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e. Battery Replacement. 

The Batteries should be replaced every season, you will notice they need changing as gradually the   

    Push Buttons cease to operate the Control.  

f. Changing the Receiver Batteries.

 To change the Receiver Batteries remove the Ash Pan Cover and locate the electronic  

    receiver box, underneath the fire on the left hand side.  Slide open the plastic cover to gain access to the battery compartment. 
   You can detach the Receiver by pulling it off its Velcro Pad to make access easier but remember to put it back in the same  

   

position. Replace with 4 x AA good quality alkaline batteries, operate the Push Buttons to check the Batteries are fitted correctly.   

                                   

 Note: Only Change The Batteries When The Fire Is Cold  

 

 

2.4 - LIGHTING & CONTROLLING THE FIRE - THERMATRONIC RF CONTROL  

The Thermatronic Control System is a battery operated gas fire control system that uses a microprocessor to provide the working  
sequences needed by the fire, and when used with an oxypilot has all the safety features required by law and CE approval. 
Commands are accepted by the microprocessor when buttons are pressed. An audible beep means that the command is received, 
and the push button should immediately be released.  
 

Using the System

 

Control can only be achieved if the Handset is pointed at the Fire. 
The red light will flash each time you press the Handset. 

a. Ignition. 

Simultaneously press and hold the red button and the right upper button (linked by line) until a  

    short acoustic signal confirms that the sequence has begun, then release the buttons.   
    Continuous audible signals confirm that ignition is in progress.  
    When pilot ignition is confirmed the motor will open the valve to maximum flame height – this takes about 
    30 seconds. 

b. Flame Height Adjustment. 

Press the small flame button until the flame height is at the desired position.  

    If you try to go beyond the preset low flame minimum height the main burner will turn off leaving the pilot  
    burner alight (this is the standby position).   
    You will learn from experience the preset low flame minimum height. 

 

   You will learn from experience the minimum preset flame height. 

c.

 

Relighting the Fire. 

To relight the fire from the standby position, or to increase the flame height from low  

    flame press and hold the large flame button until the desired flame height is achieved.  Please note that  
    you can have the flame height anywhere between maximum and preset low.   
    For fine adjustment simply tap the small or large flame buttons. 

d. Switching Off. 

Press the red/off button on the Handset. 

 

2.5 - GENERAL 

a.

  Battery replacement is recommended at the beginning of each heating season, or when an acoustic error  

     message sounds during ignition. 

b.

  Error Message – Long signals (0.8 second tone – 0.2 second break) during ignition –  probable cause - batteries  

      in electronic receiver box are nearly discharged. 

c.

  Error Message – 5 second continuous tone – probable cause – cable disconnected or  on/off switch on  valve is in off position. 

d.

  Batteries - Electronic Receiver Box - 4 x AA good quality alkaline - Handset - 1 x PP3 good quality alkaline. 

e. 

To change the Handset battery slide open the plastic panel on the back of the Handset. 

f.

   To change the Receiver Batteries remove the Ash Pan Cover and locate the electronic receiver box, underneath the fire on the left 

hand side. Slide open the plastic cover to gain access to the battery compartment. You can detach the Receiver by pulling it off its 
Velcro Pad to make access easier but remember to put it back in the same position. 

Note: Only Change The Batteries When The Fire Is Cold  

 

 

2.6 - RESETTING THE MERTIK MAXITROL LOGIC CIRCUITS - IF THE HANDSET DOES NOT WORK

 

ONLY APPLIES TO THE THERMATRONIC HAND HELD RADIO FREQUENCY CONTROL  

 

Basic Reset - 

It sometimes happens that (such as when the handset buttons are pressed out of sequence) the fire stops  

working because the logic circuits get confused and need to be reset.  

 

To do this, simply remove the 4 x AA batteries from the Receiver Box  (see section 2.4f above), wait for 1 minute and then refit the  
batteries. Wait for another minute and then point the handset at the fire and press the red/off button. Wait for another minute and then 
start the fire as normal. If the fire does not start repeat the resetting procedure. If the fire still does not work a Full Reset can be tried. 
 

Full Reset 

- If you obtain a new handset the control system will need to learn the handset’s unique code via a Full Reset. Also, if the 

fire is not working and the Basic Reset  has not worked a Full Reset can be carried out: 

 

 

Remove the Ash Pan Cover and locate the electronic Receiver Box.   
Locate the Reset Hole on the side of the Receiver and using a pen press and hold in the Reset button until you hear two beeps. 
The first beep is short and the second beep is long. After the second beep release the Reset Button. 
Now on the Handset, within the next 20 seconds press and hold the Small Flame Button until you hear two additional short beeps  
confirming the code is set in the Receiver.  
If you hear one long beep the Code as not been set so repeat the procedure. 

 

If after carrying out the above procedure the situation is not corrected it will be necessary to contact your Installer.  
 

Note: For the Installation/Service Engineer 

- Resetting of the Handset & Control System is also covered in Section 21.1 page 24.   

Summary of Contents for THE HOTBOX H.E.

Page 1: ...INSTALLATION SERVICING INSTRUCTIONS ALL INSTRUCTIONS MUST BE LEFT WITH THE USER FOR SAFE KEEPING MANUFACTURED by Nu Flame Limited Unit 4 Kimpton Trade Business Centre Minden Road Sutton Surrey SM3 9PF...

Page 2: ...of Infrared Control System 26 Guarantee 27 BOX CONTENTS The Fire comes in 1 box containing the Fire with chosen Control and Fitting kit see next page for fitting kit contents plus the chosen Fuel Bed...

Page 3: ...gs 1 Flue Restrictor 2 No 8 x 10mm pointed self tapping screws for the restrictor 4 Magnets for holding Front Trim on 1 2 050mm length of 6mm x 4mm self adhesive silicone sealing strip 1 10mm Back Nut...

Page 4: ...if the oxygen level in the room is depleted due to lack of primary air or obstructed flue blocked chimney that would lead to incomplete combustion of the gas It must not be tampered with and only rep...

Page 5: ...rim Push Buttons Press the lowest button to gradually reduce the gas flow from Maximum to the Pre Set Minimum Setting you will hear the motor turning the control Keeping the Lower Button depressed wil...

Page 6: ...replacement is recommended at the beginning of each heating season or when an acoustic error message sounds during ignition b Error Message Long signals 0 8 second tone 0 2 second break during igniti...

Page 7: ...use abrasive cleaners For Stainless Steel finishes we recommend a small amount of Baby Oil 4 SERVICING a The fire should be Serviced Annually in accordance with the Gas Safety Uses Regulations b This...

Page 8: ...THE INSTALLATION READ THESE INSTRUCTIONS CAREFULLY THESE INSTRUCTIONS SHOULD BE LEFT WITH THE USER FOR SAFE KEEPING AND FUTURE SERVICING PRIOR TO INSTALLATION ENSURE THAT THE GAS TYPE AND PRESSURE ARE...

Page 9: ...he chimney flue is continuous from inlet to termination l Ensure that the chimney flue is structurally sound so that combustion products do NOT come into contact with combustible materials outside the...

Page 10: ...antee Therefore it is important that all gas pipes must be purged of both air and debris i If you suspect that there may still be dirt and or debris in the gas system fit a filter in the pipeline befo...

Page 11: ...to thoroughly dry out before Installation IMPORTANT NOTE Dry lined walls ensure that any air gaps between the back of the plasterboard and wall are sealed around the builders opening or fireplace as t...

Page 12: ...T FLUE FIREPLACES AND THE FOLLOWING DETERMINES THE MINIMUM REQUIREMENTS AND THE ADDITIONAL BUILDING WORK REQUIRED 13 INSTALLATION INTO A PRE CAST FLUE Rebated Fire Surround Rated 150 C or Purpose Buil...

Page 13: ...The Surround must cater for a minimum flat surface around the Fireplace Opening allowing 625mm high by 530mm wide This is essential in order to achieve a good seal between the face of the surround an...

Page 14: ...gh the Property g The Flue Box must be Insulated on its top and sides with 50mm thick Non Combustible Fibreglass Insulation or Equivalent h If plaster board is used in front of the flue box it must be...

Page 15: ...uld be a maximum of 75mm as anything deeper will reduce convection air and the efficiency of the fire For deeper non combustible shelves they must be raised a further 25mm for every extra 25mm of dept...

Page 16: ...LL APPLICATION USING MARBLE SLATE OR STONE SLIPS SHELF IMPORTANT NOTE Dry lined walls ensure that any air gaps between the back of the plasterboard and wall are sealed around the builders opening or f...

Page 17: ...is very important that a good seal is achieved between the back of the Fire s outer frame and the front of the fireplace back panel for safety reasons and to achieve maximum efficiency Take the self...

Page 18: ...fixing is not sound the Rawlplug Eyebolt will be pulled out and the fire will not be sealed to the Fireplace Opening Note With the minimum depth fireplace enclosure it may be necessary to sink the Ey...

Page 19: ...may notice small white marks on the Matrix This is part of the production process TIP When fitting the Coals Pebbles leave gaps between as this helps achieve the best effect TIP Pebbles only The Long...

Page 20: ...oals on top of the 3 large Rear Coals Note The centre coal to be edge on and pushed up against the fireback to make it the highest coal For Pebbles Layout Choosing different colours and textures fit 3...

Page 21: ...t 1 either side of the Large Coal on top of the Triangular Coals and sit the remainder 2 either side and behind the Small C Coals just placed For Pebble Layout Fit 6 Small Pebbles Fit 1 either side of...

Page 22: ...ow to warm up for 5 minutes and then using a lit smoke match joss stick or similar place centrally just under the inner canopy as shown below The majority of the smoke must be drawn under the Fire Can...

Page 23: ...for Servicing b Check the operation and ignition of the fire before servicing c Ensure the fire is cold before proceeding d Lay a dust sheet on the floor before proceeding e Carry out a gas soundness...

Page 24: ...locking the flame to the thermocouple b Check the thermocouple is tightly connected to the control c Change the pilot assembly as a new thermocouple may be required d With the Manual System or 2 Butto...

Page 25: ...stablish how long the fire stays alight then repeat the Spillage Test around this time d For the Thermatronic System check that the Control is functioning correctly as detailed in Section 21 2 specifi...

Page 26: ...26 22 DIAGRAM OF INFRARED CONTROL SYSTEM...

Page 27: ...ry to us We will not be liable for any such breakages or losses Under no circumstances should any attempt be made to repair the burner on site without our express knowledge and approval during the war...

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