1 – 20
Chapter 1 Troubleshooting
FIP1.8 Paper Jam/Exit
Step Check
Yes
No
Possible causes:
FUSER ASSY (PL8.1.20)
HVPS/MCU (PL12.1.19)
HARNESS ASSY FUSER (PL8.1.17)
MOTOR ASSY EXIT (PL10.1.15)
LVPS (PL12.1.5)
ROLL PINCH EXIT (PL10.1.23)
500 EXIT ASSY (PL10.1.2)
150 PAPER CASSETTE (PL2.1.50)
550 PAPER CASSETTE (PL4.1.50)
1
Checking the paper condition.
Is the paper crumpled, damaged or damp?
Replace the
paper with a new
and dry one.
Go to step 2.
2
Checking the paper size setup.
Does the paper size in use match the size setup by
GUIDE ASSY END or by the driver on the PC?
Go to step 3.
Replace the paper,
or set up the paper
size correctly.
3
Does Error occur when the power is turned ON?
Go to step 4.
Go to step 6.
4
Checking the paper in Actuator Exit.
Is there any remaining paper in Actuator Exit?
Remove the
paper, and go to
step 5.
Go to step 8.
5
Does Error occur when the power is turned ON?
Go to step 8.
Go to step 6.
6
Run a test print.
Does Error occur?
Check using Chapter 2 Diagnostic [TEST PATTERN
MODE MENU].
Go to step 7.
End of work
7
Checking ROLL PINCH EXIT.
Remove COVER TOP ASSY (PL1.1.7). (RRP1.4)
Is ROLL PINCH EXIT not damaged, and rotating
smoothly?
Does SPRING PINCH EXIT attach?
Turn ROLL EXIT with a finger to check.
Go to step 8.
Replace ROLL
PINCH EXIT.
8
Checking ROLL EXIT (PL10.1.12) for rotation.
Remove EP CARTRIDGE.
Close COVER OPEN (PL1.1.2).
Turn the power ON.
Does ROLL EXIT rotate smoothly during warm up?
Go to step 9.
500 EXIT ASSY.
(RRP10.2)
9
Checking Actuator Exit for operation.
Remove EP CARTRIDGE.
Does Actuator Exit move smoothly, when touching
Actuator Exit with a finger inserted from the exit of
FUSER ASSY, and moving it up and down?
With tool Go to
step 10. Without
tool Go to step
11.
Replace FUSER
ASSY. (RRP8.8)
10
Checking Exit Sensor for operation (1).
Remove EP CARTRIDGE.
Does the number of Sensor/Switch Check increase by
one, every time Actuator Exit is pushed and released?
Check using Chapter 2 Diagnostic [Sensor/Switch
Check].
Replace HVPS/
MCU.
(RRP12.10)
Go to step 11.
