NVR4POE / NVR8POE / NVR16POE Series NVR User Manual
176
c)
The encoding standard is not supported with NVR.
Steps:
1.
Verify the cable between the pickup and IP camera is connected well; impedance matches and
compatible.
Log in the IP camera directly, and turn the audio on, check if the sound is normal. If not, please contact
the manufacturer of the IP camera.
2.
Verify the setting parameters are correct.
Select “Menu > Record > Parameters > Record”, and set the Stream Type as “Audio & Video”.
3.
Verify the audio encoding standard of the IP camera is supported by the NVR.
NVR supports G722.1 and G711 standards, and if the encoding parameter of the input audio is not one of
the previous two standards, you can log in the IP camera to configure it to the supported standard.
4.
Check if the fault is solved by the above steps.
If it is solved, finish the process.
If not, please contact the engineer from our company to do the further process.
The image gets stuck when NVR is playing back by single or multi-channel.
Possible Reasons:
a)
Poor network between NVR and IP camera, and there exists packet loss during the transmission.
b)
The frame rate is not the real-time frame rate.
c)
The NVR supports up to 16-channel synchronize playback at the resolution of 4CIF, if you want a
16-channel synchronize playback at the resolution of 720p, the frame extracting may occur, which leads to
a slight stuck.
Steps:
1.
Verify the network between NVR and IP camera is connected.
1)
When image is stuck, connect the RS-232 ports on PC and the rear panel of NVR with the RS-232
cable.
2)
Open the Super Terminal, and execute the command of “
ping
192.168.0.0
–l 1472 –f
”
(the IP address
may change according to the real condition), and check if there exists packet loss.
Simultaneously press the
Ctrl
and
C
to exit the ping command.
2.
Verify the frame rate is real-time frame rate.
Select “Menu > Record > Parameters > Record”, and set the Frame Rate to “Full Frame”.
3.
Verify the hardware can afford the playback.
Reduce the channel number of playback.
Select “Menu > Record > Encoding > Record”, and set the resolution and bitrate to a lower level.
4.
Reduce the number of local playback channel.
Select “Menu > Playback”, and uncheck the checkbox of unnecessary channels.
5.
Check if the fault is solved by the above steps.
If it is solved, finish the process.
If not, please contact the engineer from our company to do the further process.
No record file found in the NVR local HDD, and prompt “No record file found”.
Possible Reasons:
a)
The time setting of system is incorrect.
b)
The search condition is incorrect.
c)
The HDD is error or not detected.
Summary of Contents for NVR16POE
Page 1: ......
Page 2: ...NVR4POE NVR8POE NVR16POE Series NVR User Manual 1 ...
Page 18: ...NVR4POE NVR8POE NVR16POE Series NVR User Manual 17 ...
Page 19: ...NVR4POE NVR8POE NVR16POE Series NVR User Manual 18 Chapter 2 Getting Started ...
Page 37: ...NVR4POE NVR8POE NVR16POE Series NVR User Manual 36 Chapter 3 Live View ...
Page 44: ...NVR4POE NVR8POE NVR16POE Series NVR User Manual 43 Chapter 4 PTZ Controls ...
Page 55: ...NVR4POE NVR8POE NVR16POE Series NVR User Manual 54 ...
Page 56: ...NVR4POE NVR8POE NVR16POE Series NVR User Manual 55 Chapter 5 Recording Settings ...
Page 74: ...NVR4POE NVR8POE NVR16POE Series NVR User Manual 73 Chapter 6 Playback ...
Page 91: ...NVR4POE NVR8POE NVR16POE Series NVR User Manual 90 ...
Page 92: ...NVR4POE NVR8POE NVR16POE Series NVR User Manual 91 Chapter 7 Backup ...
Page 105: ...NVR4POE NVR8POE NVR16POE Series NVR User Manual 104 ...
Page 106: ...NVR4POE NVR8POE NVR16POE Series NVR User Manual 105 Chapter 8 Alarm Settings ...
Page 121: ...NVR4POE NVR8POE NVR16POE Series NVR User Manual 120 ...
Page 122: ...NVR4POE NVR8POE NVR16POE Series NVR User Manual 121 Chapter 9 Network Settings ...
Page 142: ...NVR4POE NVR8POE NVR16POE Series NVR User Manual 141 Chapter 10 HDD Management ...
Page 151: ...NVR4POE NVR8POE NVR16POE Series NVR User Manual 150 ...
Page 152: ...NVR4POE NVR8POE NVR16POE Series NVR User Manual 151 Chapter 11 Camera Settings ...
Page 156: ...NVR4POE NVR8POE NVR16POE Series NVR User Manual 155 Chapter 12 Management Maintenance ...
Page 164: ...NVR4POE NVR8POE NVR16POE Series NVR User Manual 163 Chapter 13 Others ...
Page 171: ...NVR4POE NVR8POE NVR16POE Series NVR User Manual 170 Appendix ...