7. Problem solving
Fault
Cause
Solution
No hot water or steam
Blocked frother (fig. 11)
➔
Dismantle and thoroughly
clean frother (fig. 11)
Not enough milk froth or liquid
froth
System may be calcified
➔
Please run a high dosage of
descaler (see 5.5.)
Unsuitable milk
➔
Use cold milk
Blocked frother (fig. 11)
➔
Dismantle and thoroughly
clean frother (fig. 11)
Coffee only drips
System may be calcified
➔
Please run a high dosage of
descaler (see 5.5.)
Coffee is too finely ground
➔
Set the grinder on a coarser
setting (see 4.6.)
Coffee powder too fine
➔
Change to coarser coffee
powder
No “crema” on the coffee
System may be calcified
➔
Please run a high dosage of
descaler (see 5.5.)
Unsuitable coffee beans
➔
Change coffee beans
Beans may be too old
➔
Change to fresh beans
Loud noise from coffee grinder
Grinding coarseness not
adjusted to beans
➔
Optimize grinding
coarseness
Foreign matter in grinder, e.g.
small stones
➔
Call service hotline, ground
coffee can still be made
The display shows error 8
Service Tel
Incorrectly fitted brew unit
➔
Dismantle brew unit and
clean (see 5.7.)
If you are unable to correct a fault / system message yourself, call the national service hotline – please
consult the notes in the accompanying guarantee and customer service information booklet.
Caution: If the display reads „Error / Service-Tel.“, note the code. Switch off and unplug the machine.
Call the national service hotline.
8. Replacement parts/Accessories
Fresh water filters NIRF 700:
New fresh water filters are available from well-stocked local dealers or directly from us.
Cleaning tabs NIRT 701:
New cleaning tabs are available from well-stocked local dealers or directly from us.
Descaling agent NIRK 703:
New descaling agents are available from well-stocked local dealers or directly from us.
Special milk residue cleaner NICC 705:
Special milk residue cleaner is available from well-stocked local dealers or directly from us.
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