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9. Troubleshooting
If a Document Jam Occurs
This section describes how to handle when a document jam occurs.
• If a Document is Visible in the Paper Path
• If a Document is Invisible in the Paper Path
1
Open the ADF cover (a).
2
Pull out the document upward.
Sticky notes and labels attached on the documents may cause a document jam.
When using the ADF, remove sticky notes or labels from the document. If removing labels is unavailable, use the
document glass.
3
Close the ADF cover (a).
Remove the document on the document tray, and then close the ADF cover.
Otherwise, documents may be torn or folded.
If a Document is Visible in the Paper Path
