OCB OCB-VT-013, User Manual, Page: 29 / 31

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Remarks: to get the version and serial number of tracker’s firmware
Get IMEI W******,601 W000000,601
Remarks: to get IMEI of the tracker
Reboot GSM W******,901### W000000,901###
Remarks: to reboot the GSM module of the tracker
Reboot GPS W******,902### W000000,902###
Remarks: to reboot the GPS module of the tracker
Initialization W******,990,099### W000000,990,099###
Remarks: Turn on the device, press the SOS button for five times continuously and then send (within 120 seconds) this SMS
to the tracker to make all settings (except for the password) back to factory default.
### is the ending character.
Password Initialization W888888,999,666 W888888,999,666
Remarks: In case you forget your password, turn on the tracker, press the SOS button for five times continuously and then send
this SMS (within 120 seconds) to the tracker to make the password back to factory default (000000).
Annex 2. Troubleshooting
Problem: Unit will not turn on
Possible Cause: Resolution:
Wiring was not connected properly Check and make sure wiring connection is in order.
Battery needs charging Recharge battery
Problem: Unit will not respond to SMS
Possible Cause: Resolution:
GSM antenna was not installed properly Make OCB-VT-013 connected to GSM network.
GSM Network is slow Some GSM networks slow down during peak time or when they have
equipment problems.
Unit is sleeping Cancel sleeping mode
Wrong password in your SMS or wrong SMS
format
Write correct password or SMS format
The SIM in OCB-VT-013 has run out of credit Replace or top up the SIM card
No SIM card Insert a working SIM card. Check in phone that the SIM can send SMS
message.
SIM card has expired Check in phone that the SIM can send SMS message. Replace SIM card if
needed.
SIM has PIN code set Remove PIN code by inserting SIM in you phone and deleting the code.