Engineering information Page 39 of 64
Centralized Attendant Service Description and engineering
Table 18
Release Link Trunk requirements
Average speed of answer
≤
10.00 seconds; average RLT delay
≤
2.00 seconds
RLT
circuits
needed
Attendant work time (AWT) in seconds
1–5
6–10
11–15
16–20
21–25
26–30
31–35
36–40
41–45
46–50
51–55
56–60
Attendant traffic (Ta) in CCS
1
1
1
1
1
1
1
1
1
1
0
0
0
2
8
10
11
11
11
11
11
11
11
10
10
10
3
17
23
26
27
27
27
27
27
27
26
26
26
4
26
37
42
44
46
46
46
46
46
46
46
45
5
36
52
59
63
65
66
67
67
67
67
67
67
6
47
67
77
82
86
88
89
89
90
90
90
89
7
58
83
95
103
107
110
111
112
113
113
113
113
8
68
98
114
123
129
132
134
136
137
137
137
137
Table 19
Release Link Trunk requirements
Average speed of answer
≤
10.00 seconds; average RLT delay
≤
4.00 seconds
RLT
circuits
needed
Attendant work time (AWT) in seconds
1–5
6–10
11–15
16–20
21–25
26–30
31–35
36–40
41–45
46–50
51–55
56–60
Attendant traffic (Ta) in CCS
1
2
2
2
2
2
2
2
2
1
1
1
1
2
11
14
16
16
16
16
15
15
15
14
14
14
3
20
28
32
34
34
35
35
34
34
34
33
33
4
31
44
50
53
55
55
56
56
56
55
55
55
5
41
59
68
73
76
78
78
79
79
79
79
78
6
50
73
85
92
96
99
101
102
102
102
102
102
7
60
87
102
111
116
120
122
124
125
125
125
125
8
70
102
120
130
137
141
144
146
147
148
149
149