TouchPoint Console Installation and Setup Guide
47
Chapter 4: Additional Local Configuration
Older model fax boards, older or newer TPC firmware
For TPCs with older fax boards, a selection of buttons indicating available outbound calling options are displayed, and
"Autodetect" button(s) are used to detect and configure the fax board(s):
The Fax Devices screen also provides access to the Fax Monitor tool used for field diagnostics and fax conversation
capture. This tool is described on page 49.
Newer model fax boards, older TPC firmware, older installations of Equitrac Professional
Deployments that use newer TPCs on older versions of Equitrac Professional require special care to ensure the newer
fax boards operate correctly with legacy Equitrac Professional software. Equitrac provides a FaxUpdate tool to set the
country code in these situations. For information about setting country codes with the Faxupdate tool, see
Setting the Country Code
NOTE:
These settings are only applicable for new fax boards. Legacy boards do not requite the following
configuration steps. Also note that in situations where a new model fax board is to be used with a legacy Equitrac
Professional deployment, the country code defaults to the United States. If another country code is required, you
must use the
FaxUpdate
tool to set it. Please see
Before starting, ensure that the fax device is connected to the phone line, and that the fax device is powered on.
1
On the Administrative Options screen, press
Fax Devices
.
2
In the
Fax Devices
screen, press the
Fax
x
Country
field for the fax line you want to configure. A pick list
populated with supported country codes displays. Select the country appropriate for your deployment to populate
the field. Repeat this step for all fax lines you want to configure.
