EN-28
Addit
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Troubleshooting
Troubleshooting
Before sending the product for repair, refer to the following checklist to resolve the problem. If the problem
persists, contact an authorized Olympus service center.
In addition, be sure to back up the data in your storage unit before sending this product for repair or service.
Writing to the hard disk or deleting data may be necessary during the repair or service. We cannot accept any
request for the restoration of lost data. Due to copyright restrictions, we cannot copy stored data for repair or
service.
Common
PC mode
Problem
Cause/Status
Solution
The power does
not turn on.
The AC adapter is not properly connected.
Check to see if the AC adapter is
firmly connected.
Problem
Cause/Status
Solution
The PC does not
identify the unit or
a device
connected to it via
the unit.
The unit or the external device are not
properly connected.
Check to see if the USB cable is firmly
connected.
The Dock& Done mode/PC mode switch is
set to the Dock&Done mode position.
Set to the PC mode, making sure that
the PC mode indicator turns on.
The unit runs in Dock&Done mode, not in
PC mode.
Let the unit finish its current operation
in Dock&Done mode with the Dock&
Done mode/PC mode switch being set
on the PC mode position, then wait
until the PC mode indicator turns on.
The PC’s OS or other software is not
supported.
Check to see if the unit supports the
PC’s OS and other software.
Data cannot be
written.
The data is set to read-only by OLYMPUS
Master.
Cancel the read-only setting in
OLYMPUS Master.
Data that has been
saved in
Dock&Done
mode is not found.
The digital camera date has not been set.
If you do not set the date, the data may
be stored in the default folder of the
digital camera. Check the folder.
Check the digital camera date before
shooting images.
00Kura_E.book Page 28 Tuesday, October 26, 2004 1:14 PM
