Oce PlotWave 750, User Manual

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7-16 Maintenance & Supplies
Maintenance & Supplies
Troubleshooting Tips
PRINTER DOES NOT OPERATE WHEN POWER SWITCH IS ON
Fully insert paper trays.
Check to be sure power plug is firmly inserted in electrical socket.
PRINT IMAGE IS TOO LIGHT
Check toner indicator and add toner, if required.
Check paper for dampness. Do not leave paper in printer when humidity is high.
PRINT IMAGE IS NOT CLEAN OR SHOWS SPOTS
Call for service if “Call for service” is displayed in the message area.
PRINT PAPER MISHANDLES DURING PRINTING
Fan print paper and load it with curl side in proper location. Do not exceed the tray
capacity.
PRINT IMAGE CAN BE RUBBED OFF
Check print paper thickness. Use Thick paper mode, if paper weight requires it.
DUPLEX MODES CANNOT BE SELECTED
Fully close ADU, then select Duplex mode again.
PRINTING DOES NOT BEGIN AFTER PRESSING START
Insert or adjust the appropriate paper tray for print size selected.
Close front door completely.
Check to see if the message “Please close stacker cover of Trimmer” is displayed.
Close trimmer stacker cover completely.
PRINTING DOES NOT RESUME AFTER MISHANDLED PAPER IS REMOVED
Check printer diagram on touch screen for additional indications of mishandled paper.
PRINT QUALITY IS POOR
Check paper for dampness, and replace it if necessary.
PRINT IMAGE IS SKEWED WHEN BYPASS IS USED
Be sure print paper is inserted straight.
USING ECM, PRINTS CANNOT BE MADE AFTER PASSWORD IS ENTERED
Check to see if the message EXCEEDS LIMIT is displayed.
Contact key operator to reset limit.