR)
number immediately upon phone or written request. Upon examination by
OMEGA, if the unit is found to be defective, it will be repaired or replaced at no
charge. OMEGA’s WARRANTY does not apply to defects resulting from any
action of the purchaser, including but not limited to mishandling, improper
interfacing, operation outside of design limits, improper repair, or unauthorized
modification. This WARRANTY is VOID if the unit shows evidence of having
been tampered with or shows evidence of having been damaged as a result of
excessive corrosion; or current, heat, moisture or vibration; improper specifica-
tion; misapplication; misuse or other operating conditions outside of OMEGA’s
control. Components in which wear is not warranted, include but are not limited
to contact points, fuses, and triacs.
OMEGA is pleased to offer suggestions on the use of its various products.
However, OMEGA neither assumes responsibility for any omissions or errors
nor assumes liability for any damages that result from the use of its
products in accordance with information provided by OMEGA, either verbal
or written. OMEGA warrants only that the parts manufactured by the
compamy will be as specified and free of defects. OMEGA MAKES NO
OTHER WARRANTIES OR REPRESENTATIONS OF ANY KIND WHATSOEVER,
EXPRESSED OR IMPLIED, EXCEPT THAT OF TITLE, AND ALL IMPLIED
WARRANTIES INCLUDING ANY WARRANTY OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED.
LIMITATION OF LIABILITY: The remedies of purchaser set forth herein are
exclusive, and the total liability of OMEGA with respect to this order,
whether based on contract, warranty, negligence, indemnification, strict
liability or otherwise, shall not exceed the purchase price of the component
upon which liability is based. In no event shall OMEGA be liable for
consequential, incidental or special damages.
CONDITIONS: Equipment sold by OMEGA is not intended to be used, nor shall it
be used: (1) as a “Basic Component” under 10 CFR 21 (NRC), used in or with any
nuclear installation or activity; or (2) in medical applications or used on humans.
Should any Product(s) be used in or with any nuclear installation or activity,
medical application, used on humans, or misused in any way, OMEGA assumes
no responsibility as set forth in our basic WARRANTY / DISCLAIMER language,
and, additionally, purchaser will indemnify OMEGA and hold OMEGA harmless
from any liability or damage whatsoever arising out of the use of the Product(s) in
such a manner.
RETURN REQUESTS / INQUIRIES
Direct all warranty and repair requests/inquiries to the OMEGA Customer
Service Department. BEFORE RETURNING ANY PRODUCT(S) TO OMEGA,
PURCHASER MUST OBTAIN AN AUTHORIZED RETURN (AR) NUMBER FROM
OMEGA’S CUSTOMER SERVICE DEPARTMENT (IN ORDER TO AVOID
PROCESSING DELAYS). The assigned AR number should then be marked on
the outside of the return package and on any correspondence.
The purchaser is responsible for shipping charges, freight, insurance and proper
packaging to prevent breakage in transit.
FOR
WARRANTY
RETURNS, please
have the following information
available BEFORE contacting OMEGA:
1. Purchase Order number under
which the product was
PURCHASED,
2. Model and serial number of the
product under warranty, and
3. Repair instructions and/or specific
problems relative to the product.
FOR
NON-WARRANTY
REPAIRS,
consult OMEGA for current repair
charges. Have the following information
available BEFORE contacting OMEGA:
1. Purchase Order number to cover the
COST of the repair,
2. Model and serial number of the
product, and
3. Repair instructions and/or specific
problems relative to the product.
OMEGA’s policy is to make running changes, not model changes, whenever an
improvement is possible. This affords our customers the latest in technology
and engineering.
OMEGA is a registered trademark of OMEGA ENGINEERING, INC.
© Copyright 2009 OMEGA ENGINEERING, INC. All rights reserved. This docu-
ment may not be copied, photocopied, reproduced, translated, or reduced to any
electronic medium or machine-readable form, in whole or in part, without the
prior written consent of OMEGA ENGINEERING, INC.
