Feature description
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Centralized Attendant Service Description and engineering
When Night Service is activated at a Remote site, any calls in the RLT queue
are automatically rerouted to the assigned night-answer location or TAFAS,
as applicable. Calls in progress on the RLT are completed by the CAS
attendants.
Property Management System
CAS and Property Management System (PMS) are incompatible with each
other. If both are enabled, CAS takes precedence over PMS.
Recorded Overflow Announcement
The Recorded Overflow Announcement feature cannot be associated with the
RLT x (x = key number) ICI key on the CAS Main Attendant Console.
Remote Peripheral Equipment
For CAS operation, each Remote Peripheral Equipment (RPE) location in a
CAS network is considered to be part of the site to which it is connected. This
means that the Remote end of the RPE connection shares the same numbering
plan as the local end of the connection and that the Remote end is identified
to the CAS attendant as part of the local site.
Room Status
CAS and Room Status (RMS) are incompatible with each other. If both are
enabled, CAS takes precedence over RMS.
Silent Hold
The attendant may wish to hold incoming calls at the Remote site when
unable to camp them onto a busy telephone. To accomplish this, the Silent
Hold feature is provided. When the attendant activates Silent Hold, the CO
trunk is placed in the hold state at the Remote site, and the RLT is released.
After the timed reminder has timed out, the RLT is reseized and the CO trunk
is reconnected to the CAS attendant.
