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18.3 - FITTING THE OUTER TRIM

  

 

a. 

The Outer Trim is held in place with 4 strong  Magnets, one at each corner, ensure they are in place.   

      With Profile Frames the Magnets must be on the metal corner plates. 

 

 

 

 

b. 

To fit simply centralize the Trim and fit it onto the Fire.  Note : If the Trim is not positioned centrally it may not be held  correctly at 

 

each corner, however it can be slid from side to side to ensure it is located correctly. 

 

NOTE for Trim Variants: 

  Various Trim/Frame Options are available some have integral Frets and others are supplied with  

      Separate Cast Frets. In all cases the Outer Frame is held as detailed above. 

 

18.4 - FIREGUARDS 

a. 

A fireguard is not supplied with the appliance however it is recommended that a fireguard conforming to BS 7977 is fitted if the 
fire is to be used in the presence of young children, the elderly, the infirm and pets.   

b.

  For Hole in the Wall fires it is recommended that a means, (tactile separator/shelf or guard) is provided to give abrupt 

warning to a person moving inadvertently towards the fire.  

 

19 - BRIEFING THE CUSTOMER

 

a.

  The installer should brief the customer on the Operation of the Control System fitted, (specifically the position for viewing the   

      pilot for lighting, when applicable); operation of the Coal-Coke System (if applicable) and all aspects of the User Instructions. 

b. 

The instructions should be handed to the customer for their safe keeping and future servicing. 

c.

  For Customers who have purchased either of the 2 or 3 Button High Level Control explain and demonstrate that the batteries  

should be replaced with good quality batteries annually as the side switch may stop working part way through a season. 

d.

  For Customers who have purchased the Thermatronic Control explain and demonstrate that the batteries in the receiver and 

Handset should be replaced with good quality ones annually as the fire may stop working part way through the season.  

e.

  The customer should be briefed on the need for regular servicing; this will normally be once a year. 

f.

  Advise the customer that, apart from batteries for the High Level and Thermatronic Systems, there are no user replaceable parts 

 

in the fire but for servicing and spares to contact the local Nu-Flame Stockist.

 

 

 

 

20 - SERVICING 

 

The Matrix in the fire is a Moulded Ceramic Fibre component incorporating Silicone Binders and you may notice that it develops 
cracks during operation.  This is natural shrinkage caused by exposure to high temperatures and is quite normal for the material and 
will in no way affect the operation of the fire.

 

 

20.1 - GENERAL   

 

Note: Servicing must be carried out by a registered installer. 
a.

  The fire does not have to be removed for Servicing. 

b.

  Check the operation and ignition of the fire before servicing. 

c.

  Ensure the fire is cold before proceeding. 

d.

  Lay a dust sheet on the floor before proceeding. 

e.

  Carry out a gas soundness test before servicing. 

f.

  Taking great care not to mark the liners, remove the Ceramic Coals or Pebbles and the Front and Rear Matrixes. (The presence 

 

of white marks and/or surface cracking/crazing on the matrixes is quite normal.) 

g.

  Pull off the Outer Trim/Frame, (Locate the 4 magnets), & turn off the gas supply to the fire at the isolation/pressure test elbow. 

h.

  If any parts need replacement, use only genuine parts supplied by Nu-Flame Ltd. Some components may look similar to those 

used in other gas fire, but these are not necessarily the same due to performance variations and must not be used. 

 

This applies particularly to the ODS Pilot, Gas Control System and Ceramics.

  

i.

  Disconnect the gas pipe to the control.  

  ! TIP !  

Being Magnetic The 4 Trim Magnets can be easily misplaced,. Locate them immediately.     

 

20.2 - ANNUAL SERVICING 

 

Carry out the operations in 20.1 General before proceeding 

 

! IMPORTANT NOTE ! 

  

TAKE GREAT CARE WHEN WORKING INSIDE THE FIRE NOT TO MARK THE CERAMIC 
LINING PANELS. 

a. 

Referring to the Section 17, ‘Arrangement of  the Fuel Effect’ and working in reverse order, remove the Coals or Pebbles and the 

 

Front and Rear Matrixes.  (The presence of white marks and/or surface cracking/crazing on the matrixes is quite normal.)                                                                                                                                     

b. 

With the High Level and Thermatronic Control Systems remove the Control Heat Shield, which is secured with a  single screw at 

 

the base of the fire on the left side. 

c. 

Now remove the Burner/Control Assembly by removing the 2 screws at the front of the fire taking care not to mark the liners. 

 

Slide the Burner Assembly forward and if the fire is fitted with the High Level or Thermatronic Control it will also be necessary to 
carefully slide out the Battery/Receiver Box and, in the case of the Thermatronic Control, carefully pull the Infrared Sensor off its 
Velcro Pad. This will now allow access to all gas carrying parts for maintenance checks, fault finding and or replacement.  

                        Take care when removing the Burner - DO NOT lift it out holding the Burner Top 
d. 

Remove the Debris Plate by removing the 4 screws allowing access through the Debris Opening and clear away any Debris. 

e.

  Brush clean the burner and pilot area of dust or debris; check that the aeration hole in the pilot is clear of dust, fluff, lint. 

f.

  Refit in reverse order; brushing the coals/pebbles clean of any soot, checking gas soundness, ignition and spillage as detailed in 

the relevant sections.

 

 

 

ALWAYS CONDUCT A GAS SOUNDNESS AND SPILLAGE CHECK AFTER SERVICING. 

 

ALWAYS RESEAL THE PRESSURE TEST POINT AND CHECK THAT IT IS GAS TIGHT. 

(This accounts for a lot of recalls.)

 

 

ALWAYS CHECK THAT THE CONTROL SYSTEM IS WORKING CORRECTLY. 

(This accounts for a lot of recalls.) 

 

 
 
 
 

Summary of Contents for THE HOTBOX H.E.

Page 1: ...INSTALLATION SERVICING INSTRUCTIONS ALL INSTRUCTIONS MUST BE LEFT WITH THE USER FOR SAFE KEEPING MANUFACTURED by Nu Flame Limited Unit 4 Kimpton Trade Business Centre Minden Road Sutton Surrey SM3 9PF...

Page 2: ...of Infrared Control System 26 Guarantee 27 BOX CONTENTS The Fire comes in 1 box containing the Fire with chosen Control and Fitting kit see next page for fitting kit contents plus the chosen Fuel Bed...

Page 3: ...gs 1 Flue Restrictor 2 No 8 x 10mm pointed self tapping screws for the restrictor 4 Magnets for holding Front Trim on 1 2 050mm length of 6mm x 4mm self adhesive silicone sealing strip 1 10mm Back Nut...

Page 4: ...if the oxygen level in the room is depleted due to lack of primary air or obstructed flue blocked chimney that would lead to incomplete combustion of the gas It must not be tampered with and only rep...

Page 5: ...rim Push Buttons Press the lowest button to gradually reduce the gas flow from Maximum to the Pre Set Minimum Setting you will hear the motor turning the control Keeping the Lower Button depressed wil...

Page 6: ...replacement is recommended at the beginning of each heating season or when an acoustic error message sounds during ignition b Error Message Long signals 0 8 second tone 0 2 second break during igniti...

Page 7: ...use abrasive cleaners For Stainless Steel finishes we recommend a small amount of Baby Oil 4 SERVICING a The fire should be Serviced Annually in accordance with the Gas Safety Uses Regulations b This...

Page 8: ...THE INSTALLATION READ THESE INSTRUCTIONS CAREFULLY THESE INSTRUCTIONS SHOULD BE LEFT WITH THE USER FOR SAFE KEEPING AND FUTURE SERVICING PRIOR TO INSTALLATION ENSURE THAT THE GAS TYPE AND PRESSURE ARE...

Page 9: ...he chimney flue is continuous from inlet to termination l Ensure that the chimney flue is structurally sound so that combustion products do NOT come into contact with combustible materials outside the...

Page 10: ...antee Therefore it is important that all gas pipes must be purged of both air and debris i If you suspect that there may still be dirt and or debris in the gas system fit a filter in the pipeline befo...

Page 11: ...to thoroughly dry out before Installation IMPORTANT NOTE Dry lined walls ensure that any air gaps between the back of the plasterboard and wall are sealed around the builders opening or fireplace as t...

Page 12: ...T FLUE FIREPLACES AND THE FOLLOWING DETERMINES THE MINIMUM REQUIREMENTS AND THE ADDITIONAL BUILDING WORK REQUIRED 13 INSTALLATION INTO A PRE CAST FLUE Rebated Fire Surround Rated 150 C or Purpose Buil...

Page 13: ...The Surround must cater for a minimum flat surface around the Fireplace Opening allowing 625mm high by 530mm wide This is essential in order to achieve a good seal between the face of the surround an...

Page 14: ...gh the Property g The Flue Box must be Insulated on its top and sides with 50mm thick Non Combustible Fibreglass Insulation or Equivalent h If plaster board is used in front of the flue box it must be...

Page 15: ...uld be a maximum of 75mm as anything deeper will reduce convection air and the efficiency of the fire For deeper non combustible shelves they must be raised a further 25mm for every extra 25mm of dept...

Page 16: ...LL APPLICATION USING MARBLE SLATE OR STONE SLIPS SHELF IMPORTANT NOTE Dry lined walls ensure that any air gaps between the back of the plasterboard and wall are sealed around the builders opening or f...

Page 17: ...is very important that a good seal is achieved between the back of the Fire s outer frame and the front of the fireplace back panel for safety reasons and to achieve maximum efficiency Take the self...

Page 18: ...fixing is not sound the Rawlplug Eyebolt will be pulled out and the fire will not be sealed to the Fireplace Opening Note With the minimum depth fireplace enclosure it may be necessary to sink the Ey...

Page 19: ...may notice small white marks on the Matrix This is part of the production process TIP When fitting the Coals Pebbles leave gaps between as this helps achieve the best effect TIP Pebbles only The Long...

Page 20: ...oals on top of the 3 large Rear Coals Note The centre coal to be edge on and pushed up against the fireback to make it the highest coal For Pebbles Layout Choosing different colours and textures fit 3...

Page 21: ...t 1 either side of the Large Coal on top of the Triangular Coals and sit the remainder 2 either side and behind the Small C Coals just placed For Pebble Layout Fit 6 Small Pebbles Fit 1 either side of...

Page 22: ...ow to warm up for 5 minutes and then using a lit smoke match joss stick or similar place centrally just under the inner canopy as shown below The majority of the smoke must be drawn under the Fire Can...

Page 23: ...for Servicing b Check the operation and ignition of the fire before servicing c Ensure the fire is cold before proceeding d Lay a dust sheet on the floor before proceeding e Carry out a gas soundness...

Page 24: ...locking the flame to the thermocouple b Check the thermocouple is tightly connected to the control c Change the pilot assembly as a new thermocouple may be required d With the Manual System or 2 Butto...

Page 25: ...stablish how long the fire stays alight then repeat the Spillage Test around this time d For the Thermatronic System check that the Control is functioning correctly as detailed in Section 21 2 specifi...

Page 26: ...26 22 DIAGRAM OF INFRARED CONTROL SYSTEM...

Page 27: ...ry to us We will not be liable for any such breakages or losses Under no circumstances should any attempt be made to repair the burner on site without our express knowledge and approval during the war...

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