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noax N11, User Manual

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User Manual N11

Industrial PC

www.noax.com

Page 2 of 120

3085-US-2.4

Subject to change without notice!

Copyright © 2019 

–

 All rights reserved.

No part of this document may be duplicated, transmitted, copied, saved on a retrievable system, or translated into another
language, regardless of the manner or the means in which this is done, without the written consent of noax Technologies
AG, except for personal use.

All product names are registered trademarks or are subject to the copyright of their relevant companies.

Summary of Contents for N11

Page 1: ...User Manual Industrial PCs of board version N11 ...

Page 2: ...s document may be duplicated transmitted copied saved on a retrievable system or translated into another language regardless of the manner or the means in which this is done without the written consent of noax Technologies AG except for personal use All product names are registered trademarks or are subject to the copyright of their relevant companies ...

Page 3: ...ning information 13 4 7 Safety information for selected countries 14 4 7 1 Denmark 14 4 7 2 Finland 14 4 7 3 Norway 14 4 7 4 Sweden 14 5 Device types 15 5 1 Information on the noax rating plate 20 5 1 1 Rating plate for IPC type S12 S15 S15 G2 S19 P15 20 5 1 2 Rating plate for IPC type C12 C12P C15 C15P C19 C21W 21 5 1 3 Rating plate for IPC type S15P S15R S19P S19R S21WP S21WR 22 6 Power supplies...

Page 4: ...0 8 8 3 VESA 100 mounting option 41 8 8 4 Side mounting options 41 8 9 Industrial PC Panel P15 42 8 9 1 Installation cut out for the Industrial PC Panel P15 42 8 10 Industrial PC Steel S15P S15R S19P S19R S21WP and S21WR 43 8 10 1 Industrial PC Steel S15P and S15R 43 8 10 2 Industrial PC Steel S19P and S19R 44 8 10 3 Industrial PC Steel S21WP and S21WR 45 8 10 4 VESA 100 mounting option 45 9 Conne...

Page 5: ...eration and display elements for device type S12 63 10 4 1 General key information 63 10 4 2 Control panel 63 10 5 Operation and display elements for device types S15 G2 S19 64 10 5 1 General key information 64 10 5 2 Ambient light sensor ALS 65 10 5 3 LED area 65 10 5 4 Key area 65 10 5 5 Function keys F F1 to F20 65 10 6 Operation and display elements for device type S15P S15R S19P S19R S21WP S2...

Page 6: ...eral cleaning information 85 13 1 1 Devices with PCAP touchscreen 86 13 2 Touchscreen cleaning mode 86 13 2 1 Starting cleaning mode with nSMART 86 13 2 2 Starting cleaning mode with a key combination 86 14 Troubleshooting 87 14 1 Behavior at temperature limits 87 14 2 Frequently asked questions FAQs 87 14 3 Error codes LED displays for errors 88 14 4 Repairs 89 14 5 Download Center 89 15 Technica...

Page 7: ...ly IP65 NEMA 4 24 V 110 15 5 Interface module 111 15 5 1 noax RS232 interface module 111 15 6 Fuses 111 15 6 1 Devices without internal power supply 112 15 6 2 Device type S15 G2 and S19 as well as C15 C15P C19 C21W S15P S15R S19P S19R S21WP S21WR with option Internal power supply 112 15 6 3 Device type S15 with option Internal power supply 112 15 7 Requirements for additional components 113 15 8 ...

Page 8: ... In order to be able to understand and properly implement the descriptions in this document basic skills in installation software installation and maintenance of technical devices are required 1 3 Signal words The following signal words are used in this document Danger Danger indicates warnings which could lead to death or serious injury if ignored Warning Warning indicates warnings which could le...

Page 9: ...n association with one of the signal words Caution Warning or Danger Warning regarding dangers involving burns on hot surfaces in association with one of the signal words Caution Warning or Danger Warning regarding dangers involving explosions in association with one of the signal words Caution Warning or Danger Warning regarding corrosives in association with one of the signal words Caution Warni...

Page 10: ...Radio Service HDD Hard Disk Drive IMEI International Mobile Equipment Identity unique serial number for GSM and UMTS devices MAC Media Access Control network adapter hardware address SIM Subscriber Identity Module UMTS Universal Mobile Telecommunications System Windows Microsoft Windows operating system WLAN Wireless Local Area Network PCAP Projected capacitive touchscreen The following technical ...

Page 11: ...es Any other use is not in compliance with the intended use The user or operator of the noax device is solely liable for any resulting damage This also applies to unauthorized modifications to the device Use the industrial PC only if it is in perfect condition and not damaged in any way 3 Scope of delivery Check the contents of the packaging to make sure that everything listed on the delivery slip...

Page 12: ...the following usage and safety information before initial operation D The manufacturer supplier accepts no liability for any damage that occurs as a result of failing to comply with these instructions D Keep this documentation and make sure to include it when passing on the device 4 2 Handling the device D Respect the weight of the devices when handling them e g transportation installation D Only ...

Page 13: ...ured in line with standards with a protective earth conductor and a plug connection with a protective earth contact D Use the supplied power cord for the power supply as it complies with all of the important safety regulations D The Industrial PC should only be operated using the power supplies and connector cables provided D The external power supply should not be covered or installed in a housin...

Page 14: ...dtilkoplet utstyr og er tilkoplet et kabel TV nett kan forårsake brannfare For å unngå dette skal det ved tilkopling av utstyret til kabel TV nettet installeres en galvanisk isolator mellom utstyret og kabel TV nettet Warning Apparatet må tilkoples jordet stikkontakt 4 7 4 Sweden Warning Utrustning som är kopplad till skyddsjord via jordat vägguttag och eller via annan utrustning och samtidigt är ...

Page 15: ... PC Compact C12 Compact enclosure 12 inch display Resistive touchscreen Industrial PC Compact C12P Compact enclosure 12 inch display PCAP touchscreen Industrial PC Compact C15 Compact enclosure 15 inch display Resistive touchscreen Industrial PC Compact C15P Compact enclosure 15 inch display PCAP touchscreen ...

Page 16: ...enclosure 19 inch display Resistive touchscreen Industrial PC Compact C21W Compact enclosure 21 5 inch widescreen display Resistive touchscreen Industrial PC Steel S12 Stainless steel enclosure 12 inch display Resistive touchscreen Industrial PC Steel S15 Stainless steel enclosure 15 inch display Resistive touchscreen ...

Page 17: ...Industrial PC Steel S15 G2 Stainless steel enclosure 15 inch display Resistive touchscreen Industrial PC Steel S19 Stainless steel enclosure 19 inch display Resistive touchscreen Industrial PC Panel P15 Front installation stainless steel enclosure 15 inch display Resistive touchscreen ...

Page 18: ... Stainless steel enclosure 15 inch display PCAP touchscreen Industrie PC Steel S15R Stainless steel enclosure 15 inch display PCAP touchscreen Industrie PC Steel S19P Stainless steel enclosure 19 inch display PCAP touchscreen Industrie PC Steel S19R Stainless steel enclosure 19 inch display PCAP touchscreen ...

Page 19: ...C 3085 US 2 4 www noax com Page 19 of 120 Industrial PC Steel S21WP Stainless steel enclosure 21 5 inch widescreen display PCAP touchscreen Industrial PC Steel S21WR Stainless steel enclosure 21 5 inch widescreen display Resistive touchscreen ...

Page 20: ...he variant of the N11 mainboard can be identified by the code added after the main board is named e g N11G N11F and N11C see Chapter 15 3 for an explanation In addition to the serial number SN the rating plate contains further important informa tion about the Industrial PC D Options the IPC has additionally been equipped with D MAC1 the hardware address for the LAN1 interface D MAC2 the hardware a...

Page 21: ...User Manual N11 Device types Industrial PC 3085 US 2 4 www noax com Page 21 of 120 5 1 2 Rating plate for IPC type C12 C12P C15 C15P C19 C21W Fig 2 Rating plate for a IPC type C19 ...

Page 22: ... cover and housing rear cover and are easy to undo using standard tools The material used for the housing and screw seals is food safe and complies with FDA require ments The Production housing variant has been designed with the specific requirements for production in mind The housing seals and the screws for the connector cover and housing rear cover have been adapted to suit these requirements T...

Page 23: ...upply Using the mounting holes in the mounting bracket the power supply can be mounted directly onto a wall for example Fig 5 Dimensional drawing for the Mounting bracket all dimensions in mm Danger Do not open the power supply housing It does not contain any serviceable parts Warning Only operate the power supply within the scope of its technical specifications See Chapter 15 4 1 Warning Only ope...

Page 24: ...6 External power supply IP65 NEMA 4 198 174 145 1 3 0 14 5 4 5 Mi n 22 0 1 4 4 To install the external power supply copy the drilling spacing shown in the drawing onto the surface onto which you intend to mount the equipment Fig 7 Dimensional drawing all dimensions in mm Danger Do not open the external power supply housing It does not contain any serviceable parts Warning Only operate the power su...

Page 25: ...in question Danger Repair work on electrical devices may only be carried out by authorized specialist personnel Improper work on electrical devices and electronic components could cause life threat ening electric shocks Danger Faulty and damaged electrical equipment and parts should only be replaced by authorized electricians Danger To prevent sensitive electronic devices from being affected the I...

Page 26: ... upgrades or servicing check that all seals are positioned correctly Warning To avoid injury respect the weight of the devices when handling them e g during installation and adjustment of the setting angle This applies in particular to device types S15 G2 31 lb 14 kg and S19 47 lb 21 kg Caution For devices with internal power supply and for external power supplies for devices it must be easy to be...

Page 27: ...ake sure that the touchscreen cannot be damaged by any objects e g screws Caution Do not wipe the touchscreen with items of clothing or sponges because this could scratch the surface e g buttons on jacket sleeves or grit in sponges You can find further information about cleaning the touchscreen in Chapter 13 2 Warning for device type C12P C15P S15P S19P and S21WP The front of these device types th...

Page 28: ...rtain point D For panel devices front installation allow extra space all the way around the rear housing and at least 15 mm more depth to ensure sufficient air circulation D Do not install the Industrial PC on equipment that strongly vibrates If this is unavoidable the device should be installed on shock absorbers and or vibration dampers D In order to install the device on forklifts or similar ve...

Page 29: ...damaged If using accessories the torques for screws may differ Please refer to the product information provided for the accessories in question 8 3 Tools You will need some of the following tools to install and or open the Industrial PC D Torx screwdriver TX 10 D Torx screwdriver TX 20 D Allen key size 2 5 D Allen key size 4 0 D Allen key size 5 0 D Phillips cross head screwdriver size 1 PH 1 D Ph...

Page 30: ...nstallation options in different positions Warning Make sure that the device brackets are attached stable and secure 8 5 1 Industrial PC Compact C12 Fig 8 Rear panel C12 all dimensions in mm VESA 100 mounting option with M5 thread depth 7 5 mm 0 3 inches VESA 75 mounting option with M5 thread depth 7 5 mm 0 3 inches 2x T slot as per DIN 508 Fig 9 Side view C12 all dimensions in mm Side mounting op...

Page 31: ... in mm VESA 100 mounting option with M5 thread depth 7 5 mm 0 3 inches VESA 75 mounting option with M5 thread depth 7 5 mm 0 3 inches 2x T slot as per DIN 508 Fig 11 Side view C12P all dimensions in mm Side mounting option for accessories M3 thread depth 5 5 mm 0 22 inches Side mounting option for accessories M6 thread depth 11 0mm 0 43 inches 1 2 3 4 5 ...

Page 32: ... IPC enclosure can slip on the long T slot nuts only to the point where the stoppers are inserted Therefore a slipping thru of the long T slot nuts is prevented and the device cannot fall down Warning For safety reasons never remove the fixed small T slot nuts stoppers Make sure that the long T Slot nuts and the stoppers are securely attached 8 5 5 VESA 100 mounting option There are four threaded ...

Page 33: ...e brackets offer a wide variety of installation options in different positions Warning Make sure that the device brackets are attached stable and secure 8 6 1 Industrial PC Compact C15 Fig 13 Rear panel C15 all dimensions in mm VESA 200 x 100 mounting option with M6 thread depth 7 5 mm 0 3 inches VESA 100 mounting option with M6 thread depth 7 5 mm 0 3 inches 2x T slot as per DIN 508 Fig 14 Side v...

Page 34: ...15 Rear panel C15P all dimensions in mm VESA 200 x 100 mounting option with M6 thread depth 7 5 mm 0 3 inches VESA 100 mounting option with M6 thread depth 7 5 mm 0 3 inches 2x T slot as per DIN 508 Fig 16 Side view C15P all dimensions in mm Side mounting option for accessories M6 thread depth 10 0mm 0 39 inches 1 2 3 4 ...

Page 35: ... 17 Rear panel C19 all dimensions in mm VESA 200 x 100 mounting option with M6 thread depth 7 5 mm 0 3 inches VESA 100 mounting option with M6 thread depth 7 5 mm 0 3 inches 2x T slot as per DIN 508 Fig 18 Side view C19 all dimensions in mm Side mounting option for accessories M6 thread depth 10 0mm 0 39 inches 1 2 3 4 ...

Page 36: ...19 Rear panel C21W all dimensions in mm VESA 200 x 100 mounting option with M6 thread depth 7 5 mm 0 3 inches VESA 100 mounting option with M6 thread depth 7 5 mm 0 3 inches 2x T slot as per DIN 508 Fig 20 Side view C21W all dimensions in mm Side mounting option for accessories M6 thread depth 10 0mm 0 39 inches 1 2 3 4 ...

Page 37: ...re can slip on the long T slot nuts only to the point where the stoppers are inserted Therefore a slipping thru of the long T slot nuts is prevented and the device cannot fall down Warning For safety reasons never remove the fixed small T slot nuts stoppers Make sure that the long T Slot nuts and the stoppers are securely attached 8 6 7 VESA 200 x 100 mounting option There are four threaded holes ...

Page 38: ...s reason it is important to check that the screws used are of the correct length The screws must not be screwed into the insert nuts by more than 0 31 inches 8 mm 48 274 46 364 254 4 x M 5 Fig 22 Rear panel S12 all dimensions in mm 48 274 46 424 313 4 x M 5 Fig 23 Rear panel S15 all dimensions in mm In condition of delivery mounted screws only protect the threaded holes These screws are not suitab...

Page 39: ...r panel S15 G2 all dimensions in mm VESA 100 mounting option with M6 thread depth 7 5 mm 0 3 inches Side mounting option for device bracket Fig 25 Side view S15 G2 all dimensions in mm Warning Make sure that the device is attached stable and secure When choosing your mount ing option pay attention to the weight of the device See also the technical data in Chapter 15 1 2 ...

Page 40: ...ensions in mm VESA 100 mounting option with M6 thread depth 7 5 mm 0 3 inches Side mounting option for device bracket Fig 27 Side view S19 all dimensions in mm Warning Make sure that the device is stable and attached securely When choosing your mount ing option pay attention to the weight of the device See also the technical data in Chapter 15 1 2 ...

Page 41: ...7 5 mm 0 3 inches In condition of delivery mounted screws only protect the threaded holes These screws are not suitable for mounting the device 8 8 4 Side mounting options The drill holes in the side of the housing rear cover are provided for the device mount ing bracket A range of accessory components can be mounted on these brackets Some accessory components for side mounting optional are listed...

Page 42: ...1 2 Fig 28 Installation cut out for P15 installation all dimensions in mm Cut out for installation Dimensions of the front plate of the Industrial PC P15 377 6 93 25 15 1 Fig 29 Side view P15 all dimensions in mm 4x threaded bolts M5x15 Warning To ensure sufficient air circulation you should provide at least 15 mm additional depth for installation as well as extra space all the way around the rear...

Page 43: ...mounting option are available as options for this housing type Screws must not be screwed into the M6 threads by more than 0 28 inches 7 0 mm Warning Make sure that the device brackets are attached stable and secure 8 10 1 Industrial PC Steel S15P and S15R Fig 30 Rear panel S15P all dimensions in mm VESA 100 mounting option with M6 thread depth 7 0 mm 0 28 inches Fig 31 Side view S15P all dimensio...

Page 44: ...l PC www noax com Page 44 of 120 3085 US 2 4 8 10 2 Industrial PC Steel S19P and S19R Fig 32 Rear panel S19P all dimensions in mm VESA 100 mounting option with M6 thread depth 7 0 mm 0 28 inches Fig 33 Side view S19P all dimensions in mm 1 ...

Page 45: ...h 7 0 mm 0 28 inches Fig 35 Side view S21WP all dimensions in mm 8 10 4 VESA 100 mounting option There are four threaded holes in the rear side of the Industrial PC as per VESA FDMI standard variant VESA MIS D 100 C 100 mm 3 9 inches distance in a square M6 thread depth 7 0 mm 0 28 inches In condition of delivery mounted screws only protect the threaded holes These screws are not suitable for moun...

Page 46: ...mum permitted supply current of 1 0 A when supplying power to external devices You can find further information on the available interface modules on our website www noax com 9 1 Connector for equipotential bonding This connector isn t available at enclosure C12 C12P and S12 1 Fig 36 Connector area of a S21WR enclosure Threaded bolt for equipotential bonding M4 x 8mm At the connector area of the I...

Page 47: ...arning Connect and disconnect all device connectors only when de energized There are no USB 2 0 ports available in the mainboard N11C variant The openings in the connector area are covered in this case 9 3 Connector area C12 and C12P 7 1 3 2 8 4 5 6 Fig 38 Connector area of C12X N11G Free PCI PCI Express card slots Slot 1 low profile PCI PCIe slot Four USB 3 0 ports Two LAN ports with status LEDs ...

Page 48: ...Ie slot Two USB 2 0 ports Four USB 3 0 ports Two LAN ports with status LEDs DVI monitor port Service port SIM card slot Two COM interface ports Mains input connector with two fuses Warning Use only the mains power cord that was supplied with the device Only this cable used in conjunction with the safety catch from the mains input connec tor can ensure secure locking of the plug connection Warning ...

Page 49: ...wo LAN ports with status LEDs DVI monitor port Service port SIM card slot Two COM interface ports Mains input connector Supply voltage input fuse Warning Use only the mains power cord that was supplied with the device Only this cable used in conjunction with the safety catch from the mains input connec tor can ensure secure locking of the plug connection Warning Please ensure that the mains power ...

Page 50: ...0 ports Two LAN ports with status LEDs DVI monitor port Service port SIM card slot Two COM interface ports Area with mains input connector and fuses Warning Use only the mains power cord that was supplied with the device Only this cable used in conjunction with the safety catch from the mains input connec tor can ensure secure locking of the plug connection Warning Please ensure that the mains pow...

Page 51: ...wer in the usual way 9 8 SIM card Fig 43 SIM card slot at connector area Fig 44 Inserting the SIM card This slot is intended for SIM cards that are required for certain modules e g GPRS or UMTS data cards The slot is connected to the lower Mini PCIe socket Insert the SIM card into the slot with the chip side facing up as shown in the picture Fig 44 9 9 LAN port Fig 45 LAN LEDs Left LED green Right...

Page 52: ...e USB port is activated as factory default setting The installed rubber cover and an additional internal seal prevent the ingress of liquids Caution When not in use seal the Front USB port Side USB port with the rubber cover Spare rubber covers can be ordered via the noax hotline 9 10 1 Front USB port Available at enclosure types C12 C15 C19 and C21W 1 Front USB port 9 10 2 Side USB port Available...

Page 53: ...n Windows XP Alternatively there is also the possibility of switching to the older IDE mode in BIOS under Integrated Peripherals and SATA Device However this renders the advan tages of AHCI unusable noax pre installed operating systems do not support IDE mode The corresponding AHCI drivers are available from our support The use of RAID functions is only possible with mainboard variant N11G and N11...

Page 54: ...an also be inserted as well as x8 cards even if they do not completely fill up the x8 slot Into the right PCIe x16 slot Slot 2 x1 x4 and x8 cards can also be inserted as well as x16 cards even if they do not completely fill up the x16 slot Both PCIe slots have 4 electrical lanes each D PCIe x8 slot 4 electrical lanes D PCIe x16 slot 4 electrical lanes PCIe cards that are operated with fewer lanes ...

Page 55: ...ional labeling of serial interfaces COM1 COM2 P4 5 V RS232 interface with 5 V supply voltage output 5 V at Pin 4 P4 12 V RS232 interface with 12 V supply voltage output 12 V at Pin 4 P9 5 V RS232 interface with 5 V supply voltage output 5 V at Pin 9 P9 12 V RS232 interface with 12 V supply voltage output 12 V at Pin 9 RS422DP RS422DP interface with 5 V and 12 V supply voltage output Dual Power 12 ...

Page 56: ...als incl GND are NOT galvanically isolated from the housing ground and the supply voltages in the device Please pay attention to the safety information DSUB male connector 9 pins View onto the pins of the connector Pin Signal Type 1 DCD Data Carrier Detect In 2 RxD Receive Data In 3 TxD Transmit Data Out 4 DTR Data Terminal Ready Out 5 GND Ground 6 DSR Dataset Ready In 7 RTS Request To Send Out 8 ...

Page 57: ...ctor pins D Pin 9 RI and or Pin 4 DTR D 5 V 5 or 12 V 5 output voltage The setting is adjusted via the Jumper J3 Default factory setting if no other labeling D Pin 4 DTR D Pin 9 RI Fig 47 Jumper on the interface module Fig 48 RS232 interface module bottom side with setting label visible side Interfaces that have been pre adjusted at the factory are labeled accordingly in the connector area and on ...

Page 58: ... finger even when wearing various types of gloves or a stylus Harsh environ mental conditions for example water and dust do not have any effect 10 1 2 Projected capacitive touchscreen Projected capacitive touchscreens can be operated with just a light touch of the glass surface There is no need to apply any force Several touch points can be recognized multitouch The projected capacitive touchscree...

Page 59: ...possible Operation and display element functions can be changed limited or deactivated using the nSMART software Information on the operation and functionality of the nSMART software can be found in Chapter 11 1 2 3 4 Fig 49 Operation and display elements C12 C15 C19 C21W Function keys F1 to F3 LED area for OK Error Input and Power with the ambient light sensor ALS in the center Key area for devic...

Page 60: ...p when the Industrial PC is turned on When the Error LED starts to light up continuously the other LEDs will no longer have their normal function and will instead display an error code Possible LED states are off slow flashing fast flashing and on see Chapter 14 10 2 4 Key area Key Function Minus D Reduces display brightness Plus D Increases display brightness On Off D Switches the Industrial PC o...

Page 61: ...hat of the capacitive touchscreen The following overview describes the functions as per the factory default settings 10 3 1 General key information D The Input LED lights up flashes when a key is pressed D The keys should be pressed as close to the center of their respective symbol as possible Operation and display element functions can be changed limited or deactivated using the nSMART software I...

Page 62: ...encing a drop in temperature See Chapter 14 1 yellow red Input HDD LED D Lights up yellow when a valid input is made has priority D Lights up red when there is hard disk activity blue Power LED D Lights up when the Industrial PC is turned on When the Error LED starts to light up continuously the other LEDs will no longer have their normal function and will instead display an error code Possible LE...

Page 63: ...l panel The following overview describes the functions as per the factory default settings LED Function POWER green D Lights up when the Industrial PC is turned on D Flashes in standby mode INPUT yellow D Lights up when a valid input is made HDU red D Indicates hard drive activity OK green D Lights up when the Industrial PC is operational All of the parameters monitored by the MCU are within the l...

Page 64: ...tions as per the factory default settings 10 5 1 General key information D The Input LED lights up flashes when a key is pressed D The keys should be pressed as close to the center of their respective symbol as possible Operation and display element functions can be changed limited or deactivated using the nSMART software Information on the operation and functionality of the nSMART software can be...

Page 65: ...en the IPC is in temperature limiting mode yellow Input LED D Lights up yellow when a valid input is made blue Power LED D Lights up when the Industrial PC is turned on When the Error LED starts to light up continuously the other LEDs will no longer have their normal function and will instead display an error code Possible LED states are off slow flashing fast flashing and on see Chapter 14 10 5 4...

Page 66: ... way as the resistive touchscreen Their reaction to harsh environmental influences such as humid ity and moisture is noncritical just like the resistive touchscreen The following overview describes the functions as per the factory default settings 10 6 1 General key information D The Input LED lights up flashes when a key is pressed D The keys should be pressed as close to the center of their resp...

Page 67: ...encing a drop in temperature See Chapter 14 1 yellow red Input HDD LED D Lights up yellow when a valid input is made has priority D Lights up red when there is hard disk activity blue Power LED D Lights up when the Industrial PC is turned on When the Error LED starts to light up continuously the other LEDs will no longer have their normal function and will instead display an error code Possible LE...

Page 68: ...be heard and the power LED flashes faster This function is only available on operating systems with ACPI support Resetting the mainboard Press the On Off and keys together for more than 3 seconds Starting with default setup default factory settings Press and hold both the F or F1 and keys together and then connect the power supply OK LED flashes The Industrial PC starts up with the default factory...

Page 69: ...ously Press and hold the Brightness or Brightness key Switching the display on Quickly press the ON OFF I key Switching the display off Quickly press the ON OFF O key Shutting the software down Press the ON OFF O key and hold it down an intermittent beep will be heard and the power LED will flash Release after 3 seconds when a fast intermittent beep can be heard and the power LED flashes faster Th...

Page 70: ...n Switching the display on off Quickly press the On Off key Shutting the software down Press the On Off key and hold it down an intermittent beep will be heard and the power LED will flash Release after 3 seconds when a fast intermittent beep can be heard and the power LED flashes faster This function is only available on operating systems with ACPI support Resetting the mainboard Press the On Off...

Page 71: ...y Shutting the software down Press the On Off key and hold it down an intermittent beep will be heard and the power LED will flash Release after 3 seconds when a fast intermittent beep can be heard and the power LED flashes faster This function is only available on operating systems with ACPI support Resetting the mainboard Press the On Off key and hold it down then press the key and hold down the...

Page 72: ...on allows users to switch on the Industrial PC by pressing two specific points on the touchscreen surface Two definable touch points must be pressed and held in the right sequence and within a certain time This function was developed especially for devices which do not have a control panel See Chapter 11 6 on calibrating the touch points for Touch Power On 10 10 Calibrating the touchscreen Calibra...

Page 73: ... functions avoid damage being caused to the Industrial PC e g as a result of an excessive internal temperature 11 2 Launching the software nSMART On Windows operating systems that were installed previously by noax you will find the nSMART software using the following path C install software nSMART Run the nSMART exe file to launch the software No installation is required and the software can be la...

Page 74: ... to the software graphical user interface D Startup and shutdown functions D Touchscreen settings such as the Touch Power On function D Functions for the LEDs and keys on the control panel D Display brightness D Configurable function keys Using the Direct Help button in the top left corner of the program window help can be displayed for any of the setting points 11 4 Device information Fig 55 Devi...

Page 75: ...ick on the Control Keys button 2 Select the function key to be configured In the example here we select the F key Fig 56 Function keys 3 To edit the function key either click on the pencil icon or double click on the corre sponding row 4 The key editor will open The default setting in the key configuration pull down menu is Keystroke 5 Press the desired key or key combination on a connected standa...

Page 76: ...ndustrial PC or software to respond before proceeding with the next key or key combination Pauses can be set via the pull down menu item Time delay 8 Press OK to add the function key assignment The key editor closes Fig 58 Adding the key assignment 9 By clicking on Apply changes the function key assignment will be permanently saved Fig 59 Saving the assignment ...

Page 77: ...menu Click in the Shortcut key row on the Shortcut tab and press the desired function key or enter the key combination on your keyboard Click on Save or OK to save your changes In the example shown on the left you can see that the key combination Ctrl Alt r has been set for the Windows calculator In this case the Windows calculator will now open up when the desired function key is pressed Fig 60 E...

Page 78: ... Touchscreen window 3 Press and hold down the top left corner 4 Press and hold down the bottom right corner Fig 63 Pressing the top left corner Fig 64 Pressing the bottom right corner 5 Calibration is complete The dialog closes automatically Fig 65 Calibration complete Fig 66 Applying changes 6 The touch point calibration will be saved automatically 7 Click on Exit and close nSMART ...

Page 79: ...ve chosen USB HID Touch or USB HID Mouse as the output protocol for the touch data the touchscreen calibration will be performed via the noax MCU If you have chosen noax Standard COM4 or Thin Client COM4 as the output protocol the touchscreen calibration will be performed via the touch driver tool The calibration tool can be started directly from the nSMART software in each case 11 7 1 Calibrating...

Page 80: ... they are displayed This is best achieved with the aid of a touch pen Calibration screen from the noax MCU Fig 69 First touch calibration point Fig 70 Last touch calibration point Calibration screen from the touch driver Fig 71 First touch calibration point Fig 72 Last touch calibration point 4 The calibration data for the touchscreen will be applied and saved automatically 5 Click on Exit and clo...

Page 81: ...utton for the desired cleaning time 30 s 1 min 3 min or 5 min The cleaning mode will then start automatically and the touchscreen of the Industrial PC will be locked for the time during which cleaning is taking place Fig 75 nSMART touchscreen overview Setting the cleaning time 3 The touchscreen can now be cleaned The Input LED flashes when cleaning mode is activated 4 Cleaning mode ends automatica...

Page 82: ...e opening the device for upgrades or maintenance work the Industrial PC must be completely disconnected from the supply voltage It is not enough to just shut down the operating system noax recommends removing the IPC from its bracket and placing it on a suitable clean surface when performing upgrades or maintenance work Make sure you check the surface before placing the IPC down on it so as to avo...

Page 83: ... enclosure previously Observe the tightening torques applicable to the various screws See Chapter 8 2 Warning For devices with internal power supply after working near the internal power supply a routine safety test according DIN VDE 0701 0702 have to be done 12 2 Handling components Warning The Industrial PC contains electronic components with highly integrated modules or modular elements Due to ...

Page 84: ...in the Slot 1 expansion slot this will also need to be removed It will then be possible to remove the CMOS battery from the socket and replace it with a new one Install the new battery manufacturer Panasonic type BR2032 with the sign up the sign must be visible after installation Fig 78 CMOS battery Finally if you removed a card previously insert it again now and close the IPC housing back up See ...

Page 85: ...g the enclosure front no residues may be present especially on the touch screen and the operational elements Warning Do not clean the front of the unit touchscreen control keys with products containing abrasive substances This will scratch and dull the surface Warning Do not use cleaning agents containing concentrated mineral acids concentrated alkaline lyes benzyl alcohol or methylene chloride fo...

Page 86: ...t the time consuming process of shutting down and restarting the Industrial PC The touchscreen cleaning mode of the Industrial PC can be launched either via the nSMART software or for some Industrial PC types with a key combination using the control keys 13 2 1 Starting cleaning mode with nSMART Touchscreen cleaning mode can be started through the nSMART software in the Touchscreen section For fur...

Page 87: ... automatically revert to normal operation However if the system temperature continues to rise the display will additionally switched off This state can be recognized by the quickly flashing error LED If the system temperature continues to rise further the IPC will be switched off It will then not be possible to switch the IPC back on until it has cooled down sufficiently If the system temperature ...

Page 88: ...oo high On Off Slow flashing Slow flashing Fan does not operate On On Off Slow flashing Overheating protection display brightness dimmed Slow flashing Irrelevant Irrelevant Irrelevant Overheating protection display switched off Fast flashing Irrelevant Irrelevant Irrelevant 1 Input voltage too low As soon as the device is supplied with power the input voltage is monitored If the voltage already ex...

Page 89: ...ease ensure that transportation is safe and suitable packaging is used Use the original packaging if possible We are not liable for any damages that may occur during transportation D We recommend using UPS Standard for shipping You must prepay for shipping We will also accept unpaid UPS Standard shipments during the warranty period We do not accept extra services such as express services etc D In ...

Page 90: ...he different device types apply to the basic device configuration with an average of 20 system load defined by noax load profile Increased system load additional expansion cards options and peripheral devices reduce the maximum tolerable ambient temperature Ambient temperature during storage and transportation 4 F to 140 F 20 C to 60 C 22 F 30 C for devices with an extended temperature range Humid...

Page 91: ... glass carrier Hardness 3H pencil hardness 15 1 4 Projected capacitive touchscreen System Projected capacitive touchscreen PCAP Quality Unlimited touches and scrollings High level of resistance to environmental influences Multi touch compatibility pre configured for 5 fingers option of up to 16 fingers Operation when wearing gloves palm rejection Option of operation when surface wet dirty Surface ...

Page 92: ...voltage range 18 V to 30 V DC direct current Input current Max 5 0 A Display 30 7 cm 12 1 inches XGA Size Type 30 7 cm 12 1 inches TFT Resolution XGA 1024 x 768 Viewable color depth 24 Bit Brightness Typ 500 cd m2 IP protection class as per DIN EN 60529 Housing protection class IP65 NEMA 4 with suitable connector protection Ambient temperature Start up temperature 32 F to 113 F 0 C to 45 C Operati...

Page 93: ...ower supply Rated input voltage 100 V to 120 V 208 V to 240 V AC alternating current Nominal frequency range 47 63 Hz Max input current 2 0 A Display 38 1 cm 15 inches XGA Size Type 38 1 cm 15 inches TFT Resolution XGA 1024 x 768 Viewable color depth 24 Bit Brightness Typ 400 cd m2 IP protection class as per DIN EN 60529 Housing protection class IP65 NEMA 4 with suitable connector protection Ambie...

Page 94: ...47 63 Hz Max input current 2 0 A Display 48 3 cm 19 inches SXGA Size Type 48 3 cm 19 inches TFT Resolution SXGA 1280 x 1024 Viewable color depth 24 Bit Brightness Typ 300 cd m2 IP protection class as per DIN EN 60529 Housing protection class IP65 NEMA 4 with suitable connector protection Ambient temperature Start up temperature 32 F to 113 F 0 C to 45 C Operating temperature 23 F to 113 F 5 C to 4...

Page 95: ...ly requirements with option Internal power supply Rated input voltage 100 V to 120 V 208 V to 240 V AC alternating current Nominal frequency range 47 63 Hz Max input current 2 0 A Display 57 2 cm 21 5 inches Full HD Size Type 57 2 cm 21 5 inches Widescreen TFT Resolution Full HD 1920 x 1080 Viewable color depth 24 Bit Brightness Typ 300 cd m2 IP protection class as per DIN EN 60529 Housing protect...

Page 96: ...GA 1024 x 768 Viewable color depth 24 Bit Brightness Typ 500 cd m2 IP protection class as per DIN EN 60529 Housing protection class IP65 NEMA 4 with suitable connector protection Ambient temperature Start up temperature 32 F to 104 F 0 C to 40 C Operating temperature 23 F to 104 F 5 C to 40 C Ambient temperature with option Extended pos temperature range Start up temperature 32 F to 122 F 0 C to 5...

Page 97: ...t 2 0 A Display 38 1 cm 15 inches XGA Size Type 38 1 cm 15 inches TFT Resolution XGA 1024 x 768 Viewable color depth 24 Bit Brightness Typ 400 cd m2 IP protection class as per DIN EN 60529 Housing protection class IP65 NEMA 4 with suitable connector protection Ambient temperature Start up temperature 32 F to 104 F 0 C to 40 C Operating temperature 23 F to 104 F 5 C to 40 C Ambient temperature with...

Page 98: ...current Max 5 0 A Display 38 1 cm 15 inches XGA Size Type 38 1 cm 15 inches TFT Resolution XGA 1024 x 768 Viewable color depth 24 Bit Brightness Typ 400 cd m2 IP protection class as per DIN EN 60529 Housing protection class IP69k with suitable connector protection Ambient temperature Start up temperature 32 F to 104 F 0 C to 40 C Operating temperature 23 F to 104 F 5 C to 40 C Ambient temperature ...

Page 99: ...rent Max 5 0 A Display 48 3 cm 19 inches SXGA Size Type 48 3 cm 19 inches TFT Resolution SXGA 1280 x 1024 Viewable color depth 24 Bit Brightness Typ 350 cd m2 IP protection class as per DIN EN 60529 Housing protection class IP69k with suitable connector protection Ambient temperature Start up temperature 32 F to 104 F 0 C to 40 C Operating temperature 23 F to 104 F 5 C to 40 C Ambient temperature ...

Page 100: ...inches TFT Resolution XGA 1024 x 768 Viewable color depth 24 Bit Brightness Typ 400 cd m2 IP protection class as per DIN EN 60529 Housing protection class front IP65 NEMA 4 when installed Ambient temperature Start up temperature 32 F to 113 F 0 C to 45 C Operating temperature 23 F to 113 F 5 C to 45 C Ambient temperature with option Extended pos temperature range Start up temperature 32 F to 131 F...

Page 101: ...rrent Nominal frequency range 47 63 Hz Max input current 2 0 A Display 38 1 cm 15 inches XGA Size Type 38 1 cm 15 inches TFT Resolution XGA 1024 x 768 Viewable color depth 24 Bit Brightness Typ 400 cd m2 IP protection class as per DIN EN 60529 Housing protection class Variant Hygienic IP65 IP65 NEMA 4 with suitable connector protection Housing protection class Variant Hygienic IP69k IP69k with sui...

Page 102: ...nt Nominal frequency range 47 63 Hz Max input current 2 0 A Display 38 1 cm 15 inches XGA Size Type 38 1 cm 15 inches TFT Resolution XGA 1024 x 768 Viewable color depth 24 Bit Brightness Typ 400 cd m2 IP protection class as per DIN EN 60529 Housing protection class Variant Hygienic IP65 IP65 NEMA 4 with suitable connector protection Housing protection class Variant Hygienic IP69k IP69k with suitab...

Page 103: ...current 2 0 A Display 48 3 cm 19 inches SXGA Size Type 48 3 cm 19 inches TFT Resolution SXGA 1280 x 1024 Viewable color depth 24 Bit Brightness Typ 350 cd m2 IP protection class as per DIN EN 60529 Housing protection class Variant Production IP65 NEMA 4 with suitable connector protection Housing protection class Variant Hygienic IP65 IP65 NEMA 4 with suitable connector protection Housing protectio...

Page 104: ...rrent 2 0 A Display 48 3 cm 19 inches SXGA Size Type 48 3 cm 19 inches TFT Resolution SXGA 1280 x 1024 Viewable color depth 24 Bit Brightness Typ 350 cd m2 IP protection class as per DIN EN 60529 Housing protection class Variant Production IP65 NEMA 4 with suitable connector protection Housing protection class Variant Hygienic IP65 IP65 NEMA 4 with suitable connector protection Housing protection ...

Page 105: ...0 V AC alternating current Nominal frequency range 47 63 Hz Max input current 2 0 A Display 57 2 cm 21 5 inches Full HD Size Type 57 2 cm 21 5 inches Widescreen TFT Resolution Full HD 1920 x 1080 Viewable color depth 24 Bit Brightness Typ 300 cd m2 IP protection class as per DIN EN 60529 Housing protection class Variant Production IP65 NEMA 4 with suitable connector protection Housing protection c...

Page 106: ...rnal power supply Rated input voltage 95 V to 240 V AC alternating current Nominal frequency range 47 63 Hz Max input current 2 0 A Display 57 2 cm 21 5 inches Full HD Size Type 57 2 cm 21 5 inches Widescreen TFT Resolution Full HD 1920 x 1080 Viewable color depth 24 Bit Brightness Typ 300 cd m2 IP protection class as per DIN EN 60529 Housing protection class Variant Hygienic IP65 IP65 NEMA 4 with...

Page 107: ...B 3 0 2 x USB 2 0 additional internal 2 x USB 2 0 2 x Network Ethernet RJ45 1 x DVI I monitor connector analog monitors can be connected via a simple adapter Optional 1 x Parallel port LPT ECP EPP or SPP compatible Expansion slots 2 x PCI Express Mini Card 2 x Slots for expansion cards max 7 9 inches 200 mm long 3 optionally as 2 x PCI 1 x PCI and 1 x PCIe x16 1 2x PCIe x8 2 and x16 1 Microprocess...

Page 108: ...dditional internal 2 x USB 2 0 2 x Network Ethernet RJ45 1 x DVI I monitor connector analog monitors can be connected via a simple adapter Optional 1 x Parallel port LPT ECP EPP or SPP compatible Expansion slots 2 x PCI Express Mini Card 2 x Slots for expansion cards max 7 9 inches 200 mm long 3 optionally as 2 x PCI 1 x PCI and 1 x PCIe x16 1 2x PCIe x8 2 and x16 1 Microprocessor controlled syste...

Page 109: ...nitors can be connected via a simple adapter Optional 1 x Parallel port LPT ECP EPP or SPP compatible Expansion slots 1 x PCI Express Mini Card 2 x Slots for expansion cards max 7 9 inches 200 mm long 3 optionally as 1 x PCIe x16 1 2x PCIe x8 2 and x16 1 Microprocessor controlled system management Temperature monitoring Voltage monitoring Brightness control Power management Touchcontroller panel c...

Page 110: ...tion 4 F to 131 F 20 C to 55 C Derating from 104 F 40 C 2 5 per C Storage and transportation 4 F to 176 F 20 C to 80 C IP protection class as per DIN EN 60529 Housing protection class IP40 15 4 2 External power supply IP65 NEMA 4 24 V General Dimensions L x W x H 8 7 inches x 5 7 inches x 2 1 inches 220 mm x 144 mm x 54 mm Weight approx 1 1 lb approx 0 5 kg Housing Aluminum with paint finish Confo...

Page 111: ...be complied with at all times Please contact our service team see Chapter 14 3 if you have any further questions regarding fuses or spare fuses Danger Do not install the F2 fuse with device type S15 G2 S19 as well as at Industrial PCs with option Internal power supply Exception The option Without internal power supply with S15 G2 and S19 Warning The Industrial PC have to be completely disconnected...

Page 112: ...15 C15P C19 C21W S15P S15R S19P S19R S21WP S21WR with option Internal power supply The holder for the two supply voltage fuses is located below the power cord connector To remove the fuse holder push down the small black lever on it Now the fuse holder can be pulled out Type of fuse 2 x glass tube fuse format 0 2 inches x 0 8 inches 5 x 20 mm characteristic 2 A 250 V slow acting behavior according...

Page 113: ...ds in the PCI slot The PCI slots comply with PCI specification Rev 2 1 5 V and universal 3 3 V 5 V PCI cards with a length of 6 8 inches 173 mm can be used Max current consumption for 3 3 V 4 0 A Max current consumption for 5 V 3 0 A Max current consumption for 12 V 0 5 A Max current consumption for 12 V 0 1 A The Low Profile PCI slots comply with PCI specification Rev 2 1 5 V and universal 3 3 V ...

Page 114: ...power consumption of 25 W for both slots Observe maximum permissible currents at all times Expansion cards increase the internal temperature and lower the maximum permissible ambient temperature 15 8 3 Expansion cards in the PCI Express Mini Card slot The PCI Express slots comply with PCI specification Rev 2 0 Max current consumption for 3 3 V 1 1 A Max current consumption for 1 5 V 0 375 A Warnin...

Page 115: ...is user manual Disposal of used batteries You are legally obliged Battery Directive to return all used batteries Disposal with normal household waste is strictly forbidden Batteries containing pollutants are marked with the corresponding symbols to remind you of the fact that they must not be disposed of with your household waste The designations for the most important heavy metals are Cd cadmium ...

Page 116: ...n against harmful interfer ence when the equipment is operated in a commercial environment D This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications D Operation of this equipment in a residential area is likely to cause harmful interfer ence in which case the ...

Page 117: ...User Manual N11 Your notes Industrial PC 3085 US 2 4 www noax com Page 117 of 120 18 Your notes ...

Page 118: ...User Manual N11 Your notes Industrial PC www noax com Page 118 of 120 3085 US 2 4 ...

Page 119: ...User Manual N11 Industrial PC 3085 US www noax com ...

Page 120: ...noax Technologies Corp 5265 Parkway Plaza Boulevard Suite 110 Charlotte NC 28217 USA Tel 1 704 992 1606 Fax 1 704 992 1712 Service Americas Tel 1 704 992 1606 hotline noaxna com Service Rest of World Tel 49 8092 8536 33 hotline noax com ...

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