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Service Manual

Model 

UL Part Number

CDFI-BX1000 6909910100

CDFI-BX1500 6910370100

7401070000R00

IMPORTANT SAFETY INFORMATION

: Always read this manual first before attempting to service this 

fireplace. For your safety, always comply with all warnings and safety instructions contained in this 

manual to prevent personal injury or property damage.

Summary of Contents for 6909910100

Page 1: ... 6910370100 7401070000R00 IMPORTANT SAFETY INFORMATION Always read this manual first before attempting to service this fireplace For your safety always comply with all warnings and safety instructions contained in this manual to prevent personal injury or property damage ...

Page 2: ...edures and techniques which if not carefully followed will result in damage to the equipment WARNING Procedures and techniques which if not carefully followed will expose the user to the risk of fire serious injury or death Operation 3 Maintenance 3 Wiring Diagram 4 Exploded Parts Diagram 5 Relay Board Replacement 6 Heater Assembly Replacement 7 Troubleshooting Guide 8 Table of Contents ...

Page 3: ...isconnect power to the unit and call Glen Dimplex Americas at 1 888 346 7539 for technical support Please have your model and serial number ready when calling Maintenance Opti myst Pro Box Heater Surface Cleaning To remove fingerprints or other marks the exterior finish can be cleaned with a damp cloth with a mild detergent The surface should be completely dried with a lint free cloth to prevent w...

Page 4: ...ral 24V 12mm 12mm 12mm Wiring Diagram CDFI BX1500 JUNCTION BOX 120V POWER SUPPLY PRO BOX RELAY BOARD CDFI500 PRO CDFI1000 PRO WHITE N WHITE N WHITE N WHITE N BLACK L BLACK L BLACK L BLACK L GREEN G GREEN G GREEN G GREEN G Block Diagram for CDFI BX1500 ...

Page 5: ...001890100RP CDFI BX1000 MOD include 8501580100RP 3 Media Tray CDFI BX1000 1028280100RP CDFI BX1500 2 1031170100RP 1 2 3 5 6 4 Front Glass CDFI BX1000 FG1000 CDFI BX1500 FG1500 5 Hole covers set of 4 9601740100RP 6 Glass Hardware 8800930159RP CDFI BX1500 will require 2 packs as there are 6 hole covers in total CDFI BX1500 Pictured 4 ...

Page 6: ...left needs to be removed If necessary disconnect the power supply wires from the cassette as well as the heater wire 4 Remove the cover plate by unscrewing the four screws that hold it in place Figure 1 5 Disconnect the wires from the relay board noting their original locations It can be helpful to take a picture of the relay board before the wires are disconnected in order to keep track of each w...

Page 7: ...crews in total Figure 3 4 Remove the heater cover plate by unscrewing the 12 screws around its periphery Be sure to hold the heater assembly as it comes down 5 Remove the 4 screws that secure the retaining brackets to the heater cover plate Figure 4 6 Remove the 2 screws on each retaining bracket 4 total that secure each bracket to the heater assembly Set the brackets aside Figure 5 7 Snip the two...

Page 8: ...as con nected with polarity reversed wrong way Problems with powering on the cassette may also be experienced Replace relay board Replace cassette main control boards Remove extension wire and connect wire directly from cassette to Pro Box Heat is not turning off Defective relay board Replace relay board Heater shuts off on its own cutout is engaged An accumulation of dust or debris is pre venting...

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