13
If Something is not Working
Refer to the following table for information regarding possible problems and solutions if the Garage
Door Controller is not operating as expected.
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
The Controller does not flash or
beep when activated.
No power to the
Controller.
1.
Make sure the power supply
is plugged in securely to a live
outlet.
2.
Make sure the power cord
is plugged in securely to the
Controller
The Controller flashes and beeps
when activated but the door
does not move.
Obstruction blocking
the door or incorrect
wiring.
1.
Make sure that there are no
obstacles preventing the door
from moving.
2.
Make sure that the GD00Z-8-ADT
connection wires are connected
to the proper terminals on the
garage door opener. Trace the
wires from the garage door
opener’s pushbutton wall console
to the door opener. This is where
the GD00Z-8-ADT connection
wires should be connected to.
Garage door opens or closes,
but the status does not change
on the touch screen or mobile
app.
The Tilt Sensor
signal is not being
received by the
Controller.
1.
Make sure the Tilt Sensor is
mounted correctly on the garage
door, with the arrow pointing up.
2.
Make sure the battery pull tab
has been removed from the Tilt
Sensor.
3.
Replace the battery in the Tilt
Sensor.
Unable to include in Z-Wave
network.
GD00Z-8-ADT
was not properly
excluded from a
previous Z-Wave
network.
1.
Reset the GD00Z-8-ADT by
pressing the INCLUDE button 5
times.
A quick beep followed by a
longer beep will indicate the
reset.
Reset should only be used in the
case of a missing or inoperative
primary controller.
Troubleshooting
