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Northern NVR16POE, User Manual

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Northern NVR16POE User Manual Download Page 162

NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 

 

161 

12.5

 

Upgrading System 

Purpose: 

The firmware on your NVR can be upgraded by local backup device or remote FTP server. 

12.5.1

 

Upgrading by Local Backup Device 

Steps: 

1.

 

Connect your NVR with a local backup device where the update firmware file is located. 

2.

 

Enter the Upgrade interface. 

Menu >Maintenance>Upgrade 

3.

 

Click the

 Local Upgrade

 tab to enter the local upgrade menu, as shown in Figure 12. 8. 

 

Figure 12. 8

 

Local Upgrade Interface 

 

4.

 

Select the update file from the backup device. 

5.

 

Click the 

Upgrade

 button to start upgrading. 

6.

 

After the upgrading is complete, reboot the NVR to activate the new firmware. 

Summary of Contents for NVR16POE

Page 1: ......

Page 2: ...NVR4POE NVR8POE NVR16POE Series NVR User Manual 1 ...

Page 3: ...nterference received including interference that may cause undesired operation EU Conformity Statement This product and if applicable the supplied accessories too are marked with CE and comply therefore with the applicable harmonized European standards listed under the Low Voltage Directive 2006 95 EC the EMC Directive 2004 108 EC the RoHS Directive 2011 65 EU 2012 19 EU WEEE directive Products ma...

Page 4: ...ual are authorized by HDMI Licensing LLC with the use right of the HDMI technology VGA is the trademark of IBM UPnPTM is a certification mark of the UPnPTM Implementers Corporation Other names of companies and product contained in this manual may be trademarks or registered trademarks of their respective owners Product Key Features General Connectable to network cameras network dome and encoders C...

Page 5: ...tection and pre record time for schedule and manual recording Searching record files by events alarm input motion detection Tag adding for record files searching and playing back by tags Locking and unlocking record files Local redundant recording NVR8POE NVR16POE only when 2HDD installed Provide new playback interface with easy and flexible operation Searching and playing back record files by cam...

Page 6: ... PPPoE DHCP DNS DDNS NTP SADP SMTP SNMP NFS and iSCSI are supported TCP UDP and RTP for unicast Auto Manual port mapping by UPnPTM Built in DDNS Remote reverse playback via RTSP Support accessing by the platform via ONVIF Remote search playback download locking and unlocking of the record files and the breakpoint resume is supported for downloading files Remote parameters setup remote import expor...

Page 7: ... to the PoE Interfaces 33 2 5 5 Checking the PoE Information 35 Chapter 3 Live View 36 3 1 Introduction of Live View 37 3 2 Operations in Live View Mode 37 3 2 1 Front Panel Operation on Live View 38 3 2 2 Using the Mouse in Live View 38 3 2 3 Quick Setting Toolbar in Live View Mode 39 3 3 Adjusting Live View Settings 41 Chapter 4 PTZ Controls 43 4 1 Configuring PTZ Settings 44 4 2 Setting PTZ Pre...

Page 8: ...igital Zoom 88 6 2 3 Reverse Playback of Multi channel 89 Chapter 7 Backup 91 7 1 Backing up Record Files 92 7 1 1 Quick Export 92 7 1 2 Backing up by Normal Video Search 93 7 1 3 Backing up by Event Search 97 7 1 4 Backing up Video Clips 99 7 2 Managing Backup Devices 101 Chapter 8 Alarm Settings 105 8 1 Setting Motion Detection Alarm 106 8 2 Setting Sensor Alarms 107 8 3 Detecting Video Loss Ala...

Page 9: ...10 4 Checking HDD Status 147 10 5 HDD Detection 148 10 6 Configuring HDD Error Alarms 149 Chapter 11 Camera Settings 151 11 1 Configuring OSD Settings 152 11 2 Configuring Privacy Mask 153 11 3 Configuring Video Parameters 154 Chapter 12 Management Maintenance 155 12 1 Viewing System Information 156 12 1 1 Viewing Device Information 156 12 2 Searching Export Log Files 156 12 3 Importing Exporting ...

Page 10: ...NVR4POE NVR8POE NVR16POE Series NVR User Manual 9 Troubleshooting 172 List of Compatible IP Cameras 177 Chapter 1 Introduction ...

Page 11: ...tion 1 Status Indicator Power Power indicator turns yellow when system is running Status Status indicator blinks red when data is being read from or written to HDD Tx Rx Tx Rx indictor blinks yellow when network connection is functioning properly 2 USB Interface Universal Serial Bus USB ports for additional devices such as USB mouse and USB Hard Disk Drive HDD ...

Page 12: ... Table 1 2 Description of the Soft Keyboard Icons No Name Description 1 POWER Power on off the device 2 DEV Enables Disables Remote Control 3 Alphanumeric Buttons Switch to the corresponding channel in Live view or PTZ Control mode Input numbers and characters in Edit mode Switch between different channels in the Playback mode 4 EDIT Button Edit text fields When editing text fields it will also fu...

Page 13: ... if applicable In Playback mode it is used to show hide the control interface 11 PREV Button Switch between single screen and multi screen mode In PTZ Control mode it is used to adjust the focus in conjunction with the A FOCUS button 12 DIRECTION Button Navigate between different fields and items in menus In the Playback mode the Up and Down button is used to speed up and slow down recorded video ...

Page 14: ...ral More Settings by operating the front control panel or the mouse 2 Check and remember NVR ID The default ID is 255 This ID is valid for all the IR remote controls 3 Press the DEV button on the remote control 4 Enter the NVR ID you set in step 2 5 Press the ENTER button on the remote If the Status indicator on the front panel turns blue the remote control is operating properly If the Status indi...

Page 15: ...ur provider The operation of the mouse Table 1 3 Description of the Mouse Control Name Action Description Left Click Single Click Live view Select channel and show the quick set menu Menu Select and enter Double Click Live view Switch between single screen and multi screen Click and Drag PTZ control pan tilt and zoom Video tampering privacy mask and motion detection Select target area Digital zoom...

Page 16: ... Method Description Figure 1 3 Soft Keyboard Description of the buttons on the soft keyboard Table 1 4 Description of the Soft Keyboard Icons Icon Description Icon Description English Capital English Numbers Symbols Lowercase Uppercase Backspace Space Enter Exit ...

Page 17: ...utput connector 4 LAN Network Interface 1 10 100 1000 Mbps self adaptive Ethernet interface 5 Audio Out RCA connector for audio output 6 VGA Interface DB9 connector for VGA output Display local video output and menu 7 USB Interface Universal Serial Bus USB ports for additional devices such as USB mouse and USB Hard Disk Drive HDD 8 Ground Ground needs to be connected when NVR starts up 9 Power Swi...

Page 18: ...NVR4POE NVR8POE NVR16POE Series NVR User Manual 17 ...

Page 19: ...NVR4POE NVR8POE NVR16POE Series NVR User Manual 18 Chapter 2 Getting Started ...

Page 20: ...VR flip the power switch to the ON position represented by a on the NVR4POE and a on the NVR8POE NVR16POE 3 The Power LED should turn green and the unit will begin to start After the device starting up the wizard will guide you through the initial settings including modifying password date and time settings network settings HDD initializing and recording Shutting down the NVR Steps 1 Enter the Shu...

Page 21: ...upper case letters lower case letters numbers and special characters in order to increase the security of your product And we recommend you reset your password regularly especially in the high security system resetting the password monthly or weekly can better protect your product 2 Click OK to save the password and activate the device For uninterrupted access to the NVR itt is very important you ...

Page 22: ...t that moment click the Cancel button You can also choose to use the Setup Wizard next time by leaving the Start wizard when the device starts checkbox checked 2 Click Next button on the Wizard window to enter the Login window as shown in Figure 2 4 Figure 2 4 Login Window 3 Enter the admin password By default the password is 12345 4 To change the admin password check the New Admin Password checkb...

Page 23: ...E One 10 100 1000 Mbps self adaptive Ethernet interface is provided for NVR4POE NVR8POE NVR16POE series NVR For the models which have the PoE or built in switch network interfaces the internal NIC IPv4 address should be configured for the cameras connecting to the PoE or built in switch network interface of the NVR 7 Click Next button after you configured the network parameters which takes you to ...

Page 24: ... HDD 9 Click Next button You enter the Adding IP Camera interface 10 Click Search to find online IP Camera Select the IP camera to be added and click the Add button Figure 2 7 Search for IP Cameras 11 Click Next button Configure the recording for the searched IP Cameras Figure 2 8 Record Settings 12 Click Copy to copy the settings to other channels as shown in Figure 2 9 ...

Page 25: ...Wizard 2 4 Login and Logout Purpose You must log into the device before operating the menu and other functions Steps 1 Select the User Name in the dropdown list 2 Input Password 3 Click OK to log in The device will be locked for 60 seconds if the admin user performs 7 failed password attempts 5 attempts for the guest operator ...

Page 26: ...2 5 Adding and Connecting the IP Cameras 2 5 1 Activating the IP Cameras Before you start Before adding the camera make sure the IP camera to be added is in active status Steps 1 Select the Add IP Camera option from the right click menu in live view mode or click Menu Camera Camera to enter the IP camera management interface Figure 2 10 Right click Menu For the IP camera detected online in the sam...

Page 27: ...llowing interface to activate it You can also select multiple cameras from the list and click the One touch Activate to activate the cameras in batch Figure 2 12 Activate the Camera 3 Set the password of the camera to activate it Use Admin Password when you check the checkbox the camera s will be configured with the same Figure 2 13 Set New Password ...

Page 28: ...he Online IP Cameras Purpose The main function of the NVR is to connect the network cameras and record the video got from it So before you can get a live view or record of the video you should add the network cameras to the connection list of the device Before you start Ensure the network connection is valid and correct For detailed checking and configuring of the network please see Chapter Checki...

Page 29: ...network segment will be detected and displayed in the camera list 3 Select the IP camera from the list and click the button to add the camera Or you can click the One touch Adding button to add all cameras from the list 4 For the encoders with multiple channels only check the checkbox of Channel Port in the pop up window as shown in the following figure and click OK to add multiple channels OPTION...

Page 30: ...camera to add has not been actiavted you can activate it from the IP camera list on the camera management interface 3 Optional Check the Continue to Add checkbox to add other IP cameras 4 Click Add to add the camera For the successfully added IP cameras the Security status shows the security level of the password of camera strong password weak password and risk password Figure 2 17 Successfully Ad...

Page 31: ...to be active inactive or the password strength strong weak risk 2 5 3 Editing the Connected IP Cameras and Configuring Customized Protocols After the adding of the IP cameras the basic information of the camera lists in the page you can configure the basic setting of the IP cameras Steps 1 Click the icon to edit the parameters you can edit the IP address protocol and other parameters Figure 2 18 E...

Page 32: ...ion and the password of the camera Figure 2 20 Password Configuration of the Camera 1 Click OK to save the settings and exit the interface 2 Configuring the customized protocols Purpose To connect the network cameras which are not configured with the standard protocols you can configure the customized protocols for them Steps 1 Click the Protocol button in the custom adding IP camera interface to ...

Page 33: ...k camera Port Path Example rtsp 192 168 1 55 554 ch1 main av_stream Protocol Name Edit the name for the custom protocol Enable Substream If the network camera does not support sub stream or the sub stream is not needed leave the checkbox empty Type The network camera adopting custom protocol must support getting stream through standard RTSP Transfer Protocol Select the transfer protocol for the cu...

Page 34: ...4POE NVF8POE models provide either 4 or 8 PoE interfaces which can connect up to 4 or 8 Northern network cameras for Plug and Play compatibility You can also disable to PoE interface to connect to the online network cameras Example For NVR8POE NVR when you want to connect 2 online cameras and connect 6 network cameras via PoE interfaces you must disable 2 PoE interfaces in the Edit IP Camera menu ...

Page 35: ... the parameters of the camera cannot be edited The IP address of the camera can only be edited in the Network Configuration interface see Chapter 9 1 Configuring General Settings for detailed information Figure 2 24 Edit IP Camera Interface Plug and Play Manual You can disable the PoE interface by selecting the manual while the current channel can be used as a normal channel and the parameters can...

Page 36: ...r the Camera Management interface Menu Camera Camera 2 Click the PoE Information tab to view the PoE status Figure 2 26 PoE Information Interface 3 You can see the PoE connection status the connected PoE port is displayed as and the disconnected one is displayed as The power cunsumption of each port and all ports are also be clearly displayed ...

Page 37: ...NVR4POE NVR8POE NVR16POE Series NVR User Manual 36 Chapter 3 Live View ...

Page 38: ...ontinuous record motion detection sensor alarm or VCA alarm triggered record Alarm Record Event Exception motion detection sensor alarm VCA alarm or exception information appears at the lower left corner of the screen Please refer to Chapter 8 7 Setting Alarm Response Actions for details 3 2 Operations in Live View Mode In live view mode there are many functions provided The functions are listed b...

Page 39: ...en Switch to the single full screen by choosing channel number from the dropdown list Multi screen Adjust the screen layout by choosing from the dropdown list Previous Screen Switch to the previous screen Next Screen Switch to the next screen Start Stop Auto switch Enable disable the auto switch of the screens Start Recording Start continuous recording or motion detection recording of all channels...

Page 40: ...4 Description of Quick Setting Toolbar Icons Icon Description Icon Description Icon Description Enable Disable Manual Record Instant Playback Mute Audio on PTZ Control Digital Zoom Image Settings Live View Strategy Close Instant Playback only shows the record in last five minutes If no record is found it means there is no record during the last five minutes Digital Zoom can zoom in the selected ar...

Page 41: ...ual 40 Figure 3 3 Digital Zoom Image Settings icon can be selected to enter the Image Settings menu Figure 3 4 Image Settings Preset You can set the image parameters like brightness contrast saturation and hue Figure 3 5 Image Settings Customize ...

Page 42: ...ngs interface Menu Configuration Live View Figure 3 7 Live View General The settings available in this menu include Video Output Interface Designates the output to configure the settings for and only VGA HDMITM is selectable by default Live View Mode Designates the display mode to be used for Live View Dwell Time The time in seconds to dwell between switching of channels when enabling auto switch ...

Page 43: ...ow and double click on the channel number to display the channel on the window If you do not want the camera to be displayed on the live view interface click the corresponding to stop it You can also click button to start live view for all the channels and click to stop all the live view 3 Click the Apply button to save the setting ...

Page 44: ...NVR4POE NVR8POE NVR16POE Series NVR User Manual 43 Chapter 4 PTZ Controls ...

Page 45: ...guring of the PTZ parameters should be done before you control the PTZ camera Steps 1 Enter the PTZ Settings interface Menu Camera PTZ Figure 4 1 PTZ Settings 2 Click the RS 485 Settings button to set the RS 485 parameters Figure 4 2 PTZ General 3 Choose the camera for PTZ setting in the Camera dropdown list 4 Enter the parameters of the PTZ camera ...

Page 46: ...Z Control interface Menu Camera PTZ Figure 4 3 PTZ Settings 2 Use the directional button to wheel the camera to the location where you want to set preset and the zoom and focus operations can be recorded in the preset as well 3 Enter the preset No 1 255 in the preset text field and click the Set button to link the location to the preset Repeat the steps2 3 to save more presets You can click the Cl...

Page 47: ...list 3 Click the button to show the general settings of the PTZ control Figure 4 4 PTZ Panel General 4 Click to enter the preset No in the corresponding text field 5 Click the Call Preset button to call it 4 2 3 Customizing Patrols Purpose Patrols can be set to move the PTZ to different key points and have it stay there for a set duration before moving on to the next key point The key points are c...

Page 48: ...he time span to stay at the corresponding key point The Speed defines the speed at which the PTZ will move from one key point to the next 5 Click the Add button to add the next key point to the patrol and you can click the OK button to save the key point to the patrol You can delete all the key points by clicking the Clear button for the selected patrol or click the Clear All button to delete all ...

Page 49: ...gure 4 7 PTZ Panel General 3 Select a patrol in the dropdown list and click the Call Patrol button to call it 4 You can click the Stop Patrol button to stop calling it 4 2 5 Customizing Patterns Purpose Patterns can be set by recording the movement of the PTZ You can call the pattern to make the PTZ movement according to the predefined path Steps 1 Enter the PTZ Control interface Menu Camera PTZ ...

Page 50: ... the PTZ is recorded as the pattern 4 2 6 Calling Patterns Purpose Follow the procedure to move the PTZ camera according to the predefined patterns Steps 1 Click the button PTZ in the lower right corner of the PTZ setting interface Or press the PTZ button on the front panel or click the PTZ Control icon in the quick setting bar or select the PTZ option in the right click menu to show the PTZ contr...

Page 51: ... Linear Scan can be enabled to trigger the scan in the horizantal direction in the predefined range This function is supported by some certain models Steps 1 Enter the PTZ Control interface Menu Camera PTZ Figure 4 10 PTZ Settings 2 Use the directional button to wheel the camera to the location where you want to set the limit and click the Left Limit or Right Limit button to link the location to t...

Page 52: ...n to show the one touch function of the PTZ control Figure 4 11 PTZ Panel One touch 3 Click Linear Scan button to start the linear scan and click the Linear Scan button again to stop it You can click the Restore button to clear the defined left limit and right limit data and the dome needs to reboot to make settings take effect 4 2 9 One touch Park Purpose For some certain model of the speed dome ...

Page 53: ...om the predefined preset 1 to preset 32 in order after the park time The undefined preset will be skipped Park Patrol 1 The dome starts move according to the predefined patrol 1 path after the park time Park Preset 1 The dome moves to the predefined preset 1 location after the park time The park time can only be set through the speed dome configuration interface by default the value is 5s 4 Click ...

Page 54: ...terface In PTZ control mode the PTZ panel will be displayed when a mouse is connected with the device If no mouse is connected the icon appears in the lower left corner of the window indicating that this camera is in PTZ control mode Figure 4 13 PTZ Panel Table 4 1 Description of the PTZ panel icons Icon Description Icon Description Icon Description Direction button and the auto cycle button Zoom ...

Page 55: ...NVR4POE NVR8POE NVR16POE Series NVR User Manual 54 ...

Page 56: ...NVR4POE NVR8POE NVR16POE Series NVR User Manual 55 Chapter 5 Recording Settings ...

Page 57: ...e it Menu HDD General Figure 5 1 HDD General 2 Check the storage mode of the HDD 1 Click Advanced to check the storage mode of the HDD 2 If the HDD mode is Quota please set the maximum record capacity For detailed information see Chapter Configuring Quota Mode 3 If the HDD mode is Group you should set the HDD group For detailed information see Chapter Configuring HDD Group for Recording Figure 5 2...

Page 58: ...the expired time to 0 and then the file will not be deleted The actual keeping time for the file should be determined by the capacity of the HDD Redundant Record Enabling redundant record means you save the recording files in the redundant HDD See Chapter Configuring Redundant Recording Record Audio Check the checkbox to enable or disable audio recording Video Stream Main stream and sub stream are...

Page 59: ...rd Schedule Figure 5 5 Record Schedule 2 Choose the camera you want to configure 3 Select the check box after the Enable Schedule item 4 Click Edit button or click on the color icon under the edit button and draw the schedule line on the panel Edit the schedule I In the message box you can choose the day to which you want to set schedule Figure 5 6 Recording Schedule Interface You can click the bu...

Page 60: ...igure the motion detection settings alarm input settings or VCA settings as well For detailed information refer to Chapter 8 1 Chapter 8 2 and Chapter 8 5 The VCA settings are only available to the smart IP cameras Repeat the above edit schedule steps to schedule recording for other days in the week You can click Copy to enter the Copy to interface to copy the schedule settings to other days V Cli...

Page 61: ...igure 5 9 Descriptions of the color icons II Click the Apply button to validate the settings 3 Optional If the settings can also be used to other channels click Copy and then choose the channel to which you want to copy 4 Click Apply to save the settings ...

Page 62: ...een monitoring audio warning notify the surveillance center and so on In this chapter you can follow the steps to schedule a record which triggered by the detected motion Steps 1 Enter the Motion Detection interface Menu Camera Motion 2 Configure Motion Detection 1 Choose camera you want to configure 2 Check the checkbox after Enable Motion Detection 3 Drag and draw the area for motion detection b...

Page 63: ...n Handling 5 Select the channels which you want the motion detection event to trigger recording 6 Click Apply to save the settings 7 Click OK to back to the upper level menu 8 Exit the Motion Detection menu 3 Edit the Motion Detection Record Schedule For the detailed information of schedule configuration see Chapter Configuring Recording Schedule ...

Page 64: ...g Steps 1 Enter the Alarm setting interface Menu Configuration Alarm Figure 5 12 Alarm Settings 2 Click Alarm Input tab and set the alarm parameters Figure 5 13 Alarm Settings Alarm Input 1 Select Alarm Input number and configure alarm parameters 2 Choose N O normally open or N C normally closed for alarm type 3 Check the checkbox for Enable 4 Click Settings ...

Page 65: ...OK to back to the upper level menu Repeat the above steps to configure other alarm input parameters If the settings can also be applied to other alarm inputs click Copy and choose the alarm input number Figure 5 15 Copy Alarm Input 3 Edit the Alarm triggered record in the Record Schedule setting interface For the detailed information of schedule configuration see Chapter Configuring Recording Sche...

Page 66: ...m Menu Camera VCA The selected camera must support the VCA function Figure 5 16 VCA Alarm Setting Interface 2 Check the Enable VCA Alarm checkbox and click Settings button to set up its alarm response actions Figure 5 17 VCA Alarm Handling 3 Select the channels which you want the motion detection event to trigger recording 4 Click Apply to save the settings 5 Edit the VCAAlarm Record Schedule For ...

Page 67: ...ording Steps 1 Enter the Manual settings interface Menu Manual Or press the REC SHOT button on the front panel Figure 5 18 Manual Record 2 Enable the Manual Record 1 Select Record on the left bar 2 Click the status button before camera number to change to 3 Disable manual record Click the status button to change to Green icon means that the channel is configured the record schedule After rebooting...

Page 68: ...Holiday Settings 2 Enable Edit Holiday schedule 1 Click to enter the Edit interface Figure 5 20 Edit Holiday Settings 2 Check the checkbox after Enable Holiday 3 Select Mode from the dropdown list There are three different modes for the date format to configure holiday schedule 4 Set the start and end date 5 Click Apply to save settings 6 Click OK to exit the Edit interface 3 Enter Record Schedule...

Page 69: ...face Menu HDD Figure 5 21 HDD General 2 Select the HDD and click to enter the Local HDD Settings interface 1 Set the HDD property to Redundancy Figure 5 22 HDD General Editing 2 Click Apply to save the settings 3 Click OK to back to the upper level menu You must set the Storage mode in the HDD advanced settings to Group before you set the HDD property to Redundant For detailed information please r...

Page 70: ...wn list 3 Check the checkbox of Redundant Record 4 Click OK to save settings and back to the upper level menu Repeat the above steps for configuring other channels 5 9 Configuring HDD Group for Recording Purpose You can group the HDDs and save the record files in certain HDD group Steps 1 Enter HDD setting interface Menu HDD Figure 5 24 HDD General 2 Select Advanced on the left side menu Figure 5 ...

Page 71: ...ecord files in the HDD group 1 Select Advanced on the left bar 2 Choose Group number in the dropdown list of Record on HDD Group 3 Check the channels you want to save in this group 4 Click Apply to save settings After having configured the HDD groups you can configure the Recording settings following the procedure provided in Chapter 5 2 5 7 5 10 Files Protection Purpose You can lock the recorded ...

Page 72: ... turn to indicating that the file is locked The record files of which the recording is still not completed cannot be locked 2 Click to change it to to unlock the file and the file is not protected Figure 5 28 Unlocking Attention Protect file by setting HDD property to Read only Steps 1 Enter HDD setting interface Menu HDD Figure 5 29 HDD General 2 Click to edit the HDD you want to protect ...

Page 73: ...to save settings and back to the upper level menu You cannot save any files in a Read only HDD If you want to save files in the HDD change the property to R W If there is only one HDD and is set to Read only the NVR can t record any files Only live view mode is available If you set the HDD to Read only when the NVR is saving files in it then the file will be saved in next R W HDD If there is only ...

Page 74: ...NVR4POE NVR8POE NVR16POE Series NVR User Manual 73 Chapter 6 Playback ...

Page 75: ...specific channel in the live view mode Channel switch is supported Instant playback by channel Steps Choose a channel in live view mode using the mouse and click the button in the quick setting toolbar In the instant playback mode only record files recorded during the last five minutes on this channel will be played back Figure 6 1 Instant Playback Interface ...

Page 76: ...ss PLAY button to play back record files of the channel under single screen live view mode Pressing numerical buttons will switch playback to the corresponding channels during playback process 2 Playback management The toolbar in the bottom part of Playback interface can be used to control playing progress as shown in Figure 6 3 Figure 6 3 Playback Interface Click the channel s to execute simultan...

Page 77: ...lay Scaling up down the time line Speed up Previous day Next day Full Screen Exit Stop Digital Zoom Save the clips Process bar Video type Playback progress bar use the mouse to click any point of the progress bar or drag the progress bar to locate special frames 6 1 2 Playing Back by Time Purpose Play back video files recorded in specified time duration Multi channel simultaneous playback and chan...

Page 78: ...ayback by Time Figure 6 7 Toolbar of Playback by Time The indicates the start end time of the record Table 6 2 Detailed Explanation of Playback by time Interface Button Operation Button Operation Button Operation Audio on Mute Start Stop clipping 30s forward 30s reverse Add default tag Add customized tag Tag management Speed down Pause reverse play Reverse play Single frame reverse play Pause play...

Page 79: ...Purpose Play back record files on one or several channels searched out by restricting event type e g alarm input and motion detection Steps 1 Enter the Playback interface Menu Playback 2 Select the Event in the drop down list on the top left side 3 Select Alarm Input Motion or VCA as the event type edit the Start time and End time Here we take playback by motion as the example Figure 6 8 Motion Se...

Page 80: ...bar for the result Figure 6 9 Search Result Bar 5 Click button to play back the file You can click the Back button to back to the search interface Pre play and post play can be configured 6 Playback interface The toolbar in the bottom part of Playback interface can be used to control playing process Figure 6 10 Interface of Playback by Event ...

Page 81: ... 30s forward 30s reverse Add default tag Add customized tag Tag management Speed down Pause reverse play Reverse play Single frame reverse play Pause play Play Single frame play Scaling up down the time line Speed up Previous day Next day Full Screen Exit Stop Digital Zoom Save the clips Process bar Video type Playback progress bar use the mouse to click any point of the progress bar or drag the p...

Page 82: ...oint Before playing back by tag 1 Enter Playback interface Menu Playback 2 Search and play back the record file s Refer to Chapter 6 1 1 for the detailed information about searching and playback of the record files Figure 6 12 Interface of Playback by Time Click button to add default tag Click button to add customized tag and input tag name Max 64 tags can be added to a single video file 3 Tag man...

Page 83: ...ime and end time and then click Search to enter Search Result interface You can enter keyword in the textbox to search the tag on your command Figure 6 14 Video Search by Tag 3 Click button to play back the file You can click the Back button to back to the search interface Pre play and post play can be configured Figure 6 15 Interface of Playback by Tag ...

Page 84: ...6 1 5 Smart Playback Purpose The smart playback function provides an easy way to get through the less effective information When you select the smart playback mode the system will analyze the video containing the motion information mark it with green color and play it in the normal speed while the video without motion will be played in the 16 time speed The smart playback rules and areas are confi...

Page 85: ... in the drop down list on the top left side Figure 6 18 Smart Playback Interface Table 6 5 Detailed Explanation of Smart Playback Button Operation Button Operation Button Operation Smart search Stop Pause play Play Process bar Scaling up down the time line Playback type 3 Select a camera in the camera list and select a date in the calendar 4 Edit the smart search areas and rules 1 Click the button...

Page 86: ...rusion detection Only one region can be set Motion Detection i Click the to set the search area manually ii Click and drag the mouse to draw target searching area s or click the button to set the full screen as the area 3 Click the to search and then the result will be displayed as in the progress bar of the Smart Playback interface Or you can click the button to clear all the set areas 5 Click th...

Page 87: ... file s associated with channels after searching system logs Steps 1 Enter Log Information interface Menu Maintenance Log Information 2 Click Log Search tab to enter Playback by System Logs Set search time and type and click Search button System Log Search Interface 3 Choose a log with record file and click button to enter Playback interface If there is no record file at the time point of the log ...

Page 88: ...laying Back External File Purpose Perform the following steps to look up and play back files in the external devices Steps 1 Enter Tag Search interface Menu Playback 2 Select the External File in the drop down list on the top left side The files are listed in the right side list You can click the button to refresh the file list 3 Select and click the button to play back it And you can adjust the p...

Page 89: ...record file click button until the speed changes to Single frame and one click on the playback screen represents playback of one frame If you choose reverse playback of the record file click button until the speed changes to Single frame and one click on the playback screen represents reverse playback of one frame It is also feasible to use button in toolbar 6 2 2 Digital Zoom Steps 1 Click the bu...

Page 90: ... with 1280 720 resolution simultaneous reverse playback is supported up to 4 ch with 1920 1080P resolution simultaneous reverse playback is supported and up to 1 ch with 2560 1920 resolution reverse playback is supported Steps 1 Enter Playback interface Menu Playback 2 Check more than one checkboxes to select multiple channels and click to select a date on the calendar Figure 6 23 4 ch Synchronous...

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Page 92: ...NVR4POE NVR8POE NVR16POE Series NVR User Manual 91 Chapter 7 Backup ...

Page 93: ...ime duration of record files on a specified channel cannot exceed one day Otherwise the message box Max 24 hours are allowed for quick export will pop up Figure 7 1 Quick Export Interface 2 Click on the Export button to start exporting Here we use USB Flash Drive and please refer to the next section Normal Backup for more backup devices supported by the NVR Figure 7 2 Quick Export using USB1 1 Sta...

Page 94: ...evices such as USB devices USB flash drives USB HDDs USB writer and SATA writer Backup using USB flash drives and USB HDDs Steps 1 Enter Export interface Menu Export Normal 2 Set search condition and click Search button to enter the search result interface Figure 7 4 Normal Video Search for Backup 3 Select record files you want to back up Click to play the record file if you want to check it Check...

Page 95: ...is not recognized Click the Refresh button Reconnect device Check for compatibility from vendor You can also format USB flash drives or USB HDDs via the device Figure 7 6 Export by Normal Video Search using USB Flash Drive Stay in the Exporting interface until all record files are exported with pop up message box Export finished 5 Check backup result Choose the record file in Export interface and ...

Page 96: ... Normal 2 Set search condition and click Search button to enter the search result interface Figure 7 8 Normal Video Search for Backup 3 Select record files you want to back up Click button to play the record file if you want to check it Check the checkbox before the record files you want to back up The size of the currently selected files is displayed in the lower left corner of the window ...

Page 97: ...ck the Refresh button Reconnect device Check for compatibility from vendor Figure 7 10 Export by Normal Video Search using USB Writer Stay in the Exporting interface until all record files are exported with pop up message box Export finished 5 Check backup result Choose the record file in Export interface and click button to check it The Player player exe will be exported automatically during reco...

Page 98: ...sh drives USB HDDs USB writer and SATA writer Quick Backup and Normal Backup are supported Steps 1 Enter Export interface Menu Export Event 1 Select Alarm Input from the dropdown list of Event Type 2 Select the alarm input No and time 3 Click Search button to enter the Search Result interface Event types contain Alarm Input Motion and VCA Figure 7 12 Event Search for Backup 2 Select record files t...

Page 99: ...of the record file e g start time end time file size etc Figure 7 14 Event Details Interface 3 Export Click Export All button to export all the recording files Or you can select recording files you want to back up and click Export button to enter Export interface If the inserted USB device is not recognized Click the Refresh button Reconnect device Check for compatibility from vendor You can also ...

Page 100: ...t 7 1 4 Backing up Video Clips Purpose You may also select video clips to export directly during Playback using USB devices USB flash drives USB HDDs USB writer or SATA writer Steps 1 Enter Playback interface Please refer to Chapter 6 1 Playing Back Record Files 2 During playback use buttons and in the playback toolbar to start or stop clipping record file s 3 Click the to save the video clips Or ...

Page 101: ... Refresh button Reconnect device Check for compatibility from vendor You can also format USB flash drive or USB HDDs via the device Figure 7 18 Export Video Clips Using USB Flash Drive Stay in the Exporting interface until all record files are exported with pop up message Export finished 5 Check backup result The Player player exe will be exported automatically during record file export ...

Page 102: ...port All button to export all the recording files Or you can select recording files you want to back up and click Export button to enter Export interface At least one record file shall be selected Figure 7 20 Result of Normal Video Search for Backup 3 Backup device management Click New Folder button if you want to create a new folder in the backup device Select a record file or folder in the backu...

Page 103: ...ies NVRs 1 Enter Search Result interface of record files Menu Export Normal Set search condition and click Search button to enter Search Result interface At least one channel shall be selected Figure 7 22 Normal Video Search for Backup 2 Select record files you want to back up Click Export All button to export all the recording files Or you can select recording files you want to back up and click ...

Page 104: ...e management Click Erase button if you want to erase the files from a re writable CD DVD There must be a re writable CD DVD when you make this operation If the inserted USB writer or DVD R W is not recognized Click the Refresh button Reconnect device Check for compatibility from vendor Figure 7 24 USB Writer Management ...

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Page 106: ...NVR4POE NVR8POE NVR16POE Series NVR User Manual 105 Chapter 8 Alarm Settings ...

Page 107: ...nabled and configured in full screen Click button and set alarm response actions Figure 8 1 Motion Detection Setup Interface 3 Click Trigger Channel tab and select one or more channels which will start to record or become full screen monitoring when motion alarm is triggered and click Apply to save the settings Figure 8 2 Set Trigger Camera of Motion Detection 4 Set up arming schedule of the chann...

Page 108: ... 6 If you want to set motion detection for another channel repeat the above steps or just click Copy in the Motion Detection interface to copy the above settings to it 8 2 Setting Sensor Alarms Purpose Set the handling action of an external sensor alarm Steps 1 Enter Alarm Settings of System Configuration and select an alarm input Menu Configuration Alarm Select Alarm Input tab to enter Alarm Inpu...

Page 109: ...eek and Max eight time periods can be set within each day and click Apply to save the settings Time periods shall not be repeated or overlapped Repeat the above steps to set up arming schedule of other days of a week You can also use Copy button to copy an arming schedule to other days 5 Select Linkage Action tab to set up alarm response actions of the alarm input please refer to Chapter Setting A...

Page 110: ...ing of Alarm Input 7 If you want to set handling action of another alarm input repeat the above steps Or you can click the Copy button on the Alarm Input Setup interface and check the checkbox of alarm inputs to copy the settings to them Figure 8 8 Copy Settings of Alarm Input ...

Page 111: ...rm and click button to set up handling action of video loss 3 Set up arming schedule of the handling actions 1 Select Arming Schedule tab to set the channel s arming schedule 2 Choose one day of a week and up to eight time periods can be set within each day 3 Click Apply button to save the settings Time periods shall not be repeated or overlapped Figure 8 10 Set Arming Schedule of Video Loss 4 Sel...

Page 112: ...ment and select a channel you want to detect video tampering Menu Camera Video Tampering Figure 8 11 Video Tampering Setup Interface 2 Set the video tampering handling action of the channel Check the checkbox of Enable Video Tampering Detection Drag the sensitivity bar to set a proper sensitivity level Use the mouse to draw an area you want to detect video tampering Click button to set up handling...

Page 113: ...ek and max eight time periods can be set within each day 3 Click Apply button to save the settings Time periods shall not be repeated or overlapped Figure 8 12 Set Arming Schedule of Video Tampering 4 Select Linkage Action tab to set up alarm response actions of video tampering alarm please refer to Chapter Setting Alarm Response Actions 5 Click the OK button to complete the video tampering settin...

Page 114: ...Camera VCA The selected camera must support the VCA function Figure 8 13 VCA Alarm Setting Interface 2 Check the Enable VCA Alarm checkbox and click Settings button to set up its alarm response actions 3 Select Trigger Channel tab and select one or more channels which will start to record or become full screen monitoring when a VCA alarm is triggered and click Apply to save the settings 4 Select A...

Page 115: ... Copy button to copy an arming schedule to other days 5 Select Linkage Action tab to set up alarm response actions of the alarm input please refer to Chapter 8 7 Setting Alarm Response Actions 6 If necessary select PTZ Linking tab and set PTZ linkage of the VCA alarm refer to step 6 of Chapter 8 2 Setting Sensor Alarms 7 Click the OK button to complete the VCA alarm settings of the channel ...

Page 116: ...nflicted Duplicated IP address Illegal Login Incorrect user ID or password Record Exception No space for saving recorded files PoE Power Overload The power consumption of the connected cameras via the PoE interface exceeds the maximum PoE power Steps Enter Exception interface of System Configuration and handle various exceptions Menu Configuration Exceptions Please refer to Chapter Setting Alarm R...

Page 117: ...onfiguration Exceptions 2 Check the checkbox of Enable Event Hint Figure 8 16 Event Hint Settings Interface 3 Click the to set the type of event to be displayed on the image Figure 8 17 Event Hint Settings Interface 4 Click the OK button to finish settings Full Screen Monitoring When an alarm is triggered the local monitor VGA and HDMITM monitor display in full screen the video image from the alar...

Page 118: ...st configuration Email Linkage Send an email with alarm information to a user or users when an alarm is detected Please refer to Chapter 9 2 10 for details of Email configuration Trigger Alarm Output Trigger an alarm output when an alarm is triggered 1 Enter Alarm Output interface Menu Configuration Alarm Alarm Output Select an alarm output and set alarm name and dwell time Click Schedule button t...

Page 119: ...above steps to set up arming schedule of other days of a week You can also use Copy button to copy an arming schedule to other days Click the OK button to complete the video tampering settings of the alarm output No 4 You can also copy the above settings to another channel Figure 8 20 Copy Settings of Alarm Output ...

Page 120: ...ut the alarm can be cleared only by clicking Clear button in the following interface Steps Select the alarm output you want to trigger or clear and make related operations Menu Manual Alarm Click Trigger Clear button if you want to trigger or clear an alarm output Click Trigger All button if you want to trigger all alarm outputs Click Clear All button if you want to clear all alarm output Figure 8...

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Page 122: ...NVR4POE NVR8POE NVR16POE Series NVR User Manual 121 Chapter 9 Network Settings ...

Page 123: ...General Settings interface you can configure the following settings Working Mode NIC Type IPv4 Address IPv4 Gateway MTU and DNS Server If the DHCP server is available you can click the checkbox of DHCP to automatically obtain an IP address and other network settings from that server For the NVR4POE N VR8POE NVR16POE series NVR which have the PoE or built in switch network interfaces the internal N...

Page 124: ...ivate this feature 4 If required check the Enable Stream Encryption checkbox to encrypt the video stream 5 Enter the verification code of the device The verification code consists of 6 capital letters and is located ot the bottom of the DVR Figure 9 2 Cloud P2P Settings Interface 6 Click the Apply button to save and exit the interface After configuration you can access and manage the DVR by your m...

Page 125: ...status of PPPoE connection Please refer to Chapter Viewing System Information for PPPoE status 9 2 3 Configuring DDNS Purpose If your NVR is set to use PPPoE as its default network connection you may set Dynamic DNS DDNS to be used for network access Prior registration with your ISP is required before configuring the system to use DDNS Steps 1 Enter the Network Settings interface Menu Configuratio...

Page 126: ... website Figure 9 6 DynDNS Settings Interface PeanutHull Enter the User Name and Password obtained from the PeanutHull website Figure 9 7 PeanutHull Settings Interface NO IP Enter the account information in the corresponding fields Refer to the DynDNS settings 1 Enter Server Address for NO IP 2 In the NVR Domain Name text field enter the domain obtained from the NO IP website www no ip com 3 Enter...

Page 127: ...ter the alias to the Device Domain Name in the NVR you can also enter the domain name directly on the NVR to create a new one Figure 9 9 HiDDNS Settings Interface Register the device on the HiDDNS server 1 Go to the HiDDNS website www hiddns com 2 Click to register an account if you do not have one and use the account to log in Figure 9 10 Register an Account 3 In the Device Management interface c...

Page 128: ...the Add Device window select and then edit the device information Nickname Edit a name for the device as you want Server Address www hiddns com Device Domain Name It refers to the Device Domain Name on the device or the Device Name on the HiDDNS server you created User Name Enter the user name of the device By default it is admin Password Enter the password of the device By default it is 12345 Fig...

Page 129: ...rom1 to 10080min and the default value is 60min If the NVR is connected to a public network you should use a NTP server that has a time synchronization function such as the server at the National Time Center IP Address 210 72 145 44 If the NVR is setup in a more customized network NTP software can be used to establish a NTP server used for time synchronization 9 2 5 Configuring SNMP Purpose You ca...

Page 130: ...ce 3 Enter Alarm Host IP and Alarm Host Port in the text fields The Alarm Host IP refers to the IP address of the remote PC on which the Network Video Surveillance Software e g iVMS 4200 is installed and the Alarm Host Port must be the same as the alarm monitoring port configured in the software 4 Click the Apply button to save and exit the interface 9 2 7 Configuring Multicast Purpose The multica...

Page 131: ...Figure 9 17 RTSP Settings Interface 3 Enter the RTSP port in the text field of RTSP Service Port The default RTSP port is 554 and you can change it according to different requirements 4 Click the Apply button to save and exit the menu 9 2 9 Configuring Server and HTTP Ports Purpose You can change the server and HTTP ports in the Network Settings menu The default server port is 8000 and the default...

Page 132: ...tion event is detected or the administrator password is changed Before configuring the Email settings the NVR must be connected to a local area network LAN that maintains an SMTP mail server The network must also be connected to either an intranet or the Internet depending on the location of the e mail accounts to which you want to send notification Steps 1 Enter the Network Settings interface Men...

Page 133: ...ver Up to 3 receivers can be configured Receiver The name of user to be notified Receiver s Address The Email address of user to be notified Enable Attached Pictures Check the checkbox of Enable Attached Picture if you want to send email with attached alarm images The interval is the time of two adjacent alarm images You can also set SMTP port and enable SSL here Interval The interval refers to th...

Page 134: ... that of the LAN IP address of the router Steps 1 Enter the Network Settings interface Menu Configuration Network 2 Select the NAT tab to enter the port mapping interface Figure 9 22 UPnP Settings Interface 3 Check checkbox to enable UPnP 4 Select the Mapping Type as Manual or Auto in the drop down list OPTION 1 Auto If you select Auto the Port Mapping items are read only and the external ports ar...

Page 135: ...t No for each device should be unique Figure 9 24 External Port Settings Dialog Box 3 Click Apply button to save the settings 4 You can click Refresh button to get the latest status of the port mapping Figure 9 25 UPnP Settings Finished Manual Manual Mapping If your router does not support the UPnPTM function perform the following steps to map the port manually in an easy way Before you start Make...

Page 136: ...nt port and return to the upper level menu 6 Click Apply button to save the settings 7 Enter the virtual server setting page of router fill in the blank of Internal Source Port with the internal port value the blank of External Source Port with the external port value and other required contents Each item should be corresponding with the device port including server port http port RTSP port and ht...

Page 137: ...o obtain real time information of NVR such as linking status MTU sending receiving rate etc Steps 1 Enter the Network Traffic interface Menu Maintenance Net Detect Figure 9 28 Network Traffic Interface 2 You can view the sending rate and receiving rate information on the interface The traffic data is refreshed every 1 second ...

Page 138: ...e text field of Destination Address 4 Click Test button to start testing network delay and packet loss The testing result pops up on the window If the testing is failed the error message box will pop up as well Refer to Figure 9 30 Figure 9 30 Testing Result of Network Delay and Packet Loss 9 4 2 Exporting Network Packet Purpose By connecting the NVR to network the captured network data packet can...

Page 139: ...p device please check whether it is compatible with the NVR You can format the backup device if the format is incorrect Figure 9 31 Export Network Packet 4 Click Export button to start exporting 5 After the exporting is complete click OK to finish the packet export as shown in Figure 9 32 Figure 9 32 Packet Export Attention Up to 1M data can be exported each time ...

Page 140: ...ng If the network is normal the following message box pops out Figure 9 34 Network status checking result If the message box pops out with other information instead of this one you can click Network button to show the quick setting interface of the network parameters 9 4 4 Checking Network Statistics Purpose You can check the network status to obtain the real time information of NVR Steps 1 Enter ...

Page 141: ...ual 140 Figure 9 35 Network Stat Interface 3 Check the bandwidth of IP Camera bandwidth of Remote Live View bandwidth of Remote Playback bandwidth of Net Receive Idle and bandwidth of Net Send Idle 4 You can click Refresh to get the newest status ...

Page 142: ...NVR4POE NVR8POE NVR16POE Series NVR User Manual 141 Chapter 10 HDD Management ...

Page 143: ...lized HDD Click Yes button to initialize it immediately or you can perform the following steps to initialize the HDD Steps 1 Enter the HDD Information interface Menu HDD General Figure 10 2 HDD Information Interface 2 Select HDD to be initialized 3 Click the Init button Figure 10 3 Confirm Initialization 4 Select the OK button to start initialization Figure 10 4 Status changes to Initializing 5 Af...

Page 144: ...ough HDD settings Steps 1 Enter the Storage Mode interface Menu HDD Advanced 2 Set the Mode to Group as shown in Figure 10 6 Figure 10 6 Storage Mode Interface 3 Click the Apply button and the following Attention box will pop up Figure 10 7 Attention for Reboot 4 Click the Yes button to reboot the device to activate the changes 5 After reboot of device enter the HDD Information interface Menu HDD ...

Page 145: ... write R W Before setting the HDD property please set the storage mode to Group refer to step1 4 of Chapter Setting HDD Groups A HDD can be set to read only to prevent important recorded files from being overwritten when the HDD becomes full in overwrite recording mode When the HDD property is set to redundancy the video can be recorded both onto the redundancy HDD and the R W HDD simultaneously s...

Page 146: ...t a HDD to Redundancy and there is one HDD with R W property 10 3 Configuring Quota Mode Purpose Each camera can be configured with allocated quota for the storage of recorded files Steps 1 Enter the Storage Mode interface Menu HDD Advanced 2 Set the Mode to Quota as shown in Figure 10 11 The NVR must be rebooted to enable the changes to take effect Figure 10 11 Storage Mode Settings Interface 3 S...

Page 147: ...own in Figure 10 13 Figure 10 13 Copy Settings to Other Camera s 6 Select the camera s to be configured with the same quota settings You can also click the checkbox of IP Camera to select all cameras 7 Click the OK button to finish the Copy settings and back to the Storage Mode interface 8 Click the Apply button to apply the settings If the quota capacity is set to 0 then all cameras will use the ...

Page 148: ...ich is displayed on the list as shown in Figure 10 14 Figure 10 14 View HDD Status 1 If the status of HDD is Normal or Sleeping it works normally If the status is Uninitialized or Abnormal please initialize the HDD before use And if the HDD initialization is failed please replace it with a new one Checking HDD Status in HDD Information Interface Steps 1 Enter the System Information interface Menu ...

Page 149: ...M A R T information list as shown in Figure 10 16 Figure 10 16 S M A R T Settings Interface The related information of the S M A R T is shown on the interface You can choose the self test types as Short Test Expanded Test or the Conveyance Test Click the start button to start the S M A R T HDD self evaluation If you want to use the HDD even when the S M A R T checking is failed you can check the c...

Page 150: ...tion interface Menu Configuration Exceptions 2 Select the Exception Type to HDD Error from the dropdown list 3 Click the checkbox s below to select the HDD error alarm type s as shown in Figure 10 18 The alarm type can be selected to Audible Warning Notify Surveillance Center Send Email and Trigger Alarm Output Please refer to Chapter Setting Alarm Response Actions Figure 10 18 Configure HDD Error...

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Page 152: ...NVR4POE NVR8POE NVR16POE Series NVR User Manual 151 Chapter 11 Camera Settings ...

Page 153: ...ace Menu Camera OSD 2 Select the camera to configure OSD settings 3 Edit the Camera Name in the text field 4 Configure the Display Name Display Date and Display Week by clicking the checkbox 5 Select the Date Format Time Format and Display Mode Figure 11 1 OSD Configuration Interface 6 You can use the mouse to click and drag the text frame on the preview window to adjust the OSD position 7 Click t...

Page 154: ... privacy mask 3 Click the checkbox of Enable Privacy Mask to enable this feature Figure 11 2 Privacy Mask Settings Interface 4 Use the mouse to draw a zone on the window The zones will be marked with different frame colors Up to 4 privacy masks zones can be configured and the size of each area can be adjusted 5 The configured privacy mask zones on the window can be cleared by clicking the correspo...

Page 155: ...Video Parameters Steps 1 Enter the Image Settings interface Menu Camera Image Figure 11 4 Image Settings Interface 2 Select the camera to set image parameters 3 You can click on the arrow to change the value of each parameter 4 Click the Apply button to save the settings ...

Page 156: ...NVR4POE NVR8POE NVR16POE Series NVR User Manual 155 Chapter 12 Management Maintenance ...

Page 157: ... Device Info Camera Record Alarm Network and HDD tabs to view the system information of the device Figure 12 1 Device Information Interface 12 2 Searching Export Log Files Purpose The operation alarm exception and information of the NVR can be stored in log files which can be viewed and exported at any time Steps 1 Enter the Log Search interface Menu Maintenance Log Information Figure 12 2 Log Sea...

Page 158: ...l be displayed on the list shown below Figure 12 3 Log Search Results Up to 2000 log files can be displayed each time 5 You can click the button of each log or double click it to view its detailed information as shown in Figure 12 4 And you can also click the button to view the related video files if available Figure 12 4 Log Details 6 If you want to export the log files click the Export button to...

Page 159: ...mat button to format the backup device before log export Please connect the backup device to NVR before operating log export The log files exported to the backup device are named by exporting time e g 20110514124841logBack txt To export all the log files Steps 1 Enter the Log Information interface Menu Maintenance Log Information Log Export 2 Click the Log Export tab Figure 12 6 Log Export Interfa...

Page 160: ... deleting the content and copy the setting to other devices by importing the excel file to it Steps 1 Enter the camera management interface Menu Camera IP Camera Import Export 2 Click the IP Camera Import Export tab the content of detected plugged external device appears 3 Click the Export button to export configuration files to the selected local backup device 4 To import a configuration file sel...

Page 161: ...same parameters Steps 1 Enter the Import Export Configuration File interface Menu Maintenance Import Export Figure 12 7 Import Export Config File 2 Click the Export button to export configuration files to the selected local backup device 3 To import a configuration file select the file from the selected backup device and click the Import button After the import process is completed you must reboot...

Page 162: ...our NVR with a local backup device where the update firmware file is located 2 Enter the Upgrade interface Menu Maintenance Upgrade 3 Click the Local Upgrade tab to enter the local upgrade menu as shown in Figure 12 8 Figure 12 8 Local Upgrade Interface 4 Select the update file from the backup device 5 Click the Upgrade button to start upgrading 6 After the upgrading is complete reboot the NVR to ...

Page 163: ...ce Menu Maintenance Default Figure 12 9 Restore Factory Default 2 Click the OK button to restore the default settings Except the network parameters including IP address subnet mask gateway MTU NIC working mode default route and server port all other parameters of the device will be restored to factory default settings ...

Page 164: ...NVR4POE NVR8POE NVR16POE Series NVR User Manual 163 Chapter 13 Others ...

Page 165: ...e the following settings Language The default language used is English Resolution Select the resolution for the video output which must be the same with the resolution of the monitor screen Time Zone Select the time zone Date Format Select the date format System Date Select the system date System Time Select the system time Mouse Pointer Speed Set the speed of mouse pointer 4 levels are configurab...

Page 166: ...e Settings tab to enter the More Settings interface as shown in Figure 13 3 Figure 13 3 More Settings Interface 3 Configure the following settings Device Name Edit the name of NVR Device No Edit the serial number of NVR The Device No can be set in the range of 1 255 and the default No is 255 The number is used for the remote and keyboard control Auto Logout Set timeout time for menu inactivity E g...

Page 167: ...er interface Figure 13 5 Add User Menu 3 Enter the information for new user including User Name Password Level and User s MAC Address Password Set the Password for the user account STRONG PASSWORD RECOMMENDED We highly recommend you create a strong password of your own choosing using a minimum of 8 characters including upper case letters lower case letters numbers and special characters in order t...

Page 168: ...face as shown in Figure 13 7 Figure 13 7 User Permission Settings Interface 6 Set the operating permission of Local Configuration Remote Configuration and Camera Configuration for the user Local Configuration Local Log Search Searching and viewing logs and system information of NVR Local Parameters Settings Configuring parameters restoring factory default parameters and importing exporting configu...

Page 169: ...larm output of the selected camera s Local Playback Locally playing back recorded files of the selected camera s Remote Playback Remotely playing back recorded files of the selected camera s Local PTZ Control Locally controlling PTZ movement of the selected camera s Remote PTZ Control Remotely controlling PTZ movement of the selected camera s Local Video Export Locally exporting recorded files of ...

Page 170: ...it password and MAC address Check the checkbox of Change Password if you want to change the password and the input the correct old password and the new one in the text field of Password and Confirm STRONG PASSWORD RECOMMENDED We highly recommend you create a strong password of your own choosing using a minimum of 8 characters including upper case letters lower case letters numbers and special char...

Page 171: ...NVR4POE NVR8POE NVR16POE Series NVR User Manual 170 Appendix ...

Page 172: ...mic DNS is a method protocol or network service that provides the capability for a networked device such as a router or computer system using the Internet Protocol Suite to notify a domain name server to change in real time ad hoc the active DNS configuration of its configured hostnames addresses or other information stored in DNS Hybrid DVR A hybrid DVR is a combination of a DVR and NVR NTP Acron...

Page 173: ... audible warning sound Di Di Di DiDi after a new bought NVR starts up Possible Reasons a No HDD is installed in the device b The installed HDD has not been initialized c The installed HDD is not compatible with the NVR or is broken down Steps 1 Verify at least one HDD is installed in the NVR 1 If not please install the compatible HDD Please refer to the Quick Operation Guide for the HDD installati...

Page 174: ...contact the engineer from our company to do the further process The IP camera frequently goes online and offline and the status of it displays as Disconnected Possible Reasons a The IP camera and the NVR versions are not compatible b Unstable power supply of IP camera c Unstable network between IP camera and NVR d Limited flow by the switch connected with IP camera and NVR Steps 1 Verify the IP ca...

Page 175: ...ion modes can be set for different output interfaces separately and digits like D1 and D2 stands for the channel number and X means the selected window has no image output 3 Check if the fault is solved by the above steps If it is solved finish the process If not please contact the engineer from our company to do the further process Live view stuck when video output locally Possible Reasons a Poor...

Page 176: ...ng 192 168 0 0 l 1472 f the IP address may change according to the real condition and check if there exists packet loss Simultaneously press Ctrl and C to exit the ping command 3 Verify the hardware of the PC is good enough Simultaneously press Ctrl Alt and Delete to enter the windows task management interface as shown in the following figure Windows task management interface Select the Performanc...

Page 177: ...16 channel synchronize playback at the resolution of 4CIF if you want a 16 channel synchronize playback at the resolution of 720p the frame extracting may occur which leads to a slight stuck Steps 1 Verify the network between NVR and IP camera is connected 1 When image is stuck connect the RS 232 ports on PC and the rear panel of NVR with the RS 232 cable 2 Open the Super Terminal and execute the ...

Page 178: ...s the ONVIF protocol and its private protocols Only ONVIF is supported refers to the camera can only be supported when it uses the ONVIF protocol Only AXIS is supported refers to the function can only be supported when it uses the AXIS protocol IP Camera Manufacturer or Protocol Model Version Max Resolution Sub stream Audio ACTI TCM4301 10D X 00083 A1D 310 V4 12 09 AC 1280 1024 TCM5311 11D X 00023...

Page 179: ...60 1920 DS 2CD8283F E I V5 1 0 build 131202 2560 1920 DS 2CD886BF E V4 0 3 build 120913 2560 1920 DS 2CD886MF E V4 0 3 build 120913 2560 1920 DS 2CD854F E V5 1 0 build 131202 2048 1536 DS 2CD754F E I V5 1 0 build 131202 2048 1536 DS 2CD7254F EZH V5 1 0 build 131202 2048 1536 DS 2CD8254F E I V5 1 0 build 131202 2048 1536 DS 2CD754FWD E I V5 1 0 build 131202 1920 1080 DS 2CD754FWD EIZ V5 1 0 build 1...

Page 180: ... E I V5 1 0 build 131202 1280 720 DS 2CD8264FWD EZ V5 1 0 build 131202 1280 720 DS 2CD3012 I DS 2CD3112 I DS 2CD3212 I3 I5 DS 2CD3312 I DS 2CD2212 I3 I5 DS 2CD2312 I V5 1 2 build140116 1280 960 DS 2CD2412F I V5 1 2 build140116 1280 960 DS 2CD2512F I DS 2CD2612F I DS 2CD2712F I V5 1 2 build140116 1280 960 DS 2CD2512F IS DS 2CD2612F IS DS 2CD2712F IS V5 1 2 build140116 1280 960 DS 2CD2232 I3 I5 DS 2...

Page 181: ...0 960 DS 2CD4024F DS 2CD4124F I 2 8 12mm DS 2CD4224F IS DS 2CD4324F IS V5 1 3 build 140117 1920 1080 DS 2CD4224F IS V5 1 3 build 140117 1920 1080 DS 2CD4032FWD DS 2CD4332FWD IS DS 2CD4232FWD IS 2 8 12mm DS 2CD4132FWD I 2 8 12mm V5 1 3 build 140117 2048 1536 DS 2CD4232FWD I V5 1 3 build 140117 2048 1536 DS 2CD4032FHWD DS 2CD4132FHWD I V5 1 3 build 140117 2048 1536 DS 2CD4012FWD DS 2CD4112FWD I DS 2...

Page 182: ...2CD893NF E DS 2CD893NFWD E DS 2CD793PF NF E DS 2CD793NF EI DS 2CD793PFWD E DS 2CD793NFWD E DS 2CD793NFWD EI V5 1 0 build 131202 704 576 DS 2CD9121 V3 4 2 build 130718 1600 1200 iDS 2CD9121 V3 4 2 build 130718 1600 1200 iDS 2CD9121A V3 5 0 build130906 1600 1200 DS 2CD9121A V3 6 1 build140103 1600 1200 DS 2CD9122 V3 5 0 build131012 1920 1080 DS 2CD9122 H V3 5 0 build131018 1920 1080 DS 2CD9131 V3 6 ...

Page 183: ...S 2DF7284 A D AF DS 2DF7286 A D AF DS 2DF5284 A D A3 D3 AF A3F DS 2DF5286 A D A3 D3 AF A3F V5 1 4 build 131219 1920 1080 DS 2DE5172 A A3 DS 2DE5174 A AE AE3 A3 D D3 DS 2DE5176 A AE DS 2DE7172 A DS 2DE7174 A AE D DS 2DE7176 A AE V5 1 0 build 131203 1280 960 DS 2DE5182 A A3 DS 2DE5184 A AE AE3 A3 D D3 DS 2DE5186 A AE DS 2DE7182 A DS 2DE7184 A AE D DS 2DE7186 A AE V5 1 0 build 131203 1280 960 DS 2DF1...

Page 184: ...build131223 704 576 DS 2ZCN2006 DS 2ZCN3006 V5 0 2 build130926 1280 960 DS 2ZMN2006 DS 2ZMN3006 V5 0 2 build130926 1280 960 DS 2ZCN2007 DS 2ZCN3007 V5 0 2 build130926 1280 960 DS 2ZMN2007 DS 2ZMN3007 DS 2ZMN0407 V5 0 2 build130926 1280 960 DS 6501HFI DS 6502HFI DS 6504HFI V1 0 1 build130607 704 576 DS 6501HFI Sata DS 6502HFI Sata DS 6504HFI Sata V1 0 1 build130607 704 576 DS 6508HFI DS 6516HFI V1 ...

Page 185: ...plication 1 66 Image data 2 03 1280 960 WV SP105 ONVIF compatibility Application 1 66 Image data 1 03 1280 960 WV SF132 ONVIF compatibility Application 1 66 Image data 1 03 640 360 WV SP102 ONVIF compatibility Application 1 66 Image data 1 03 640 480 WV SP509 ONVIF compatibility Application 1 30 Image data 2 21 1280 960 WV SW559 ONVIF compatibility Application 1 30 Image data 2 21 1920 1080 WV SW5...

Page 186: ... 00 1920 1080 VCC HD2500P 2 02 02 110208 00 1920 1080 VCC HD4600P 2 03 02 110315 00 1920 1080 SONY SNC CH220 1 50 00 1920 1080 SNC RH124 ONVIF compatibility 1 73 00 1280 720 SNC EP580 ONVIF compatibility 1 53 00 1920 1080 SNC DH220T Only ONVIF is supported 1 50 00 2048 1536 Vivotek IP7133 0203a 640 480 FD8134 ONVIF compatibility 0107a 1280 800 IP8161 ONVIF compatibility 0104a 1600 1200 IP8331 ONVI...

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