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Chapter 1 Troubleshooting
FIP2.3 Paper Jam/Exit to Dup
Step Check
Yes
No
Possible causes:
HVPS/MCU (PL12.1.19)
SENSOR DUP (PL21.1.34)
ACTUATOR DUP (PL21.1.37)
ROLL DUP (PL21.1.17)
ROLL PINCH (PL21.1.4)
MOTOR DUPLEX (PL21.1.29)
1
Does Error occur, when the power is turned ON?
Go to step 2.
Go to step 4.
2
Checking the paper at ACTUATOR DUP
Open COVER HSG DUP.
Does the paper remain at ACTUATOR DUP?
Remove the
paper, and go to
step 3.
Go to FIP2.10
SENSOR DUP.
3
Does Error occur, when the power is turned ON?
Go to FIP2.10
SENSOR DUP.
Go to step 4.
4
Checking Option Duplex installation
Remove Option Duplex, and then reinstall.
Does Error occur, when running a test print by Duplex
printing?
Go to step 5.
End of work
5
Checking paper position (1)
Open COVER HSG DUP.
Does the front end of paper reach the top roller of ROLL
DUP?
Go to step 6.
Replace FUSER
ASSY. (RRP8.8)
6
Checking transmission of driving force Remove
COVER LEFT (PL21.1.25).
Do ROLL DUP and every Gear rotate smoothly?
Turn the gear with a finger to check.
Go to step 7.
Replace the dis-
turbing part of rota-
tion.
7
Checking ROLL DUP and ROLL PINCH
Open COVER HSG DUP and insert paper, and then
close it.
Is the paper transferred smoothly?
Turn the upper GEAR ROLL (PL21.1.20) clockwise with
a finger, and check paper transfer.
Go to step 8.
Replace the dis-
turbing roll of trans-
fer.
8
Checking MOTOR DUPLEX
Does MOTOR DUPLEX rotate normally?
Check using Chapter 2 Diagnostic [Duplex Motor,
Clockwise Normal Speed Test].
Replace HVPS/
MCU.
(RRP12.10)
Go to FIP2.9
MOTOR DUPLEX.
