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18.3 - FITTING THE OUTER TRIM
a.
The Outer Trim is held in place with 4 strong Magnets, one at each corner, ensure they are in place.
With Profile Frames the Magnets must be on the metal corner plates.
b.
To fit simply centralize the Trim and fit it onto the Fire. Note : If the Trim is not positioned centrally it may not be held correctly at
each corner, however it can be slid from side to side to ensure it is located correctly.
NOTE for Trim Variants:
Various Trim/Frame Options are available some have integral Frets and others are supplied with
Separate Cast Frets. In all cases the Outer Frame is held as detailed above.
18.4 - FIREGUARDS
a.
A fireguard is not supplied with the appliance however it is recommended that a fireguard conforming to BS 7977 is fitted if the
fire is to be used in the presence of young children, the elderly, the infirm and pets.
b.
For Hole in the Wall fires it is recommended that a means, (tactile separator/shelf or guard) is provided to give abrupt
warning to a person moving inadvertently towards the fire.
19 - BRIEFING THE CUSTOMER
a.
The installer should brief the customer on the Operation of the Control System fitted, (specifically the position for viewing the
pilot for lighting, when applicable); operation of the Coal-Coke System (if applicable) and all aspects of the User Instructions.
b.
The instructions should be handed to the customer for their safe keeping and future servicing.
c.
For Customers who have purchased either of the 2 or 3 Button High Level Control explain and demonstrate that the batteries
should be replaced with good quality batteries annually as the side switch may stop working part way through a season.
d.
For Customers who have purchased the Thermatronic Control explain and demonstrate that the batteries in the receiver and
Handset should be replaced with good quality ones annually as the fire may stop working part way through the season.
e.
The customer should be briefed on the need for regular servicing; this will normally be once a year.
f.
Advise the customer that, apart from batteries for the High Level and Thermatronic Systems, there are no user replaceable parts
in the fire but for servicing and spares to contact the local Nu-Flame Stockist.
20 - SERVICING
The Matrix in the fire is a Moulded Ceramic Fibre component incorporating Silicone Binders and you may notice that it develops
cracks during operation. This is natural shrinkage caused by exposure to high temperatures and is quite normal for the material and
will in no way affect the operation of the fire.
20.1 - GENERAL
Note: Servicing must be carried out by a registered installer.
a.
The fire does not have to be removed for Servicing.
b.
Check the operation and ignition of the fire before servicing.
c.
Ensure the fire is cold before proceeding.
d.
Lay a dust sheet on the floor before proceeding.
e.
Carry out a gas soundness test before servicing.
f.
Taking great care not to mark the liners, remove the Ceramic Coals or Pebbles and the Front and Rear Matrixes. (The presence
of white marks and/or surface cracking/crazing on the matrixes is quite normal.)
g.
Pull off the Outer Trim/Frame, (Locate the 4 magnets), & turn off the gas supply to the fire at the isolation/pressure test elbow.
h.
If any parts need replacement, use only genuine parts supplied by Nu-Flame Ltd. Some components may look similar to those
used in other gas fire, but these are not necessarily the same due to performance variations and must not be used.
This applies particularly to the ODS Pilot, Gas Control System and Ceramics.
i.
Disconnect the gas pipe to the control.
! TIP !
Being Magnetic The 4 Trim Magnets can be easily misplaced,. Locate them immediately.
20.2 - ANNUAL SERVICING
Carry out the operations in 20.1 General before proceeding
! IMPORTANT NOTE !
TAKE GREAT CARE WHEN WORKING INSIDE THE FIRE NOT TO MARK THE CERAMIC
LINING PANELS.
a.
Referring to the Section 17, ‘Arrangement of the Fuel Effect’ and working in reverse order, remove the Coals or Pebbles and the
Front and Rear Matrixes. (The presence of white marks and/or surface cracking/crazing on the matrixes is quite normal.)
b.
With the High Level and Thermatronic Control Systems remove the Control Heat Shield, which is secured with a single screw at
the base of the fire on the left side.
c.
Now remove the Burner/Control Assembly by removing the 2 screws at the front of the fire taking care not to mark the liners.
Slide the Burner Assembly forward and if the fire is fitted with the High Level or Thermatronic Control it will also be necessary to
carefully slide out the Battery/Receiver Box and, in the case of the Thermatronic Control, carefully pull the Infrared Sensor off its
Velcro Pad. This will now allow access to all gas carrying parts for maintenance checks, fault finding and or replacement.
Take care when removing the Burner - DO NOT lift it out holding the Burner Top
d.
Remove the Debris Plate by removing the 4 screws allowing access through the Debris Opening and clear away any Debris.
e.
Brush clean the burner and pilot area of dust or debris; check that the aeration hole in the pilot is clear of dust, fluff, lint.
f.
Refit in reverse order; brushing the coals/pebbles clean of any soot, checking gas soundness, ignition and spillage as detailed in
the relevant sections.
ALWAYS CONDUCT A GAS SOUNDNESS AND SPILLAGE CHECK AFTER SERVICING.
ALWAYS RESEAL THE PRESSURE TEST POINT AND CHECK THAT IT IS GAS TIGHT.
(This accounts for a lot of recalls.)
ALWAYS CHECK THAT THE CONTROL SYSTEM IS WORKING CORRECTLY.
(This accounts for a lot of recalls.)